Overview
This unit will assist you to recognise and optimise the elements that influence the interaction of humans with other elements of a socio-technical system. You will be presented with learning opportunities to understand how systems, work and people interact successfully and in failure mode. You will be introduced to the notion of systems failure and its prevention, for example, design redundancy and resilience, and the concept of the system life cycle.
Details
Pre-requisites or Co-requisites
Pre-requisite: AINV11001 Real World Investigation
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2020
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure - Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure - International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback - Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Have Your Say
Now that the teams are created earlier in the term, clarify the timing of the teamwork elements.
Provide a timeline of assessment items separate to the schedule in the unit outline.
Feedback from Have Your Say
Students liked the use of videos sprinkled through the lectures.
Continue use of videos in lectures.
- Identify the relationships between people, machines and systems in society.
- Define the nature of organisations and work.
- Recognise systems failure, and failure prevention measures.
- Examine the nature of systems failure and prevention.
- Illustrate the system life cycle and explain its effect on failure.
- Employ effective communication strategies appropriate to sociotechnical systems.
- Demonstrate reflective skills appropriate to the development of the beginning practitioner.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | ||||||
---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | |
1 - Group Discussion - 20% | |||||||
2 - Written Assessment - 20% | |||||||
3 - Written Assessment - 30% | |||||||
4 - Written Assessment - 30% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | ||||||
---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | |
1 - Communication | |||||||
2 - Problem Solving | |||||||
3 - Critical Thinking | |||||||
4 - Information Literacy | |||||||
5 - Team Work | |||||||
6 - Information Technology Competence | |||||||
7 - Cross Cultural Competence | |||||||
8 - Ethical practice | |||||||
9 - Social Innovation | |||||||
10 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
1 - Group Discussion - 20% | ||||||||||
2 - Written Assessment - 20% | ||||||||||
3 - Written Assessment - 30% | ||||||||||
4 - Written Assessment - 30% |
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
No referencing style set.
s.munn@cqu.edu.au
Module/Topic
Pre-recorded Lecture: Introduction to the unit
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Module/Topic
Pre-recorded Lecture: People, machines and systems
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Pre-recorded Lecture: People, machines and systems
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Pre-recorded Lecture: People, machines and systems
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
System Analysis Due: Week 4 Friday (7 Aug 2020) 10:00 am AEST
Module/Topic
Pre-recorded Lecture:System life cycle and failure
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Pre-recorded Lecture: System failure and prevention
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Annotated Bibliography Due: Week 6 Wednesday (26 Aug 2020) 10:00 am AEST
Module/Topic
Pre-recorded Lecture: System failure and prevention
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Pre-recorded Lecture: System failure and prevention
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Annotated mindmap and tripod analysis Due: Week 8 Friday (11 Sept 2020) 10:00 am AEST
Module/Topic
Pre-recorded Lecture: System failure and prevention
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Pre-recorded Lecture: Complexity and systems thinking
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Pre-recorded Lecture: Complexity and systems thinking
Chapter
Check the Moodle page regularly for deposited readings
Events and Submissions/Topic
Zoom Tutorial: Date and Time TBA
Module/Topic
Independent Study
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Group Discussion
This assessment item has been designed to start you thinking about what systems are, and in particular the system life cycle.
You will prepare two mindmaps from the topics below.
- System map
- System life cycle
Week 4 Friday (7 Aug 2020) 10:00 am AEST
Within two weeks of submission
Each mindmap will be worth 10%
Detailed assessment criteria will be provided with the assessment instructions in Moodle and will include consideration of the quality of your response to the activity, as well as organisation of your submission and accuracy of grammar and spelling.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
- Recognise systems failure, and failure prevention measures.
- Examine the nature of systems failure and prevention.
- Employ effective communication strategies appropriate to sociotechnical systems.
- Demonstrate reflective skills appropriate to the development of the beginning practitioner.
2 Written Assessment
This assessment item has been designed to help you prepare for your annotated mind map and final report.
You will prepare an annotated bibliography from one of the two topics listed below. An annotated bibliography is an organized list of sources, each of which is followed by a brief note or "annotation."
The topics you can choose from are:
- Define human-machine relationhips
- Failures related to the design process
For your chosen topic you are required to complete:
- A review of five peer reviewed journal articles, books or conference papers that furthers understanding of the topic; AND
- A review of a useful website that furthers understanding of the topic (not Wikipedia!); AND
- A reference list for the sources cited.
Your annotations for you chosen topic must include:
- a description of the content and focus of the book, article or website
- suggestions regarding the source's usefulness to your research
- an evaluation of its method, conclusions, or reliability
- a record of your reactions to the source
-
each annotation should be between 200 and 300 words
You may use your annotated bibliography when creating your mind map for assessment three.
Week 6 Wednesday (26 Aug 2020) 10:00 am AEST
Within two weeks of submission
As a general guide, the annotated bibliographies will be assessed as shown below:
- Includes a description of the content and focus of the book, article or website (4 marks)
- Suggestions regarding the source’s usefulness to your research (4 marks)
- An evaluation of its method, conclusions, or reliability (4 marks)
- A record of reaction to the article (connections made etc.) (4 marks)
- Organisation, accurate grammar & spelling and referencing (4 marks)
- Communication
- Critical Thinking
- Information Literacy
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
- Recognise systems failure, and failure prevention measures.
- Examine the nature of systems failure and prevention.
- Employ effective communication strategies appropriate to sociotechnical systems.
- Demonstrate reflective skills appropriate to the development of the beginning practitioner.
3 Written Assessment
This assessment item is a complex output that will draw from your learning throughout the term.
This assessment consists of two parts.
Part A (15%)
You will prepare an annotated mind map of an accident case study of your choice.
You may use your annotated bibliographies to assist you. You are encouraged to use mind mapping software e.g. ‘Coggle.it’, https://coggle.it/ but you should upload your submission as a pdf.
In order to complete the Tripod analysis for Part B of this assessment, you mind map should include consideration of the following:
- What happened
- Why it happened
- Nature of system and system parts
- Design failures and system life cycle
- Issues related to people, workplaces & management and anything else you consider pertinent to the case study
Part B (15%)
Using the information contained in your mindmap, you are required to construct a Tripod to analyse the accident in your case study.
Your Tripod should include:
- The accident analysis or causation factors
- Recommendations for improvement with repsect to active failures, preconditions and latent failures
Week 8 Friday (11 Sept 2020) 10:00 am AEST
Within two weeks of submission date.
Your mindmap and tripod analysis will be assessed based on the quality and depth of the following points:
- Communicates all salient issues related to ‘what happened’
- Identifies the relationships between people other system parts
- Applies knowledge of system life cycle and explains its effect on failure
- Recognises systems failure, and investigates the reported failures
- Examines the nature of systems failure and demonstrates ability to appropriately categorise to people, workplaces and management issues
- Organisation, spelling and grammar
- Selects appropriate bibliographic entries and references them correctly
- Communication
- Problem Solving
- Information Literacy
- Information Technology Competence
- Cross Cultural Competence
- Identify the relationships between people, machines and systems in society.
- Define the nature of organisations and work.
- Illustrate the system life cycle and explain its effect on failure.
- Employ effective communication strategies appropriate to sociotechnical systems.
- Demonstrate reflective skills appropriate to the development of the beginning practitioner.
4 Written Assessment
This assessment builds on the work carried out by you in assessment one, two and three.
You will choose a complex socio-technical systems failure from a list provided in Moodle. This list will be provided at the beginning of week nine. You will not be allowed to use the case study you chose for assessment three.
Your report will include:
- Title page
- Contents page
- What happened - description of circumstances
- Why it happened - discussion of findings with emphasis on the socio-technical failures
- Conclusions regarding major learnings from the accident
- Consideration of prevention strategies
- Formal referencing and reference list
- Appendix (as required)
Further detail will be provided in moodle during the term.
Week 12 Friday (9 Oct 2020) 10:00 am AEST
Within two weeks of submission.
The report will be assessed as shown below.
- Communicates all salient issues related to ‘what happened’
- Identifies the relationships between people and other system parts.
- Applies knowledge of system life cycle and explains its effect on failure.
- Recognises systems failure, and investigates the reported failures.
- Examines the nature of systems failure and demonstrates ability to appropriately categorise to people, workplaces and management issues.
- Proposes appropriate prevention strategies based on taught principles e.g. safe design, resilience engineering & redundancy
- Demonstrates understanding of complexity and systems thinking
- Selects and applies appropriate evidence sources to support analysis
- Organisation, spelling and grammar and written expression
- Selects appropriate bibliographic entries and references them correctly
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
- Identify the relationships between people, machines and systems in society.
- Recognise systems failure, and failure prevention measures.
- Examine the nature of systems failure and prevention.
- Illustrate the system life cycle and explain its effect on failure.
- Employ effective communication strategies appropriate to sociotechnical systems.
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.