Overview
This unit is designed for you to develop knowledge and skills in the automation of industry and businesses. This unit incorporates theory, research and the practical application of project management, process improvement and innovation frameworks, expert systems, document and process automation, data analytics, machine learning and blockchain. You will examine software systems that empower consumers including internet-based systems that vend interactive documents and intelligent customer service and business management assistance. You will identify and explore the challenges, threats, opportunities and ethical considerations associated with these developments to present a practical solution to a business challenge that improves or enhances business operations.
Details
Pre-requisites or Co-requisites
BUSN11018 Business Improvement BUSN11019 Business Systems and Technology BUSN11020 Business Data and Ethics
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 3 - 2023
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 12-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 25 hours of study per week, making a total of 300 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
- Evaluate knowledge and skills for the automation of operations in a business process improvement context
- Apply knowledge of business, automation and social innovation to propose a plan for the conversion of a traditional business to an automated business
- Apply process improvement and innovation frameworks to the success of contemporary business
- Prepare a stakeholder management plan to communicate potential impacts and benefits of proposed socially innovative solutions
- Showcase skills in business improvement processes and management, via a professional level presentation and a written report.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Portfolio - 0% | |||||
| 2 - Report - 70% | |||||
| 3 - Presentation - 30% | |||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Communication | |||||
| 2 - Problem Solving | |||||
| 3 - Critical Thinking | |||||
| 4 - Information Literacy | |||||
| 5 - Team Work | |||||
| 6 - Information Technology Competence | |||||
| 7 - Cross Cultural Competence | |||||
| 8 - Ethical practice | |||||
| 9 - Social Innovation | |||||
| 10 - Aboriginal and Torres Strait Islander Cultures | |||||
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
No referencing style set.
l.e.baker@cqu.edu.au
d.pidgeon@cqu.edu.au
a.weber2@cqu.edu.au
Module/Topic
Planning for digital transformation part 1.
Chapter
Workbook1 - Week one on Moodle
Events and Submissions/Topic
Block One - off the job learning
Module/Topic
Developing a stakeholder management plan
Chapter
Workbook 2 - Week Two on Moodle
Events and Submissions/Topic
Block One - off the job learning
Module/Topic
Reporting and presenting on a digital transformation.
Chapter
Workbook 3 - Week Three on Moodle
Events and Submissions/Topic
Block One - off the job learning
Module/Topic
Planning for digital transformation part 2
Chapter
Workbook 4 - Week four on Moodle
Events and Submissions/Topic
Block One - off the job learning
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block One - on the job training
Assessment 1 -portfolio
Portfolio assignment Due: Week 5 Monday (11 Dec 2023) 11:45 pm AEST
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block Two - on the job training
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block Two - on the job training
Module/Topic
Evaluating a digital transformation.
Chapter
Workbook 5 - Week Five on Moodle
Events and Submissions/Topic
Block Three - on the job training
Part A - Report framework
Report Due: Week 8 Monday (8 Jan 2024) 11:45 pm AEST
Module/Topic
Improving the success of contemporary business.
Chapter
Workbook 6 - Week Six on Moodle
Events and Submissions/Topic
Block Three - on the job training
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block Three - on the job training
assessment 3 - presentation of workplace problem
Presentation of the workplace problem Due: Week 10 Monday (22 Jan 2024) 11:45 pm AEST
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block Three - on the job training
assessment 3 - presentation of workplace problem
Module/Topic
Working on Workplace Problem and Personal Goals with mentor
Chapter
CM55 Workplace Mentor Handbook - Weeks Seven to 12 on Moodle
BUSN11021 Workplace Mentor - Weeks Seven to 12 on Moodle Handbook
Mentoring Goal Form Weeks Seven to 12 on Moodle
Events and Submissions/Topic
Block Three - on the job training
assessment 3 - presentation of workplace problem
Assessment 2 - Final report
Module/Topic
Chapter
Events and Submissions/Topic
Assessment 2 - Final report
This unit is divided into three blocks. Block One – ‘off the job’ learning is completed in Weeks One to four. The university will support you to study the four Workbooks and complete related activities. You should complete one Workbook each week and attend organised university workshops online. During the first four weeks, you will learn about stakeholder engagement practices within the business improvement process environment. You will also continue to work on your workplace problem that you will work towards solving for the CM55 Diploma of Business in the Digital Age course.
Block Two is weeks 6 and 7, where you will have time to work on your assessments and your workplace problems.
Block Three ‘on the job’ training is completed in Weeks 8 -12. In this block, you will complete workbooks 5 and 6. You will explore Innovative frameworks for sustainable social impacts within a digital business environment. The remaining weeks will be dedicated to completed assessment and your workplace problem.
1 Portfolio
Throughout this unit the Workbooks studied in weeks one to six prompted you to add personal information and ‘artefacts’ related to your workplace problem to your ePortfolio on Moodle. This assessment item requires you to describe and synthesise this information to demonstrate your achievement of the learning outcomes of this assessment task.
ePortfolio
Attach artefacts to your ePortfolio that demonstrate knowledge and understanding of each of the learning outcomes of this assessment task as they relate to your workplace problem and organisation. For example, to demonstrate the achievement of LO2. - "Apply knowledge of business automation and social innovation to propose a plan for the conversion of a traditional business to an automated business", you might upload an artefact to your workplace problem . Uploading this information to your ePortfolio was discussed in Workbook One, page 13.
Construct your portfolio in a logical way that demonstrates your ability to synthesise the artefacts you have gathered. You may decide to add ‘folders’ to your portfolio that contain artefacts that relate to each of the learning outcomes for this assessment item or according to the content of Workbooks One to Six, or that reflect different aspects of your workplace problem, or in some other grouping that seems logical to you.
Written component
Write no more than two pages of writing that addresses all the four learning outcomes of this assessment item. For example, write one paragraph in relation to each learning outcome. You should apply the artefacts you have gathered to your discussion to illustrate your review and understanding on innovation within business process management.
Week 5 Monday (11 Dec 2023) 11:45 pm AEST
The portfolio will be assessed on:
- review and evaluation of appropriate reporting frameworks
- recommendation of stakeholder communication strategy
- critical review of risks in managing stakeholder expectations.
- Evaluate knowledge and skills for the automation of operations in a business process improvement context
- Apply knowledge of business, automation and social innovation to propose a plan for the conversion of a traditional business to an automated business
- Apply process improvement and innovation frameworks to the success of contemporary business
- Prepare a stakeholder management plan to communicate potential impacts and benefits of proposed socially innovative solutions
2 Report
This will be completed in two sections.
Part A is the review of relevant reporting structures in the workplace. You will need to find a template and appropriate communication channel for your report.
Part B will be the final report used to communicate your findings on the workplace challenge to the appropriate personnel in the workplace. You will be required to add your presentation as an appendix in the report.
Week 8 Monday (8 Jan 2024) 11:45 pm AEST
Part A of the report.
You will be assessed on;
- communication in the workplace
- evidence of key concepts researched and applied to the workplace problem
- evidence of critical analysis.
- Apply knowledge of business, automation and social innovation to propose a plan for the conversion of a traditional business to an automated business
- Apply process improvement and innovation frameworks to the success of contemporary business
- Prepare a stakeholder management plan to communicate potential impacts and benefits of proposed socially innovative solutions
- Showcase skills in business improvement processes and management, via a professional level presentation and a written report.
3 Presentation
The presentation will be conducted for your workplace in the manner:
- that fits the communication style for your workplace..
- meets the stakeholder communication strategy for your workplace.
- meet the negotiated timeframe for your workplace.
Week 10 Monday (22 Jan 2024) 11:45 pm AEST
This will be included in the Part B of your report.
Your presentation will be assessed on;
- alignment to workplace communication protocols
- ability to express workplace problem solutions or possible implementation in an appropriate manner
- Demonstration of innovative thinking in the workplace
- Showcase skills in business improvement processes and management, via a professional level presentation and a written report.
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
