Overview
The unit aims to develop your skills and abilities to communicate effectively in business environments. The unit recognises employer and graduate needs to improve communication in different contexts. You will be introduced to different communication concepts including, but not limited to, models, competence, culture, media choice, channels and climate. You will also be introduced to the elements of effective communication for participation in business meetings, presentations, interpersonal and group interaction.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2019
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Qualitative feedback
"More assessment detail should be provided".
All members of the teaching team must be clear about the requirement for the assessments. The Unit Coordinator needs to hold more teams meetings specifically covering these requirements
Feedback from Qualitative feedback
"The feedback needs to [be] provided especially for assessment which involve speaking such as presenation[s], so that the students like me can learn, improve and not make the same mistakes again.
The teaching team must undertake and provide instructive and supportive feedback to the students. Attention to both the quality and quantity of the feedback is required. The Unit Coordinator will articulate the expectations and provide examples to the markers.
- Recognize advanced knowledge and skills required in written, oral, and interpersonal communication to address complex business problems
- Apply professional business writing and oral communication skills to effectively inform or persuade a target audience
- Deliver effective presentations to transmit knowledge, skills and ideas to both specialist and non-specialist audiences and achieve business objectives
- Critically analyse communication challenges faced by organisations by applying established theories to develop innovative strategies to address them
- Apply autonomous thinking to reflect on good practices in workplace communication in different organizational contexts
- Engage and collaborate with team members to demonstrate oral, written, and interpersonal communication.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Online Quiz(zes) - 30% | ||||||
| 2 - Presentation - 25% | ||||||
| 3 - Written Assessment - 45% | ||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Knowledge | ||||||
| 2 - Communication | ||||||
| 3 - Cognitive, technical and creative skills | ||||||
| 4 - Research | ||||||
| 5 - Self-management | ||||||
| 6 - Ethical and Professional Responsibility | ||||||
| 7 - Leadership | ||||||
| 8 - Aboriginal and Torres Strait Islander Cultures | ||||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Online Quiz(zes) - 30% | ||||||||
| 2 - Presentation - 25% | ||||||||
| 3 - Written Assessment - 45% | ||||||||
Textbooks
Work Communication: Mediated and Face-to-Face Practices
(2015)
Authors: Maureen Guirdham
Palgrave
London London , United Kingdom
ISBN: 987-1-137-35144-9
Binding: eBook
Additional Textbook Information
Both the paper and eBook versions will be available at the CQUni Bookshop here: http://bookshop.cqu.edu.au (search on the Unit code)
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
c.j.white@cqu.edu.au
Module/Topic
Introduction to BUSN20017 and the
Communication Process
Chapter
Assigned Textbook Chapter and Excepts:
Girdham, M (2015). Chapter 1 Introduction. In Work communication: Mediated and face-to-face practices. (pp. 3-26). London: PALGRAVE.
Girdham, M (2015). Chapter 4 Contributing to communication, self-presentation and impression management. In M. Guirdham Work Communication: Mediated and face-to-face practices. (pp. 92-93). London: PALGRAVE.
Excepted Textbook Chapter:
Hartley, P., & Chatterton, P. (2015). Developing your communication: Deciding where to start. In Business communication: Rethinking your professional practice for the postdigital age. (pp. 13-35). (2nd ed.). London: Routledge.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Foundation Communication Concepts
Chapter
Assigned Textbook Chapter:
Girdham, M (2015) Chapter 3 Social cognition and impression formation. Work communication: Mediated and face-to-face practices. (pp. 27-47). London: PALGRAVE.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Interpersonal Business Communication
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 5 Interaction. In Work communication: Mediated and face-to-face practices. (pp. 105-113). London: PALGRAVE.
Excerpted Textbook Chapter:
Dunn, D. M., & Goodnight, L. J. (2014). Creating a positive communication climate. In Communication embracing difference. (pp. 123-142). (4th ed.). London: Routledge.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Genres of Academic Written Communication
Chapter
Excerpted Textbook Chapter:
Dwyer (2016). Chapter 24 Academic writing. In Communication for business and the professions: Strategies and skills (6ed.). (pp. 610-626). Melbourne, VIC: Pearson Australia.
Proquest Ebook:
Summers, J., & Smith, B. (2014). Chapter 3 Report writing. In Writing communications skills handbook, (4th ed.). (pp. 43-52). Milton, QLD: Wiley.
Summers, J., & Smith, B. (2014). Chapter 4 The case study. In Writing communications skills handbook, (4th ed.). (pp. 53-68). Milton, QLD: Wiley.
Summers, J., & Smith, B. (2014). Chapter 5 Essay writing. In Writing communications skills handbook, (4th ed.). (pp. 69-78). Milton, QLD: Wiley.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Written Genres of Professional Communication
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Communication and Media Choice within the Workplace
Chapter
Events and Submissions/Topic
Module/Topic
Oral Genres of Professional Communication
Chapter
Excepted Textbook Chapter:
Dwyer, J. (2012). Chapter 5 Deliver presentations and speeches. In The Business communication handbook (9th ed.). (pp. 118-140). Melbourne, VIC: Pearson Australia
Proquest Ebook:
Summers, J., & Smith, B. (2014). Chapter 6 Oral presentations. In Writing communications skills handbook, (4th ed.). (pp. 79-100). Milton, QLD: Wiley.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Intercultural Business Communication
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 6 Demography, culture, situation and mode as influencers on communication. In Work communication: Mediated and face-to-face practices. (pp. 137-142). London: PALGRAVE.
Excerpted Textbook Chapter:
Tuleja, E. A. (2017). Culture and context in communication. In Intercultural communication for global business: How leaders communicate for success (pp. 156-187). London: Routledge.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Organisational Communication
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 12 Organizational structures and cultures. In Work communication: Mediated and face-to-face practices. (pp. 312-316). London: PALGRAVE.
Excepted Textbook:
Lawson, C., Gill, R., Feekery, A., & Witsel, M. Organisation: Structure and culture.In Communication skills for business professionals. ( 2nd ed.).(pp. 24-55). Port Melbourne, VIC: Cambridge University Press.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Communicating within Organisational Teams
and Groups
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 10 Working in groups and teams. In Work communication: Mediated and face-to-face practices. (pp. 244-274). London: PALGRAVE.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Critical Thinking and Persuasive and Influential Communication within the Workplace
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 8 Influencing, handling conflict, and negotiation. In Work communication: Mediated and face-to-face practices. (pp. 193-205). London: PALGRAVE.
Excepted Textbook Chapter:
Mautner, G. (2016). Chapter 7 Might is right: Language and power. In Discourse and management. (pp. 172-205). London: PALGRAVE
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Management and Leadership Communication
Chapter
Assigned Textbook Chapter:
Girdham, M (2015). Chapter 11 Management and Leadership. In Work communication: Mediated and face-to-face practices. (pp. 277-300). London: PALGRAVE.
Other articles that you need to read are on your Unit Moodle website.
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Online Quiz(zes)
Weighting: This assessment total weighting is 30% of your overall grade.
Format: The quiz will consist of 30 multiple choice questions.
Content: The quiz will be based upon teaching and learning materials and activities from week one to week three
Date and Time: The quiz will be administered in week four (Friday). You will be allotted 40 minutes to take the quiz. The quiz will be open from Friday 6.00 AM until Friday 11.55 PM. You have only one attempt at the quiz.
Other: You may not speak or consult with others while taking the quiz. This is a closed book quiz. You may not access any online (re)sources while taking the quiz.
0
Week 4 Friday (9 Aug 2019) 11:55 pm AEST
On-line
Week 5 Monday (12 Aug 2019)
You will receive a numeric mark. No written feedback is provided.
No submission method provided.
- Critically analyse communication challenges faced by organisations by applying established theories to develop innovative strategies to address them
- Apply autonomous thinking to reflect on good practices in workplace communication in different organizational contexts
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Ethical and Professional Responsibility
2 Presentation
Length: The presentation must be 15-20 minutes in
length.
Groups: During the week three tutorial you will be
able to sign up to be one member of a group of three. You may only present with those individuals
enrolled within your tutorial—no exceptions.
Failure to sign up for a group will result in your final mark being
delayed.
Format: There are two parts to this assessment.
These are:
1. A sentence level speaking outline. Each person must submit an outline that
includes the introduction, your individual part, the conclusion, and your
references. You will be able to develop your ‘palm cards’ based upon your
speaking outline.
2. A recorded presentation. All members must individually
submit the recorded group presentation. The recording of the presentation must
include power points slides and a 'live' image of the speakers. This is an extemporaneous presentation.
References: The assessment must include 15 academic
references (assumedly 5 references for each speaker). You must use the APA
reference style.
Case Study: Your group
has been given the task of presenting information about professional communication
on a course for graduate recruits in engineering or management (the group
may pick either one). Each member of the group will present information
on one professional communication topic. You may choose the
professional communication topic.
This assessment consists of both group and individual
work. The group will work together to develop the introduction and the
conclusion. The individual group member’s part of the presentation should include information about.
1. What
is the topic?
2. Why
the topic important for graduate recruits in engineering/management?
Other: The content of the presentation must not
simply be a re-articulation of the information presented in the weekly teaching
and learning materials. You may focus on
topics covered in this unit, but you must do so in a manner that extends the
information beyond what was presented during the term.
Your overall mark for this assessment is calculated based upon both the group work and your individual work. You will receive a group grade for the introduction and conclusion of the presentation. All other parts of the presentation will be individually marked, including the individual sentence speaking level outline. This case study is based upon a case study presented in Girdham, M (2015). Work communication: Mediated and face-to-face practices. London: PALGRAVE.
Week 8 Friday (13 Sept 2019) 5:00 pm AEST
You must individually submit your sentence-level speaking outline and the group video presentation
Week 10 Friday (27 Sept 2019)
You will be able to access your feedback via Moodle
Introduction
HD: Excellent introduction; articulates the five parts of
the introduction in a
superior manner. 2.55-3 Marks
D: Exceed expectations; clearly articulates the five
parts of the introduction; one or two of the components could have been more
specifically stated. 2.25-2.52 Marks
C: Meets
expectations; fair introduction; articulates four of the five parts of the introduction;
one or two of the articulated four parts could have been more specifically
stated. 1.95-2.22 Marks
P: Average
introduction; articulates less than three parts of the introduction. 1.5-1.92 Marks
F: Very poor or
non-existent introduction. 1.47-0 Marks
Communication
Topic
HD: Demonstrates a high level of detailed knowledge of
the topic by providing a very high level of description and explanation.
Utilises current, appropriate, and credible sources. 5.0-4-4.25 Marks
D: Demonstrates a high level of knowledge of the topic by
providing a high level of description and explanation. Utilises mostly current,
appropriate and credible sources. 3.75-4.20
Marks
C: Demonstrates a
good level of knowledge of the topic by providing some level of description.
The explanation could have been more specifically stated. Utilises some current, appropriate and
credible sources. 3.25-3.70 Marks
P: Demonstrates an
average knowledge of the topics by providing an average level of description
and explanation. Utilises few current,
appropriate, and credible sources. 2.5-3.2 Marks
F: Demonstrates
little, if any, knowledge of the topic demonstrating a limited, if any
description and explanation. Utilises little, if any, current, appropriate and
credible sources. 0-2.45 Marks
Recommendations
HD: Exceed expectations; recommendations are addressed at
a high level of detail based upon appropriate and credible sources. 5.0-4-4.25 Marks
D: Exceed expectations; recommendations are addressed at
a strong level of detail based upon appropriate and credible sources. One of the recommendations could have been
more strongly developed. 3.75-4.20 Marks
C: Meets expectations; recommendations are addressed at a
high level of detail based upon appropriate and credible sources. Two of the recommendations could have been
more strongly developed. 3.25-3.70 Marks
P: Meets expectations; recommendations are addressed at a
high level of detail based upon appropriate and credible sources. Three of the recommendations could have been
more strongly developed. 2.5-3.2 Marks
F: Below expectations; all the recommendations are poorly
developed. 0-2.45 Marks
Conclusion
HD: Excellent
conclusion; articulates all three parts of the conclusion in a sophisticated
manner. 2.55-3 Marks
D: Exceeds
expectations; clearly articulates the three parts of the conclusion; one of the
components could have been more specifically stated. 2.25-2.52 Marks
C: Meets
expectations; fair articular of the conclusion; two of the articulated three
parts could have been more specifically stated. 1.95-2.22 Marks
P: Average
conclusion; articulates one of the three part.
1.5-1.92 Marks
F: No conclusion
provided. 0 Marks
References
HD: The references
conform to the APA format both in-text and in the reference list. 2.55-3 Marks
D: The references,
for the most part, conform to the APA format both in-text and in the reference
list. Very minor errors. 2.25-2.52 Marks
C: The references, for the most part, conform to the APA
format both in-text and in the reference list. There are consistent minor errors.
1.95-2.22 Marks
P: Less than the
required number of references are used. 1.5-1.92 Marks
F: No references
are used. 0 Marks
Oral
Presentation
The presenter has a clear voice, is expressive throughout
the presentation. Eye contact is
maintained throughout the duration of the presentation. 2.55-3 Marks
The presenter has a clear voice, is expressive at times
during the presentation. Eye contact is
maintained throughout most of the presentation.
2.25-2.52 Marks
The presenter has a clear voice but is not expressive
and/or pronounces some words incorrectly.
Eye contact is not always maintained throughout the presentation. 1.95-2.22 Marks
The presenter's voice is: not clear at times; not
expressive and/or the student pronounces the terms incorrectly. Eye contact is minimally maintained
throughout the presentation,
1.5-1.92 Marks
The presenter mumbles, incorrectly pronounces terms, is
not expressive and cannot be heard by a majority of audience members. The speaker is obviously reading from notes
or directly from the slides. 1.47-0 Marks
Individual
speaking outline
The outline is clearly structured. The appropriate level of detail is
provided. No errors in written
communication. 2.55-3 Marks
The outline is clearly structured. The level of detail is lacking in some
areas. No errors in written
communication. 2.25-2.52 Marks
The outline structure needs improvement. The level of
detail is lacking in some areas. No
errors in written communication.
1.95-2.22 Marks
The outline is poorly structured. There is a distinct lack of detail. There are errors in written communication. 1.5-1.92 Marks
The speaking outline is not submitted. 1.47-0 Marks
No submission method provided.
- Recognize advanced knowledge and skills required in written, oral, and interpersonal communication to address complex business problems
- Apply professional business writing and oral communication skills to effectively inform or persuade a target audience
- Deliver effective presentations to transmit knowledge, skills and ideas to both specialist and non-specialist audiences and achieve business objectives
- Apply autonomous thinking to reflect on good practices in workplace communication in different organizational contexts
- Engage and collaborate with team members to demonstrate oral, written, and interpersonal communication.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
3 Written Assessment
Assessment type: Individually written essay
Weighting: This assessment accounts for 45% of your
final grade.
Due date: The assessment is due in Friday Week 12 at
11:55 PM AEST. There is a late deduction of 2.25 marks per day after the due
date.
Length: The essay must be between 1500-2000 words in
length.
Cover sheet: The assessment must include a cover page that
contains your name, student number, resident campus, assessment title, and
lecturer and/or tutor.
Format: The essay format should be 1.5 spacing and
12-point font; Times New Roman. As this
assessment is an essay you must write in fully formed paragraphs. You should not use headings or bullet points.
References: The assessment must include 10 academic
references. You must use the APA reference style. The articles must be written within the last
10 years. Textbooks will not be
considered as an academic reference.
Case study: You are a country manager for an
international agricultural products supplier.
The main office is in Australia. You have recently hired 10 new
employees from overseas (you may choose the home country of the new employees). They will be arriving in Australia within the next
six weeks, and in preparation for their arrival you will write a document about communicating competently and incompetently within the
Australian workplace. This document has
two parts:
1. An overview of academic literature
relating to communication practices/styles/recent research about business
communication in Australia.
2. Recommendations for these new employees
about competent and incompetent business communication practices (you may focus
upon verbal, nonverbal, written, and CMC).
There will be four recommendations—two competency behaviours and two
incompetency behaviours. That is to say, how should the new employees
communicate and how they should not communicate within the Australia workplace.
You will need to explain why each of the communicative behaviours are competent
or incompetent. The recommendations
should be supported by existing academic articles.
Other: Plagiarism
will be monitored to ensure that your submitted work is original and not
purchased or copied from other students. Where assessments are found to be
similar or purchased, penalties may apply in accord with University policy.
Week 12 Friday (11 Oct 2019) 11:55 pm AEST
This assessment will be returned following certification of grades
Introduction
HD: Excellent
introduction; clearly articulates all parts of the introduction. 5.00-4.25 Marks
D: Exceed
expectations; clearly articulates all parts of the introduction; one of the
components could have been more specifically stated. 3.75-4.20 Marks
C: Meets
expectations; fair introduction; articulates all parts of the introduction two
of the parts of the introduction could have been more explicitly stated. 3.25-3.70 Marks
P: Fair
introduction; missing one part of the introduction. 2.5-3.2
Marks
F: Very poor or
non-existent introduction. Missing more than one part of the introduction.
0-2.45 Marks
Body
HD: Demonstrates a
very high level of detailed knowledge and understanding
of the topic and its professional relevance using credible and relevant
supporting materials. 22.9-27 Marks
D: Demonstrates
high level of detailed knowledge and understanding of the topic and its
professional relevance using credible and relevant supporting materials 20.25-22.68
Marks
C: Demonstrate
average knowledge and understanding of the topic and its professional relevance
using mostly credible and relevant supporting materials 17.55-19.98 Marks
P: Demonstrates
limited knowledge and understanding of the topic and its professional
relevance. The supporting materials do not always obviously and logically
relate to the topic and professional relevance of the topic 13.3-17.28 Marks
F: Demonstrates
little, if any, knowledge and of the chosen article with extremely limited, if
any, use of supporting materials. 0-13.23
Conclusion
HD: Excellent
conclusion; clearly articulates all parts of the introduction. 2.55-3.0 Marks
D: Exceed
expectations; clearly articulates all parts of the conclusion; one of the
components could have been more specifically stated. 2.25-2.52 Marks
C: Meets
expectations; fair conclusion; articulates all parts of the introduction two of
the parts of the conclusion could have been more explicitly stated. 1.95-2.22 Marks
P: Fair
conclusion; missing one part of the introduction. 1.5-1.92 Marks
F: Very poor or
non-existent conclusion. Missing more than one part of the introduction. 0-1.47
Marks
Written
Communication
HD: Quality of
writing at a very high standard. Correct grammar, spelling
and punctuation. Format and layout in professional manner (i.e. 1.5
spacing, 12-size font, Times New Roman). Assessment cover page included, within
the word count. 5.00-4.25 Marks
D: Quality of
writing is of a high standard. Few grammar, spelling and punctuation
mistakes. Format and layout in professional manner (i.e. 1.5 spacing,
12-size font, Times New Roman). Assessment cover
page included, within the word count. 3.75-4.20 Marks
C: Quality of
writing is of a good standard. Few grammar, spelling and punctuation
mistakes. Minor format and layout issues, assessment cover page included,
within the word count. 3.25-3.70 Marks
P: Quality of
writing is of an average standard. There are a few grammar, spelling
and punctuation mistakes. There are minor format issues, such as layout is
not in professional manner (i.e. 1.5 spacing, 12-size font, Times New
Roman). Assessment cover page is included. Not within the word count. 2.5-3.2 Marks
F: Quality of
writing is at a very poor standard so barely understandable. Many spelling
mistakes. Little or no evidence of proof reading. Poor format,
no cover page. 0-2.4 Marks
References
HD: The references
conform to the APA format both in-text and in the reference list. 5.00-4.25 Marks
D: The references,
for the most part, conform to the APA format both in-text and in the reference
list. Very minor errors. 3.75-4.20 Marks
C: The references, for the most part, conform to the APA
format both in-text and in the reference list. There are consistent minor
errors. 3.25-3.70 Marks
P: Less than the
required number of references are used. 2.5-3.2 Marks
F: No references
are used. 0-2.45 Marks
No submission method provided.
- Recognize advanced knowledge and skills required in written, oral, and interpersonal communication to address complex business problems
- Apply professional business writing and oral communication skills to effectively inform or persuade a target audience
- Critically analyse communication challenges faced by organisations by applying established theories to develop innovative strategies to address them
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
