Unit Profile Correction added on 06-05-20
The end of term exam has now been changed to a take-home exam. More details about the take-home exam will be provided through the unit’s Moodle website. Learning outcomes assessed will be unchanged.
Overview
Knowledge management focuses on creating, sharing and applying knowledge. This unit provides an introduction to knowledge management, incorporating technical and social aspects of knowledge management, as well as practical examples, traditional approaches and emerging topics. You will learn the fundamental principles of knowledge management and a wide range of strategies, techniques and technologies to improve the effectiveness and competitiveness of organisations. Topics include capturing, mapping, and structuring knowledge; creating and sustaining a knowledge-sharing culture; supporting and enhancing collaboration; leveraging advances in knowledge management systems; management and measurement of intellectual capital; designing effective knowledge management systems; and enhancing organisational communication and social innovation. You will also learn report writing skills and idea formulation.
Details
Pre-requisites or Co-requisites
Pre-requisite: COIT11226 Note:- Students who are currently enrolled in or who have previously completed COIT13233 Knowledge Management Foundations cannot enrol in this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2020
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student feedback (unit evaluation).
Word length of Assessment 2B could have been increased to 2000 words to discuss the case study questions in a better way.
Increase the word length of Assessment 2B to 2000 words.
Feedback from Student evaluation (have your say)
Students commended the current layout of the Moodle unit website and the resources provided e.g. recorded video lectures, weekly Zoom sessions and support.
Continue to run the unit with current style and format.
- Distinguish between data, information and knowledge
- Illustrate the main components of knowledge management solutions
- Demonstrate the functions of different knowledge management infrastructure, mechanisms and technologies
- Analyse the ethical, professional and social innovation issues affecting knowledge management in 21st century society
- Explain the impacts of knowledge management on organisational effectiveness and competitiveness.
Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html
This unit contributes to the following workplace skills as defined by SFIA. The SFIA codes are included:
- Research (RSCH)
- Emerging Technology Monitoring (EMRG)
- Relationship Management (RLMT)
- Change Management (CHMG)
- Problem Management (PBMG).
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Written Assessment - 20% | |||||
2 - Written Assessment - 30% | |||||
3 - Examination - 50% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Communication | |||||
2 - Problem Solving | |||||
3 - Critical Thinking | |||||
4 - Information Literacy | |||||
5 - Team Work | |||||
6 - Information Technology Competence | |||||
7 - Cross Cultural Competence | |||||
8 - Ethical practice | |||||
9 - Social Innovation | |||||
10 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
1 - Written Assessment - 20% | ||||||||||
2 - Written Assessment - 30% | ||||||||||
3 - Examination - 50% |
Textbooks
Knowledge Management in Theory and Practice
Third Edition (2017)
Authors: Kimiz Dalkir
The MIT Press
Cambridge, Massachusetts Cambridge, Massachusetts , London , England
ISBN: ISBN-10: 0262036878, ISBN-13: 978-0262036870
Binding: Hardcover
Additional Textbook Information
You can purchase the e-text via this link: https://mitpress.ublish.com/book/knowledge-management-in-theory-and-practice#purchase The benefits of the e-text are as follows:
- 4 months or 12 months purchase
- 24 hour access to your textbook online and offline
- Use on iPad, tablet, computer or smartphone
- Searching, bookmarking, note taking, highlighting
However, if you still prefer a paper text, copies will still be available at the CQUni Bookshop https://bookshop.cqu.edu.au (search on the Unit code)
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
- Office software (e.g. Microsoft Office, Open Office, etc)
All submissions for this unit must use the referencing style: Harvard (author-date)
For further information, see the Assessment Tasks.
m.hossain@cqu.edu.au
Module/Topic
Introduction to Knowledge Management
Chapter
Chapter 1 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Management Processes
Chapter
Chapter 2 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Management Models
Chapter
Chapter 3 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Capture and Codification
Chapter
Chapter 4 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Sharing
Chapter
Chapter 5 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Chapter 6 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Organizational Culture
Chapter
Chapter 7 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Management Strategy and Planning
Chapter
Chapter 9 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Organizational Learning and Organizational Memory
Chapter
Chapter 11 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Knowledge Continuity Management
Chapter
Chapter 12 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Future Challenges for Knowledge Management
Chapter
Chapter 14 (Prescribed Textbook)
Events and Submissions/Topic
Module/Topic
Unit Review
Chapter
Events and Submissions/Topic
Complete the Unit evaluation. Click the "Have your say" button on the Moodle website.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Written Assessment
This assessment will help you to understand the history of Knowledge Management (KM) concepts, key tenets of the major knowledge management theoretical models in use today, concepts related to knowledge capture and codification, and trust assessment issues of knowledge sharing.
As part of this assessment, you are to answer four questions (maximum 600 words of discussion for each question). The questions are based on the contents of Chapter 1 (Introduction to Knowledge Management), Chapter 3 (Knowledge Management Models), Chapter 4 (Knowledge Capture and Codification), and Chapter 5 (Knowledge Sharing) respectively of the prescribed textbook. The questions will be made available through the Moodle website.
This assignment will be submitted online through the Moodle unit website.
The full specification for this assessment and the marking criteria are available on the Moodle unit website.
Week 6 Thursday (23 Apr 2020) 11:45 pm AEST
Week 8 Thursday (7 May 2020)
Within 2 weeks of the due date or within 2 weeks of submission (whichever is the later)
The assessment criteria includes aspects such as the quality of your answers to the questions, document format, document content, and referencing mechanics. A detailed marking template will be available along with the assignment details on the unit website.
- Distinguish between data, information and knowledge
- Demonstrate the functions of different knowledge management infrastructure, mechanisms and technologies
- Analyse the ethical, professional and social innovation issues affecting knowledge management in 21st century society
- Communication
- Critical Thinking
- Information Literacy
- Information Technology Competence
2 Written Assessment
Assessment task 2 comprises two parts, part A (10%) and part B (20%).
Assessment 2 - Part A - Discussion and Contribution
On-campus students: You must attend the lectures and tutorials and participate by contributing in the in-class discussion. Marks will be based on your attendance and participation. The topics to be discussed each week are outlined in the weekly tutorial questions file available in the Moodle unit site.
Distance (Online) students: You must participate and contribute to the discussion on the ‘Assignment 2 – Part A Discussion Forum’ located in the ‘Unit Discussion Forums’ accessible via the Moodle unit website. The topics to be discussed each week are outlined in the discussion forum as individual threads submitted by the unit coordinator.
Assessment 2 - Part B - Case Study (2000 words, +/-10%)
As part of this assessment, you are to answer the following questions from the case study 'Dream Design: KM in a Scottish Architectural Practice' in a report format. The case study will be made available through the Moodle website.
Case Study Questions:
1. Analyse the background to the Knowledge Management (KM) initiative in Dream Design.2. What specific programs were undertaken for the KM project in Dream Design?
3. How was that KM project implemented?
4. Explore the challenges towards the implementation of the KM project.
5. Identify the key results from the KM project.
6. Explain the key lessons learned from the KM project in Dream Design.
7. Could KM solve all the problems of Dream Design in future? Why or why not?
This assignment will be submitted online through the Moodle unit website.
The full specification for this assessment and the marking criteria are available on the Moodle unit website.Week 10 Thursday (21 May 2020) 11:45 pm AEST
Week 12 Thursday (4 June 2020)
Within 2 weeks of the due date or within 2 weeks of submission (whichever is the later)
The assessment criteria includes aspects such as the quality of your answers to the Case Study questions, report formatting, and referencing mechanics. A detailed marking template will be available along with the assignment details on the unit website.
- Illustrate the main components of knowledge management solutions
- Demonstrate the functions of different knowledge management infrastructure, mechanisms and technologies
- Analyse the ethical, professional and social innovation issues affecting knowledge management in 21st century society
- Explain the impacts of knowledge management on organisational effectiveness and competitiveness.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Cross Cultural Competence
- Ethical practice
- Social Innovation
Examination
No calculators permitted
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.