All details in this unit profile for COIT20246 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction
included in the profile.
Information and Communications Technology (ICT) services management concerns the activities related to designing, delivering and managing the way computers, networks and information systems are used in modern organisations. In this unit, you will discover 'what' needs management as well as 'how' those elements can best be deployed. You will learn about low-level computer hardware, operating systems and networking before gaining an understanding of how modern Information Systems are designed and implemented. Your studies will focus on technology use, governance, and management best practices. Additionally, you will be made aware of the legal, ethical, and professional implications of your actions in the workplace.
Career Level: Postgraduate
Unit Level: Level 8
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit,
should drop the subsequent unit before the census date or within 10 working days of Fail grade notification.
Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability.
See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2022
All on-campus students are expected to attend scheduled classes –
in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory.
International students, on a student visa, must maintain a full time study load and meet
both attendance and academic progress requirements in each study period
(satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task,
based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%,
or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must
also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task,
as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the
University’s Grades and Results Policy
for more details of interim results and final grades.
This list is not an exhaustive list of all University policies.
The full list of University policies are available on the CQUniversity Policy site.
Previous Student Feedback
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review,
the following staff and student feedback items were identified and recommendations were made.
Feedback from Student Feedback
Some students do not see the relevance of the written assignment tasks in relation to emerging technology.
Make greater efforts to communicate the reasons for the tasks in the written assignment and how they benefit the students and their learning, in particular the skills in communicating complex technical ideas in simple ways and exploring emerging technology and ICT challenges.
Feedback from Student Feedback
The unit covers a variety of topics and it has been suggested that there should be a more specific focus.
Review the unit content.
Unit Learning Outcomes
On successful completion of this unit, you will be able to:
Explain the foundational concepts and principles relating to the technology, security, management and organisational use of Information and Communications Technology (ICT)
Describe the historical evolution and relationship between the key components of ICT
Contrast various types of computer hardware, network infrastructure, databases and information systems
Examine dimensions of data management and use, and the implications for individual privacy and organisational competitiveness
Explain how Information Systems are modelled, built and implemented
Summarise the legal, ethical and professional principles and practices that relate to the use of ICT.
Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.