Overview
This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour; and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration. Note: If you have completed unit COIT20233 then you cannot take this unit.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2017
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Course evaluations
Students appreciated the practicality of this course. They also liked that it helped them to understand how to analyse assessment in other courses.
Maintain the practical activities in class that scaffold the assessment items.
Assessments are refined and updated each term. ALC staff have constructive input into all assessments.
Feedback from Course evaluations
Students liked that the course covers important aspects of personal and professional life and is not just another technical course. Especially it helped students to learn important aspects like the work culture in Australia.
Every term update aspects of the course that will help the students to become better ICT professionals.
Every week the unit content links to data that show how ICT employers value professional skills.
Feedback from Course evaluations
Students appreciated the support from the Academic Learning Centre (ALC) staff and how they worked with the teaching staff.
Continue having ALC staff involved in this course.
ALC staff have a presence in every class. They deliver 4 x 1 hour sessions. The unit coordinator meets with the ALC liaison person to plan and then review the ALC embedded sessions.
Feedback from Course evaluations
Students like having a course assessed with assignments and no exam.
Keep the assessment structure.
The assessment structure has not changed.
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning.
- Demonstrate teamwork skills.
- Communicate ideas effectively both verbally and in written form using appropriate language.
- Create and deliver effective oral presentations.
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry.
- Demonstrate an understanding of common work practices and values operating in the Australian workplace.
- Assess how ICT can be used to improve organisational processes.
- Evaluate the application of emerging technologies to communication and collaboration.
The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.
This unit contributes to the following workplace skills as defined by SFIA:
- Information Analysis (INAN)
- Research (RSCH)
- Business Analysis (BUAN)
- Requirements Definition and Management (REQM)
- Problem Management (PBMG)
- Client Services Management (CSMG)
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Practical and Written Assessment - 20% | ||||||||
| 2 - Presentation - 20% | ||||||||
| 3 - Written Assessment - 30% | ||||||||
| 4 - Portfolio - 30% | ||||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Knowledge | ||||||||
| 2 - Communication | ||||||||
| 3 - Cognitive, technical and creative skills | ||||||||
| 4 - Research | ||||||||
| 5 - Self-management | ||||||||
| 6 - Ethical and Professional Responsibility | ||||||||
| 7 - Leadership | ||||||||
| 8 - Aboriginal and Torres Strait Islander Cultures | ||||||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Practical and Written Assessment - 20% | ||||||||
| 2 - Presentation - 20% | ||||||||
| 3 - Written Assessment - 30% | ||||||||
| 4 - Portfolio - 30% | ||||||||
Textbooks
Your business degree 2
Edition: 2 (2015)
Authors: Rosalind McCulloch & Andrea Reid
Pearson Australia
Frenchs Forest Frenchs Forest , NSW , Australia
ISBN: 9781486006366
Binding: Paperback
Additional Textbook Information
It is imperative that you purchase a copy of this textbook as you will need to refer to it every week in class and it is necessary to complete the major assessment items. This textbook is a book that will be helpful to you throughout your degree. It can be purchased in hard copy from the CQUni bookshop or as an e-book from the publisher.
To purchase an e-copy of the text you should go to the Publisher's website and follow the directions. The direct link is:
http://www.pearson.com.au/9781486011674
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
j.luck@cqu.edu.au
Module/Topic
Chapter
1
Events and Submissions/Topic
Module/Topic
Chapter
2
Events and Submissions/Topic
Module/Topic
Information Literacy Skills
Chapter
3
Events and Submissions/Topic
Presentation topic and date of delivery must be approved.
Module/Topic
Chapter
7
Events and Submissions/Topic
Complete the participation activity (PA2) - Online Quiz.
Module/Topic
Chapter
4
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Report Writing
Chapter
5
Events and Submissions/Topic
Complete the participation activity (PA3) - written submission. Internal students must complete in class.
Presentations - in class for internal students.
Module/Topic
Professional Documents
Chapter
6
Events and Submissions/Topic
Presentations - in class for internal students.
Module/Topic
Working in a Team
Chapter
8
Events and Submissions/Topic
Presentations - in class for internal students.
Module/Topic
Chapter
9
Events and Submissions/Topic
Module/Topic
Work and Cultural Issues
Chapter
10
Events and Submissions/Topic
Complete the participation activity (PA4) - Online Quiz.
Module/Topic
Chapter
Unit readings
Events and Submissions/Topic
Module/Topic
Chapter
Unit readings
Events and Submissions/Topic
Portfolio Due: Week 12 Friday (2 June 2017) 11:45 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Unit Coordinator's contact details:
Dr Jo Luck
Email:j.luck@cqu.edu.au
Telephone:07 4930 9550
Skype:jo.luck
1 Practical and Written Assessment
Check the Assesssment Specification for the due date of each participation activity. Please note that NO late submissions will be allowed for PA2, PA3 and PA4.
Participation Activies PA1 and PA3 will be returned after they have been marked by local teaching staff and moderated by the Unit Coordinator. The results of the two on-line quizzes will be released after they close.
Assessments provide the opportunity for students to demonstrate their knowledge and skills to achieve the required standard. To do this, assessment responses need to be both clear and easy to understand. If not, the University cannot determine that students have demonstrated their knowledge and skills. Assessments will, therefore, be marked accordingly including the potential for 0 marks where relevant.
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning.
- Communicate ideas effectively both verbally and in written form using appropriate language.
- Demonstrate an understanding of common work practices and values operating in the Australian workplace.
- Evaluate the application of emerging technologies to communication and collaboration.
- Knowledge
- Communication
- Cognitive, technical and creative skills
2 Presentation
Internal - Week 5, 6, 7 or 8 of term. Presentation materials must be uploaded into Moodle by ALL group members before 5:00 PM on the day of the group presentation. Distance - by arrangement with Unit Coordinator. Last date is the end of Week 8.
Internal student presentations will be marked by the local lecturer in class and moderated by the Unit Coordinator. For distance students, the timing of marking will depend on how and when you submit your presentation.
- speaker/presenter's appearance and other first impressions;
- presentation structure and content;
- coping with questions and facilitating discussion during and at the end of the presentation;
- delivery;
- visual aids and handouts;
- target and audience.
Assessments provide the opportunity for students to demonstrate their knowledge and skills to achieve the required standard. To do this, assessment responses need to be both clear and easy to understand. If not, the University cannot determine that students have demonstrated their knowledge and skills. Assessments will, therefore, be marked accordingly including the potential for 0 marks where relevant.
- Demonstrate teamwork skills.
- Communicate ideas effectively both verbally and in written form using appropriate language.
- Create and deliver effective oral presentations.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
- Leadership
3 Written Assessment
Week 9 Friday (12 May 2017) 11:45 pm AEST
Reports will be returned after they have been marked by local teaching staff and moderated by the Unit Coordinator.
- correct style and content of executive summary;
- appropriate table of contents;
- linkage of introduction, discussion (body of report), conclusion and recommendations;
- addressing the problem described in the case study;
- organisation of ideas and paragraph structure;
- using an appropriate referencing style (APA);
- use of references to support arguments and ideas;
- presentation of the report including grammar, spelling and punctuation;
- keeping within the word count.
Assessments provide the opportunity for students to demonstrate their knowledge and skills to achieve the required standard. To do this, assessment responses need to be both clear and easy to understand. If not, the University cannot determine that students have demonstrated their knowledge and skills. Assessments will, therefore, be marked accordingly including the potential for 0 marks where relevant.
- Communicate ideas effectively both verbally and in written form using appropriate language.
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry.
- Assess how ICT can be used to improve organisational processes.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Ethical and Professional Responsibility
4 Portfolio
Week 12 Friday (2 June 2017) 11:45 pm AEST
Portfolio marks will be released at the Certification of Grades.
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning.
- Communicate ideas effectively both verbally and in written form using appropriate language.
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry.
- Demonstrate an understanding of common work practices and values operating in the Australian workplace.
- Assess how ICT can be used to improve organisational processes.
- Evaluate the application of emerging technologies to communication and collaboration.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
- Ethical and Professional Responsibility
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
