Overview
This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.
Details
Pre-requisites or Co-requisites
Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2018
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Unit Evaluations.
Students appreciate the structure in the unit for the future ICT professionals. Presentations and Reports identified as useful.
Keep the updated assessment structure for the Presentations and Reports.
Feedback from Unit Evaluations.
Students identified the different skills covered in the unit that are required for a success in the IT field. Various class-based activities are useful for the class environment and encourage better communication between the students.
Continue to provide class-based activities and examples useful for future ICT professionals. Continue the opportunities for students to contribute during workshops to improve their skills and confidence.
Feedback from Unit Evaluations, In class.
Assessment 3, the Report, should be at the end of the term. Portfolios should be in the middle of the term.
Evaluate the new assessment structure from Term 2, 2018 that has the Report towards the end of the term and Portfolio activities during the middle of the term.
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
- Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
- Create and deliver effective oral presentations
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
- Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
- Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.
The Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is used in over 100 countries and provides a consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html to build a skills profile.
This unit contributes to the following workplace skills as defined by SFIA:
- Business Analysis (BUAN)
- Client Services Management (CSMG)
- Consultancy (CNSL)
- Emerging Technology Management (EMRG)
- Information Analysis (INAN)
- Problem Management (PBMG)
- Requirements Definition and Management (REQM)
- Research (RSCH)
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | |||||
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | |
1 - Presentation - 20% | ||||||
2 - Portfolio - 40% | ||||||
3 - Report - 40% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | |||||
---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | |
1 - Knowledge | ||||||
2 - Communication | ||||||
3 - Cognitive, technical and creative skills | ||||||
4 - Research | ||||||
5 - Self-management | ||||||
6 - Ethical and Professional Responsibility | ||||||
7 - Leadership | ||||||
8 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||
---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
1 - Presentation - 20% | ||||||||
2 - Portfolio - 40% | ||||||||
3 - Report - 40% |
Textbooks
Your Business Degree 2
Edition: 2nd (2015)
Authors: Rosalind McCulloch & Andrea Reid
Pearson Australia
Frenchs Forest Frenchs Forest , NSW , Australia
ISBN: 9781486006366
Binding: Spiral
Studying in English: Strategies for Success in Higher Education
Edition: 2nd (2017)
Authors: Hayo Reinders, Marilyn Lewis & Linh Phung
Palgrave Macmillan Education
London London , England
ISBN: 9781137594051
Binding: Paperback
Additional Textbook Information
It is imperative that you purchase a copy of the 'Your Business Degree 2' textbook as you will need to refer to it every week in class and it is necessary to complete the major assessment items. This textbook is a book that will be helpful to you throughout your degree. It can be purchased in hard copy from the CQUni bookshop or as an e-book from the publisher.
To purchase an e-copy of the text you should go to the Publisher's website and follow the directions. The direct link is:
http://www.pearson.com.au/9781486011674
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
r.desilva2@cqu.edu.au
Module/Topic
Chapter
Events and Submissions/Topic
A one minute self-introduction for internal students to introduce yourself to the class. Distance students and any students who missed in-class self-introductions can post a short self-introduction on the General Discussion Forum.
This is not a graded activity but a good starting point to the Term. Workshops with large enrolments will separate into a few groups and make the introductions within those groups.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Obtain approval for Presentation topic and date of delivery for all students - end of Week 3.
Discuss Portfolio 1.
Module/Topic
Chapter
Events and Submissions/Topic
Portfolio 1 submission at the end of Week 4.
Module/Topic
Chapter
Events and Submissions/Topic
Presentations commence in class for internal students.
Portfolio 2a - online quiz submission at the end of Week 5.
Module/Topic
No scheduled workshops but your local lecturer will advise of any rescheduled workshops and activities.
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Presentations - in class for internal students.
Complete Portfolio 3 - written submission. Internal students must complete and submit online in class time.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Final week of Presentations - in class for internal students. Submission deadline of Presentation materials for Distance (DST) students - must be completed this week.
Portfolio 2b - online quiz submission at the end of Week 9.
Module/Topic
Chapter
Events and Submissions/Topic
Report Due: Week 10 Friday (21 Sept 2018) 10:55 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Complete unit feedback survey in Moodle - the red "Have your say" button.
Evaluate Web 2.0 technologies including Zoom in class for use in organisations.
Portfolio 2c - online quiz submission after Week 12.
Module/Topic
No exam for COIT20249.
Chapter
Events and Submissions/Topic
Portfolio 2c - online quiz submission on Monday.
Unit Coordinator contact details for Term 2:
Ruchira de Silva is based at the Sydney campus. Phone number: 02 9324 5064 or internal extension 55064 during business hours. However, please don't leave voice messages as this is a common number for staff. Please send an email if you would like me to contact you. Provide your name, a contact number and the best time/s to contact you with a few details about the purpose of the call. I will try to contact you as soon as I can.
Please check the Term 2 Academic Calendar for Public holidays that may impact on your workshop or assessments. Check with your lecturers for alternative class scheduling arrangements where relevant. These holidays may have an impact on marking and workshop activities.
1 Presentation
Internal - Week 5, 6, 7, 8 or 9 of term. Presentation materials must be uploaded into Moodle by ALL students (all group members where relevant) before they deliver their presentation. Distance - by arrangement with Unit Coordinator. Last date is the end of Week 9.
Internal student presentations will be marked by the local lecturer in class and moderated by the Unit Coordinator. For distance students, the timing of marking will depend on how and when the presentation is completed.
- speaker/presenter's appearance and other impressions including behavour during presentations;
- presentation structure and content to meet the presentation needs;
- referencing, including the use of valid references, citations and referencing style/formatting;
- coping with questions and facilitating discussion during and at the end of the presentation;
- delivery, including time management;
- visual aids, activities and handouts;
- target and audience;
No submission method provided.
- Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
- Create and deliver effective oral presentations
- Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
- Leadership
2 Portfolio
Various due dates for the different items. See Moodle website for due date for each item.
All marks will be returned during the term. Written submissions will be returned after moderation and finalisation of the written submissions. Quiz marks will be released after the deadline for each quiz.
Portfolio consists of several activities including quizzes and written submissions. Requirements for each activity are posted on the Moodle unit website.
NO EXTENSIONS can be granted for the Quizzes. If students do NOT complete each Quiz before the due date and time they will receive 0 marks. Students should ensure that they complete the quizzes ahead of the due date and time to avoid last minute problems with technology preventing them from completing the Quizzes on time.
All written assessments must correctly focus on the tasks as in the specifications or they will be given 0 mark and no feedback.
One of the Portfolio items is an in-class supervised assessment for internal students. The format of this assessment (Portfolio 3) will be available from the beginning of the Term. Students must be present in their scheduled class on the allocated day to complete and submit Portfolio 3. Distance students will be contacted by the unit coordinator about completing Portfolio 3 at an allocated time. Late submissions will NOT be accepted for marking. Extensions will be given in EXCEPTIONAL circumstances only and MUST BE supported by evidence. Students granted an extension may have to sit an alternative assessment task.
- Describe the basic principles and importance of effective interpersonal communication, active listening and reading for meaning
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
- Demonstrate how teamwork skills, common work practices and values operate in the Australian workplace
- Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
- Ethical and Professional Responsibility
3 Report
Students will be required to research a current topic in ICT (Information and Communication Technologies) as provided in the Report specifications document on the Moodle website, and write a formal academic report on that topic. Reports that do not focus on that topic will be given 0 marks and will not be provided with any additional feedback.
Week 10 Friday (21 Sept 2018) 10:55 pm AEST
Reports will be returned after the certification of grades. This report is in lieu of the exam so the marks or feedback will not be returned before certification date.
- correct topic as provided in the assessment specifications;
- correct style and content of executive summary;
- appropriate table of contents;
- linkage of introduction,
- discussion (body of report), conclusion and recommendations;
- addressing the problem described in the case study;
- organisation of ideas and paragraph structure;
- using an appropriate referencing style (APA) including citations and formatting;
- use of valid references (based on the Triple R framework) to support arguments and ideas;
- presentation of the report including grammar,
- spelling and punctuation; and
- keeping within the word count.
- Communicate professional skills and ideas effectively both verbally and in written form using appropriate language
- Argue the importance of ethics, codes of behaviour, and societal, privacy and legal issues within the ICT industry
- Evaluate how emerging technologies can be used to improve organisational processes including communication and collaboration.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Ethical and Professional Responsibility
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.