This unit offers the foundational communication skills, expectations, and ethical considerations that shape the role of Information and Communications Technology (ICT) professionals, also called digital professionals. Through hands-on activities, you will learn to communicate professionally, both in written and verbal forms, fostering clear and persuasive communication. The unit delves into strategies for effective interpersonal communication within team settings, promoting collaborative teamwork and conflict resolution. It equips you to develop and deliver effective oral presentations underpinned by critical thinking. In addition, this unit strongly emphasises ethics and codes of conduct in the ICT profession. You will apply ethical principles to real-world ICT scenarios, demonstrating ethical, legal, and societal decision-making competencies. Through a blend of theory and practical in-class activities, you will be well-prepared to navigate the multifaceted landscape of ICT professionalism.

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Teaching Team Feedback

The unit seamlessly integrates lecture content, tutorial activities, and assessment requirements to ensure a cohesive learning experience.

Foster the current learning and teaching practices.

Feedback from Unit Coordinator

The rising use of generative artificial intelligence for professional communication has left students uncertain about how to effectively utilise this technology.

Integrate in-class generative artificial intelligence activities to help students understand its potential uses and limitations within the context of their studies.