Overview
In this unit, you will explore elicitation tools and techniques to identify, develop, model and report the requirements specification required to implement an enterprise system. You will learn how knowledge audits are employed to identify knowledge assets and knowledge capabilities, internal and external to an organisation, for their organisational systems or enterprise systems. This unit is a key element in the development of business analysis skills in students.
Details
Pre-requisites or Co-requisites
Pre-Requisites: COIT20250 e-Business Systems and COIT20249 Professional Skills in ICT Anti-Requisites: If you have completed COIT20238 or COIS20077, then you cannot take this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 3 - 2018
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Have your say survey, emails, phone calls.
Some students found it hard to use Mahara. They suggest to add a video tutorial on how to use Mahara with guidelines and instructions that will help them develop their Mahara assignments.
A Mahara video will be added to the unit Moodle website.
- Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
- Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
- Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
- Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise
- Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
- Effectively write and communicate enterprise systems specifications that enable management of knowledge.
Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html
This unit contributes to the following workplace skills as defined by SFIA. The SFIA codes is included:
- Information Management (IRMG)
- Research (RSCH)
- Business Process Improvement (BPRE)
- Business Analysis (BUAN)
- Requirements Definition and Management (REQM)
- Business Modelling (BSMO)
- Change Implementation and Management (CIPM)
- Stakeholder Relationship Management (RLMT)
- Problem Management (PBMG)
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Written Assessment - 30% | ||||||
| 2 - Portfolio - 30% | ||||||
| 3 - Practical and Written Assessment - 40% | ||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Knowledge | ||||||
| 2 - Communication | ||||||
| 3 - Cognitive, technical and creative skills | ||||||
| 4 - Research | ||||||
| 5 - Self-management | ||||||
| 6 - Ethical and Professional Responsibility | ||||||
| 7 - Leadership | ||||||
| 8 - Aboriginal and Torres Strait Islander Cultures | ||||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Written Assessment - 30% | ||||||||
| 2 - Portfolio - 30% | ||||||||
| 3 - Practical and Written Assessment - 40% | ||||||||
Textbooks
Business Analysis
Edition: 3rd revised (2014)
Authors: Cadle, Paul and Yeates
BCS, Chartered Institute of IT
Swindon Swindon , UK
ISBN: 9781780172774
Binding: Paperback
BUSINESS ANALYSIS TECHNIQUES
Edition: Second (2014)
Authors: James Cadle, Debra Paul, and Paul Turner
BCS The Chartered Institute for IT
Swindon Swindon , UK
ISBN: 9781780172736
Binding: Paperback
Additional Textbook Information
The text books can also be purchased as a downloadable e-book from the Kindle Store. However, if you prefer a paper copy, you can purchase them at the CQUni Bookshop here: http://bookshop.cqu.edu.au (search on the Unit code)
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
- Software: ADONIS Community Edition http://www.adonis-community.com/
- Software: IHMC Cmap Tools http://cmap.ihmc.us
- Software: Microsoft Visio
All submissions for this unit must use the referencing style: Harvard (author-date)
For further information, see the Assessment Tasks.
m.tom@cqu.edu.au
Module/Topic
The Role of the Business Analyst
Chapter
Chapters 1 & 2 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Strategic Management
Chapter
Chapter 3 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Creative Leadership and Knowledge
Chapter
Chapters 4 & 5 The Enterprise Business Analyst: Developing creative solutions to complex business problems (Hass 2011)
Events and Submissions/Topic
Module/Topic
Business Analysis Techniques
Chapter
Chapters 4 & 5 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Stakeholder Analysis and Management
Chapter
Chapter 6 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
What's the Real Problem?
Chapter
Chapters 8, 9 & 10 Business Analysis: Best Practices for Success (Blais & Steven 2012)
Events and Submissions/Topic
Module/Topic
Approaches to Business Analysis
Chapter
Chapters 7 & 8 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Talk! Talk! Talk!
Chapter
Chapters 5 & 15 Business Analysis: Best Practices for Success (Blais & Steven 2012)
Events and Submissions/Topic
Module/Topic
Requirements Elicitation
Chapter
Chapter 10 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Innovative Products and Portfolios
Chapter
Chapters 11 & 12 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Making the Business Case & Implementing Change
Chapter
Chapters 13 & 14 Business Analysis (Paul et al. 2014)
Events and Submissions/Topic
Module/Topic
Implementing Knowledge Management and Change
Chapter
Chapter 10 (Jashapara 2011)
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Unit Coordinator
Dr. Mary Tom
School of Engineering & Technology
Central Queensland University
Brisbane QLD 4000, Australia
Email: m.tom@cqu.edu.au
1 Written Assessment
In this assessment, you will demonstrate your understanding of the core competencies and skills required for a Business Analyst. You will also demonstrate your knowledge in the use of tools and techniques for requirements elicitation and reporting. The required topics are covered during Weeks 1- 4. Further details are available on the unit website in the Assessment Item 1 e-Journal specification.
Week 5 Friday (14 Dec 2018) 11:45 pm AEST
Week 7 Friday (4 Jan 2019)
Each e-Journal entry will be assessed upon:
- Synopsis: quality of the summary of a journal entry;
- Reflection: demonstration of understanding of each of the topics given in the Assessment Specification; and
- Critique: development and support of critical arguments of the practical application of knowledge and understanding.
- Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Ethical and Professional Responsibility
2 Portfolio
In this assessment, you will demonstrate your knowledge in stakeholder and business analysis and and skills to apply techniques of knowledge capture, knowledge codification, and use of appropriate modelling tools. The required topics are covered in Weeks 4 - 7. Further details are available on the unit website in the Assessment Item 2 e-Portfolio specification.
Week 8 Friday (11 Jan 2019) 11:45 pm AEST
Week 10 Friday (25 Jan 2019)
Each e-Portfolio will be assessed upon:
- Clear description of the business from the perspective role of a business analyst, based on the given scenario
- Clear description of the business context
- Comprehensive and detailed documentation of the business processes
- Justification of the modelling tools
- Appropriate conclusion of your findings
- Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
- Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
- Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
- Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise
- Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
- Effectively write and communicate enterprise systems specifications that enable management of knowledge.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
- Ethical and Professional Responsibility
3 Practical and Written Assessment
In this assessment you will work in a group (with maximum four members) and conduct analysis of a given business case study. You will evaluate the existing business systems and processes in the case study and propose improvements in the business systems and processes. You will write and submit a report documenting the results of your evaluation and proposal for improvements. You will also have to individually conduct a self and peer assessment (SPA) about your group work and submit your SPA outcome within five days of your report submission. Further details are available on the unit website in the Assessment Item 3 Case Study Report specification.
Week 11 Friday (1 Feb 2019) 11:45 pm AEST
Note: Results will be released on the day of certification of grades.
The case study report will be assessed upon:
- Quality of executive summary
- Quality of introduction
- Documentation of existing business processes and systems
- Documentation of evaluation results of the existing business processes and systems
- Documentation of feasible improvements of the existing business processes and systems
- Appropriately written conclusion
- Well written report with correct grammar and spelling
- Professionally presented report with title page, sections and subsections, headers, and footers as appropriate
- Correct use of in-text citations and reference list formatted following the Harvard author date style.
- You contribution, and active participation by collaborating with your team members will be assessed using the SPA.
- Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
- Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
- Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
- Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
- Effectively write and communicate enterprise systems specifications that enable management of knowledge.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
- Leadership
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
