CQUniversity Unit Profile
COIT20251 Knowledge Audits for Business Analysis
Knowledge Audits for Business Analysis
All details in this unit profile for COIT20251 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

In this unit, you will explore elicitation tools and techniques to identify, develop, model and report the requirements specification required to implement an enterprise system. You will learn how knowledge audits are employed to identify knowledge assets and knowledge capabilities, internal and external to an organisation, for their organisational systems or enterprise systems. This unit is a key element in the development of business analysis skills in students.

Details

Career Level: Postgraduate
Unit Level: Level 9
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-Requisites: COIT20250 e-Business Systems and COIT20249 Professional Skills in ICT Anti-Requisites: If you have completed COIT20238 or COIS20077, then you cannot take this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2023

Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Written Assessment
Weighting: 30%
2. Portfolio
Weighting: 30%
3. Practical and Written Assessment
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Unit Coordinator reflection

Feedback

The unit has not been updated as planned earlier.

Recommendation

Update the unit content and assessment tasks as per the discussions that have happened within the discipline.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
  2. Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
  3. Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
  4. Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise
  5. Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
  6. Effectively write and communicate enterprise systems specifications that enable management of knowledge.

Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html

This unit contributes to the following workplace skills as defined by SFIA. The SFIA codes is included:

  • Information Management (IRMG)
  • Research (RSCH)
  • Business Process Improvement (BPRE)
  • Business Analysis (BUAN)
  • Requirements Definition and Management (REQM)
  • Business Modelling (BSMO)
  • Change Implementation and Management (CIPM)
  • Stakeholder Relationship Management (RLMT)
  • Problem Management (PBMG)

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Written Assessment - 30%
2 - Portfolio - 30%
3 - Practical and Written Assessment - 40%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
8 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Written Assessment - 30%
2 - Portfolio - 30%
3 - Practical and Written Assessment - 40%
Textbooks and Resources

Textbooks

Prescribed

Business Analysis

Edition: 3rd (2014)
Authors: Paul, D., Cadle, J., and Yeates, D.
BCS, Chartered Institute for IT
London London , UK
ISBN: 9781780172774
Binding: Paperback
Prescribed

Principles of Knowledge Auditing

Edition: 1st (2023)
Authors: Patrick Lambe
The MIT Press
Cambridge Cambridge , MA , USA
ISBN: 9780262545037
Binding: Paperback
Supplementary

Business Analysis for Practitioners: A Practice Guide

Edition: 1st (2015)
Authors: Project Management Institute
Project Management Institute
Newtown Square Newtown Square , PA , USA
ISBN: 9781628250695
Binding: Paperback

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Microsoft Visio
  • Zoom Capacity (microphone required, webcam preferred if possible)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Ergun Gide Unit Coordinator
e.gide1@cqu.edu.au
Schedule
Week 1 Begin Date: 10 Jul 2023

Module/Topic

The Role of the Business Analyst

AND

Understand Knowledge and Knowledge Auditing in Organizations 

Chapter

Chapters 1 & 2, Prescribed Business Analysis Textbook

AND

Chapters 1 & 2, Prescribed Principles of Knowledge Auditing Textbook

Events and Submissions/Topic

Week 2 Begin Date: 17 Jul 2023

Module/Topic

Introduction to Audit, Knowledge Audit, and Auditing

Chapter

Chapters 3, 4 & 5, Prescribed Principles of Knowledge Auditing Textbook

Events and Submissions/Topic

Week 3 Begin Date: 24 Jul 2023

Module/Topic

Emergence of Knowledge-Related Audits, and Audit Models;

Standards in Communication, Information Audits and Knowledge Management

Chapter

Chapters 6, 7, 8 & 9, Prescribed Principles of Knowledge Auditing Textbook

Events and Submissions/Topic

Week 4 Begin Date: 31 Jul 2023

Module/Topic

The Language of Value: Assets, Capital, and Resources;

Ascribing Value to Knowledge and the Implications;

The Inventory Audit: Auditing Knowledge Stocks

Chapter

Chapters 12, 13, 14 & 15, Prescribed Principles of Knowledge Auditing Textbook

Events and Submissions/Topic

Week 5 Begin Date: 07 Aug 2023

Module/Topic

Strategic Management;

The Business Analysis Process Model

Chapter

Chapters 3 & 4, Prescribed Business Analysis Textbook

Events and Submissions/Topic

Knowledge Audit Review Due: Week 5 Friday (11 Aug 2023) 11:45 pm AEST
Vacation Week Begin Date: 14 Aug 2023

Module/Topic

Mid-term Break Week

Chapter

Catch-up if behind. Relax and refresh.

Events and Submissions/Topic

Week 6 Begin Date: 21 Aug 2023

Module/Topic

Investigation Techniques;

Stakeholder Analysis and Management

Chapter

Chapters 5 & 6, Prescribed Business Analysis Text

Events and Submissions/Topic

Week 7 Begin Date: 28 Aug 2023

Module/Topic

Defining the Solution;

Making a Business and Financial Case

Chapter

Chapters 8 & 9, Prescribed Business Analysis Text

Events and Submissions/Topic

Week 8 Begin Date: 04 Sep 2023

Module/Topic

Requirements Elicitation;

Documenting and Managing Requirements

Chapter

Chapters 10 & 11, Prescribed Business Analysis Text

Events and Submissions/Topic

Portfolio on Business Analysis and Knowledge Auditing Due: Week 8 Friday (8 Sept 2023) 11:45 pm AEST
Week 9 Begin Date: 11 Sep 2023

Module/Topic

Delivering the Requirements;

Delivering the Business Solution

Chapter

Chapters 13 & 14, Prescribed Business Analysis Text

Events and Submissions/Topic

Week 10 Begin Date: 18 Sep 2023

Module/Topic

Unhelpful Dualisms: The Personal-Collective Dualism, and the Tacit-Explicit Dualism;

Typologies of Personal Knowledge

Chapter

Chapters 16, 17 & 18, Prescribed Principles of Knowledge Auditing Text

Events and Submissions/Topic

Week 11 Begin Date: 25 Sep 2023

Module/Topic

Typologies of Organizational Knowledge and Functional Knowledge;

Principles in Scoping and Planning Knowledge Audits

Chapter

Chapters 19, 20 & 21, Prescribed Principles of Knowledge Auditing Text

Events and Submissions/Topic

Week 12 Begin Date: 02 Oct 2023

Module/Topic

Special Topic:

Reflexive Analysis of Knowledge Auditing for Business Analysts Profession

Chapter

Supplementary industry resources

Events and Submissions/Topic

Case Study Report on Business Analysis and Knowledge Auditing Due: Week 12 Friday (6 Oct 2023) 11:45 pm AEST
Review/Exam Week Begin Date: 09 Oct 2023

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 16 Oct 2023

Module/Topic

Chapter

Events and Submissions/Topic

Term Specific Information

Unit Coordinator: A/Professor Ergun Gide

E-mail: e.gide1@cqu.edu.au

Telephone: (02) 9324 5782

Office Location: 400 Kent Street, Level 2, Sydney, NSW 2000

Please note: If you have any individual queries, kindly e-mail me and I will get back to you within one business day or so. You may also post questions about the unit through the 'Q&A' discussion forum in Moodle so everyone can benefit from the questions and answers.

Assessment Tasks

1 Written Assessment

Assessment Title
Knowledge Audit Review

Task Description

This is an individual assessment based on a case study that needs Knowledge Audit review. 

In this assessment, you will critically review the knowledge audit and management approach followed within the business context of an organisation.

The assessment requires you to write a review based on an article on knowledge audit and management. A copy of or a weblink to the article will be made available on the Moodle unit website. The review should reflect upon the case study presented in the article with further research on relevant literature, and address the following aspects:

  • Main focus/objectives of the article
  • Background of the organisation under investigation
  • Knowledge audit approach followed in the study
  • Major findings of the study
  • Recommendations made in the article
  • Comparison to similar studies
  • Grammar and sentence formation
  • Referencing

The review should be approximately 2000 words. You need to include at least five references (including at least three academic references) in the review. You also need to make sure that the references are cited in the text and the review is free from any grammatical and spelling errors.

You have to write the review in an MS Word file with proper headings, sub-headings, and a reference list.

The detailed assessment specification will be made available on the Moodle unit website.


Assessment Due Date

Week 5 Friday (11 Aug 2023) 11:45 pm AEST

The MS Word file must be submitted to Moodle by the due date and time.


Return Date to Students

Week 7 Friday (1 Sept 2023)

Within 2 weeks of the submission due date. All late submissions will be returned 2 weeks after the late submission dates.


Weighting
30%

Assessment Criteria

In this individual assessment, you will be assessed based on your ability to appraise the practices of knowledge audits to identify knowledge assets and knowledge capabilities within the business context of an organisation, as well as the techniques of knowledge capture, knowledge codification, and knowledge sharing.

The marking criteria for the assessment are as follows:

  • Main focus/objectives of the article: 3 marks
  • Background of the organisation under investigation: 2 marks
  • Knowledge audit approach followed in the study: 5 marks
  • Major findings of the study: 5 marks
  • Recommendations made in the article: 5 marks
  • Comparison to similar studies: 5 marks
  • Grammar and sentence formation: 2 marks
  • Referencing: 3 marks


Referencing Style

Submission
Online

Submission Instructions
You must submit the review as an MS Word file to the Moodle unit website. Caution: Submission of an unexpected file attracts a penalty.

Learning Outcomes Assessed
  • Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Ethical and Professional Responsibility

2 Portfolio

Assessment Title
Portfolio on Business Analysis and Knowledge Auditing

Task Description

This is an individual assessment.

In this assessment, you will demonstrate understanding of the core competencies and skills required for a Business Analyst in terms of Business Analysis and Knowledge Auditing. You will also demonstrate your knowledge on the use of tools and techniques for business analysis and knowledge auditing.

The assessment has two parts – Part A: Reflections and Part B: Case Studies.

Part A:
Reflections (15 marks)

To construct this part of the assessment, you are required to write a reflection on the four topics. The topics will be made available in the assessment specification on the Moodle unit website.


Each reflection should contain approximately 300 words. You need to include at least three references (including at least two academic references) for each reflection. You also need to make sure that the references are cited in the text and the reflections are free from any grammatical and spelling errors.


Part B:
Case Studies (15 marks)

In this part, you will analyse two short case studies related to Business Analysis and Knowledge Auditing and answer the questions given with each case study. The case studies will be made available on the Moodle unit website.

The answer to each case study should contain approximately 400 words.

You should include at least four references (including at least two academic references) in this part.

The detailed assessment specification will be made available on the Moodle unit website.


Assessment Due Date

Week 8 Friday (8 Sept 2023) 11:45 pm AEST

The MS Word file must be submitted to Moodle by the due date and time.


Return Date to Students

Week 10 Friday (22 Sept 2023)

Within 2 weeks of the submission due date. All late submissions will be returned 2 weeks after the late submission dates.


Weighting
30%

Assessment Criteria

Part A: 15 marks

You will be assessed based on your ability to critically reflect on the business analysis and knowledge auditing concepts mentioned in the task description.

The marking criteria for Part A are as follows:

  • Reflection: 10 marks
  • Referencing: 2 marks
  • Communication skills: 2 marks
  • Presentation and organisation: 1 mark

Part B: 15 marks

You will be assessed based on your ability to demonstrate knowledge of the business analysis and knowledge auditing concepts relevant to the case studies.

The marking criteria for Part B are as follows:

  • Answers addressed the questions adequately: 8 marks
  • Answers demonstrated knowledge of the business analysis and knowledge audit concepts: 4 marks
  • Answers provided with clarity: 3 marks


Referencing Style

Submission
Online

Submission Instructions
You must submit the portfolio as an MS Word file to the Moodle unit website. Caution: Submission of an unexpected file attracts a penalty.

Learning Outcomes Assessed
  • Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
  • Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
  • Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
  • Critically review knowledge management approaches to the implementation of enterprise systems within an organisation and any issues that may arise
  • Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
  • Effectively write and communicate enterprise systems specifications that enable management of knowledge.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Self-management
  • Ethical and Professional Responsibility

3 Practical and Written Assessment

Assessment Title
Case Study Report on Business Analysis and Knowledge Auditing

Task Description

This is a group based assessment. The assessment must be accomplished in a group of three to four members. Please read the below guidelines to form and manage your group.

This assessment is based on a Case Study in relation to Business Analysis and Knowledge Auditing.
In this assessment, you are required to write a report based on a given case study. The case study will be made available on the Moodle unit website.


In the case study report, you will need to evaluate the current business situation and the knowledge audit context as per the given topics, and propose possible improvements from a business analysis and knowledge auditing point of view to provide business solutions for the given case study. You are required to demonstrate your analytical, technical and knowledge auditing skills to communicate your findings for the given scenario. The case study report should be structured as follows:

  • Title page
  • Executive summary
  • Table of contents
  • Introduction
  • Discussion (Analyses, Audits and Solutions)
  • Conclusion
  • References

Your group members should take on different roles in the team, including business analyst, knowledge audit analyst, report writer, and proof-reader. You may rotate the leadership role. When you change the leadership role, the next business and knowledge audit analyst will assume the role of new leader heading the team in the common direction. You should divide the task of writing the Discussion (Analyses and Solutions)  section of the case study report among the group members. All team members should work closely to produce the introduction and conclusion sections. The finalised version of the case study report should be read and reviewed by all team members.


The case study report should be approximately 3000 words. The reference section should include at least eights references (including at least five academic references). The title page of the case study report should include the student IDs and full names of all team members. Include a table showing the leadership roles, team member roles, and duration on the last page of your report.


Group formation and management guidelines for this assessment:

  • This assessment requires teamwork in a group size of 3-4 members.
  • As this is a group-based assessment, you are required to form your own teams in Week 4 and finalise it by Friday of Week 5.
  • A time will be allocated in class for team formation activities and getting started on tasks.
  • You will be given a chance to form your own group. However, when required the Tutor or Unit Coordinator may allocate you to a team as well.
  • Re-arrangement of teams during the term (e.g. if a team member is sick or any other important reasons) will be at the discretion of the Tutor or Unit Coordinator.
  • In most cases all members of a team will receive the same mark. However, if the Tutor detects significant differences in contribution across team members, investigation may be held to determine individual contributions and appropriate individual marks will be allocated based on those contributions.
  • You should make an attempt to resolve conflicts in the team as early as possible, and report to the Tutor and Unit Coordinator in cases where conflicts cannot be resolved. The Tutor or Unit Coordinator has the discretion to re-arrange individual tasks in a team or the team itself if necessary.


The detailed assessment specification will be made available on the Moodle unit website.


Assessment Due Date

Week 12 Friday (6 Oct 2023) 11:45 pm AEST

Case Study Report must be submitted to Moodle by the above date and time.


Return Date to Students

On the day of Certification of Grades


Weighting
40%

Assessment Criteria

In the case study report, you will be assessed based on your ability to apply business analysis techniques and knowledge auditing models, instruments and methods to explore the current business situation and the knowledge audit context as per the given topics, and propose possible improvements from a business analysis and knowledge auditing point of view to provide business solutions for the given cases study, and work as a group/team member. As a group/team, you are required to demonstrate your analytical, technical and knowledge auditing skills to communicate your findings from the given case study scenario.


The marking criteria for this assessment are as follows:

  • Executive summary: 2 marks
  • Introduction: 3 marks
  • Discussion (Analyses, Audits and Solutions): 30 marks
  • Conclusion: 3 marks
  • References: 2 marks

The detailed marking criteria for the Discussion (Analyses, Audits and Solutions) section will be made available on the Moodle unit website.


Referencing Style

Submission
Online Group

Submission Instructions
Only one member of each group should submit the Case Study Report as an MS Word document to the Moodle unit website. Caution: Submission of an unexpected file attracts a penalty.

Learning Outcomes Assessed
  • Devise an appropriate and comprehensive knowledge audit plan to support business analysis requirements
  • Use appropriate modelling tools to present the identified knowledge assets and knowledge capabilities within the business context of enterprise systems, as interpreted and analysed through knowledge audits
  • Apply the techniques of knowledge capture, knowledge codification and knowledge sharing (using appropriate technologies) after the performance of knowledge audits
  • Appraise the ethical and professional issues relevant to a business analyst working with knowledge-based enterprise systems
  • Effectively write and communicate enterprise systems specifications that enable management of knowledge.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?