CQUniversity Unit Profile
COIT20255 ERP Systems Management
ERP Systems Management
All details in this unit profile for COIT20255 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

Enterprise Resource Planning (ERP) systems have become part of many businesses since the early 1990s. These systems encapsulate and support core business processes and decision making. Many organisations have acquired ERP technology. However, there are considerable risks associated with ERP implementation, maintenance and on-going use. In this unit, you will be provided an overview of enterprise systems and equipped with knowledge required to make informed decisions relating to the selection, adoption and implementation of ERP systems. You will be provided with several examples and case studies to illustrate the benefits ERP systems offer.

Details

Career Level: Postgraduate
Unit Level: Level 9
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisites: COIT20250, COIT20252 and COIT20246Anti-requisite: COIT20230

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2018

Brisbane
Distance
Melbourne
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Portfolio
Weighting: 20%
2. Written Assessment
Weighting: 20%
3. Presentation
Weighting: 20%
4. Written Assessment
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Self-reflection

Feedback

Students enjoyed using Odoo software

Recommendation

Provide more tutorials for the use of Odoo.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Examine the role of ERP Systems in organisations, their adoption and use characteristics
  2. Critically analyse organisational environment to develop arguments for ERP selection and implementation
  3. Critically assess risk factors associated with an ERP implementation project, and the alternatives for managing risks
  4. Assess the importance of training and change management during an ERP implementation
  5. Report relevant critical success factors and best practices in an ERP adoption and implementation
  6. Justify ways in which an organisation can capitalise on, and maximise its ERP investment.

Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.

ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html

This unit contributes to the following workplace skills as defined by SFIA. The SFIA code is included:

  • Emerging Technology Monitoring (EMRG)
  • Systems Integration (SINT)
  • Change Management (CHMG)
  • Problem Management (PBMG)
  • Technical Specialism (TECH)
  • Requirements Definition and Management (REQM)
  • Analytics (INAN)
  • Business Analysis (BUAN)
  • Database/Repository Design (DBDS)
  • Systems Installation/Decommissioning (HSIN)

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Portfolio - 20%
2 - Written Assessment - 20%
3 - Presentation - 20%
4 - Written Assessment - 40%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
8 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Portfolio - 20%
2 - Written Assessment - 20%
3 - Presentation - 20%
4 - Written Assessment - 40%
Textbooks and Resources

Textbooks

Prescribed

Enterprise Systems for Management

Edition: 2nd (2012)
Authors: Authors: Motiwalla, LF & Thompson, J
Pearson Education, Inc.
New Jersey New Jersey , NJ , USA
ISBN: 978013214576-3
Binding: Hardcover

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Srimannarayana Grandhi Unit Coordinator
s.grandhi@cqu.edu.au
Schedule
Week 1 Begin Date: 09 Jul 2018

Module/Topic

Introduction to ERPs

Chapter

1

Events and Submissions/Topic

Week 2 Begin Date: 16 Jul 2018

Module/Topic

Systems Integration

Chapter

2

Events and Submissions/Topic

Week 3 Begin Date: 23 Jul 2018

Module/Topic

Organisation change and BPR

Chapter

9

Events and Submissions/Topic

Week 4 Begin Date: 30 Jul 2018

Module/Topic

Enterprise Systems Architecture

Chapter

3

Events and Submissions/Topic

Week 5 Begin Date: 06 Aug 2018

Module/Topic

Development Life Cycle

Chapter

4

Events and Submissions/Topic

Portfolio by Critical Reviews Due: Week 5 Friday (10 Aug 2018) 11:55 pm AEST
Vacation Week Begin Date: 13 Aug 2018

Module/Topic

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 20 Aug 2018

Module/Topic

Implementation Strategies

Chapter

5

Events and Submissions/Topic

Week 7 Begin Date: 27 Aug 2018

Module/Topic

Software and vendor selection

Chapter

6

Events and Submissions/Topic

Group Business Report Due: Week 7 Friday (31 Aug 2018) 11:55 pm AEST
Week 8 Begin Date: 03 Sep 2018

Module/Topic

Operations and post implementation

Chapter

7

Events and Submissions/Topic

Week 9 Begin Date: 10 Sep 2018

Module/Topic

Program and project management

Chapter

8

Events and Submissions/Topic

Week 10 Begin Date: 17 Sep 2018

Module/Topic

Global, ethical and security issues

Chapter

10

Events and Submissions/Topic

Group Presentation Due: Week 10 Friday (21 Sept 2018) 11:55 pm AEST
Week 11 Begin Date: 24 Sep 2018

Module/Topic

Supply Chain Management

Chapter

11

Events and Submissions/Topic

ERP Implementation Report Due: Week 11 Friday (28 Sept 2018) 11:55 pm AEST
Week 12 Begin Date: 01 Oct 2018

Module/Topic

Customer Relationship Management

Chapter

12

Events and Submissions/Topic

Complete the Unit evaluation. Click the "Have your say" button on the Moodle website.

Review/Exam Week Begin Date: 08 Oct 2018

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 15 Oct 2018

Module/Topic

Chapter

Events and Submissions/Topic

Term Specific Information

Unit coordinator:
Srimannarayana Grandhi (Sriman)
CQUniversity Melbourne, 120 Spencer Street, Melbourne, VIC 3000.
P: +613 9616 0602
Email: s.grandhi@cqu.edu.au

Profile: https://handbook.cqu.edu.au/profiles/view/1448

Assessment Tasks

1 Portfolio

Assessment Title
Portfolio by Critical Reviews

Task Description

This assessment is worth 20% of the total available marks for this unit. This assessment item relates to the development of a portfolio of resources and critical reviews. Details of the format of the portfolio and assessment requirements will be made available on the unit website. If you have any queries in regards to this assessment you should consult your local lecturer/tutor.

Submission: Online - Individual.


Assessment Due Date

Week 5 Friday (10 Aug 2018) 11:55 pm AEST


Return Date to Students

Week 7 Friday (31 Aug 2018)

Within 2 weeks from the due date


Weighting
20%

Assessment Criteria

The assignment criteria includes aspects such as:
  • Quality of your summaries, critiques, and recommendations,
  • Organisation of your document,
  • Strength of your arguments and quality of your reference sources, and
  • Your writing mechanics, e.g., spelling, grammar and referencing.

The complete assignment criteria will be provided in the self-evaluation form on the unit website.

Marks will be deducted for aspects such as, but not limited to, not completing all five critical reviews, insufficient references, and not adhering to the word limit for each critical review.


Referencing Style

Submission
Online

Submission Instructions
Submit a Word document and the completed self-evaluation via the unit website.

Learning Outcomes Assessed
  • Examine the role of ERP Systems in organisations, their adoption and use characteristics


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research

2 Written Assessment

Assessment Title
Group Business Report

Task Description

This assessment is worth 20% of the total available marks for this unit. The aim of this assessment item is for you to respond to a case study. Details of the case study, description of the task and the requirements will be made available on the unit website. If you have any queries in regards to this assessment you should consult your local lecturer/tutor.

Submission: Online - Group submission (max. 3 students in each group).


Assessment Due Date

Week 7 Friday (31 Aug 2018) 11:55 pm AEST


Return Date to Students

Week 9 Friday (14 Sept 2018)

Within 2 weeks from the due date


Weighting
20%

Assessment Criteria

The assignment criteria includes aspects such as:

  • Argument for or against an ERP, e.g., convincing, well-structured argument with due consideration of organisation’s strategy,
  • Benefits and limitations of ERPs in the context of this organisation,
  • Argument for or against feasibility, e.g., convincing, well-structured argument with due consideration of at least project management and cost.
  • Risk identification,
  • BPR As-Is, e.g., accurate modelling of existing business processes,
  • BPR To-Be, e.g., insightful analysis of business processes in context of process goals,
  • Organisation of your document, e.g., well-structured document,
  • Your writing mechanics, e.g., spelling, grammar and referencing.

The complete assignment criteria will be provided in the self-evaluation form on the unit website.

Marks will be deducted for aspects such as, but not limited to, no self-evaluation or not evaluating key processes.


Referencing Style

Submission
Online

Submission Instructions
Include the names of your group members when you submit your assignment. All group members are required to submit the same file. All group members will receive the same mark. Submit your Business Report as a Word document. Include your completed self-evaluation form.

Learning Outcomes Assessed
  • Examine the role of ERP Systems in organisations, their adoption and use characteristics
  • Critically analyse organisational environment to develop arguments for ERP selection and implementation


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Ethical and Professional Responsibility

3 Presentation

Assessment Title
Group Presentation

Task Description

This is a group based assignment worth 20% of the total available marks for this unit. The aim of this assignment is to improve your industry based practical research skills as well as team based working and learning, understanding about recent developments in ERP area and the use of ERP systems in real world. In this assignment, as future ICT professionals, you are required to research recent developments in an ERP area and prepare a presentation as a group of up to 3 members during the class time.

NOTE: Assessment item 3 has slightly different requirements for off-campus (FLEX) students. For more detailed information on this assessment please refer to the Moodle unit website.

Submission: Online - Group submission (max. 3 students in each group).


Assessment Due Date

Week 10 Friday (21 Sept 2018) 11:55 pm AEST


Return Date to Students

Week 12 Friday (5 Oct 2018)

Within 2 weeks from the due date


Weighting
20%

Assessment Criteria

The assignment criteria includes aspects such as:

  • ERP architectures: Insightful analysis of implications of ERP architectures in the context of the organisation.
  • Fit/Gap: Audience has a clear understanding of the fit and gaps in functionality for each ERP.
  • Evaluation Criteria: Insightful choice and application of evaluation with due consideration of the organisation’s context.
  • Structural Integrity and Organisation: Your presentation has a strong, engaging introduction, an effective thesis; the body of the presentation flows from thesis; your conclusion effectively wraps up the work; structure includes title slide, conclusion or summary slide and a reference list.
  • Framing: Meticulous presentation framing, e.g., ideas in point form; not in sentence form; slide numbers; footers; fast and efficient transitions; few words per slide; large font sizes; only relevant animation and images; consistent colour, fonts and layouts; contrast between text and background.
  • Nonverbals: Excellent stage presence including well prepared, stands up straight, loud clear voice, good eye contact, does not speak too fast or too slow; appropriate use of cue cards: does not read; appropriate use of time.
  • Mechanics, e.g., spelling, grammar and referencing.

The complete assignment criteria will be provided in the self-evaluation form on the unit website.


Referencing Style

Submission
Online

Submission Instructions
Include the names of your group members when you submit your assignment. All group members are required to submit the same presentation and handout files. All group members will receive the same mark. Include your completed self-evaluation form.

Learning Outcomes Assessed
  • Critically analyse organisational environment to develop arguments for ERP selection and implementation
  • Critically assess risk factors associated with an ERP implementation project, and the alternatives for managing risks
  • Assess the importance of training and change management during an ERP implementation
  • Report relevant critical success factors and best practices in an ERP adoption and implementation
  • Justify ways in which an organisation can capitalise on, and maximise its ERP investment.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Ethical and Professional Responsibility
  • Ethical and Professional Responsibility

4 Written Assessment

Assessment Title
ERP Implementation Report

Task Description

This assessment is worth 40% of the total available marks for this unit. The aim of this assessment item is for you to prepare a report relating to the strategies/approaches required to ensure a smooth implementation of ERP systems. More information relating to description of the task and the requirements will be made available on the unit website. If you have any queries regarding this assessment you should consult your local lecturer/tutor.

Submission: Online - Group submission (max. 3 students in each group).


Assessment Due Date

Week 11 Friday (28 Sept 2018) 11:55 pm AEST


Return Date to Students

As per University policies, Grades for this assignment will not be released until the certification date.


Weighting
40%

Assessment Criteria

The assignment criteria includes aspects such as:

  • Operations: Evidence processes were tested; Insight shown in deployment discussion.
  • Go-Live Readiness Review: Status report is complete and contingent workarounds demonstrate insight
  • Structural Integrity and Organisation: Your business report has a strong, engaging introduction, an effective thesis; the body of the presentation flows from thesis; your conclusion effectively wraps up the work; structure includes title slide, conclusion or summary slide and a reference list.
  • Arguments & Rhetorical appeals: Your arguments, including your recommendations, are convincing and supported with evidence; arguments are well structured.
  • Framing: Meticulous business report framing.
  • Referencing: Meticulous use of CQU Abridged Harvard Referencing Style.
  • Mechanics, Grammar, and Proofing: Your assignment is virtually free from mechanical, grammatical, punctuation, and spelling errors.

The complete assignment criteria will be provided on the unit website.


Referencing Style

Submission
Online

Submission Instructions
Include the names of your group members when you submit your assignment. All group members are required to submit the same file. All group members will receive the same mark. Submit your ERP Implementation Report as a Word document. Include your completed self-evaluation form.

Learning Outcomes Assessed
  • Critically assess risk factors associated with an ERP implementation project, and the alternatives for managing risks
  • Assess the importance of training and change management during an ERP implementation
  • Report relevant critical success factors and best practices in an ERP adoption and implementation
  • Justify ways in which an organisation can capitalise on, and maximise its ERP investment.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?