Overview
This unit introduces you to the theory and practice of case management in criminal justice and related human service contexts. The aim of case management is to provide a consistent quality service as offenders pass through the complex criminal justice system. Effective case management can reduce incarceration, re offending (recidivism), manage integration of offenders and those with mental illness back into society with meaningful employment, reunite and support families and prevent substance abuse. Case management can involve dealing with parole conditions and monitoring and engagement with court-ordered diversion programs. You will consider client intake and assessment, identification and troubleshooting issues, creating a management plan, dealing with difficult or uncooperative clients, providing support whilst maintaining a safe working environment and monitoring systems.
Details
Pre-requisites or Co-requisites
Prerequisites:CRIM11001 Foundations of Criminology and Criminal Justice and CRIM11002 Criminal Justice Procedure and Analysis.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2020
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
- Discuss the theoretical and practical applications of case management
- Plan case management strategies for different types of client
- Identify and outline strategies to deal with ethical, safety, privacy and confidentiality issues in case management
- Identify, access and integrate various resources and networks to support case management plans.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||
|---|---|---|---|---|
| 1 | 2 | 3 | 4 | |
| 1 - Written Assessment - 30% | ||||
| 2 - Written Assessment - 40% | ||||
| 3 - Online Test - 30% | ||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||
|---|---|---|---|---|
| 1 | 2 | 3 | 4 | |
| 1 - Communication | ||||
| 2 - Problem Solving | ||||
| 3 - Critical Thinking | ||||
| 4 - Information Literacy | ||||
| 5 - Team Work | ||||
| 6 - Information Technology Competence | ||||
| 7 - Cross Cultural Competence | ||||
| 8 - Ethical practice | ||||
| 9 - Social Innovation | ||||
| 10 - Aboriginal and Torres Strait Islander Cultures | ||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| 1 - Written Assessment - 30% | ||||||||||
| 2 - Written Assessment - 40% | ||||||||||
| 3 - Online Test - 30% | ||||||||||
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
a.ferguson@cqu.edu.au
Module/Topic
Introduction
Unit overview
Chapter
Tadros V.,(1998) Between Governance and Discipline: The Law and Michel Foucault, Oxford Journal of Legal Studies, V 18: 1, pp75-103
https://academic.oup.com/ojls/article/18/1/75/1454400
Events and Submissions/Topic
Module/Topic
Case Management
What is case management ?
Chapter
Kras KR,Dmello JR, Meyer KS, Butterfield AE,Rudes DS(2018) Attitudes Toward Punishment, Organizational Commitment, and Cynicism: A Multilevel Analysis of Staff Responses in a Juvenile Justice Agency, Criminal Justice and Behaviour, Sage Publications.
https://journals.sagepub.com/doi/10.1177/0093854818810857
Schaefer L,Williams G C (2018) The Impact of Probation and Parole Officers’ Attitudes about Offenders on Professional Practices, Journal Corrections Policy Practice and Research, Taylor and Francis Online
https://doi.org/10.1080/23774657.2018.1538710
Victorian Government,(2017) Managing Community Corrections Orders,
Viljoen J L,Shaffer C S,Muir N M,Cochrane D M, Brodersen E M(2018) Improving Case Plans and Interventions for Adolescents on Probation: The Implementation of the SAVRY and a Structured Case Planning Form, Criminal Justice and Behaviour V46:1,Sage Publications
Events and Submissions/Topic
Module/Topic
Principles of Risk Assessments and Treatments
Chapter
Shlonsky A., Wagner D.(2005) The next step: Integrating actuarial risk assessment and clinical judgment into an evidence-based practice framework in CPS case management, Children and Youth Services Review,V27, pp 409-427,Elsevier,Amsterdam, Netherlands
https://www.sciencedirect.com/science/article/pii/S0190740904002403
Viljoen JL,Shaffer CS,Muir NM,Cochrane DM, Brodersen EM(2018) Improving Case Plans and Interventions for Adolescents on Probation: The Implementation of the SAVRY and a Structured Case Planning Form, Criminal Justice and Behaviour V46:1,Sage Publications
Events and Submissions/Topic
Module/Topic
Interventions and Alternatives
Chapter
Moore D(2006) 'Translating justice and therapy: The drug treatment court networks'
https://academic.oup.com/bjc/article/47/1/42/355573 OR https://doi.org/10.1093/bjc/azl028
Problem-solving Courts, Law Report, ABC Radio National, 3/11/2009. (PODCAST and /or TRANSCRIPT) https://abcmedia.akamaized.net/rn/podcast/2010/04/lrt_20100406_0830.mp3
Viljoen J L., Schaefer C S., Muir N M.,Cochrane D M., Brodersen EM.,(2018) Improving Case Plans and Interventions for Adolescents on Probation: The Implementation of the SAVRY and a Structured Case Planning Form, Criminal Justice and Behaviour Vol46:1, Sage Publications, Sydney
Events and Submissions/Topic
On line quiz opens Monday 30 March 9am AEST
Module/Topic
Education and crime
Chapter
Cherney A., Fitzgerald R.,(2106) Efforts by Offenders to Manage and Overcome Stigma: The Case of Employment, Current issues in Criminal Justice, Vol17,Sage Publications, Sydney
https://journals.sagepub.com/doi/10.1177/0093854818799379
Lochner L., Moretti E.,(2001)The Effect of Education on Crime: Evidence from Prison Inmates, Arrests and Self-Reports, National Bureau of Economic Research Working Paper 8605, Massachusetts.
Events and Submissions/Topic
On line quiz due :
Week 5 Monday (6th April 2020) 9am AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Cognitive and Criminal Behaviour
Chapter
Draine J., Solomon P(1994) Jail Recidivism and the Intensity of case Management Services among Homeless Persons with Mental Illness Leaving Jail, Sage Journals
https://doi.org/10.1177/009318539402200203
Manjunath A, Gillham R, Samele C, Taylor PJ(2018) Serving a community sentence with a mental health treatment requirement: Offenders' perspectives, Criminal Behaviour and Mental Health,V28:6,pp 492-502, Wiley On line Library. (also CQU library)
Events and Submissions/Topic
Annotated Bibliography Due:
Week 6 Monday (20 Apr. 2020) 9:00
am AEST
Annotated Bibliography Due: Week 6 Monday (20 Apr 2020) 9:00 am AEST
Module/Topic
Substance Abuse and Crime
Chapter
Gibbs B R,Lytle R, Wakefield W(2018) Outcome Effects on Recidivism Among Drug Court Participants, Criminal Justice and Behaviour V46:1, Sage Publications.
https://journals.sagepub.com/doi/full/10.1177/0093854818800528
Reichert, J., Gleicher, L.(2019) Probation clients’ barriers to access and use of opioid use disorder medications. Health Justice Vol 7:10 doi:10.1186/s40352-019-0089-6
https://healthandjusticejournal.biomedcentral.com/articles/10.1186/s40352-019-0089-6#citeas
Events and Submissions/Topic
On line quiz opens Monday 27 April 9 am AEST
Module/Topic
Aggression, Violence & Anger
Chapter
Larden M.,Norden E.,Forsman M.,Langstrom N.,(2018)Effectiveness of aggression replacement training in reducing criminal recidivism among convicted adult offenders,Criminal Behaviour and Mental Health,V26:6, pp 476-491, Wiley on line.
https://onlinelibrary.wiley.com/doi/full/10.1002/cbm.2092
Levenson J.S, Willis G.M., (2018): Implementing Trauma-Informed
Care in Correctional Treatment and Supervision, Journal of Aggression, Maltreatment & Trauma,
DOI: 10.1080/10926771.2018.1531959, Journal of Aggression Maltreatment and Trauma.,Routledge London United Kingdom
Events and Submissions/Topic
On line test(s) Due: Week 8 Monday
(4 May 2020) 9:00 am AEST
Online tests Due: Week 8 Monday (4 May 2020) 9:00 am AEST
Module/Topic
Criminalising Indigenous People
Chapter
Cunneen, C. (2011)Postcolonial Perspectives for Criminology‘ in M Bosworth and C Hoyle (eds) What is Criminology Oxford University Press,Oxford. Chapter 17.
UNSW Law Research Paper No. 2011-6
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1739388
Hogg R(2001) Penality and Modes of Regulating Indigenous Peoples in Australia, Punishment and Society ,V3:3, pp 355-379, Sage Publications, London.
https://journals.sagepub.com/doi/pdf/10.1177/1462474501003003002
Events and Submissions/Topic
Assessment 2 :Interview submission opens Monday 11 May 9am
Module/Topic
Probation Parole and things in between-Transitioning
Chapter
Bunting AM, Staton M, Winston E,PangburnK(2018) Beyond the Employment Dichotomy: An Examination of Recidivism and Days Remaining in the Community by Post-Release Employment Status, International Journal of Offender Therapy and Comparative Criminology, Sage Publications
https://doi.org/10.1177/0306624X18808685
McNeil F(2018) Rehabilitation, Corrections and Society, Advancing Corrections Journal, ed 5,
Distinguished Scholar Lecture, “Rehabilitation, Corrections and Society”: The 2017 ICPA
http://eprints.gla.ac.uk/159625/7/159625.pdf
Meurer K.,Woessner G (2018) Does electronic monitoring as a means of release preparation reduce subsequent recidivism? A randomized controlled trial in Germany, European Journal of Criminology,Sage Publications
https://journals.sagepub.com/doi/10.1177/1477370818809663
Strnadovd, I, Cumming TM,O’Neill S C(2017)Young People Transitioning from Juvenile Justice to the Community: Transition Planning to Interagency Collaboration, Current Issues in Criminal Justice, V29:1 pp19-39, HeinOnline
Wong, J S.,Bouchard J,Gushue K.Lee C,.(2018) Halfway Out: An Examination of the Effects of Halfway Houses on Criminal Recidivism, International Journal of Offender Therapy and Comparative Criminology, Sage Publications.
Events and Submissions/Topic
Module/Topic
Evaluation Ethics, Accountability and Policy decisions
Chapter
Josi D A, Sechrest D K (1999) A pragmatic approach to parole aftercare: Evaluation of a community reintegration program for high-risk youthful offenders, Justice Quarterly V16: 1 pp51-80, Taylor and Francis Online (2006)
https://doi.org/10.1080/07418829900094051
Marsh D McConnell A (2010) Towards a Framework for establishing Policy Success, Public Administration V88:2 ,pp 564-583, Online Wiley Publications
https://onlinelibrary.wiley.com/doi/epdf/10.1111/j.1467-9299.2009.01803.x
McConnell A,(2015) What is policy failure? A primer to help navigate the maze, Public Policy and Administration V 30:3-4,pp221-242, Sage Publications, London.
Events and Submissions/Topic
Assessment Interview submission Due:
Week 11 Monday (25th May 2020) 9am AEST
Module/Topic
Professionalism, Workplace Safety and Self Care
Chapter
Black Dog Institute (2019)Workplace Wellbeing https://www.blackdoginstitute.org.au/clinical-resources/wellness/workplace-wellbeing
Bone K D ( 2015) The Bioecological Model:applications in holistic workplace well being management International Journal of Workplace Health Management V8: 4, pp. 256-271
https://www.emerald.com/insight/content/doi/10.1108/IJWHM-04-2014-0010/full/html
Events and Submissions/Topic
Recorded Interview and Written Report Due:
Week 12 Monday (1 Jun.2020) 9:00 am AEST
Recorded Interview and Written Report Due: Week 12 Monday (1 June 2020) 9:00 am AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Although readings and visual/audio material is provided, for those students who prefer a text book there are two recommended(optional ) texts for this unit.
Trotter, C. (2015) Working with Involuntary Clients A Guide to Practice (3rd ed), London, United Kingdom, Routledge.
And/ or
Lewis S (2016) Therapeutic Correctional Relationships, Abingdon Oxon United Kingdom, Routledge
Both of these texts are available in hard copy or electronic form.
1 Written Assessment
The aim of case management is to provide a consistent quality service as offenders pass through the complex criminal justice system. Effective case management can reduce incarceration, decrease re-offending (recidivism), manage integration of offenders back into society with meaningful employment, reunite and support families and prevent substance abuse.This annotated bibliography assessment task will enable students to research into a range of case management practices which will help inform case management practices. Students are required to locate and evaluate 10 appropriate peer reviewed journal articles.This is a research based assessment ie you cannot use any articles which have provided to you in unit materials.
- Word count for this assessment is 1500 words
- Referencing is to be strictly APA.
- You MUST have a reference list.
- Reference list is to be commenced on a new page which is headed ‘References’.
- Only include authoritative references that have an author (i.e., dictionary websites are not acceptable).Avoid non-authoritative sources such as dictionaries and Wikipedia.
- Lecture notes are not to be used as part of the reference list.
- Each page is to be numbered,12pt font size, font is to be either Arial or New Times Roman,Line spacing is to be double, margins are to be 2.54 cm (‘normal’ setting in Microsoft Word)
- Additional information will be made available on the MOODLE site for this unit.
Week 6 Monday (20 Apr 2020) 9:00 am AEST
Week 8 Monday (4 May 2020)
Research Skills
Location of appropriate research materials
Critical thinking skills
Application of research to issue/practice
- Discuss the theoretical and practical applications of case management
- Identify and outline strategies to deal with ethical, safety, privacy and confidentiality issues in case management
- Communication
- Problem Solving
- Critical Thinking
- Cross Cultural Competence
2 Written Assessment
The client interviewing process is an important skill for all case managers. As many of the clients you will encounter will be not voluntary participants this raises the question of how client managers deal with those clients - is there a common ground where client and Case Manager can meet ?
Sometimes, no matter how hard you try, you are not the right person so it is important a case manager recognizes and accepts the ‘fit’ with a client may not exist and it may be time to hand the client over to another case manager. Additionally, it is important for case managers to recognize what is in the best interest of the client and refer the client to various specialised people, groups or organisation. Following an interview it is vital to provide and maintain a report of the events/ issues discussed/raised during the interview.
This assessment has been designed with stakeholders in mind and is aimed at equipping students with the necessary skills to be 'job ready'.
This assessment item consists of 3 parts. ******All three parts must be submitted for this assessment to be considered as submitted****.
Part A
Students will access a video of an interview or an interview simulation. After watching/engaging with the video/simulation, you are then tasked with writing a 200 words reflection on what you have learnt from this interaction and what might you change.
Part B
Students will participate with an another student in a simulated interview, acting as either a client or case manager. These roles will be allocated randomly and made available to students 2 weeks prior to the due submission date. The session is to be recording and links to be submitted to the participants' portfolio.
After completing the interview process, you will then complete a report (template to be provided).
Part C
Write a 500 word reflection on what you would have done differently in Part B and what you will take into practice ?
Week 12 Monday (1 June 2020) 9:00 am AEST
Exam Week Monday (15 June 2020)
Interview skills
Reflective practice
Ability to write a report for an organisation
Application of theories and practices discussed in this unit
- Plan case management strategies for different types of client
- Identify, access and integrate various resources and networks to support case management plans.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Cross Cultural Competence
3 Online Test
This assessment item will consist of two on line tests aimed at assessing students understanding of the weekly content.
This assessment item consists of two parts: Part A and Part B. Both tests are weighted 15% = 30% in total.
The online tests may comprise of true/false, multiple choice or short answer questions.
Material for the tests will be drawn from the weekly lectures, tutorials, readings and unit directed internet resources (including the ones presented in the lectures and tutorials).
Week 8 Monday (4 May 2020) 9:00 am AEST
Understanding of unit materials
Internet literacy skills
Critical thinking skills
Application of concepts/theory to practice
- Discuss the theoretical and practical applications of case management
- Plan case management strategies for different types of client
- Identify and outline strategies to deal with ethical, safety, privacy and confidentiality issues in case management
- Identify, access and integrate various resources and networks to support case management plans.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
