CQUniversity Unit Profile.

The aim of case management is to provide a consistent quality service as offender’s pass through the complex criminal justice system. Effective case management can reduce incarceration, re offending (recidivism), manage integration of offenders and those with mental illness back into society with meaningful employment, reunite and support families and prevent substance abuse. Case management can involve dealing with parole conditions and monitoring and engagement with court-ordered diversion programs.
This is a research based assessment ie you cannot use any articles which have provided to you .
Students are required to locate and evaluate 10 peer reviewed journal articles about the role case management plays in the criminal justice system.
An annotated bibliography is a list of citations to books, articles, and documents. Each citation is followed by a brief (usually about 150 words) descriptive and evaluative paragraph, the annotation. The purpose of the annotation is to inform the reader of the relevance, accuracy, and quality of the sources cited .All of the sources have to be connected or related to each other, usually around the topic or question you are answering or researching.
Word count for this assessment is 1500 words

• Referencing is to be strictly APA 7.

• Reference list is to be commenced on a new page which is headed ‘References’.

• Only include authoritative references that have an author (i.e., dictionary websites are not acceptable).Avoid non-authoritative sources such as dictionaries and Wikipedia.

• Lecture notes are not to be used as part of the reference list.

• Each page is to be numbered,12pt font size, font is to be either Arial or New Times Roman,

• Line spacing is to be double, margins are to be 2.54 cm (‘normal’ setting in Microsoft Word)

• Additional information including exemplars will be made available on the MOODLE site for this unit.

Late penalties will be applied for late submission of this assessment item

• Research Skills
• Location of appropriate research materials
• Critical thinking skills
• Application of research to issue/practice

The client interviewing process is an important skill for all case managers. As many of the clients you will encounter will be not voluntary participants this raises the question of how client managers deal with those clients - is there a common ground where client and Case Manager can meet ?

Sometimes, no matter how hard you try, you are not the right person so it is important a case manager recognizes and accepts the ‘fit’ with a client may not exist and it may be time to hand the client over to another case manager. Additionally, it is important for case managers to recognize what is in the best interest of the client and refer the client to various specialised people, groups or organisation. Following an interview it is vital to provide and maintain a report of the events/ issues discussed/raised during the interview.

This assessment has been designed with stakeholders in mind and is aimed at equipping students with the necessary skills to be 'job ready'.

Scenarios and  report templates have been provided by stakeholders to provide an authentic experience.

This assessment item consists of 3 parts. ******All three parts must be submitted for this assessment to be considered as submitted****.

Part A

Students will access a video of an interview or an interview simulation. After watching/engaging with the video/simulation, you are then tasked with writing a 200 words reflection on what you have learnt from this interaction and what might you change.

Reflections can include but not limited to

• Were you prepared for the unexpected?
• Did you consider any possible safety issues for your own or  your client ? 

Word count for this task in 200 words.

Part B

Students will participate with an another student in a simulated interview, acting as either a client or case manager. These roles will be allocated randomly and made available to students 4 weeks prior to the due submission date. The session is to be recorded and links to be submitted to the participants' portfolio.

Scenarios have been provided by various stakeholders  and will be allocated randomly.

After completing the interview process, you will then complete a report (template to be provided) .

Word count for this task is 1500 words

Part C

Once the interview and report have been completed take time to reflect on the actual interview process.

Reflect on but not limited to 

• What you could have done better
• Would you have done something differently?
• Is there something you would no longer do or ask your client.

Reflect also  on what you can take into your professional practice 

• Would you take time to know your individual client?
• Send your client to a specialist for specific issues/problems?
• Be aware of your limitations 

Word count for this task is 500 words

• Interview skills
• Reflective practice
• Ability to write a report for an organisation
• Application of theories and practices discussed in this unit

This assessment item will consist of three on line tests aimed at assessing students understanding of the weekly content.

This assessment item consists of three online quizzes all are weighted equally  30% in total.

The online tests may comprise of true/false, multiple choice or short answer questions.

Material for the tests will be drawn from the weekly lectures, tutorials, readings and unit directed internet resources (including the ones presented in the lectures and tutorials).

• Understanding of unit materials
• Internet literacy skills
• Critical thinking skills
• Application of concepts/theory to practice