CQUniversity Unit Profile
HRMT19012 Term 1 - 2021
Performance Management
All details in this unit profile for HRMT19012 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

An organisation’s performance management system plays a major role in its ability to attract and retain skilled and/or experienced employees, to motivate high quality performance, and to support organisational strategic objectives. In this unit you will gain a sound understanding of the concepts, models and theories underpinning the relationship between performance management systems, human resource management and organisational performance. You will explore the use of performance management techniques in real world organisational settings and develop performance management capabilities relevant to a range of organisational scenarios.

Details

Career Level: Undergraduate
Unit Level: Level 2
Credit Points: 6
Student Contribution Band: 10
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Prerequisite: HRMT11011

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2021

Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Written Assessment
Weighting: 50%
2. Practical and Written Assessment
Weighting: 50%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student Feedback survey

Feedback

The assessment was too broad and not really clear.

Recommendation

Continue to provide videos that provide a step by step guide to producing the assessment with detailed explanation of why this assessment is valuable for a Human Resource Management Graduate. Continue to link the assessment to real-world scenarios.

Feedback from Student Feedback survey

Feedback

I feel like I would have benefited more of a brief overview of a performance management process.

Recommendation

Provide a case study assessment that details a performance review process for an individual overtime.

Feedback from Student Feedback survey

Feedback

The only thing I would have liked would be shorter chapters of the set text. I don’t want to miss anything important but there’s no way anyone can read all of that material with other commitments.

Recommendation

Remove the text from the Unit and replace it with shorter readings.

Feedback from Student Feedback survey

Feedback

It was fantastic that we were able to meet with a representative in the industry.

Recommendation

Continue to provide guest presenters in Zoom sessions external to the university that can provide an industry perspective on assessment and unit learning outcomes.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Describe the major concepts, theories and techniques concerned with the way in which organisations manage their people
  2. Outline the key approaches to identifying and assessing employee and organisational performance
  3. Identify the important relationship between an organisation's performance management system and human resource management
  4. Explain the major reward practices and their implications in performance management
  5. Apply effective techniques to plan, develop, and use elements of a performance management system.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment - 50%
2 - Practical and Written Assessment - 50%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment - 50%
2 - Practical and Written Assessment - 50%
Textbooks and Resources

Textbooks

Prescribed

Managing Employee Performance and Reward: Systems, Practices and Prospects 3rd Edition (2020)

Authors: John Shields, Jim Rooney, Sydney Michelle Brown and Sarah Kaine
Cambridge University Press
Cambridge Cambridge , UK
ISBN: 9781108701044
Binding: Paperback

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)

For further information, see the Assessment Tasks.

Teaching Contacts
Sardana Khan Unit Coordinator
s.khan@cqu.edu.au
Schedule
Week 1 Begin Date: 08 Mar 2021

Module/Topic

Performance and reward basics

Chapter

Chapter 1

Events and Submissions/Topic

Week 2 Begin Date: 15 Mar 2021

Module/Topic

Managing for results

Chapter

Chapter 3

Events and Submissions/Topic

Week 3 Begin Date: 22 Mar 2021

Module/Topic

Performance appraisal and management

Chapter

Chapter 4

Events and Submissions/Topic

Week 4 Begin Date: 29 Mar 2021

Module/Topic

Reviewing, discussing and developing employee performance

Chapter

Chapter 5

Events and Submissions/Topic

Week 5 Begin Date: 05 Apr 2021

Module/Topic

Base pay

Chapter

Chapter 6

Events and Submissions/Topic

Vacation Week Begin Date: 12 Apr 2021

Module/Topic

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 19 Apr 2021

Module/Topic

Employee benefits

Chapter

Chapter 7

Events and Submissions/Topic

Academic Essay Due: Week 6 Friday (23 Apr 2021) 11:45 pm AEST
Week 7 Begin Date: 26 Apr 2021

Module/Topic

Strategic alignment and psychological engagement: A systems thinking framework for effective performance and reward management

Chapter

Chapter 2

Events and Submissions/Topic

Week 8 Begin Date: 03 May 2021

Module/Topic

Recognising and rewarding individual behaviour

Chapter

Chapter 8

Events and Submissions/Topic

Week 9 Begin Date: 10 May 2021

Module/Topic

Collective short-term incentive plans

Chapter

Chapter 9

Events and Submissions/Topic

Week 10 Begin Date: 17 May 2021

Module/Topic

Employee share ownership

Chapter

Chapter 10

Events and Submissions/Topic

Week 11 Begin Date: 24 May 2021

Module/Topic

System review, change and development

Chapter

Chapter 11

Events and Submissions/Topic

Week 12 Begin Date: 31 May 2021

Module/Topic

New horizons in performance and reward management

Chapter

Chapter 12

Events and Submissions/Topic

Review/Exam Week Begin Date: 07 Jun 2021

Module/Topic

Chapter

Events and Submissions/Topic

Business Report Due: Review/Exam Week Monday (7 Jun 2021) 11:45 pm AEST
Exam Week Begin Date: 14 Jun 2021

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Written Assessment

Assessment Title
Academic Essay

Task Description


Purpose:

This assessment task relates to course learning outcomes numbers 1 and 4. The purpose of this assessment item is to consolidate certain skills and assess your ability to write an essay that demonstrates your communication, problem solving, critical thinking and information literacy at a graduate level.

Description:

This is an individual assessment task in which students will examine critical issues in relation to performance management.

A 2018 report of the Aged Care Workforce Strategy Taskforce identified a wide range of challenges influencing the performance of Australian’s aged care industry. These challenges include key capability gaps, skills and competencies misalignment, career progression bottlenecks, gaps in leadership effectiveness (trust), ineffective and inefficient design of jobs, poor employee engagement and enablement, difficulty in attracting and retaining talent, career progression bottlenecks, casualisation and diversity in the workforce among others.

This assessment utilises facts from the following report by the Aged Care Workforce Strategy Taskforce of Australian Government Department of Health:

A Matter of Care Australia’s Aged Care Workforce Strategy, Aged Care Workforce Strategy Taskforce. (2018). Retrieved from Australia: https://www.health.gov.au/sites/default/files/a-matter-of-care-australia-s-aged-care-workforce-strategy.pdf


Based on the ‘Strategic Actions’ recommended in the above report (select at least 5 performance management relevant strategies out of the 14 strategic actions), your task is to complete an essay that answers the following questions:


1. Drawing on theories of motivation known to you, make an argument (for or against)
position-based base pay and casualisation of workforce for Australian Aged care sector employees?

2. What type of individual level performance management system would help improve the quality of care services in the Australian age care sector and how?

3. Decent work is a goal of the UN Sustainable Development Goals (Goal 8) (link to sustainable goal 8: https://www.un.org/sustainabledevelopment/economic-growth/). Why might an Australian aged care provider that comply with the UN Sustainable development goal 8 need to devote fewer resources to monitor performance of their workers?

Please consult the Rubric and all other Guides for this assessment available on Moodle before commencing this assessment.

Penalties for late submission are applied according to the policy.


Assessment Due Date

Week 6 Friday (23 Apr 2021) 11:45 pm AEST

Written assessment (Academic Essay) must be uploaded in Word format as a .doc or .docx file.


Return Date to Students

Weighting
50%

Assessment Criteria

Written Assessment - Marking Criteria for Essay (50%)

CONTENT: Does your submission demonstrate:

1. Evidence of your understanding and critical argument regarding reward practices and performance management outcomes (at least 5 relevant strategic actions from the prescribed report should be addressed). 15 marks

2. Evidence of your successful identification and critical evaluation of the strategic benefit of the UN Sustainable Development Goal, position-based base pay for employees and theories of motivation. 15 marks

3. Evidence of extensive, relevant and quality research with at least six (6) recent (from 2012-21) peer reviewed scholarly journal articles critically applied to support your argument. 5 marks

DOCUMENT: Does your expression and formatting demonstrate:

4. Your written communication skills including appropriate structure to essay (introduction, body, conclusion) and use of formal correct business tone, length (between 1950 and 2100 words),
word choice, expression, grammar, punctuation and correct spelling using Australian English. 10 marks

5. Strict conformity to the exact requirements of the CQU APA Referencing Guide (in-text References are to be used throughout, as appropriate, and a reference list must be provided). 5 marks

Total marks 50


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Describe the major concepts, theories and techniques concerned with the way in which organisations manage their people
  • Explain the major reward practices and their implications in performance management


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Information Technology Competence
  • Cross Cultural Competence
  • Ethical practice

2 Practical and Written Assessment

Assessment Title
Business Report

Task Description


Purpose

The purpose of this assessment item is to consolidate certain skills and assess your ability to write an analytical business report that demonstrates your communication, problem solving, critical thinking and information literacy at a graduate level. This assessment task relates to course learning outcomes numbers 2, 3 and 5.


Description:

The on-going industrial automation based on modern smart technology is driving the industries to embrace the so called ‘Industry 4.0’ and ‘Gig Economy’ (p. 420-432 of text). These emerging trends dramatically changed the work design, composition of the workforce, employee needs, expectations, and attitude with strategic implications for performance management system and outcomes.

This assessment involves proposing (via an analytical Business Report) arguments for and against using non-cash rewards to better manage the performance outcomes of the changing workforce backed up by recent academic and scholarly research.

1. You need to make specific comment on the 'employee value proposition' and whether non-cash recognition offer long term increases in the employee value proposition in the new/emerging production and economic contexts (Industry 4.0 and Gig Economy in particular).

2. Then you need to consider whether a non-cash performance management system allows peers to reward each other in the new/emerging production and economic contexts (Industry 4.0 and Gig Economy in particular)? Can this system be corrupted by 'friends rewarding friends' and not rewarding an individual's performance in the emerging work context? You must critically place your arguments.

3. You need to develop recommendations to assess the strategic value of a 'non-cash recognition performance system' on the ‘Industry 4.0’ compliant and digital platform based organisations and the individuals once it has been developed. At least one initiative to assess individual and organisational performance is required.

Please consult the Rubric and all other Guides for this assessment available on Moodle before commencing this assessment.

Penalties for late submission are applied according to the policy.


Assessment Due Date

Review/Exam Week Monday (7 Jun 2021) 11:45 pm AEST

Practical and written assessment (Business Report) must be uploaded in Word format as a .doc or .docx file.


Return Date to Students

As this is the final assessment item for this Unit, submissions, along with marks and comments, will not be returned until the Certification of Grades date.


Weighting
50%

Assessment Criteria

Practical and Written Assessment - Marking Criteria for Business Report (50%)

CONTENT: Does your submission demonstrate:

1. Evidence of your understanding and critical argument for or against non-cash recognition in the emerging economy and industrial context while explaining key approaches to assessing employee and organisational performance. 15 marks

2. Evidence of your successful argument and recommendations for a way to assess the strategic benefit of a non-cash recognition performance system on both employees, the organisation and the HR system in the emerging economy and industrial context. 15 marks

3. Evidence of extensive, relevant and quality research with at least ten (10) recent (from 2012-21) scholarly (peer reviewed) journal articles critically applied to support your argument. 5 marks


DOCUMENT: Does your expression and formatting demonstrate:

4. Your written communication skills including appropriate structure to the analytical short business report with three main sections and recommendations and use of formal correct business tone, length (between 1950 and 2100 words), word choice, expression, grammar, punctuation and correct spelling using Australian English. 10 marks

5. Strict conformity to the exact requirements of the CQU APA Referencing Guide (in-text References are to be used throughout, as appropriate, and a reference list must be provided). 5 marks

Total marks 50


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Outline the key approaches to identifying and assessing employee and organisational performance
  • Identify the important relationship between an organisation's performance management system and human resource management
  • Apply effective techniques to plan, develop, and use elements of a performance management system.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Information Technology Competence
  • Cross Cultural Competence
  • Ethical practice

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

What can you do to act with integrity?

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.