Overview
To survive in an increasingly competitive and dynamic environment, managers need to create innovative, change-ready organisations that are able to thrive and maximise their performance. This unit develops an understanding of organisational change, its antecedents, and its management and evaluation. Based on the concepts of strategic alignment, students examine organisational change from multiple frames or perspectives, at the organisational level. This unit critically examines organisational change and development aspects in its different forms and change management strategies for creating and sustaining innovative organisations. The unit seeks to develop diagnostic and prescriptive skills in relation to the management of organisational change while also encouraging the adoption of a critical perspective of the field. If you have successfully completed the unit HRMT20019 you should not enrol in this unit.
Details
Pre-requisites or Co-requisites
Pre requisite: HRMT20024 Managing Human Resources OR MGMT20129 People and Organisations.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2018
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student feedback
Online quizzes need reviewing to assess their relevance, adequacy of time frames and ability to encourage critical thinking.
To replace online quizzes with an alternate assessment that aligns with existing learning outcomes.
- critically analyse organisational change and development theories and associate organisational change as an element of organisational development;
- compare and contrast an organisation’s internal and external environmental forces which affect organisational change initiatives;
- critically consider alternative approaches to implementation of change within an organisation;
- assess and discuss the role of managerial leadership within an organisation wide change initiative, plan and implementation process; and
- evaluate process and success measures of change management in organisational contexts.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Online Quiz(zes) - 25% | |||||
| 2 - Written Assessment - 35% | |||||
| 3 - Written Assessment - 40% | |||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Knowledge | |||||
| 2 - Communication | |||||
| 3 - Cognitive, technical and creative skills | |||||
| 4 - Research | |||||
| 5 - Self-management | |||||
| 6 - Ethical and Professional Responsibility | |||||
| 7 - Leadership | |||||
| 8 - Aboriginal and Torres Strait Islander Cultures | |||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||
|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
| 1 - Online Quiz(zes) - 25% | ||||||||
| 2 - Written Assessment - 35% | ||||||||
| 3 - Written Assessment - 40% | ||||||||
Textbooks
Organisational Change: Development and Transformation
Edition: 6 (2016)
Authors: Waddell, Creed, Cummings & Worley
Cengage Learning Australia
South Melbourne South Melbourne , Victoria , Australia
ISBN: 9780170366687
Binding: eBook
Additional Textbook Information
There is an etext option available from the publisher at https://cengage.com.au/product/division/university/title/organisational-change-development-and-transfo/isbn/9780170366687
However, if preferred, paper copies are available at the CQUni Booskhop here
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
m.shah@cqu.edu.au
Module/Topic
Introduction to the unit:
Details of assessment tasks
Expectations of student engagement with unit resources
Details of Moodle site and resources available
Plagiarism and academic misconduct awareness
Class attendance/Zoom sessions
Topic One: Introducing change
Chapter
Chapter 1 - Waddell, Creed, Cummings & Worley
Please refer to Topic 1 module on the Moodle site for additional journal readings and resources.
Events and Submissions/Topic
Module/Topic
Chapter
Chapter 2 - Waddell, Creed, Cummings & Worley
Please refer to Topic 2 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Lecture and tutorial will have student engagement questions to engage students in learning. It will also enable interaction between students and the teacher.
Module/Topic
Topic Three: Leadership and the role of the change agent
Chapter
Chapter 3 - Waddell, Creed, Cummings & Worley
Please refer to Topic 3 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Module/Topic
Topic Four: Managing resistance and organisational culture
Chapter
Chapter 4 - Waddell, Creed, Cummings & Worley
Please refer to Topic 4 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Lecture and tutorial will have student engagement questions to engage students in learning. It will also enable interaction between students and the teacher.
Tutorial in week 4 will focus on written assessment 2. It will clarify expectations. Recorded video tutorial will be available for online students.
Module/Topic
Topic Five: The process of organisational change
Chapter
Chapter 5 - Waddell, Creed, Cummings & Worley
Please refer to Topic 5 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Online test 1
This online test opens on Moodle at 9:00am on Monday 6 August, 2018 and closes at 11:45pm Friday 10 August 2018 (AEST).
Tutorial in week 5 will focus on written assessment 2. It will clarify expectations.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Topic Six: Organisational development and change
Chapter
Chapter 6 - Waddell, Creed, Cummings & Worley
Please refer to Topic 6 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Assessment Item 2 - Literature review
Due date: Monday 20 August, 2018, 11.45pm (AEST)
Literature Review Due: Week 6 Monday (20 Aug 2018) 11:45 pm AEST
Module/Topic
Topic Seven: Organisational development interventions: People and process
Chapter
Chapter 7 - Waddell, Creed, Cummings & Worley
Please refer to Topic 7 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Module/Topic
Topic Eight: Organisational development interventions: Strategy and structure
Chapter
Chapter 8 - Waddell, Creed, Cummings & Worley
Please refer to Topic 8 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Lecture and tutorial will have student engagement questions to engage students in learning. It will also enable interaction between students and the teacher
Module/Topic
Topic Nine: Organisational transformation and change
Chapter
Chapter 9 - Waddell, Creed, Cummings & Worley
Please refer to Topic 9 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Tutorial in week 9 will focus on written assessment 3. It will clarify expectations. Recorded video tutorial will be available for online students.
Module/Topic
Topic Ten: Change in a chaotic and unpredictable environment
Chapter
Chapter 10 - Waddell, Creed, Cummings & Worley
Please refer to Topic 10 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Tutorial in week 10 will focus on written assessment 3. It will clarify expectations.
Module/Topic
Topic 11: Competitive and collaborative strategies
Chapter
Chapter 11 - Waddell, Creed, Cummings & Worley
Please refer to Topic 11 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Online test 2
This online test opens on Moodle at 9:00am on Monday 24 September, 2018 and closes at 11:45pm Friday 28 September, 2018 (AEST).
Tutorial in week 11 will focus on written assessment 3.
Module/Topic
Topic Twelve: Future directions: Change in a global setting
Chapter
Chapter 12 - Waddell, Creed, Cummings & Worley
Please refer to Topic 12 module on the Moodle site for additional journal readings and resources.Events and Submissions/Topic
Assessment Item 3 - Case study analysis
Due date: Monday 1 October, 2018, 11.45pm (AEST)
Individual Case Study Report Due: Week 12 Monday (1 Oct 2018) 11:45 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Online Quiz(zes)
Two online tests will be conducted in Weeks 5 and 11 accessible through the Assessment Block on the unit Moodle site.
Online tests will open Monday morning at 9.00am AEST and close Friday night at 11.45pm AEST.
You may attempt the test once only. You must complete the test within the time specified.
Each test will be compiled from random questions from a bank of questions. Therefore, individual tests will vary from student to student. All questions will be of the same difficulty.
There will be no extension for tests. There is no alternative assessment to the online tests.
The content of the tests will be as follows:
Week 5: Online test 1 (Chapters 1-4, 20 questions, 20 minutes to answer, 10 marks)
Due date for online test 1: Friday 10 August 2018, 11.45pm (AEST)
Week 11: Online test 2 (Chapters 5-10, 30 questions, 30 minutes to answer, 15 marks)
Due date for online test 2:: Friday 28 September, 11.45pm (AEST)
2
various times
marked on completion of the test period
No Assessment Criteria
- critically analyse organisational change and development theories and associate organisational change as an element of organisational development;
- critically consider alternative approaches to implementation of change within an organisation;
- assess and discuss the role of managerial leadership within an organisation wide change initiative, plan and implementation process; and
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Self-management
2 Written Assessment
The assignment must be submitted via the unit Moodle site by 11:45pm AEST, week 6, Monday 20 August, 2018. It can be submitted as either a word or pdf document.
Objective
The literature review provides the opportunity to enhance your research, critical analysis and written communication skills, particularly in identifying the issues and concepts of importance to managing change in organisations.
Task
The assessment requires you to undertake review of literature about organisational change. Organisations experience change due to many internal and external pressures. You are required to undertake review of literature using five guided questions below. It is important that you do not copy and paste text from various sources. You need to read various sources and write the assessment using your own words.
- What internal and external factors play an important role in driving organisational change?
- What role does senior management and line managers play in facilitating and implementing change?
- What are some of the common causes of resistance to change?
- What steps should organisations implement to ensure effective change process?
- What strategies could organisations implement to ensure a change capable culture?
A minimum of 15 academic papers should be part of your literature review. Media articles, news from magazines are not part of academic papers. Refer to Moodle site for more information on the structure of assessment.
Week 6 Monday (20 Aug 2018) 11:45 pm AEST
All assignments must be submitted through the Moodle unit website. No email submission is accepted under any circyumstances, please contact IT Help Desk if you have difficulty accessing the Moodle site.
2 weeks after the submission
A marking rubric which expands upon the following criteria will be available on Moodle.
Critical analysis of research that compares and contrasts relevant and appropriate literature (10 marks)
Knowledge of theories, concepts and approaches relevant to the topic (9 marks)
Understanding of the impact of internal and external environmental forces (9 marks)
Use of a minimum of 15 references (3 marks)
Appropriate use of the APA referencing system in-text and in the reference list (2 marks)
Appropriate essay structure and conventions of academic writing (2 marks)
These are the minimum requirements. Students should note that satisfactorily meeting the minimum requirements will typically result in the minimum pass grade being awarded.
As Masters students you are required to engage in research as per the Australian Qualifications Framework (AQF) guidelines. Two specific requirements need to be considered. 1. Students need to demonstrate “a body of knowledge that includes the understanding of recent developments in a discipline and/or area of professional practice, and 2. Students must demonstrate "knowledge of research principles and methods applicable to a field of work and/or learning”.
Your attention is drawn to the University’s stated position on plagiarism. THE WORK OF OTHERS, WHICH IS INCLUDED IN THE ASSIGNMENT MUST BE ATTRIBUTED TO ITS SOURCE (a full list of references must be submitted as part of the assessment).
- compare and contrast an organisation’s internal and external environmental forces which affect organisational change initiatives;
- critically consider alternative approaches to implementation of change within an organisation;
- assess and discuss the role of managerial leadership within an organisation wide change initiative, plan and implementation process; and
- evaluate process and success measures of change management in organisational contexts.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
- Leadership
3 Written Assessment
The assignment must be submitted via the unit Moodle site by 11:45pm AEST, week 12, Monday 1 October, 2018. It can be submitted as either a word or pdf document.
Objective
The primary purpose of this assessment is to assist you to develop skills in the use of change processes and management theories and models in the analysis of a business situation that has organisation and structural change and development concerns. The assignment requires you to analyse the current situation, and suggest practical and probable solutions. The secondary purpose of this assignment is to give you the opportunity to apply your research, analysis, critical thinking and written communication skills, particularly the ability to write an organisational analysis report.
Task
The assessment requires you to examine an organisational case study. The chosen organisation is Australia Post. The case study is selected due to various changes and reforms implemented in the company. Students are required to undertake the following before undertaking this assessment:
1. read and analyse the most recent annual report of the company. The annual report outlines the organisations performance in various areas, challenges, organisational strategy, and governance arrangements
2. read and review internal news releases of the company related to its performance, leadership and changes (see assessment guideline on Moodle site which has examples of 3 selected news). Other Australia Post news can be accessed on news releases. Students are welcome to review other documents available on company website to understand their performance and contributing factors
3. read about and analyse Australia Post and other organisations on changes and reforms from external media sources (e.g. Newspaper/magazine), and academic journals.
Once you have read and analysed the above, then you are required to prepare a report which analyses the following questions/topics.
a) Outline key changes and reforms implemented by Australian Post
b) Discuss driving factors that contributed to the reforms
c) Identify people development strategies implemented by Australian Post to overcome any resistance to change
d) How Australia Post has aligned its future strategies to manage change and innovation to lead in global business environment?
e) What lessons have you learnt after analysing the Australia Post case study?
Students are welcome to outline their views, ideas or perception, however it needs to be supported by academic literature. A minimum of 15 academic papers should be part of your literature review. Reference to the corporate or strategic plan and other corporate documents is in addition to the 15 academic papers.
Refer to Moodle site for details on the structure of the report.
Week 12 Monday (1 Oct 2018) 11:45 pm AEST
All assignments must be submitted through Moodle site. No email submission is accepted under any circumstances, please contact IT Help Desk if you have difficulty accessing Moodle site.
Please note that this is the final assessment item for this unit and as such marks will not be released until after the certification of grades. Students will be notified of release date on the unit Moodle site.
A marking rubric which expands upon the following criteria will be available on Moodle.
Application of theory and literature into the discussion, analysis, solutions and recommendation for the presenting issues in the organisation (8 marks).
Analysis of the problems/organisational issues; including a critical analysis and clear argument supported by evidence (8 marks).
Identification of alternative solution/s in the body of the report (6 marks).
Justification of the chosen recommendation/s to the problem/organisational issues (6 marks).
Actions undertaken in order to implement the solution to the problem/organisational issues (6 marks).
A structure with a clear introduction, well organised material, and a strong conclusion and standard use of written communication (3 marks).
Correct APA referencing of a minimum of 15 academic sources in-text and in the reference list (3 marks).
These are the minimum requirements. Students should note that satisfactorily meeting the minimum requirements will typically result in the minimum pass grade being awarded.
As Masters students you are required to engage in research as per the Australian Qualifications Framework (AQF) guidelines. Two specific requirements need to be considered. 1. Students need to demonstrate “a body of knowledge that includes the understanding of recent developments in a discipline and/or area of professional practice, and 2. Students must demonstrate "knowledge of research principles and methods applicable to a field of work and/or learning”.
Your attention is drawn to the University’s stated position on plagiarism. THE WORK OF OTHERS, WHICH IS INCLUDED IN THE ASSIGNMENT MUST BE ATTRIBUTED TO ITS SOURCE (a full list of references must be submitted as part of the assessment).
- compare and contrast an organisation’s internal and external environmental forces which affect organisational change initiatives;
- critically consider alternative approaches to implementation of change within an organisation;
- assess and discuss the role of managerial leadership within an organisation wide change initiative, plan and implementation process; and
- evaluate process and success measures of change management in organisational contexts.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
- Leadership
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
