Overview
The aim of this unit is to enable you to gain a knowledge and understanding of management functions by examining the roles and responsibilities of a manager. You will acquire a good knowledge of management concepts. Particular emphasis is placed on the management process, its dynamic nature and its key elements of planning, organising, directing, coordinating and controlling.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2017
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Email, Moodle, Survey, phone communication with students in Term One 2017.
A review of Assessment Two to ensure students achieve success in the Unit with a reduction in stress.
More direction given in guide documents for each individual assessment which includes a marking key and a more detailed rubric detailing level of attainment for all assessment criteria.
Feedback from Student survey
Ensure that teaching team assembled are experienced teachers and that content and assessment requirements are addressed clearly without confusion for students.
Increase teaching staff meetings to four per term from two per term.
- demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved
- explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented
- discuss how external environmental factors can impact on managerial and organisational processes and priorities
- identify and explain contemporary management challenges.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | |||
---|---|---|---|---|
1 | 2 | 3 | 4 | |
1 - Written Assessment - 50% | ||||
2 - Written Assessment - 50% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | |||
---|---|---|---|---|
1 | 2 | 3 | 4 | |
1 - Communication | ||||
2 - Problem Solving | ||||
3 - Critical Thinking | ||||
4 - Information Literacy | ||||
5 - Team Work | ||||
6 - Information Technology Competence | ||||
7 - Cross Cultural Competence | ||||
8 - Ethical practice | ||||
9 - Social Innovation | ||||
10 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
1 - Written Assessment - 50% | ||||||||||
2 - Written Assessment - 50% |
Textbooks
Becoming a Master Manager: A Competing Values Approach
6th Edition (2015)
Authors: Robert E. Quinn, Sue R. Faerman, Michael P. Thompson, Michael R. McGrath & David Bright
Wiley
Hoboken Hoboken , New Jersey , USA
ISBN: 9781119034377
Binding: Hardcover
Additional Textbook Information
The E-Book is preferred. It is available for purchase at http://au.wiley.com/WileyCDA/WileyTitle/productCd-EHEP003178.html
However, paper copies are still available if you prefer at the CQUni Bookshop here: http://bookshop.cqu.edu.au
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
t.whan@cqu.edu.au
Module/Topic
The competing values approach to management
Chapter
Events and Submissions/Topic
Module/Topic
Creating and sustaining commitment and cohesion; Understanding self and others
Module 1: Competency 1
Chapter
Pages 33 - 46
Events and Submissions/Topic
Module/Topic
Communicating honestly and effectively
Module 1: Competency 2
Chapter
Pages 46 - 57
Events and Submissions/Topic
Module/Topic
Mentoring and developing others; Managing groups and leading teams; Managing and encouraging constructive conflict
Module 1: Competency 3, 4 & 5
Chapter
Pages 58 - 107
Events and Submissions/Topic
Module/Topic
Establishing and maintaining stability and continuity; Organizing information flows; Working and managing across function
Module 2: Competency 1 & 2
Chapter
Pages 108 - 143
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Planning and coordinating projects; Measuring and monitoring performance and quality; Encouraging and enabling compliance
Module 2: Competency 3, 4 & 5
Chapter
Pages 144 - 169
Events and Submissions/Topic
Module/Topic
Improving productivity and increasing profitability; Developing and communicating a vsion; Setting goals and objectives
Module 3: Competency 1 & 2
Chapter
Pages 170 - 194
Events and Submissions/Topic
Module/Topic
Motivating self and others; Designing and organizing; Managing execution and driving for results
Module 3: Competency 3, 4 & 5
Chapter
Pages 194 - 241
Events and Submissions/Topic
Module/Topic
Promoting change and encouraging adaptability; Using power and influence ethically and effectively
Module 4: Competency 1
Chapter
Pages 242 - 256
Events and Submissions/Topic
Module/Topic
Championing and selling new ideas; Fueling and fostering innovation
Module 4: Competency 2 & 3
Chapter
Pages 256 - 283
Events and Submissions/Topic
Module/Topic
Negotiating agreement and commitment; Implementing and sustaining change
Module 4: Competency 4 & 5
Chapter
Pages 283 - 311
Events and Submissions/Topic
Module/Topic
Integration and the road to mastery
Chapter
Pages 312 - 329
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Written Assessment
Each week you will have a task to develop a management competency and/or research skill ending in week five. You are to record the output in your Learning and Research Book. You will submit this Learning and Research Book in week five. A summary of the weekly tasks is provided below (further detail on the weekly tasks is found in the "WHAT YOU NEED TO DO FOR ASSESSMENT ONE" document on moodle;
Week 1 - Thinking critically
Week 2 - Demonstrate your skill in preparing a 'References' list in the APA referencing style
Week 3 - Reflective listening to improve your communication
Week 4 - Follow up on the meeting by writing an effective email
Week 5 - Demonstrate your skill in deconstructing a basic concept, principle or theory of management
Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT ONE" available in moodle which provides further detail and links to the content for this assessment.
Purpose
The purpose of this assessment item is to assess your research skills and your understanding of the Unit Learning Outcomes as they relate to the first five weeks of content for this unit in preparation for Assessment Task 2.
Resources
You will need to have the following documents in order to complete the assessment tasks below.
1. American Psychological Association (APA) abridged guide updated Term 2 2016;
2. The textbook - you will not be able to complete assessment without access to this resource
Further Details - The Learning and Research Book must have a Title Page, Table of Contents and 'References' List. This is an individual assessment task with a maximum word count of 1500 words excluding the Title Page, Table of Contents and the 'References' List for week two of the assessment tasks. The Learning and Research Book contains activities that will help you develop your skills as a manager and researcher and help you prepare for the next piece of assessment in this unit.
Week 5 Friday (11 Aug 2017) 5:00 pm AEST
This due date and time has been chosen to closely align with business expectations in the modern Australian workplace. Most management tasks are required on a Friday at 5pm rather than on a Monday at 9am.
Week 6 Friday (25 Aug 2017)
The return date will apply to all submissions lodged on or before the due date and time
Your assessment will be assigned a mark (out of the possible marks in the brackets below) based on how well your overall assessment addresses the assessment criteria
CONTENT:
Demonstrate that you have insight and understanding of the basic concepts, principles and theories of management presented in week one to five of the unit (20 marks).
Demonstrate critical thinking and judgement when asked to provide responses to the assessment tasks considering the external environmental factors that impact on managers (15 marks).
PRESENTATION:
Observe strict conformity to the referencing protocol as set out in the CQU American Psychological Association (APA) abridged guide updated Term 2 2016 when preparing the 'References' list (10 marks).
Demonstrate a professional approach to the presentation of the Learning and Research Book – including overall design and logical structure, format and layout, including grammar, expression, punctuation and correct spelling using Australian English (5 marks).
50 marks = 50% weighting of assessment for this unit.
- demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved
- explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented
- discuss how external environmental factors can impact on managerial and organisational processes and priorities
- identify and explain contemporary management challenges.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
2 Written Assessment
You will receive a case study for 'Rock Paper Scissors Hairdressing Salon' found in moodle in the document "WHAT YOU NEED TO DO FOR ASSESSMENT TWO". You will focus on the principles, models and theories of management and how the Salon is planned, organised, lead and controlled. You will also discuss the external environmental factors affecting the Salon and the contemporary management challenge that this presents. Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT TWO" available in moodle which provides further detail and links to the content for this assessment.
Purpose
The purpose of this assessment item is to evidence your research skills and your understanding of the Unit Learning Outcomes as they relate to the discipline of management.
Resources
You will need to have the following documents in order to complete the assessment tasks below.
1. American Psychological Association (APA) abridged guide updated Term 2 2016;
2. The textbook - you will not be able to complete assessment without access to this resource
Further Details
This is an individual assessment task with a maximum word count of 2500 words. Before starting this assessment please thoroughly read the "WHAT YOU NEED TO DO FOR ASSESSMENT TWO" and the assessment criteria set out below. The Management Report is written in the third person passive academic style. The Management Report provides evidence of your management competencies and research skills learnt during your study of this unit. The Management Report has a focus on demonstrating your research skills developed in this unit; your ability to judge quality research materials (predominately peer reviewed academic journals); and provide a summary of this material to support your findings.
Week 12 Friday (6 Oct 2017) 5:00 pm AEST
This due date and time has been chosen to closely align with business expectations in the modern Australian workplace. Most management tasks are required on a Friday at 5pm rather than on a Monday at 9am.
Comments and marks will be released following certification of grades.
Your assessment will be assigned a mark (out of the possible marks in the brackets below) based on how well your overall assessment addresses the assessment criteria.
CONTENT:
Demonstrate the academic research skills necessary to at least pass this criterion by providing at least EIGHT (8) academic scholarly references. Further references, well summarised, will score above 8/15. Scholarly references must include the prescribed textbook. Scholarly references must be relevant to the discipline area of management, be from the last five years and be predominately peer reviewed journals (15 marks).
Provide critical analysis and demonstrate critical thinking when responding to the assessment task and the inherent contemporary management challenges (15 marks).
Demonstrate an understanding of the environmental factors and their impact on managerial and organisational processes and priorities (10 marks).
PRESENTATION:
Demonstrate a professional approach to the presentation of the Management Report – including structure and presentation, grammar, expression, punctuation and correct spelling using Australian English (5 marks).
Observe a strict conformity to the referencing protocol as set out in the CQU American Psychological Association (APA) abridged guide updated Term 2 2016 (5 marks).
50 marks = 50% weighting of assessment for this unit.
- demonstrate an understanding of basic concepts, principles and theories of management and how they have evolved
- explain the four basic management functions of planning, organising, leading and controlling and how they should be implemented
- discuss how external environmental factors can impact on managerial and organisational processes and priorities
- identify and explain contemporary management challenges.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
- Cross Cultural Competence
- Ethical practice
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.