CQUniversity Unit Profile
MGMT20129 Managing People, Organisations and Context
Managing People, Organisations and Context
All details in this unit profile for MGMT20129 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

Managers work with and through others in a variety of organisational structures, each with a set of internal contextual factors. In this unit you will critically examine the role of individuals, groups and managers in the performance outcomes of organisations in a dynamic environment. You will examine the context of organisations as structural frames and the different cultures, political networks and human resource processes that emerge and how these affect the management of people. The unit addresses specific aspects of the emotional intelligence model that will allow you to identify the key competencies required of managers to effectively work with and through others. Using reflective practice as the basis for personal development, you will be required to examine, develop and acquire the conceptual knowledge, behavioural skills and attitudinal components specific to the managing others competencies including: social awareness, teamwork, conflict, empathy and change catalyst.

Details

Career Level: Postgraduate
Unit Level: Level 8
Credit Points: 6
Student Contribution Band: 10
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

There are no requisites for this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2021

Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Residential Schools

This unit has a Optional Residential School for distance mode students and the details are:
Click here to see your Residential School Timetable.

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Written Assessment
Weighting: 40%
2. Reflective Practice Assignment
Weighting: 30%
3. Presentation
Weighting: 30%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Students feedback

Feedback

Accessing key literature

Recommendation

Links have been provided to students in both the profile and Moodle site to publishers and websites from which students can purchase key readings on both digital and hardback format.

Feedback from Students feedback

Feedback

Assessment tasks

Recommendation

Feedback was provided that the second group presentation may be unnecessary. Consideration will be given to dropping this requirement.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Critically evaluate organisational contexts as evidenced by structure, culture, systems and political processes and how these affect the management of people
  2. Critically analyse, reflect on and develop the key competencies, such as social awareness, conflict, teamwork and empathy and change, required to successfully manage others in an emotionally intelligent manner
  3. Research and apply established theories, both as independent learners and as members of work groups, related to individual behaviour and organisational systems to effectively identify and diagnose performance management problems
  4. Analyse critically and reflect on the factors that lead individuals to resist or accept change and to successfully apply established theories to address these challenges
  5. Interpret and successfully transmit knowledge, skills and ideas related to organisational context and managing people to a range of internal and external stakeholders.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment - 40%
2 - Presentation - 30%
3 - Reflective Practice Assignment - 30%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
8 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Written Assessment - 40%
2 - Presentation - 30%
3 - Reflective Practice Assignment - 30%
Textbooks and Resources

Textbooks

There are no required textbooks.

Additional Textbook Information

Goleman, D. et al. (2017) Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers (2017) Keystep Media Florence, MA

This is a series of short “primers” which can be purchased directly from Keystep Media for the specific competencies examined in this unit.

Bolman, L.G and Deal, T.E (2013) Reframing Organizations: Artistry, Choice, and Leadership, Jossey-Bass, (available as an e-book via CQU Library)

Carlopio, J and Andrawartha, G (2012) Developing Management Skills, 4th edn, Pearson, Frenchs Forest.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)

For further information, see the Assessment Tasks.

Teaching Contacts
Michael Segon Unit Coordinator
m.segon@cqu.edu.au
Schedule
Week 1: The Competent Manager and Self Awareness Begin Date: 08 Mar 2021

Module/Topic

The Competent Manager

Understanding the Input based Competency Models, Emotional Intelligence and Superior Performance.

Self Analysis and Reflection

  • The three types of reflection.
  • How reflection increases self awareness.
  • Self- awareness and learning, the key to increasing competence.

Chapter

  1. Carlopio & Andrawartha (2012) Chapters 1, 2
  2. Quinn et al. (2015) Introduction. Module 1 pp. 35-46.
  3. Goleman (2013) Chapter 1
  4. Goleman, Boyatzis & McKee (2013) Appendix B
  5. Boyatzis (1982) Ch 1, 2 & 6
  6. Goleman et al. (2017) Emotional Self Awareness : Book 1: A primer

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

This module examines the input based competency approach to management and leadership. 

It considers the competency of self-awareness, the link to reflection and how these will be used in assessment tasks for this foundation MBA unit.

Week 2: Managing Others: Teamwork Competency Begin Date: 15 Mar 2021

Module/Topic

Competency: Teamwork and Managing Group Processes.

  • Team formation and dynamics
  • Team and Group Roles
  • Functional and dysfunctional teams
  • Characteristics of managers with the teamwork/managing group processes competency

Chapter

Teamwork:

  1. Goleman et al. (2017) Teamwork: Book 11: A primer
  2. Quinn et al. (2015) Module 1: pp.70-87.
  3. Bolman & Deal (2013) Chapter 5 & 7
  4. Carlopio & Andrawartha (2012) Chapter 9.
  5. deJanasz et al. (2015) Chapter 15
  6. Valcour (2017) In HBR Guide to Emotional Intelligence
  7. Boyatzis (1982) Ch 6

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

In this module we examine how teams are formed, how they function and the critical role played by managers and leaders who have developed the conceptual and behavioural characteristics of teamwork and managing group processes.

Week 3: Managing Others: Empathy Competency Begin Date: 22 Mar 2021

Module/Topic

Competency: Empathy

  • Defining Empathy
  • Differentiating empathy and sympathy
  • The three types of empathy and how it can be used to build trust.
  • Behavioural Characteristics of Managers with empathy/positive regard for others.

Chapter

Empathy Readings

  1. Goleman et al. (2017) Empathy: Book 6: A primer
  2. deJanasz et al. (2015) Chapter 2
  3. Carlopio & Andrawartha (2012) pp.94-96
  4. Boyatzis (1982) Ch 6 & 8
  5. Goleman (2017) In HBR Guide to Emotional Intelligence
  6. Goleman, Boyatzis & McKee (2013) Ch 9.

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

In this module we examine the conceptual and behavioural characteristics of managers who developed empathy and also consider the competence of positive regard and a concern for others as discussed by Boyatzis. Importantly we establish that empathy is the basic for building trusting relationships which is a critical factor in both managing others and leading people.

Week 4: Managing Others: Conflict Management Competency Begin Date: 29 Mar 2021

Module/Topic

Competency: Conflict Management

  • Antecedents of Conflict
  • Conflict as a Process
  • Conflict Handling Behaviours
  • Managing and/or resolving conflict
  • Behavioural characteristics of Managers with Conflict Competency

Chapter

Conflict Readings:

  1. Goleman et al. (2017) Conflict Management: Book 11: A primer
  2. Bolman & Deal (2015) Chapters 9 & 19
  3. Carlopio & Andrawartha (2012) Chapters 7, 8, 9
  4. Quinn et al. (2015) Module 1: 88-102.

Refer to the Moodle site for detailed course notes and further recommended reading

Events and Submissions/Topic

In this module we examine conflict and its positive and negative aspects in organisations.

We distinguish between resolving and managing conflict, as solutions cannot always be found in all situations. We then identify the conceptual and behavioural characteristics of managers and leaders who have developed the managing conflict competency.

Week 5: Managing Others: Change Catalyst Competency Begin Date: 05 Apr 2021

Module/Topic

Understanding Change & Being a Change Catalyst
  • Approaches to Change: radical vs gradual and impact on others
  • Levels of organisational change
  • Understanding the Psychology of Loss
  • Resistance to Change and the stages of Transition
  • Behavioural Characteristics of Managers who are effective Change Catalysts

Chapter

.Change Readings:

  1. Carlopio & Andrawartha (2012) Chapters 10
  2. Quinn et al. (2015) Module 4: pp 294-30.
  3. Goleman et al. (2017) Adaptability: Book 3: A primer

Refer to the Moodle site for detailed course notes and further recommended reading.

Events and Submissions/Topic

In this module we examine and seek to understand the scale of change, the strategies for managing the change process and assisting others to accept and work with change.

We consider that resistance is a natural phenomenon and managers can either minimise or contribute to employee resistance through their engagement or lack thereof.

We then identify the conceptual and behavioural characteristics of managers and leaders who effectively enable change.

Vacation Week Begin Date: 12 Apr 2021

Module/Topic

Chapter


Events and Submissions/Topic

Week 6 Social Competence: The Four Frames 1 Begin Date: 19 Apr 2021

Module/Topic

Understanding Organisational Context

  1. The Structural Frame
  2. The Symbolic Frame

Chapter

  1. Bolman & Deal (2017) Chapters 1, 4, 7, 10, 11, 12, 13.
  2. Mintzberg (1981)

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

In this module we examine the first of four frames being the Structural and Symbolic or Cultural frames. We examine the importance of organisations having the right structure to enable effectiveness and what happens when the wrong structure is used and managers fail to understand their role and position within the structure. We also examine the culture of  organisations and how it needs to align to its structure.

Please note that groups for Assessment 3 will be formed via the forums either through self selection or nominated by the unit coordinator.

Each group needs to select an organisation for analysis using Bolman and Deal's structural frame plus one other frame and a performance context.  Refer to the Moodle site for further details


Competency Review Due: Week 6 Monday (19 Apr 2021) 11:45 pm AEST
Week 7: Social Competence: The Four Frames 2 Begin Date: 26 Apr 2021

Module/Topic

The Human Resource Frame

The Political Frame

Chapter

  1. Bolman & Deal (2017) Chapters 1, 4, 7, 10, 11, 12, 13.
  2. Mintzberg (1981)

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

In this module we address the second of four frames as being the Human Resource and the Political frames.

Links are also made to the next topic of motivation and also how political activity undermined organisational effectiveness.

Week 8:Understanding Others Motivation Begin Date: 03 May 2021

Module/Topic

  • Understanding Others: Motivation
  • reinforcement, content and process theories of motivation.
  • Using motivation theories as a way of understanding performance of others.

Chapter

Motivation Readings:

  1. Bolman & Deal (2013) Chapters 9-11
  2. Carlopio & Andrawartha (2012) Chapter 6
  3. deJanasz et al. (2015) Chapter 8
  4. Quinn et al. (2015). Module 1 pp. 35-46. Module 3 pp.194-210.

Refer to the Moodle site for full reference details and further reading.

Events and Submissions/Topic

In this module we examine why do some people perform and others not? What motivates people in the not-for -profit sector?

What motivates volunteers?

Clarifying Assignment 2: Competency Review expectations.

Week 9: Performance Management Begin Date: 10 May 2021

Module/Topic

  • Performance Management
  • Organisational processes for insuring natural justice- review of HR frame.
  • Reviewing competencies and key skills for performance management
  • Conducting performance management interviews.
  • Basic Industrial legislation and implications for managing others.

Chapter

  1. Bolman & Deal (2015) Chapter 8
  2. Carlopio & Andrawartha (2012) Chapters 12
  3. deJanasz et al. (2015) Chapter 5-7

Refer to the Moodle site for detailed course notes and further recommended reading.

Events and Submissions/Topic

In this module we examine the process that managers must address being the discussion of poor performance of employees.  Links are made to the HR Frame, Motivation and ethical practice.


Reflective Practice and Learning Plan Due: Week 10 Monday (17 May 2021) 11:45 pm AEST
Group Analysis and Presentation Due: Week 12 Monday (31 May 2021) 11:45 pm AEST
Week 10: Industrial Issues and Ethical Management Begin Date: 17 May 2021

Module/Topic

Industrial Issues and Ethical Management

Principles of Industrial Relations and the Australian Industrial System

Key legislation: Anti-discrimination and Bullying and managers

Ethical treatment of employees

Chapter

Refer to the Moodle site for references and readings.

Events and Submissions/Topic

In this module we examine the industrial system and the ethical principles that underpin legislation such as anti-discrimination, anti-bullying etc. This topic highlights the importance of managers understanding the importance of acting legally and ethically when dealing with employees and stakeholders.


Reflective Practice and Learning Plan Due: Week 10 Monday (17 May 2021) 11:45 pm AEST
Group Analysis and Presentation Due: Week 12 Monday (31 May 2021) 11:45 pm AEST
Week 11: Managing Up Begin Date: 24 May 2021

Module/Topic

Identifying the 6 managerial styles and behaviours and the impact on others.

Types of ineffective and dangerous managers:

  • corporate psychopaths
  • narcissist 
  • incompetents

Developing "managing up strategies"

Chapter

Cooper, C. L., Makin, P. and Cox, C. (1993), ‘Managing the Boss’, Leadership & Organization Development Journal, Vol. 14, No. 5, 1993, pp. 28-32.

De Janasz, S. C. and Forret, M. L., (2008), ‘Learning The Art of Networking: A Critical Skill for Enhancing Social Capital and Career Success, Journal of Management Education, Vol. 32, No. 5, pp. 629-650.

Friar, J. H. and Eddleston, K. A. (2007), ‘Making Connections For Success: A Networking Exercise’, Journal Of Management Education, Vol. 31, No. 1, pp.104-127.

Gabarro, J. J. and John P. Kotter, J. P. (2005), ‘Managing Your Boss’, Harvard Business Review, Vol. 83, No. 1, pp. 92 - 99.

Herman, B. K. (2008), ‘Managing Up: Dynamic Following in an Organizational Setting’, The Physician Executive, pp. 46 -49.

Matejka, J. K. (2007), ‘Managing the Difficult Boss’, Journal of Managerial Psychology, Vol. 3, No. 1, pp. 3 – 7.

Owen, J. (2007) ‘Manage your boss’, Industrial and Commercial Training, Vol. 39, Iss. 2, pp.79 - 84,

Turk, W. (2007), ‘The Art of Managing Up’, Defense AT&L, pp. 21 -23.

Events and Submissions/Topic

In this module we address the difficult topics of managing our managers  and understanding the different managerial styles, as described by Cooper, Making and Cox (1982), that are adopted when people are placed in management positions. We also consider ineffective managers and the damage that they can cause.

This important topic seems to not have been the focus of recent research, yet is perhaps of critical importance to your career and development.


Group Analysis and Presentation Due: Week 12 Monday (31 May 2021) 11:45 pm AEST
Week 12: Presentations and Summary Begin Date: 31 May 2021

Module/Topic

Group presentations of organisational analysis and performance issues.

Summary of the unit and key learnings.

Link to MGMT20131 Leadership and Integrity that uses the same  input based  approach to examine the competencies that results in superior performing leaders.

Chapter

Events and Submissions/Topic

Group presentations.

Each group will be afforded 10-15 per presentation with 5 minutes for Q&A. All members of the group are expected to participate and contribute equally to the presentation.


Group Analysis and Presentation Due: Week 12 Monday (31 May 2021) 11:45 pm AEST
Assessment Tasks

1 Written Assessment

Assessment Title
Competency Review

Task Description

This written assignment is an exploration of one (1) competency that students can self-select from the "Managing Others" competencies examined in this unit. Students should select the competency that they wish to develop based on self-analysis and reflection, which they believe will enhance their ability to manage others.

  1. Empathy
  2. Teamwork/Managing Group Processes
  3. Managing Conflict
  4. Change Catalyst

It is important to note that the exploration is not just a review of the topic. Rather students need to identify the conceptual, behavioural and attitudinal aspects that typify managers who have developed these competencies.

The key authors associated with the input-based competency movement such as Goleman, McKee, Hielregal, Salovey and Mayer, Boyatzis etc. describe the behaviours that managers who have developed this competency exhibit and MUST BE used.

Students need to summarise the conceptual knowledge associated with the competency and identify the specific behaviours that managers with this competency exhibit. Furthermore students need to identify some evidence that their chosen competency leads to superior performance. Students who do not address these behavioural characteristics using these authors are unlikely to pass this assessment

This information then becomes the analytical frame that is the basis for the reflective assignment and action plan.

This report should be between 1200-1500 words in length and cite a minimum of 12-16 quality academic sources.


Assessment Due Date

Week 6 Monday (19 Apr 2021) 11:45 pm AEST

Late penalties of 5% per day after the due date and time apply.


Return Date to Students

Week 8 Monday (3 May 2021)

Feedback will be provided via feedback studio.


Weighting
40%

Assessment Criteria

  • Clear definition(s) and overview of the chosen competency, using the key authors such as Goleman, Boyatizis, Pedler etc
  • A concise summary of the conceptual knowledge of the chosen competency
  • A discussion of the behaviours exhibited by managers who have developed this competency, as identified by the competency authors referred to above
  • Identification of at least two (2) sources of evidence that managers with this competency are more effective or demonstrate superior performance.
  • Breadth and quality of research, using a minimum of 12-16 academic sources.
  • Correctly using the APA in text referencing system to cite academic sources.

As Masters students, you are required to engage in research as per the Australia Quality Framework (AQF) guidelines. Two specific requirements need to be considered. Students need to demonstrate “a body of knowledge that includes the understanding of recent developments in the discipline and/or area of professional practice, and demonstrate "knowledge of research principles and methods applicable to a field of work and/or learning”. Each topic in your unit has a number of required weekly readings in terms of academic texts, journals and business publications that represent the appropriate body of knowledge and recent developments referred to by the AQF. In order to demonstrate the ability to engage in appropriate research, students should read and utilise these texts and journals and publications, and as Masters students, indicate a willingness to research beyond this minimum standard through additional texts, journals and studies that demonstrate an ability to engage in independent research. A detailed rubric and audio file is available in the Assessment Folder of the Unit Moodle Site provides further information regarding this assessment.


Referencing Style

Submission
Online

Submission Instructions
Students are submit the assignment via the submission folder in Moodle.

Learning Outcomes Assessed
  • Critically analyse, reflect on and develop the key competencies, such as social awareness, conflict, teamwork and empathy and change, required to successfully manage others in an emotionally intelligent manner
  • Research and apply established theories, both as independent learners and as members of work groups, related to individual behaviour and organisational systems to effectively identify and diagnose performance management problems


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Ethical and Professional Responsibility
  • Leadership

2 Reflective Practice Assignment

Assessment Title
Reflective Practice and Learning Plan

Task Description

Students are to describe a recent incident that involved working with others that relates to the competency chosen in assignment one. The task is to describe the behaviours exhibited by the student in the incident and compare these to the conceptual and behavioural characteristics of managers with the competency discussed in assignment one.

Students are then to complete a minimum of 3 diagnostic tools, one of which can be a general management or personality test such as the MBTI, the Big Five, DISC tool etc, and a minimum of 2 diagnostic tools specifically related to the chosen competency. Students are then required to identify the results of the tools and reflect on whether they provide insight into preferences or assumptions that explain the student’s behaviours in the incident.

(Please note tools completed in other units such as the Johari Window, Leadership Styles Questionnaire or Learning styles tool, etc., are not specifically aligned to the competencies examined in this unit and are therefore deemed inappropriate for this unit).

Based on the results of the self-analysis, students are to identify one learning or developmental need that will enhance their competence and devise an action-learning contract that will address the issue. This means identifying a range of tasks, activities or learnings, that must be actionable and related to conceptual, behavioural or attitudinal component of the chosen competency. Examples can include identifying further units at CQUniversity, short courses offered by other providers and professional bodies, reflective journals and or industry training. This section can be presented in either descriptive or in table form.

Please note these are the minimum requirements. Students who meet the minimum standards should not expect a grade higher than a pass.

To assist students, rubrics and an audio file outlining expectations are available on the Moodle site.


Assessment Due Date

Week 10 Monday (17 May 2021) 11:45 pm AEST

Late submission incur a penalty of 5% per day.


Return Date to Students

Week 12 Monday (31 May 2021)

Feedback will be provided via Feedback Studio.


Weighting
30%

Assessment Criteria

  1. Inclusion and understanding of a minimum of three relevant diagnostic tools distributed or completed in class. (Results sheet attached as appendicies)
  2. Demonstration of self-analysis, including reflection on diagnostic results directly linked to examples of own behaviour and relevant conceptual and behavioural competency literature
  3. Presentation of a development plan that identifies specific activities and appropriate time-frames for implementation.
  4. Breadth and quality of research, using a minimum of 12-16 academic sources.
  5. Correctly using the APA in text referencing system to cite academic sources.


Referencing Style

Submission
Online

Submission Instructions
Students are submit the assignment via the submission folder in Moodle.

Learning Outcomes Assessed
  • Critically analyse, reflect on and develop the key competencies, such as social awareness, conflict, teamwork and empathy and change, required to successfully manage others in an emotionally intelligent manner
  • Analyse critically and reflect on the factors that lead individuals to resist or accept change and to successfully apply established theories to address these challenges


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

3 Presentation

Assessment Title
Group Analysis and Presentation

Task Description

All students will be allocated to a group by the Unit coordinator and this will normally not be negotiable. All students will be required to deliver a presentation with accompanying PowerPoints and an executive summary.

This presentation is based on Henry Mintzberg’s concept of “organisational fit”. He proposes that organisations need to have the right structure for their external context and that the internal components, such as policies, culture and informal systems, need to align with the correct structure. He suggests that many organisational problems can be attributed to organisations having the wrong structure and poor alignment rather than individual performance always being the primary cause.

Groups will be offered the opportunity to examine an organisation with which they are familiar (Typically this means one students needs to be working in that organisation) or will be provided with a case study by the facilitator.

For this presentation, groups will assume the role of organisational consultants, external to the organisation, similar to consultants from companies such as KPMG, Ernst and Young, etc., and focus on an organisation with which they are familiar. The group should assume that they are presenting to the organisation's CEO or Board, identifying the organisational context by using Bolman and Deal's four frames as the basis for analysis. Please note all groups must use the structural frame to classify the organisation’s structure and determine whether the organisation is in fit , i.e. using the correct structure for its purpose. The second part of the presentation is to examine the organisation's performance management system, or a specific performance issue as described in the case study, in the light of any one of the remaining three frames, either HR, Political or Symbolic frame for the second analytical frame.

Students are expected to provide up to three supported recommendations to address the issues identified. Each member of the group is required to contribute to the preparation and delivery of each of the presentations.

Each group should develop a presentation of approximately 15-20 minutes and develop a 1000-word Executive report.


Assessment Due Date

Week 12 Monday (31 May 2021) 11:45 pm AEST

Students will normally present in class, however a pre-recorded ppt with audio may also be an option depending on Covid developments, or if studying in online mode.


Return Date to Students

Exam Week Monday (14 June 2021)

Verbal feedback will be provided at the time of the presentation and also via feedback studio


Weighting
30%

Assessment Criteria


1. Ability to deliver concise, structured, and accurate analysis with introduction, main presentation and conclusion.

2. Ability to use key theories, concepts, and models to analyse an organisation.

3. Ability to meet professional standards in the use of audio visuals and verbal communication, and deliver the presentation within the time allocation.

4. Ability to prepare an Executive Report of 1000 words that identifies key findings and recommendations using literature to support.

5. Breadth and quality of research, using a minimum of 12-16 academic sources.

6. Ability to work in a collaborative and effective manner as a team.

The assessment rubric and an audio file detailing further information regarding this assessment is available to download the Presentation Folder on the Moodle site.


Referencing Style

Submission
Online

Submission Instructions
In class and via Moodle

Learning Outcomes Assessed
  • Critically evaluate organisational contexts as evidenced by structure, culture, systems and political processes and how these affect the management of people
  • Critically analyse, reflect on and develop the key competencies, such as social awareness, conflict, teamwork and empathy and change, required to successfully manage others in an emotionally intelligent manner
  • Research and apply established theories, both as independent learners and as members of work groups, related to individual behaviour and organisational systems to effectively identify and diagnose performance management problems
  • Analyse critically and reflect on the factors that lead individuals to resist or accept change and to successfully apply established theories to address these challenges
  • Interpret and successfully transmit knowledge, skills and ideas related to organisational context and managing people to a range of internal and external stakeholders.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?