Overview
Businesses and organisations cannot sustain their competitive advantages in today's digital age without the expertise of digital marketing. This unit is designed to extend the way in which principles of modern marketing theory and practice are applied to the digital world. In this unit, you will develop pivotal understanding on marketing technologies, techniques, and strategies involving video, email, social media, and mobile elements. In addition, this unit also covers critical insights on the implementation of branding and advertising in the interactive online environment.
Details
Pre-requisites or Co-requisites
Co-requistie: MRKT11029 Marketing Fundamentals
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2020
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student feedback.
Positive comments on the unit delivery by the teaching staff, particularly in terms of their passion, helpfulness, and patience, as well as the design of the assessments and the moodle site.
The teaching staff should be encouraged to keep designing and utilising engaging, practical, and relevant learning resources and activities, as well as delivering the unit contents and student support in a passionate and empathetic manner.
Feedback from Self-evaluation and student feedback
Even though the current textbook covers highly relevant and valuable knowledge points on all essential aspects of digital marketing, some information provided in this version of the textbook may have become slightly outdated due to the fast evolving nature of real-world digital marketing practice.
The unit coordinator should research and compare different textbook versions and select the best available textbook for the next delivery of this unit.
- Identify the key concepts, principles, approaches, and applications of digital marketing
- Examine the critical elements of video marketing and display advertising
- Formulate effective strategies for email marketing and social media marketing
- Analyse trends and developments in the area of mobile marketing.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||
|---|---|---|---|---|
| 1 | 2 | 3 | 4 | |
| 1 - Online Quiz(zes) - 20% | ||||
| 2 - Presentation - 30% | ||||
| 3 - Written Assessment - 50% | ||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||
|---|---|---|---|---|
| 1 | 2 | 3 | 4 | |
| 1 - Communication | ||||
| 2 - Problem Solving | ||||
| 3 - Critical Thinking | ||||
| 4 - Information Literacy | ||||
| 5 - Team Work | ||||
| 6 - Information Technology Competence | ||||
| 7 - Cross Cultural Competence | ||||
| 8 - Ethical practice | ||||
| 9 - Social Innovation | ||||
| 10 - Aboriginal and Torres Strait Islander Cultures | ||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| 1 - Online Quiz(zes) - 20% | ||||||||||
| 2 - Presentation - 30% | ||||||||||
| 3 - Written Assessment - 50% | ||||||||||
Textbooks
E-marketing
Edition: 8th (2019)
Authors: Raymond Frost, Alexa K. Fox, Judy Strauss
Routledge
New York New York , New York , United States
ISBN: 9781138588363
Binding: Paperback
Additional Textbook Information
The publisher's link here: https://www.routledge.com/E-marketing-International-Student-Edition/Strauss-D-Fox/p/book/9781138588363
Alternatively, the text can be purchased from the CQUni Bookshop here: http://bookshop.cqu.edu.au (search on the Unit code)
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
s.sadeque@cqu.edu.au
Module/Topic
E-Marketing's Past, Present and Future
Chapter
Chapter 1 of textbook and online resources
Events and Submissions/Topic
Module/Topic
Strategic E-Marketing and Performance Metrics
Chapter
Chapter 2 of textbook and online resources
Events and Submissions/Topic
Module/Topic
The E-Marketing Plan
Chapter
Chapter 3 of textbook and online resources
Events and Submissions/Topic
Quiz 1 opens on 23 March (Monday) at 09:00 AM and closes on 29 March (Sunday) at 11:45PM
Module/Topic
E-Marketing Research
Chapter
Chapter 6 of textbook and online resources
Events and Submissions/Topic
Quiz 2 opens on 30 March (Monday) at 09:00 AM and closes on 05 April (Sunday) at 11:45PM
Module/Topic
Consumer Behavior Online
Segmentation, Targeting, Differentiation, and Positioning Strategies
Chapter
Chapters 7 & 8 of textbook and online resources
Events and Submissions/Topic
Module/Topic
VACATION WEEK
Chapter
VACATION WEEK
Events and Submissions/Topic
VACATION WEEK
Module/Topic
Product: The Online Offer
Chapter
Chapter 9 of textbook and online resources
Events and Submissions/Topic
Module/Topic
Price: The Online Value
Chapter
Chapter 10 of textbook and online resources
Events and Submissions/Topic
Module/Topic
The Internet for Distribution
Chapter
Chapter 11 of textbook and online resources
Events and Submissions/Topic
Module/Topic
E-Marketing Communication: Owned Media
Chapter
Chapter 12 of textbook and online resources
Events and Submissions/Topic
Module/Topic
E-Marketing Communication: Paid Media
Chapter
Chapter 13 of textbook and online resources
Events and Submissions/Topic
Module/Topic
E-Marketing Communication: Earned Media
Chapter
Chapter 14 of textbook and online resources
Events and Submissions/Topic
Module/Topic
Ethical and Legal Issues
Customer Relationship Management
Chapter
Chapters 5 & 15 of textbook and online resources
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Online Quiz(zes)
Assessment 1 requires the completion of TWO (2) online quizzes. Students are to attempt each quiz online with each quiz addressing content from a relevant chapter of the prescribed textbook. There will be twenty (20) questions in each quiz with each correct answer worth 0.5 marks. The quiz answer format will be a combination of multiple choice and true or false. Each quiz will be a maximum 40 minutes in duration.
Instructions and advice
• This is an individual assessment (no groups).
• Both the quizzes should be attempted online through the unit’s Moodle site.
• Refer to the table below for quiz opening and closing times.
• Each quiz will address content from a relevant chapter of the prescribed textbook (see table below for details).
• Each quiz is worth a maximum 10% towards your overall grade (i.e. 2 quizzes x 10% = 20%).
• Each quiz consists of 20 questions and is a maximum 40 minutes in duration.
• Answer format will be a combination of multiple choice and true or false.
• There are no negative marks for incorrect answers.
• Quizzes can be found under the assessment block on the unit Moodle site.
• These are open book quizzes, so you can have your textbook with you when doing each quiz.
• Each online quiz can only be attempted ONCE, so DO NOT start the quiz until you are ready to complete the entire quiz in one sitting.
• Responsibility for access, Internet Service Provider, browsers, Internet connection and the computer you use remains with the student.
• Refer system access problems (e.g. Moodle login or password issues) to the Technology and Services Assistance Centre (tasac@cqu.edu.au) as soon as possible.
• Any problems during the quiz (e.g. screen has frozen) email the Unit Coordinator (s.sadeque@cqu.edu.au) as soon as possible identifying the unit, your full name, student number, campus and approximate time the problem occurred.
• Students are encouraged to provide their own timer and not rely on the computer.
Quiz opening and closing dates and times:
Quiz |
Content |
Quiz opening day/time |
Quiz Closing day/time |
| 1 | Chapter 2 | Week 3 Monday (23 March 2020) 09:00 am AEST | Week 3 Sunday (29 March 2020) 11:45 pm AEST |
| 2 | Chapter 3 | Week 4 Monday (30 March 2020) 09:00 am AEST | Week 4 Sunday (05 April 2020) 11:45 pm AEST |
2
Weekly
Weeks 3 and 4 (see Quiz opening and closing times in 'Task Description')
Marks are shown on completion of each quiz
Each question is worth half a mark (0.5 marks).
20 questions per quiz x 0.5 marks x 2 quizzes.
Total mark for assessment 1: 20.
- Identify the key concepts, principles, approaches, and applications of digital marketing
- Examine the critical elements of video marketing and display advertising
- Formulate effective strategies for email marketing and social media marketing
- Problem Solving
- Critical Thinking
- Ethical practice
2 Presentation
Assessment 2 is an individual assessment that involves preparing a social media engagement report by analysing contents posted on a chosen company’s Facebook page. This assessment task requires the submission of TWO (2) FILES (i.e. one Word file and one PowerPoint file). You are required to analyse Facebook posts by a company in fast food industry and how Facebook users engage with these posts. You will classify these posts (both from the company’s and users’ perspectives) to pre-determined categories or themes and prepare a report based on the analysis (please see assessment 2 guideline in Moodle for details). The report should include a recommendation section for the company. The main body of the report should be 2000 words maximum in length excluding the executive summary, table of contents, tables, charts/graphs, the reference list and appendices. The presentation component will be in PowerPoint format with recorded voice-over limited to 5 slides (excluding title slide) and no longer than 5 minutes in duration. The following link provides a good video tutorial on how to record voice-over in PowerPoint: https://www.youtube.com/watch?v=jHeH05PKvHg
Any assessment with a ‘Turnitin’ score of more than 25% will be checked by the marker and unit coordinator for potential plagiarism issue although it may not necessarily mean that you have plagiarised. If there is a substantial similarity score in the ‘Turnitin’ report, your assessment could be forwarded to an appropriate office/authority.
Week 7 Friday (1 May 2020) 11:45 pm AEST
Penalties apply for late submission (5% mark will be deducted from the total mark for Assessment 2 per day unless an approved extension has been granted).
Week 9 Friday (15 May 2020)
Written report will be assessed as follows (20 marks):
- Research (i.e. identifying and classifying FB posts) (6 marks)
- Analysis writeup (i.e. writing about the findings and providing recommendations) (8 marks)
- Integrate findings from theoretical and empirical research including proper in-text citations and reference list using APA referencing style (3 marks)
- Report format (i.e. structure) and writing (i.e. spelling, grammar, sentence construction) (3 marks)
Presentation will be assessed as follows (10 marks):
- Presentation content (i.e. covers the major findings from the analysis, provides recommendations) (5 marks)
- Presentation delivery (i.e. delivery is professional and finishes within 5 minutes) (5 marks)
Penalties apply for exceeding word limit (1% mark will be deducted from the total mark for Assessment 2 for every 100 words over the allowed 2000 words limit)
- Identify the key concepts, principles, approaches, and applications of digital marketing
- Examine the critical elements of video marketing and display advertising
- Formulate effective strategies for email marketing and social media marketing
- Communication
- Problem Solving
- Critical Thinking
- Ethical practice
3 Written Assessment
Assessment 3 is an individual assessment where the students are required to prepare an E-marketing plan (EMP) for a product with the assumption that the product will be introduced into the Australian market in 2020. You are required to choose one of the products from the list below. There are 7 steps to preparing an EMP according to the textbook (see chapter 3 for details). The word limit for the EMP is 3000 words excluding the executive summary, table of contents, tables, charts/graphs, the reference list and appendices. For details including the suggested structure of the EMP, please read the assessment 3 guideline available in the unit's Moodle page. Your assessment should show an application of relevant E-marketing concepts, theories, and analytic tools learnt in the unit.
Any assessment with a ‘Turnitin’ score of more than 25% will be checked by the marker and unit coordinator for potential plagiarism issues although it may not necessarily mean that you have plagiarised. If there is a substantial similarity score in the ‘Turnitin’ report, your assessment could be forwarded to an appropriate office/authority.
Week 12 Friday (5 June 2020) 11:45 pm AEST
Penalties apply for late submission (a 5% mark deduction will be applied per day unless an approved extension has been granted).
The return of graded submissions and feedback will be after the certification of grades.
- Executive summary (3 marks)
- Introduction to the report (2 marks)
- Situation analysis (10 marks)
- Segmentation, targeting and positioning (STP) and objectives (10 marks)
- E-Marketing mix strategy (10 marks)
- Implementation, Evaluation plan, and Budgeting (10 marks)
- Referencing format (3 marks)
- Mechanics (report format and writing style) (2 marks)
Penalties apply for exceeding word limit (a 1% mark deduction will be applied for every 100 words over the allowed 3000 words limit).
- Formulate effective strategies for email marketing and social media marketing
- Analyse trends and developments in the area of mobile marketing.
- Communication
- Critical Thinking
- Information Literacy
- Ethical practice
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
