Overview
In this unit, you will examine the role and importance of marketing in an organisation. The theories and concepts of marketing are examined and you will assess how the marketing process works in an increasingly complex and competitive business environment. You will analyse marketing planning, strategy, digital communications and evaluate various tools and techniques used by professional marketers. The increasing attention to social media and the digital space as a means of connecting organisations to customers and stakeholders is also an underlying theme addressed in this unit.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2019
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Discussions at the discipline level.
Unit learning outcomes need to be updated.
An updated list of unit learning outcomes have been proposed.
Feedback from Discussions at the discipline level.
Assessment items need to be updated.
Assessment items have been updated and linked to the unit learning outcomes.
Feedback from Discussions at the discipline level, with all HOCs, and HOD.
The marking rubrics for assessments one and two have been improved for T2 2018 and will be further adjusted for T3 2018.
New rubrics were designed and implemented in T2 2018.
- Research and analyse the marketing environment and evaluate marketing opportunities.
- Analyse marketing concepts and theories in relation to business challenges, reflect upon the issues and synthesise complex information to develop solutions.
- Critically assess the key role of marketing management including digital and traditional communications in the business environment.
- Research, develop and communicate a comprehensive marketing plan.
- Effectively communicate marketing knowledge in general business contexts.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Portfolio - 20% | |||||
2 - Report - 40% | |||||
3 - Examination - 40% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Knowledge | |||||
2 - Communication | |||||
3 - Cognitive, technical and creative skills | |||||
4 - Research | |||||
5 - Self-management | |||||
6 - Ethical and Professional Responsibility | |||||
7 - Leadership | |||||
8 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||
---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
1 - Portfolio - 20% | ||||||||
2 - Report - 40% | ||||||||
3 - Examination - 40% |
Textbooks
Marketing Management: An Asian Perspective
Edition: 7th (2017)
Authors: Kotler, P., Keller, K. L., Swee, H. A., Tan, C. T., Leong, S.
Pearson United Kingdom
Harlow Harlow , United Kingdom
ISBN: 978-1-292-08958-4
Binding: Paperback
Additional Textbook Information
Hard copies of the textbook are available at the CQUni Bookshop here: http://bookshop.cqu.edu.au
Alternatively, the ebook copies can be purchased from the publisher's website: http://www.pearson.com.au/9781292089584
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 6th Edition (APA 6th edition)
For further information, see the Assessment Tasks.
s.sadeque@cqu.edu.au
a.mitsis@cqu.edu.au
Module/Topic
Defining marketing for new realities
Chapter
Events and Submissions/Topic
Tutorial activity: Sample article analysis
Module/Topic
Developing marketing strategies and plans
Chapter
Chapter 2
Events and Submissions/Topic
Tutorial activity: Sample article analysis
Module/Topic
Gathering information and forecasting demand
Chapter
Chapter 3
Events and Submissions/Topic
Tutorial activity: Marketing plan activity 1
Module/Topic
Conducting marketing research
Chapter
Chapter 4
Events and Submissions/Topic
Assessment 1a: First portfolio article analysis due on 05th April (Friday); 11:45PM AEST (online submission only).
Tutorial activity: Assessment 1a - First portfolio article to be discussed in tutorials or online. See further information provided in Moodle under the Assessment Topic.
Module/Topic
Creating customer value, satisfaction, and loyalty; Analyzing consumer markets; Identifying market segments and targeting
Chapter
Chapters 5, 6 & 8
Events and Submissions/Topic
Tutorial activity: Marketing plan activity 2
Module/Topic
Vacation week
Chapter
Vacation week
Events and Submissions/Topic
Vacation week
Module/Topic
Setting product strategies; Designing and managing services; Introducing new product offerings
Chapter
Chapters 12, 13 & 21
Events and Submissions/Topic
Assessment 1b: Second portfolio article analysis due on 26th April (Friday); 11:45PM AEST (online submission only).
Tutorial activity: Assessment 1b - Second portfolio article to be discussed in tutorials or online. See further information provided in Moodle under the Assessment Topic.
Module/Topic
Developing pricing strategies and programs
Chapter
Chapter 14
Events and Submissions/Topic
Tutorial activity: Marketing plan activity 3
Module/Topic
Designing and managing marketing channels and value networks; Managing retailing, wholesaling, and logistics
Chapter
Chapters 15 & 16
Events and Submissions/Topic
Tutorial activity: Marketing plan activity 4
Module/Topic
Designing and managing integrated marketing communications; Managing mass communications; Managing personal communications
Chapter
Chapters 17, 18 & 20
Events and Submissions/Topic
Tutorial activity: Marketing plan activity 5
Module/Topic
Managing digital communications
Chapter
Chapter 19
Events and Submissions/Topic
Tutorial activity: Assessment 2 - Oral presentations will be held in tutorial classes for on-campus students or online via Zoom for distance education students. See further information provided in Moodle under the Assessment Topic.
Marketing Plan and Presentation Due: Week 10 Friday (24 May 2019) 11:45 pm AEST
Module/Topic
Creating brand equity; Crafting the brand positioning
Chapter
Chapters 9 & 10
Events and Submissions/Topic
Tutorial activity: Assessment 2 - Oral presentations will continue in tutorial classes for on-campus students or online via Zoom for distance education students. See further information provided in Moodle under the Assessment Topic.
Module/Topic
Managing a holistic marketing organization; Review for exam
Chapter
Chapter 23
Events and Submissions/Topic
Tutorial activity: Final exam review.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Exam Week
Chapter
Events and Submissions/Topic
Your final exam will be scheduled and held during the Exam period. Be sure to check myCQU for the time and location information.
1 Portfolio
For this assessment, each student will be analysing two newspaper articles for tutorial discussion and submission on two separate weeks. The emphasis is on identifying the marketing implications for the events or incidents described in the selected articles. This is an individual assessment with a maximum word limit of 600 for each article analysis.
Select an article published online in any Australian newspaper no more than two weeks earlier than the submission deadline. For the week 4 submission, please choose an article published online between the 18th of March and the 31st of March 2019 (this is Assessment 1a). For the week 6 submission, please choose an article published online between the 08th of April and the 19th of April, 2019 (this is Assessment 1b). All submissions must contain a copy of the full article (in pdf) as an attachment. You should also reference the article in the main submission document with the correct URL in the reference list section (follow the APA guideline for all referencing).
For each article analysis prepare a write-up (in .doc or .docx format) of no more than 600 words for online submission. Each write-up should address the following three questions:
- What are the marketing issues illustrated in the article?
- Who are the important stakeholders?
- How would you respond to these issues and why?
Each article analysis submission is worth 10% equating to a total of 20% of semester’s mark for the unit. Tutorial class activities in weeks 1 and 2 are designed to assist students in preparing for their week 4 and week 6 submissions.
Students must be prepared to discuss their article analysis during tutorial classes in weeks 4 and 6 respectively. Tutors will take note of the participants in class. Distance/online/flex students will discuss their analysis of articles 1 and 2 in the allocated Moodle discussion forum in weeks 4 and 6, respectively.
Any assessment with a ‘Turnitin’ score of more than 25% will be checked by the marker and unit coordinator for potential plagiarism issues although it may not necessarily mean that you have plagiarised. If there is a substantial similarity score in the ‘Turnitin’ report, your assessment could be forwarded to an appropriate office/authority.
Assessment 1a - Portfolio Article 1 Due: 05th April, Friday of week 4 (11:45PM AEST); Assessment 1b - Portfolio Article 2 Due: 26th April, Friday of week 6 (11:45PM AEST)
Results will be released after moderations are completed.
- Descriptive text (5%)
- Reflective analysis (85%)
- Writing style (10%)
See Moodle for detailed marking rubric for assessment 1. Each article will be graded out of 100% and reduced to a mark out of 10 (2 x 10 marks = 20 marks for each assessment).
Penalties apply for exceeding word limit (1% mark will be deducted from the total mark for every 100 words over the allowed 600 words limit)
Penalties apply for late submission (5% mark will be deducted from the total mark per day unless an approved extension has been granted).
- Research and analyse the marketing environment and evaluate marketing opportunities.
- Analyse marketing concepts and theories in relation to business challenges, reflect upon the issues and synthesise complex information to develop solutions.
- Critically assess the key role of marketing management including digital and traditional communications in the business environment.
- Effectively communicate marketing knowledge in general business contexts.
- Knowledge
- Communication
- Cognitive, technical and creative skills
2 Report
Assessment 2 requires students to work in groups of up to three (3) students on a selected product from a pre-determined list in order to prepare a comprehensive marketing plan. The assumption is that the product will be introduced into the Australian market in 2019. This is a group assessment and groups will be formed during week one tutorial classes. The marketing plan should be between 3000 and 4000 words in length excluding the executive summary, table of contents, tables, charts/graphs, the reference list and appendices. Your assessment should show an application of relevant marketing concepts, theories, and analytic tools learnt in the unit. Please choose one of the products from the list below.
- Each student in the group needs to research, prepare and present one of the following sections of the marketing plan:
1. Situation analysis;
2. Target market identification including marketing objectives; and
3. Marketing mix strategy.
- Each student should have enough content to present for 2 minutes on their section and should be prepared to answer any questions on their section. Each group will have maximum of 6 minutes to present. It is up to each group to rehearse and manage the time limit for the presentation.
- For on-campus students, the presentations will start in Week 10 and it is expected that all groups are ready to present in week 10.
- Distance students will present live via a Zoom session either during the day or in the evening to be determined by the Unit Coordinator starting in week 10.
- For all students: if you are unable to attend a class/Zoom session and do not let your lecturer/Unit Coordinator know in advance or do not have a doctor’s certificate or a sufficient reason why you were not present, you will receive a zero mark for your presentation.
You can use the example given on pages 69-73 in the textbook as a guide. However, it is highly recommended to check other sources provided in unit’s Moodle page for examples of marketing plans. The preparation for this assessment involves extensive research and each group will need to start working on this assessment as early as possible. Both the marketing plan and the associated PowerPoint slides will need to be uploaded in Moodle under the “Assessment 2” submission link by the due date.
Any assessment with a ‘Turnitin’ score of more than 25% will be checked by the marker and unit coordinator for potential plagiarism issues although it may not necessarily mean that you have plagiarised. If there is a substantial similarity score in the ‘Turnitin’ report, your assessment could be forwarded to an appropriate office/authority.
Week 10 Friday (24 May 2019) 11:45 pm AEST
Penalties apply for late submission (5% mark will be deducted from the total mark for Assessment 2 per day unless an approved extension has been granted).
Week 12 Friday (7 June 2019)
Please note that assessment marks will be released once marking and moderation processes have been completed.
· Executive summary (5%)
· Introduction to the report (5%)
· Situation analysis (20%)
· Target market identification and marketing objectives (20%)
· Marketing mix strategy and implementation plan (40%)
· Mechanics (report format and writing style) (8%)
· Referencing format (2%)
Please see the unit's Moodle page for detailed marking rubric for assessment 2.
Penalties apply for exceeding word limit (1% mark will be deducted from the total mark for every 100 words over the allowed 4000 words limit)
- Research and analyse the marketing environment and evaluate marketing opportunities.
- Analyse marketing concepts and theories in relation to business challenges, reflect upon the issues and synthesise complex information to develop solutions.
- Critically assess the key role of marketing management including digital and traditional communications in the business environment.
- Research, develop and communicate a comprehensive marketing plan.
- Effectively communicate marketing knowledge in general business contexts.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
- Leadership
Examination
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.