CQUniversity Unit Profile
NURS11164 Effective Communication in the Health Care Environment
Effective Communication in the Health Care Environment
All details in this unit profile for NURS11164 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

This unit introduces you to the important role of communication in nursing practice and strategies to effectively communicate as a nurse. You will examine types of communication strategies that are relevant to different health contexts. In particular, you will explore your own strengths in communication and how you can best use these to manage future challenges when nursing. Throughout this unit you will have the opportunity to work in small teams to explore the many different facets of communication in nursing and to build a portfolio that documents your learning and your development of skills and strategies to use in future nursing practice.

Details

Career Level: Undergraduate
Unit Level: Level 1
Credit Points: 6
Student Contribution Band: 7
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Students need to be enrolled in CL91 or Start Unit Now in order to undertake this unit. 

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2024

Brisbane
Online
Rockhampton

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Portfolio
Weighting: 40%
2. Portfolio
Weighting: 60%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student feedback via emails, SUTE evaluations and coordinator observation.

Feedback

Portfolio assessment due dates created challenges such as: • Many extension requests. • Students were completing the final activities for the portfolio the same week the portfolio was due. • Students did not receive any formal feedback on written assessments until the end of the term.

Recommendation

• Due date of Assessment 2 in term 2 pushed out a week to enable students to submit on time and complete the learning activities without the pressure of submitting in the same week. • Continue to review the due dates of the written assessments post term 2 offering.

Feedback from SUTE, emails to coordinators, zoom workshops.

Feedback

Mixed feedback from students about groupwork. Some students felt that group work via distance/online was not desirable whereas other students commented that being pushed to meet other students and forming connections was a positive start to their university study.

Recommendation

• The unit is a communication unit offered to students in their first term of study. • Group work offers students the opportunity to meet fellow students, build relationships in their first term and enables the opportunity to practice skills. • Continue to review how the groups are formed.

Feedback from SUTE, emails to coordinators.

Feedback

Rockhampton based students (on-campus) who attended the face-to-face workshops, reported the scheduling and structure of the workshops frustrating as these workshops were held in weeks 1-6 which meant that workshops from week 2 were ahead of the online content.

Recommendation

• The face-to-face workshops in term 2 have been rescheduled to weekly workshops (held in weeks 1-12) and will align with the Moodle content. • Continue to revise workshop material.

Feedback from SUTE, emails to coordinators, zoom workshops.

Feedback

Weekly online zoom workshops had minimal attendance. Students who attended enjoyed connecting with coordinators and other students as well as breaking down the Moodle content and having an extra opportunity to practice the skills taught in the unit.

Recommendation

• Review online structure for future offerings to maximise student engagement.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Examine the fundamental role of communication in in nursing practice as informed by professional standards
  2. Explain communication strategies that enable effective professional relationships
  3. Adapt communication strategies to facilitate effective communication in one-on-one and group contexts
  4. Analyse and evaluate your communication strengths and identify communication challenges you may encounter in future clinical practice.

Content in this unit incorporates a number of professional nursing requirements

Nursing and Midwifery Board of Australia (NMBA) Registered Nurse Standards for Practice

Thinks critically and analyses nursing practice

Engages in therapeutic and professional relationships

Maintains the capability for practice

Provides safe, appropriate and responsive quality nursing practice

Evaluates outcomes to inform nursing practice

Nursing and Midwifery Board of Australia Nursing Code of Conduct

Person-centred practice

Cultural practice and respectful relationships

Professional behaviour

Health and wellbeing

International Council of Nurses Code of Ethics for Nurses

Nurses and People

National Safety and Quality Health Service Standards

Partnering with consumers

Comprehensive care

Communicating for safety

Nurses and Practice

Patient Safety Competency Framework

Person-centred care

Therapeutic communication

Cultural competence

Teamwork and collaborative practice

Evidence-based practice

Preventing, minimising and responding to adverse events

Nurses and the Profession

Aged Care Quality Standards

Consumer dignity and choice

Nurses and co-workers

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Portfolio - 40%
2 - Portfolio - 60%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures
Textbooks and Resources

Textbooks

There are no required textbooks.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Access to Microsoft Word or other word processing package
  • Zoom
  • MS Teams
Referencing Style

All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)

For further information, see the Assessment Tasks.

Teaching Contacts
Alanna Ivory Unit Coordinator
a.ivory@cqu.edu.au
Jessica Birt Unit Coordinator
j.birt@cqu.edu.au
Jen Mulvogue Unit Coordinator
j.mulvogue@cqu.edu.au
Lisa Jackson Unit Coordinator
l.jackson@cqu.edu.au
Sandra Goetz Unit Coordinator
s.goetz@cqu.edu.au
Schedule
Week 1 Begin Date: 04 Mar 2024

Module/Topic

Being a Nurse - Being a person.

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Ensure you have completed the Unit introduction tile  to have an understanding of the unit requirements.

Ensure that you have engaged in the groupwork forum and begun to form/join a group. If you can not find a group by the end of week 1, please contact the unit coordinators for assistance.

Week 2 Begin Date: 11 Mar 2024

Module/Topic

"Choose your words"

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Students must have registered their group within Moodle by Monday of week 2. 

 

Week 3 Begin Date: 18 Mar 2024

Module/Topic

"Are you hearing me?"

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 4 Begin Date: 25 Mar 2024

Module/Topic

Recognising this is hard Responding to a person experiencing distress

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 5 Begin Date: 01 Apr 2024

Module/Topic

The power of non-verbal communication

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Portfolio One Due: Week 5 Thursday (4 Apr 2024) 4:00 pm AEST
Vacation Week Begin Date: 08 Apr 2024

Module/Topic

break week 

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 15 Apr 2024

Module/Topic

The impact of the external environment.

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 7 Begin Date: 22 Apr 2024

Module/Topic

Appearances

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 8 Begin Date: 29 Apr 2024

Module/Topic

What's in a word?

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 9 Begin Date: 06 May 2024

Module/Topic

My patient is sick!

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 10 Begin Date: 13 May 2024

Module/Topic

Communicating with children and families

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 11 Begin Date: 20 May 2024

Module/Topic

Diverse communication needs

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

Week 12 Begin Date: 27 May 2024

Module/Topic

Preparing for placement - the final frontier

Chapter

Resources are provided on the Moodle site and via your ereading list

Events and Submissions/Topic

 

 


Portfolio Two Due: Week 12 Thursday (30 May 2024) 4:00 pm AEST
Review/Exam Week Begin Date: 03 Jun 2024

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 10 Jun 2024

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Portfolio

Assessment Title
Portfolio One

Task Description

Aim 
The aim of this assessment is to demonstrate your understanding of the role of communication and how to enhance communication in nursing clinical practice. You will demonstrate this by creating artefacts reflecting your knowledge of the weekly content.  
 
Instructions 
This assessment consists of four individual short tasks relating to the unit content of weeks 1- 5.  
You will work in small groups (maximum of 4 members) throughout the term. The portfolio will consist of tasks related to individual and group learning activities within Moodle. Tasks will require you to participate in a group activity and then answer post-activity questions individually to demonstrate your understanding.  
Each task will have individual instructions; it is important to ensure you read and understand each task. If you are unsure of what is required of any task, please contact your unit coordinators as soon as possible. Task instructions are included at the end of this document. 
You will present your portfolio using headings for each task.  
 
Requirements
1.You must have formed/joined a group and registered the group on Moodle (instructions on how to do this are in the assessment tile in Moodle) by Monday of week 2. If you are unable to find a group by week 2 you must contact the unit coordinators for assistance. 
2. The assessment contains four short answer tasks to make your portfolio, with all tasks relating to the learning content. These tasks are designed to be completed week by week. You are advised to keep up to date with the learning materials. 
3. All tasks require referencing using the seventh edition American Psychological Association (APA) referencing style. All references must be valid and relevant. For each individual task, you should present your reference list immediately below your response.  Written pieces of work must include in-text referencing followed by the reference list underneath the task. Examples can be found within the assessment tile on Moodle. The CQUniversity Academic Learning Centre has an online APA Referencing Style Guide. 
4. You are to present the portfolio tasks in a word document. All tasks must be your own work.    
5. You are NOT required to include a cover sheet as part of your submission.  
6. You are to submit via the Assessment portal within Moodle by the required due date/time. Late penalties of 5% of the available mark per day may be applied as per the assessment policy.  
 
Resources 
The learning materials and readings provided within Moodle will enable you to complete the portfolio tasks.  
You may use the external resources provided within the weekly modules, journal articles and credible websites as references. Do not reference Moodle itself. 
Tasks may be written in first or third person perspective. Your language must remain formal and academic as appropriate to the style and presentation of the task.  
If you require additional information on academic communication, please go to the Academic Learning Centre Moodle site. The Academic Communication section has many helpful resources including information for those students with English as a second language. 
You may upload a draft to Turnitin before the due date to review the Similarity Score before making a final submission. Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism. You must paraphrase appropriately and support statements and information with valid and relevant references. 
 
Submission 
Submit your assessment via the unit Moodle site in Microsoft Word format only.  

Marking Criteria 
Refer to the marking rubric on the Moodle site for more detail on how marks will be assigned.  
 
Re-Attempts 
A re-attempt is where you are given a second opportunity to demonstrate your achievement of one or more of the unit’s learning outcomes before you can progress to new learning or participate in subsequent learning activities. If you fail, this assessment you may be given the opportunity to re-attempt this assessment but will only achieve a mark no greater than the minimum for a pass standard (50%). To be offered a reassessment you must: 
- Have shown a reasonable attempt to complete the initial assessment (a reasonable attempt in this assessment is defined as fully completing at least 4 of the 5 tasks). 
- Be granted a re-attempt by your unit lead/coordinator. 
- Not have received a fail mark due to the application of late penalties. 
If you are offered a re-attempt, you must make changes to the nominated assessment task which you have failed and resubmit the revised work for marking within seven consecutive days from notification, no extensions will be approved. 
 
Portfolio Task instructions: 
Introductory Task: 
Create or join a group as per the instructions in the unit introduction tile on Moodle. Once you have formed your group (no more than 4 members) register your group on Moodle and self-enrol. Instructions on how to register and enroll in your group on Moodle are available in the assessment tile on Moodle. It is the responsibility of all group members to ensure that they have allocated themselves to the correct Moodle group. 
*This task is required to enable you to complete the learning activities each week as well as successfully complete assessments one and two* 
 
Task 1 (Week 1)  
Step 1: In your group, choose one criterion from standard 2 of the Registered nurse standards for practice (2016).  
Step 2: As a group, discuss the definition of your chosen criterion, how it relates to this scenario and how you would apply this criterion to the scenario. To assist you in your writing, take notes during the group discussion. 
Step 3: In your portfolio, write a summary of the discussion including your understanding of the definition of the chosen criterion and how it relates to the scenario (200 words or equivalent). 
Scenario: 
I am on shift tonight and I am providing care to Marianne Brookfield. She has come into hospital because she is feeling terribly unwell and is doubled up in pain. There have been many tests however nothing has been found so far to explain the pain she is experiencing. She has no family. She is 50 years of age, has no history to suggest why she has this terrible pain. The doctor has prescribed her some medications for the pain; however, she does not agree with pharmaceuticals and declines to take anything. It concerns me so much because she is in so much pain and we cannot do anything to help her.  
 
Thinking task 1: Take a moment to reflect on your initial meeting(s) with your group members. What are your initial thoughts about group work and your group members? Describe any fears, anxieties, good feelings, irritations, or assumptions. You do NOT need to include this in your portfolio however you will need to refer to this in assessment 2.  
 
Task 2 (Week 2)
Complete learning activity 2.4 (on Moodle) and discuss your findings with your group. Record in your portfolio the common themes you discovered when you discussed the people you admire and why you think the themes were similar or different. Use valid and relevant literature to support your ideas. (300 words). 
(Learning activity 2.4 instructions in Moodle: Identify three people you know and admire. We have suggested one from a work setting, one from a family setting and one from a friendship setting. Think about their communication skills. Name what it is that you admire (what communication skills) and provide an example of how this person uses this skill effectively. Then describe how you can improve your communication by incorporating this quality into your communication toolbox.) 
 
Task 3 (Week 3)  
In your group, use the examples of communication strategies in module 3, have one person discuss how they feel about an issue in the media that concerns them currently. Take it in turns to listen or to talk, until everyone has had at least one turn at receiving and deliverer. In your portfolio, write a response for each of the following questions:  
1. What was the most challenging thing you considered when you were discussing your issue of concern from the press? (100 words) 
2. What was the most challenging thing you found when using the communication strategies as the receiver and as the deliverer of the communication? (100 words) 
3. What communication strategies do you want to pay more attention to, as you prepare yourself for clinical placement? (100 words) 
 
Task 4 (Week 4 and 5)  
Complete learning activity 4.1.2 with your group. Consider what your group discussed in regard to the use of honesty as a strategy when communicating with a person in distress. In 300 words describe how the use of honesty will benefit the person in distress and will impact the professional relationship with that person. Ensure that you consider standard 2 of the Registered Nurse standards for practice (2016) in your response.  
(300 words)  


Assessment Due Date

Week 5 Thursday (4 Apr 2024) 4:00 pm AEST


Return Date to Students

Week 7 Thursday (25 Apr 2024)


Weighting
40%

Assessment Criteria

 
 
 
 
 
 

HD 

 
 
 
 
 

D 

 
 
 
 
 

C 

 
 
 
 
 

P 

 
 
 
 
 

 

 
 
 
 
 

Score 

 
 
 
 
 

Presentation (5%) 

 
 
 
 
 

Consistently accurate with spelling, grammar, and paragraph structure. Adheres to the word count and submission is the students own work.   

 
 
 
 

Minimal (2-3) errors in spelling, grammar, or paragraph structure. Adheres to the word count and is the student’s own work.   

 
 
 
 

Few (3 – 4) errors with spelling, grammar, or paragraph structure. Adheres to the word count and is the student’s own work.   

 
 
 
 

Several (4-5) errors with spelling, grammar, or paragraph structure. Adheres to the word count and is the students own work.   

 
 
 
 

Many (>6) errors with spelling, grammar, or paragraph structure. Fails to adhere to the word count and/or is not the student’s own work.  

 
 
 
 

 

 

/5 

 
 
 
 
 

Enrolled in Moodle Group (5%) 

 
 
 
 
 

Has joined a group and correctly registered and/or enrolled in the correct group on Moodle by Monday week 2. 

 
 
 
 

Has joined a group and correctly registered and/or enrolled in the correct group on Moodle by Monday week 3. 

 
 
 
 

Has joined a group and correctly registered and/or enrolled in the correct group on Moodle by Monday week 4. 

 
 
 
 

Has joined a group and correctly registered and/or enrolled in the correct group on Moodle on or before date of submission. 

 
 
 
 

Has not joined a group and/or has not enrolled in the correct Moodle group by date of submission. 

 
 
 
 

 

/5 

 
 
 
 
 

Task One (21.25%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/21.25 

 
 
 
 
 

Task Two (21.25%) 

 
 
 
 
 

 Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/21.25 

 
 
 
 
 

Task Three (21.25%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/21.25 

 
 
 
 
 

Task Four (21.25%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/21.25 

 
 
 
 
 

Referencing (5%) 

 
 
 
 
 

Consistently integrates valid and relevant references to support and reflect all ideas, factual information and quotations in tasks that require referencing. Consistently accurate with in-text referencing.    

Reference list is in alphabetical order and follows APA 7 guidelines. 

 
 
 
 

Generally, integrates valid and relevant references to support and reflect all ideas, factual information and quotations with 1 or 2 exceptions in tasks that require referencing. 1-2 consistent in-text referencing errors identified.  

Reference list is in alphabetical order and follows APA 7 guidelines with minimal errors. 

 
 
 
 

Frequently integrates valid and relevant references to support and reflect all ideas, factual information and quotations, with 3 or 4 exceptions in tasks that require referencing. 3-4 consistent in-text referencing errors identified. 

Reference list is in alphabetical order and follows APA 7 guidelines with some consistent errors. 

 
 
 
 

Occasionally integrates valid and relevant references to support and reflect all ideas, factual information and quotations, with 5 or 6 exceptions in tasks that require referencing. 5-6 inconsistent in-text referencing errors identified.   

Reference list is in alphabetical order and follows APA 7 guidelines with many errors. 

OR reference list is not included immediately after the task requiring referencing.  

 
 
 
 

Fails to or infrequent attempts (6 or more errors) to integrate valid and relevant references to support & reflect ideas, factual information & quotations OR is not the student’s own work. 

Referencing is inconsistent with APA style.  >6 inaccuracies with in-text referencing.  

 

Reference list is not in alphabetical order and does not follow APA 7 guidelines. 

 
 
 
 

 

 

/5 

 
 
 
 
 

Total Score: 

 
 
 
 

/100 


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Examine the fundamental role of communication in in nursing practice as informed by professional standards
  • Explain communication strategies that enable effective professional relationships
  • Adapt communication strategies to facilitate effective communication in one-on-one and group contexts
  • Analyse and evaluate your communication strengths and identify communication challenges you may encounter in future clinical practice.

2 Portfolio

Assessment Title
Portfolio Two

Task Description

Aim 
The aim of this assessment is to demonstrate your understanding of the role of communication and how to enhance communication in nursing clinical practice. You will demonstrate this by creating artefacts reflecting your knowledge of the weekly content.  
 
Instructions 

Part A consists of seven individual tasks, each task relating to the unit content of weeks 6-12. Part B consists of one individual task related to your groupwork during the term. You will work in small groups (maximum of 4 members) throughout the term. The portfolio will consist of small tasks related to individual and group learning activities located within Moodle. These tasks will require you to participate in a group activity and then answer post-activity questions individually to demonstrate your understanding.  
 Each task will have individual instructions; it is important to ensure you read and understand each task. If you are unsure of what is required of any task, please contact your unit coordinators as soon as possible. Task instructions are included at the end of this document. 
You will present your portfolio using headings for each task.  
 
Requirements  
1. You must remain in the same group that was formed at the beginning of the term. If you have extenuating circumstances and/or believe you cannot remain in your current Moodle registered group, you must contact the unit coordinators for assistance by the end of week 6.   
2. The assessment contains seven short answer tasks to make your portfolio, with all tasks relating to the learning content. These tasks are designed to be completed week by week. You are advised to keep up to date with the learning materials. 
3. All tasks require referencing using the seventh edition American Psychological Association (APA) referencing style. All references must be valid and relevant. For each individual task, you should present your reference list immediately below your response. For creative artefacts of learning (such as an artwork), students do not need to provide in-text referencing but must provide the reference list immediately below the task. Written pieces of work must include in-text referencing followed by the reference list underneath the task. Examples can be found within the assessment tile on Moodle. The CQUniversity Academic Learning Centre has an online APA Referencing Style Guide. 
4. You are to present the portfolio tasks in a word document. All tasks must be your own work. You are NOT required to include a cover sheet as part of your submission.  
5. You are to submit via the Assessment portal within Moodle by the required due date/time. Late penalties of 5% of the available mark per day may be applied as per the assessment policy. 
 
Resources 
The learning materials and readings provided within Moodle will enable you to complete the portfolio tasks.  
You may use the external resources provided within the weekly modules, journal articles and credible websites as references. Do not reference Moodle itself. 
Tasks may be written in first- or third-person perspective. Your language must remain formal and academic as appropriate to the style and presentation of the task.  
If you require additional information on academic communication please go to the Academic Learning Centre Moodle site. The Academic Communication section has many helpful resources including information for those students with English as a second language. 
You may upload a draft to Turnitin before the due date to review the Similarity Score before making a final submission. Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism. You must paraphrase appropriately and support statements and information with valid and relevant references. 
 
Submission 
Submit your assessment via the unit Moodle site in Microsoft Word format only. 
 
Marking Criteria 
Refer to the marking rubric on the Moodle site for more detail on how marks will be assigned.  

Re-Attempts 
There is no re-attempt available with this assessment item.  
 
 
Part A (55%): Portfolio Task instructions: 
Task 1 (Week 6)
Using what you have learned from module 6, design (or re-design) a study space. You can choose to draw this design, use pictures you have found online or take a photo of a space where you like to study (this could be a space you have created or somewhere you go or even where you meet with your study group). 
OR  
Take a photo of the place where you meet with your study group.  
 
Share your design image with your group and discuss why you designed (or prefer) this space. Your discussion should include:  
Where is this place (general location, please do not give a specific address)? 
Why did you choose this place? 
How do the colours make you feel when you are in this space? 
Why do you think this place helps you to study/communicate well with your group members?  
Would you change anything about the space, and if so, what and why? 
 
Write your answers to these questions in your portfolio along with your image and explore if there were differences in answers between your group members (150 words). 
 
Task 2 (Week 7) 
Refer to your thinking task notes from Task 1 (assessment one). Reflecting on your notes, what you have learned about bias from module 7 and what you now know about your group members? 
Consider: 
- Have your thoughts, opinions, and the way in which you communicate with your group members changed?  
- What are your thoughts about working in a group with them? Has this changed? If so, in what way or if there is no change why do you think this is?  
Write your reflection in your portfolio (200 words) and include how this will inform your communication with new patients in the future.  
 
Task 3 (Week 8)
After completing learning activity 8.3.2, choose a term presented in the week 8 video. Write in your portfolio how you would explain this term to the person in the video attempting to define the term (150 words). Once you have explained the term present your explanation to your group. 
 
Task 4 (Week 9) 
Choose one of the acronyms from module 9 (ISBAR, PACE, CUSS) and create an artwork (such as a poem or picture) that will enable you to remember what the acronym stands for, when it would be used and what information/words you would use for each component of the acronym. You should acknowledge the sources you used to inform your creation, but you do not need to reference within the creative piece, however you will need to include your reference list at the end of the task. (150 words or one page picture).  
 
Task 5 (Week 10) 
Using the term and explanation that you used in task 3 (assessment two), outline how you would explain the meaning of your chosen term to a 7-year-old child and explore the differences between your adult explanation and paediatric explanation (250 words). 
 
Task 6 (Week 11) 
In your group have a debate about the following question: 
‘Is it ok to use a family member as a translator?’ 
Half of the group should work together to be “for” using a family member the other half “against” using a family member. After your debate, choose your stance and in 300 words provide a written summary and explain your rationale for your decision including the ethical considerations. Your response should refer to the relevant codes and standards (300 words). 
 
Task 7 (Week 12) 
As a group, discuss your learning across the term. As a beginning reflective practitioner, complete the SUTE for NURS11164. When you have completed this, consider if there were any differences between the way you fed back your thoughts about the unit to your peers in a group setting, compared to how you fed back anonymously online. Were there any differences between the feedback to your group members compared to the anonymous feedback tool? Did it feel differently to provide anonymous feedback? Provide a written summary of your thoughts regarding how you felt and communication style differences between anonymous feedback and face to face feedback (100 words). 
 
Part B (5%): SPA Tool 
Complete the Self and Peer Assessment tool within Moodle. You will evaluate yourself and your group members within this assessment tool by selecting the most relevant response on the Likert scale. When completing the evaluation tool, keep in mind what you have learnt about providing feedback, the registered nurse standards for practice (2016) and communication during the term.  


Assessment Due Date

Week 12 Thursday (30 May 2024) 4:00 pm AEST


Return Date to Students

Assessments will be returned to students prior to certification of grades.


Weighting
60%

Assessment Criteria

Portfolio Two, Part A Rubric (55%)

 
 
 
 
 
 

HD 

 
 
 
 
 

D 

 
 
 
 
 

C 

 
 
 
 
 

P 

 
 
 
 
 

F 

 
 
 
 
 

Score 

 
 
 
 
 

Presentation (5%) 

 
 
 
 
 

Consistently accurate with spelling, grammar, and paragraph structure. Adheres to the word count and submission is the students own work.   

 
 
 
 

Minimal (2-3) errors in spelling, grammar, or paragraph structure. Adheres to the word count and is the student’s own work.   

 
 
 
 

Few (3 – 4) errors with spelling, grammar, or paragraph structure. Adheres to the word count and is the student’s own work.   

 
 
 
 

Several (4-5) errors with spelling, grammar, or paragraph structure. Adheres to the word count and is the students own work.   

 
 
 
 

Many (>6) errors with spelling, grammar, or paragraph structure. Fails to adhere to the word count and/or is not the student’s own work.  

 
 
 
 

 

 

/5 

 
 
 
 
 

Task One (12%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples (including image of space) appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples (including image of space) to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples (including image of space) appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples (including image of space) appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples (including image of space) appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 

 
 
 
 

 

 

/12 

 
 
 
 
 

Task Two (12%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/12 

 
 
 
 
 

Task Three (12%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/12 

 
 
 
 
 

Task Four (12%) 

 
 
 
 
 

Content provides comprehensive and critical artwork (poem or picture) appropriate to the task supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate artwork (poem or picture) to the task supported by valid and relevant research, active participation in group activities and is the student’s own work. 

 
 
 
 

Content provides adequate artwork (poem or picture) appropriate to the task supported by valid and relevant research, active participation in group activities and is the student’s own work. 

 
 
 
 

Content provides some relevant artwork (poem or picture) appropriate to the task supported by valid and relevant research, active participation in group activities and is the student’s own work. 

 
 
 
 

Content provides no or inadequate artwork (poem or picture) appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work.  

 
 
 
 

 

 

/12 

 
 
 
 
 

Task Five (12%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/12 

 
 
 
 
 

Task Six (18%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work.  

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/18 

 
 
 
 
 

Task Seven (12%) 

 
 
 
 
 

Content provides comprehensive and critical written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides a strong and appropriate written discussion, arguments and examples to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides adequate written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides some relevant written discussion, arguments and examples appropriate to the task set, supported by valid and relevant research, active participation in group activities and is the students own work. 

 
 
 
 

Content provides no or inadequate written discussion, arguments and examples appropriate to the task and lacks support by valid and relevant research, active participation in group activities and/or is not the students own work. 

 
 
 
 

 

 

/12 

 
 
 
 
 

Referencing (5%) 

 
 
 
 
 

Consistently integrates valid and relevant references to support and reflect all ideas, factual information and quotations in tasks that require referencing. Consistently accurate with in-text referencing.    

Reference list is in alphabetical order and follows APA 7 guidelines. 

 
 
 
 

Generally, integrates valid and relevant references to support and reflect ideas, factual information and quotations with 1 or 2 exceptions in tasks that require referencing. 1-2 consistent in-text referencing errors identified.  

Reference list is in alphabetical order and follows APA 7 guidelines with minimal errors. 

 
 
 
 

Frequently integrates valid and relevant references to support and reflect ideas, factual information and quotations, with 3 or 4 exceptions in tasks that require referencing. 3-4 consistent in-text referencing errors identified. 

Reference list is in alphabetical order and follows APA 7 guidelines with some consistent errors. 

 
 
 
 

Occasionally integrates valid and relevant references to support and reflect ideas, factual information and quotations, with 5 or 6 exceptions in tasks that require referencing. 5-6 inconsistent in-text referencing errors identified.   

Reference list is in alphabetical order and follows APA 7 guidelines with many errors. 

OR reference list is not included immediately after the task requiring referencing.  

 
 
 
 

Fails to or infrequent attempts (6 or more errors) to integrate valid and relevant references to support & reflect ideas, factual information & quotations and/or is not the student’s own work. Referencing is inconsistent with APA style.  >6 inaccuracies with in-text referencing.  

 

Reference list is not in alphabetical order and does not follow APA 7 guidelines. 

 
 
 
 

 

 

/5 

 
 
 
 
 

Total Score: 

 
 
 
 

/100 

Portfolio Two, Part B: Criteria statements for SPA tool (5%)

Was dependable in attending group meetings.

Willingly accepted assigned tasks.

Contributed positively to group discussions.

Completed work on time or made alternative arrangements.

Helped others with their work when needed.

Did work accurately and completely.

Contributed their fair share of the work.

Worked well with other group members.

Overall was a valuable member of the team.

Additional comments.


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Examine the fundamental role of communication in in nursing practice as informed by professional standards
  • Explain communication strategies that enable effective professional relationships
  • Adapt communication strategies to facilitate effective communication in one-on-one and group contexts
  • Analyse and evaluate your communication strengths and identify communication challenges you may encounter in future clinical practice.

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?