CQUniversity Unit Profile
OCHS12019 Term 1 - 2020
Human Factors
All details in this unit profile for OCHS12019 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

This unit introduces you to the discipline of human factors and how a knowledge of human strengths and limitations, both cognitive and physical, can lead to better safety outcomes. This unit addresses end-user design issues and human variability in occupational contexts. You will explore human factors principles and learn to assess human interaction concerns using a variety of human factors methods. You will also develop skills to make human factors design recommendations to enhance human performance.

Details

Career Level: Undergraduate
Unit Level: Level 2
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisite study of 24 credit points.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2020

Adelaide
Brisbane
Bundaberg
Gladstone
Mackay
Melbourne
Online
Perth
Rockhampton
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Portfolio
Weighting: 25%
2. Written Assessment
Weighting: 25%
3. Group Work
Weighting: 50%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Have Your Say survey

Feedback

The pre-lecture videos are an excellent preview to the weeks learning, they make learning and revision easy.

Recommendation

Continue to provide students with the weekly pre-recorded lecture series.

Feedback from Have Your Say survey

Feedback

The group assessment was challenging and a practical way of learning.

Recommendation

Students will continue to be supported throughout the teamwork assignment, as group work at distance can be challenging.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  2. Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  3. Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  4. Develop teamwork and project management skills through the application of human factors assessment and problem solving.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%
Textbooks and Resources

Textbooks

Supplementary

Introduction to Human Factors First edition (2017)

Authors: Stone, Nancy J., Chaparro, Alex, Keebler, Joseph R., Chaparro, Barbara S., and Mcconnell, Daniel S
CRC Press
Web Web
ISBN: 9781315153704
Binding: eBook
Supplementary

Introduction to Human Factors and Ergonomics Fourth Edition (2017)

Authors: Bridger, Robert
CRC Press
Web Web
ISBN: 9781498796118
Binding: eBook

Additional Textbook Information

Both supplementary eTextbooks are available for download from the CQUniversity library.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Elise Crawford Unit Coordinator
e.crawford@cqu.edu.au
Schedule
Week 1 Begin Date: 09 Mar 2020

Module/Topic

Introduction to Human Factors

Chapter

Chapter 1: Introduction to Human Factors

Events and Submissions/Topic

  • Do the Belbin Team Role Test
  • Introduce yourself in the Introduction & Teamwork forum as per instructions

Tip: Read instructions for Assessment Item 1 carefully

Week 2 Begin Date: 16 Mar 2020

Module/Topic

Human Factors Research

Chapter

Chapter 2: Research methods

Events and Submissions/Topic

  • Explore effective teamwork on the internet
  • Start forming teams of four 

Tip: Google Scholar is a useful alternative to the Library Databases to find HF research

Week 3 Begin Date: 23 Mar 2020

Module/Topic

Physical Ergonomics I

Chapter

Work Physiology (Wickens et al. 2014)

Events and Submissions/Topic

Tip: Use the current Harvard Reference Style Guide located in the Unit Profile


Human Factors Portfolio Due: Week 3 Friday (27 Mar 2020) 11:59 pm AEST
Week 4 Begin Date: 30 Mar 2020

Module/Topic

Physical Ergonomics II

Chapter

Chapter 9: Anthropometry and Biomechanics

Events and Submissions/Topic

Tip: If you are not yet in a team by Friday night you will be placed in a team

Week 5 Begin Date: 06 Apr 2020

Module/Topic

Cognitive Ergonomics I

Chapter

Chapter 3: Vision (Section 3.4)

Chapter 6: Attention, Memory, and Multitasking

Events and Submissions/Topic

Tip: Watch the tutorial on HF principles for poster design


MSD Risk Poster Due: Week 5 Thursday (9 Apr 2020) 11:59 pm AEST
Vacation Week Begin Date: 13 Apr 2020

Module/Topic

Chapter

Events and Submissions/Topic

  • Keep your eye out for usability problems

Tip: It is useful to help each other. Use the Peer Review forum to ask your peers to review your team contract. Do the same for them. You could also use this forum for all aspects of your work.

Week 6 Begin Date: 20 Apr 2020

Module/Topic

Human Factors in Design

Chapter

Chapter 5: Methods of Evaluation

Events and Submissions/Topic

Tip: Decide on the usability problem to fix.

Team Contract Due: Week 6 Friday (24 Apr. 2020) 11:59 pm AEST

Week 7 Begin Date: 27 Apr 2020

Module/Topic

Cognitive Ergonomics II

Chapter

Chapter 8: Controls (Section 8.5)

Events and Submissions/Topic

Tip: Add to your workbook regularly for best results 

Tip: Conduct preliminary analysis to understand the needs, limitations and capabilities of your user population

Week 8 Begin Date: 04 May 2020

Module/Topic

Environmental Ergonomics

Chapter

Chapter 10: Environmental Design

Events and Submissions/Topic

Tip: Conduct secondary analysis to define the problem

Week 9 Begin Date: 11 May 2020

Module/Topic

Organisational Ergonomics I

Chapter

Chapter 11: Human Error

Events and Submissions/Topic

Tip: Evaluate redesign options

Week 10 Begin Date: 18 May 2020

Module/Topic

Organisational Ergonomics II

Chapter

Chapter 11: Reducing Errors (Section 11.7)

Events and Submissions/Topic

Tip: Upload the proposal and 'save' (not submit) to check the TurnitIn score. Adjust as necessary.

Team Proposal Due: Week 11 Friday (29 May 2020) 11:59 pm AEST

Week 11 Begin Date: 25 May 2020

Module/Topic

Human Factors and Safety

Chapter

Chapter 15 (Bridger 2018)

Events and Submissions/Topic

Tip: Each team member should read through the proposal to ensure it flows well and is compelling. Imagine an entrepreneur is looking to fund your project. 

Week 12 Begin Date: 01 Jun 2020

Module/Topic

Future Trends

Chapter

Chapter 12: Future Trends in Human Factors    

Events and Submissions/Topic

Tip: Look for the email with the link to the Self & Peer Assessment survey 


Design Project Due: Week 12 Friday (5 Jun 2020) 11:59 pm AEST
Review/Exam Week Begin Date: 08 Jun 2020

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 15 Jun 2020

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Portfolio

Assessment Title
Human Factors Portfolio

Task Description

Purpose

The purpose of this portfolio is to give you an opportunity to build some of the underpinning skills that support technical skills within Human Factors (aka Ergonomics) that you will need to employ in your subsequent assessment items. Underpinning skills include: getting to know each other, communication (verbal and visual), information literacy (academic writing, research and referencing), collaboration, critical thinking, teamwork, and IT competence.

Instructions

There are three tasks that must be completed in Moodle and then submitted for assessment as a single document in the form of a portfolio. The three tasks are as follows:

Task One: Personal introduction

Introduce yourself in the Introduction & Teamwork forum. Include in your introduction: 1) where you live, 2) what line of work you do, 3) your team role preferences (based on the results from the Belbin Team Role Test provided to you in Moodle), and 4) based on what you have learned about yourself and teamwork, offer one way you will contribute to an effective teamwork effort.

Task Two: A visual representation of 'Effective Teamwork' (no larger than one A4 page)

Create and upload a document that visually represents effective teamwork. You can select a medium of your choice, such as: a sketch note, mind map, rich picture, diagram, process chart, or blue print, or some other visual means. Post your document with a short note in the Introduction & Teamwork forum to share and discuss with your classmates.

Task Three: Review and discuss Human Factors research

You are required to review one research article that no-one else has reviewed for one of the main domain areas of Human Factors, i.e. physical, cognitive, organisational, or environmental. A forum for each of these domains is set up in the assessment block for your convenience. It is recommended that you develop your review off-line before posting it in the associated forum. When you are ready to post your review, go to the relevant domain forum: start a new topic, add your review, and provide the citation of the article in the topic header: e.g. (Smith 2020). This will make it easier for other students to know which articles have been reviewed. In 150 words or less, your post should include:

  • The research article review (study aim, people investigated/impacted, methods, results and conclusions)
  • A complete reference and publication number (at the end of the review)
  • The attached article (pdf)

In the other three forums, reply to another student's review and discuss the topic at hand in a meaningful way in under 100 words. To be meaningful, the discussion needs to extend the topic. You can do this in a number of ways, such as:

  • relating information from another source, or
  • illustrating the point with an example.

Ensure you have a contribution in each of the domain forums and in total for assessment (1 Review + 3 Reply discussions).

NOTE: all reviewed articles must be a published peer-reviewed journal article. Therefore, do not review chapters, books, white papers, conference papers, workbooks, handbooks, and the like. However, these items are acceptable in a reply post where appropriate.


Assessment Due Date

Week 3 Friday (27 Mar 2020) 11:59 pm AEST


Return Date to Students

Week 5 Friday (10 Apr 2020) 12:00 am AEST


Weighting
25%

Assessment Criteria

Out of a possible score of 100, the marks awarded for the Human Factors Portfolio are as follows:

Your introduction (where you live, what you do for work, team role preferences, one way you will contribute to effective teamwork) 20 marks

Your illustration that represents 'Effective Teamwork' (free choice: sketch, mind map, rich picture, diagram, concept map, blueprint...) 20 marks

Human Factors research posts (Review - 30 marks, Reply One - 10 marks, Reply Two - 10 marks, Reply Three - 10 marks)




Referencing Style

Submission
Online

Submission Instructions
The portfolio is to be presented as one document in one of the following formats: doc, docx, pdf.

Learning Outcomes Assessed
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Information Technology Competence
  • Ethical practice
  • Social Innovation

2 Written Assessment

Assessment Title
MSD Risk Poster

Task Description

Purpose

An important skill of safety science professionals is to identify work tasks that present Musculoskeletal Disorder (MSD) risks. This assignment is about developing your understanding of the principles of assessment for human-task interactions while at work.

Instructions

You are required to identify a manual handling task at work (or one at home that can be applied to a working environment) that involves a static two-handed lift. That is a task that does not involve stepping. You are required to conduct three task assessments using the following human factors analytical tools, namely: 1) a Hierarchical Task Analysis, 2) the Revised NIOSH Lifting Equation and the Rapid Entire Body Assessment. From the findings of your study you are to offer redesign recommendations to reduce the MSD risk identified. Your work is to be presented in poster abstract format. The poster is to be suitable for display at a conference to inform delegates of the physical task you have assessed. Your poster should contain the following:

  • The context of the workplace or other setting,
  • details about the person who is at risk,
  • a description of the task being performed,
  • the risk factors found from the analysis,
  • evidence of analysis competence,
  • a discussion about the significance of the risk,
  • task redesign recommendations, and
  • a reference list containing scholarly articles.



Assessment Due Date

Week 5 Thursday (9 Apr 2020) 11:59 pm AEST


Return Date to Students

Week 6 Friday (24 Apr 2020) 12:00 am AEST


Weighting
25%

Assessment Criteria

Poster content (100 marks)

  • Contextual detail of workplace or other setting and the worker involved - 20 marks
  • Demonstrates competence when assessing physical tasks - 20 marks
  • Risk factors are identified and the significance of their risk discussed - 20 marks
  • English expression, spelling, grammar, and references - 20 marks
  • Applies Human Factors principles for poster design - 20 marks


Referencing Style

Submission
Online

Submission Instructions
Please use the poster template provided in Moodle to populate and submit your poster. Submit in ppt, pptx, or pdf format only.

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Social Innovation

3 Group Work

Assessment Title
Design Project

Task Description

Purpose

This project has has three main objectives: 1) to develop leadership and project management skills relevant to design projects, 2) to develop design thinking and user-centred design skills, and 3) to develop reflexive practice.

Instructions

You are required to submit the following items:

  1. Team Contract
  2. Team Concept Proposal
  3. Individual Workbook and Self & Peer Assessment

Team Contract (20 marks)

As a team, you are to develop a team contract to establish lines of communication and rules of process. A template will be provided on Moodle for you to use as well as instructions for forming teams. In 1000 to 1500 words, the contract should contain:

  • Team profile and contingencies
  • Communication plan
  • Schedule of milestones
  • Issues resolution plan
  • All team members to agree and sign the contract

Team Concept Proposal (30 marks)

As a team, your task is to find a usability problem, more specifically a human-machine interaction problem. You are to take a user-centred approach to assess and resolve the problems found. To assess the problem you will use various human factors analytical tools. Based on findings and knowledge of human needs, capabilities and limitations, your team is to propose redesign changes to improve use of the problematic product. In 3500 words, the proposal should include:

  • Title page
  • Executive summary
  • Table of contents
  • Introduction
  • User population
  • Methods used
  • Results and discussion
  • Problem definition
  • An evaluation of redesign options
  • Justification and details of chosen concept
  • References
  • Appendices

The proposal should be presented in CQUni Harvard Style:

  • Single document
  • 1.5 line spacing
  • Numbered sections
  • Total file size cannot exceed 10 MB.

It is up to the individual team members to negotiate how the final proposal will be written. It is highly recommended to have one person curate (put it together) the final document. After which, all team members should review the entire document to ensure it flows well and is persuasive to a prospective entrepreneur. Unless there are exceptional circumstances, all team members will receive the same grade for team submissions.

Individual Workbook (50 marks)

As an individual team member you are to keep a record of work done for the team effort. The workbook is to contain project work done by you and to show how you have contributed to the team effort. Each contribution should be accompanied with either a descriptor, explanation of how your work contributes to the project, and/or a personal reflection. Students must demonstrate the ability to: 1) be a self-starter, 2) be a team player, 3) empathise with the user, 4) identify design trade-offs, 5) co-design, and 6) to apply human-centred design and design thinking principles to a human-machine interaction problem. A workbook template will be provided on Moodle to assist you. In addition to the workbook, you will be asked to complete a short Self & Peer Assessment to rate the performance of yourself and your team members. The results from this survey may be used to moderate your workbook grade (up or down), to provide a more holistic account of your team performance. A link to the survey will be sent to you via your student email two weeks before the due date, and one week later as a reminder.


Assessment Due Date

Week 12 Friday (5 Jun 2020) 11:59 pm AEST

The Team Contract is due Friday of Week 6, The Team Proposal is due Friday of Week 11, The Individual Workbook and Self & Peer Assessment is due Week 12.


Return Date to Students

Exam Week Friday (19 Jun 2020) 12:00 am AEST


Weighting
50%

Assessment Criteria

Team grade (50 marks), Individual grade (50 marks)

Team Contract (20 marks)

  • Team profile and contingencies - 5 marks
  • Communication plan - 5 marks
  • Schedule of milestones - 5 marks
  • Issues resolution plan - 5 marks

Team Redesign Proposal (30 marks)

  • Integrates principles of human needs, capabilities and limitations - 5 marks
  • Analyses the interaction problem including the environment of use - 5 marks
  • Develops a suitable problem definition statement and success criteria - 5 marks
  • Systematically evaluates potential concept solutions - 5 marks
  • Develops a design concept that meets the problem definition from a human perspective - 5 marks
  • Format is consistent with a professional design proposal - 5 marks

Individual Project Workbook (50 marks)

  • Demonstrates an ability to be a self-starter (initiative, reliability, time management) – 10 marks
  • Demonstrates an ability to be a team player (respectful, positive, communicable, and supportive) – 10 marks
  • Demonstrates the ability to empathise with the user and to identify design trade-offs – 10 marks
  • Demonstrates an ability to co-design to solve a human interaction problem (participation, cooperation, ideation, and contribution) - 10 marks
  • Demonstrates an ability to apply human-centred design and design thinking to a human-machine interaction problem - 10 marks
  • Self and Peer Assessment survey - 10 marks

Note: If applicable, the Self and Peer Assessment may also be used to moderate the marks assigned to the team proposal.


Referencing Style

Submission
Online Group

Submission Instructions
The Team Contract and Design Proposal are submitted by one team member. The Individual Workbook and Self & Peer Assessment is submitted by each student.

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Team Work
  • Information Technology Competence
  • Cross Cultural Competence
  • Ethical practice
  • Social Innovation

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

What can you do to act with integrity?

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.