CQUniversity Unit Profile
OCHS13017 Resilient Organisations
Resilient Organisations
All details in this unit profile for OCHS13017 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

In this unit you will consider some of the latest theories in the Safety Sciences, particularly in relation to the concept of resilience in organisations and broader organisational culture issues. The factors which influence the quality and validity of decision making within organisations, such as, values, mindfulness, culture, adaptive systems, participation and leadership in complex socio-technical systems will be considered. You will critically reflect on and evaluate theories such as resilience engineering, high reliability organisations, safety culture and safety climate, and discuss the usefulness of these theories to practice. You will also have the opportunity to evaluate the usefulness of the tools and methods available to measure and monitor factors that affect resilience and other safety science concepts within organisations.

Details

Career Level: Undergraduate
Unit Level: Level 3
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisite:- AINV11002

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2019

Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Critical Review
Weighting: 20%
2. Written Assessment
Weighting: 40%
3. Literature Review or Systematic Review
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Have Your Say Feedback.

Feedback

Students requested the assessment tasks be made clearer.

Recommendation

Review and revise the assessment tasks to ensure that the assessment requirements are clear and easily understood.

Feedback from Have Your Say Feedback.

Feedback

Students requested less reading material and felt the volume of reading was too high.

Recommendation

Review the amount of reading material provided to students.

Feedback from Have Your Say Feedback.

Feedback

Students requested that the lecturer be more engaging during the Zoom lecture.

Recommendation

Review the lecture delivery and content to better engage with the students.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Explore the characteristics of resilience in organisations.
  2. Develop an ability to critically read and write on contemporary safety science theories from an evidence-informed advancing safety professional perspective.
  3. Evaluate the theories that underpin resilience in organisations such as resilience engineering, safety culture and high reliability organisations and discuss the usefulness of these theories to practice.
  4. Discern those factors which influence the quality and validity of decision making within organisations, such as, values, mindfulness, culture, adaptive systems, participation and leadership.
  5. Compare controversial terms related to safety and culture and the ongoing debate underlying these precepts and relationships.
  6. Evaluate the usefulness of the tools and methods available to measure and monitor contemporary safety science concepts such as organisational resilience potentials and safety culture/safety climate.

Nil at this time but congruent with the new Body of Knowledge released by the Australian OHS Education Board.

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Critical Review - 20%
2 - Written Assessment - 40%
3 - Literature Review or Systematic Review - 40%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
1 - Critical Review - 20%
2 - Written Assessment - 40%
3 - Literature Review or Systematic Review - 40%
Textbooks and Resources

Textbooks

Prescribed

Managing the Unexpected: Sustained Performance in a Complex World

Edition: Third (2015)
Authors: Karl E. Weick and Kathleen M. Sutcliffe
Wiley
USA
ISBN: 978-1-118-86241-4
Binding: Paperback

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Peter Marshall Unit Coordinator
p.marshall@cqu.edu.au
Schedule
Week 1 Begin Date: 15 Jul 2019

Module/Topic

An Introduction to Critical Reading

High Reliability Organisations (HROs) - Early Theory Underpinnings


Chapter

Prescribed Readings Supplied via Moodle

Text Book Chapter 1

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up
Week 2 Begin Date: 22 Jul 2019

Module/Topic

High Reliability Organisations (HROs) - Current Theory

Chapter

Prescribed Readings Supplied via Moodle

Text Book Chapter 2

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 3 Begin Date: 29 Jul 2019

Module/Topic

Resilience Engineering (RE)

Chapter

Prescribed Readings Supplied via Moodle

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 4 Begin Date: 05 Aug 2019

Module/Topic

Resilience Engineering v Organisational Resilience - Conflict or Conversion?

Chapter

Prescribed Readings Supplied via Moodle

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 5 Begin Date: 12 Aug 2019

Module/Topic

The Five Principles of Resilience - Organisational Mindfulness and Mindful Organising

Chapter

Prescribed Readings Supplied via Moodle

Text Book Chapters 3 - 7

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up


Critical reading Due: Week 5 Friday (16 Aug 2019) 5:00 pm AEST
Vacation Week Begin Date: 19 Aug 2019

Module/Topic

Break Week - Continue your readings

Chapter

Events and Submissions/Topic


Week 6 Begin Date: 26 Aug 2019

Module/Topic

Safety Culture and Safety Climate


Chapter

Prescribed Readings Supplied via Moodle

Start Text Book Chapter 8

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 7 Begin Date: 02 Sep 2019

Module/Topic

Organisational Resilience Strategy and Leadership

Chapter

Prescribed Readings Supplied via Moodle

Finish Text Book Chapter 8

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 8 Begin Date: 09 Sep 2019

Module/Topic

The Fifth Age of Safety - The Adaptive Age and Adaptive Leadership for Complexity

Chapter

Prescribed Readings Supplied via Moodle

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 9 Begin Date: 16 Sep 2019

Module/Topic

Safety I and Safety II - Erik Hollnagel's Potentials for Resilience in Organisations

Hollnagel's FRAM Concepts/Context of Event

Chapter

Prescribed Readings Supplied via Moodle

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up


Organisational Surveys Report Due: Week 9 Monday (16 Sept 2019) 10:00 am AEST
Week 10 Begin Date: 23 Sep 2019

Module/Topic

Healthy Organisations - Being Resilient

Chapter

Prescribed Readings Supplied via Moodle

Text Book Chapter 9

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 11 Begin Date: 30 Sep 2019

Module/Topic

Integrating concepts from this unit into your evidence-based professional practice

Chapter

Prescribed Readings Supplied via Moodle

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Week 12 Begin Date: 07 Oct 2019

Module/Topic

Organisational Resilience Review - drawing it all together

Chapter

Events and Submissions/Topic

Weekly Zoom Tutorial and Catch Up

Review/Exam Week Begin Date: 14 Oct 2019

Module/Topic

Chapter

Events and Submissions/Topic

Literature review Due: Review/Exam Week Monday (14 Oct 2019) 10:00 am AEST
Exam Week Begin Date: 21 Oct 2019

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Critical Review

Assessment Title
Critical reading

Task Description

This assessment item requires you to critically read, reflect on and comment on two readings and will form part of the skills you will learn as an emerging professional. You will be asked to reflect on the theories and research which make up the notions of both High Reliability Organisations (HROs) and Resilience Engineering as concepts which inform organisational practices of safety, reliability and resilience. This assessment item relates to the course learning outcomes (1 to 6) as stated in this course profile.

You are therefore required to:-

(a)       Convey your reflection on the two theories being discussed (what do you think of these concepts) being (a) HRO’s (5%) and Resilience Engineering (5%); and

(b)       Deliver view points and opinion which demonstrates your critical reading on the papers supplied on (a) HRO’s (5%) and Resilience Engineering  (5%).

Your written piece will therefore consist of both reflection on the theories and critical reading of the articles supplied around these concepts.

You must use correct Harvard style in-text referencing when referring to reading material in your posts but no reference list is required.


Assessment Due Date

Week 5 Friday (16 Aug 2019) 5:00 pm AEST


Return Date to Students

Week 8 Friday (13 Sept 2019)


Weighting
20%

Assessment Criteria

The grading criteria are below:

  • Conveys Reflection on Resilience Engineering theory (5%)
  • Delivers view points or opinions based on the critical reading of the Resilience Engineering material presented (5%)
  • Conveys Reflection on High Reliability Organisational Theory (5%)
  • Delivers view points or opinions based on the critical reading of the HRO material presented (5%)


Referencing Style

Submission

No submission method provided.


Learning Outcomes Assessed
  • Explore the characteristics of resilience in organisations.
  • Develop an ability to critically read and write on contemporary safety science theories from an evidence-informed advancing safety professional perspective.
  • Evaluate the theories that underpin resilience in organisations such as resilience engineering, safety culture and high reliability organisations and discuss the usefulness of these theories to practice.
  • Compare controversial terms related to safety and culture and the ongoing debate underlying these precepts and relationships.


Graduate Attributes
  • Critical Thinking
  • Information Literacy

2 Written Assessment

Assessment Title
Organisational Surveys Report

Task Description

This assessment enables you to gain experience in reviewing and assessing workplace survey tools used to measure an aspect of organisational culture.

You will be presented with several survey tools, from which you are required to choose one for review. You will analyse and review the appropriateness of the survey's application in real-world practice.

You are required to:

(a) Recognise the purpose of the survey and its history/relevance to current theory

(b) Understand when and how the survey would be used in real-world applications

(c) Evaluate how the meaning of any results obtained by use of such surveys might inform strategic leadership decision making

(d) Discuss your own thinking (opinions, questions, decisions, thoughts) on the usefulness of the survey (ie how well it is measuring the concept it is supposed to be measuring)

(e) Discuss your own final view on the usefulness of the survey from a safety professional viewpoint, based on what you have discovered in your reading this term

(f) Reference appropriate material to support (evidence) your written arguments.


Assessment Due Date

Week 9 Monday (16 Sept 2019) 10:00 am AEST


Return Date to Students

Week 12 Monday (7 Oct 2019)

Assessments will be returned within 3 weeks of the due date.


Weighting
40%

Minimum mark or grade
In order to pass this unit students must attempt this assessment item and achieve an overall grade of at least 50% for the whole unit.

Assessment Criteria

(a) Recognise the purpose of the survey and its history/relevance to current theory (20%);

(b) Understand when and how the survey would be used in real-world applications (20%);

(c) Evaluate how the meaning of any results obtained by use of such surveys might inform strategic leadership decision making (20%);

(d) Discuss your own thinking (opinions, questions, decisions, thoughts) on the usefulness of the survey (ie how well it is measuring the concept it is supposed to be measuring) (20%);

(e) Discuss your own final view on the usefulness of the survey from a safety professional viewpoint, based on what you have discovered in your reading this term (15%); and

(f) Reference appropriate material to support (evidence) your written arguments (5%).

A detailed assessment rubric will be provided in Moodle during the term.


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Develop an ability to critically read and write on contemporary safety science theories from an evidence-informed advancing safety professional perspective.
  • Evaluate the theories that underpin resilience in organisations such as resilience engineering, safety culture and high reliability organisations and discuss the usefulness of these theories to practice.
  • Discern those factors which influence the quality and validity of decision making within organisations, such as, values, mindfulness, culture, adaptive systems, participation and leadership.
  • Evaluate the usefulness of the tools and methods available to measure and monitor contemporary safety science concepts such as organisational resilience potentials and safety culture/safety climate.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy

3 Literature Review or Systematic Review

Assessment Title
Literature review

Task Description

A literature review is a critical look into current theories and research findings to enable the reader to make an informed decision and gain knowledge about current issues or gaps in current research.


Choose one of the six topics listed below. You are required to write a literature review on one of the six topics listed below for further investigation with a view to being able to propose an answer to the question being asked:-

  1. Organisational resilience: Do all organisations have the potential to be resilient as proposed by Hollnagel's Safety II concepts?
  2. Resilience Engineering and Organisational Resilience: What does the current debate tell you about these resilience concepts being the same or different?
  3. The Five principles of Collective Mindfulness: What is understood about how these principles work to enable organisations to be resilient?
  4. Safety Culture: How can organisations and the leaders in those organisations increase safety culture?
  5. Strategic Safety leadership for Managing the Unexpected: What should leaders be doing to manage complex systems emergence?
  6. The 5th Age of Safety: Where have we been and where are we going from a safety professional's point of view?

You are required to search and find both relevant and the latest information and research on your chosen topic. You are also required to incorporate in your writing how the answers you are proposing can translate into evidence-based practice for you as a safety professional.

The literature review should include a minimum of 10 peer-reviewed journal articles and should be 3,500 words.


Assessment Due Date

Review/Exam Week Monday (14 Oct 2019) 10:00 am AEST


Return Date to Students

Exam Week Monday (21 Oct 2019)

Assessment will be returned within 3 weeks of submission


Weighting
40%

Assessment Criteria

The grading criteria are below:

  • Comprehension and discussion and critical review of the theory by examination of the past and current writing and research on the subject. It would be expected that you will reference at least 10 peer-reviewed journal articles to support your writing (30%).
  • Evaluation of the review findings and how you critically view those findings to answering the major question under review (30%).
  • Demonstrates the ability to write about the transfer of knowledge of the literature review findings/results into practice as evidence-informed based practice skills (30%).
  • Uses correct Harvard style referencing and demonstration of advanced academic writing (10%).


Referencing Style

Submission

No submission method provided.


Learning Outcomes Assessed
  • Explore the characteristics of resilience in organisations.
  • Develop an ability to critically read and write on contemporary safety science theories from an evidence-informed advancing safety professional perspective.
  • Evaluate the theories that underpin resilience in organisations such as resilience engineering, safety culture and high reliability organisations and discuss the usefulness of these theories to practice.
  • Discern those factors which influence the quality and validity of decision making within organisations, such as, values, mindfulness, culture, adaptive systems, participation and leadership.
  • Compare controversial terms related to safety and culture and the ongoing debate underlying these precepts and relationships.


Graduate Attributes
  • Communication
  • Critical Thinking
  • Information Literacy
  • Cross Cultural Competence

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?