CQUniversity Unit Profile
SAFE20017 Human Factors in Complex Systems
Human Factors in Complex Systems
All details in this unit profile for SAFE20017 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

This advanced level unit introduces students to the practices and principles of Human Factors and examines the ways that humans function in complex social and organisational safety systems. This unit discusses the core principles of physical, cognitive and organisational ergonomics and provides a base knowledge that students build upon throughout their course. Students will learn and apply knowledge in the area of anthropometric variation of the human body to end user design enhancements as well as discussing concepts of job design in relation to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts.

Details

Career Level: Postgraduate
Unit Level: Level 8
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

There are no requisites for this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2017

Distance

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Group Discussion
Weighting: 20%
2. Written Assessment
Weighting: 40%
3. Written Assessment
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student feedback and teaching staff self evaluation

Feedback

Assignment questions need to be clearer

Recommendation

Assignments to be reassessed and changes made

Feedback from Student feedback and teaching staff self evaluation

Feedback

Leaning resources need to be updated

Recommendation

Learning resources to be reviewed and updated

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
  2. Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.
  3. Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
  4. Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.
  5. Critique comtemporary theories of human performance in complex systems.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Group Discussion - 20%
2 - Written Assessment - 40%
3 - Written Assessment - 40%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
8 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8
1 - Group Discussion - 20%
2 - Written Assessment - 40%
3 - Written Assessment - 40%
Textbooks and Resources

Textbooks

Prescribed

Human Factors in Simple and Complex Systems

Edition: 2nd (2008)
Authors: Proctor, R & Van Zandt, T
CRC Press Taylor & Francis
Boca Raton Boca Raton , FL , USA
ISBN: 9878-0-8058-4119-0
Binding: Hardcover

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Karen Klockner Unit Coordinator
k.klockner@cqu.edu.au
Schedule
Week 1 Begin Date: 10 Jul 2017

Module/Topic

Introduction: The discipline of Human Factors / Ergonomics

Chapter

Chapter 1, pp. 3-23

Events and Submissions/Topic

Week 2 Begin Date: 17 Jul 2017

Module/Topic

The discipline of Human Factors / Ergonomics

  • Task Analysis

Chapter

Chapter 1, pp. 69-70

Events and Submissions/Topic

Week 3 Begin Date: 24 Jul 2017

Module/Topic

Physical Ergonomics

  • Anthropometrics
  • Workspace design

Chapter

Chapter 16, pp. 433-445

Chapter 16, pp. 455-465

Events and Submissions/Topic

Week 4 Begin Date: 31 Jul 2017

Module/Topic

Physical Ergonomics:

  • Hand tools
  • Manual handling

Chapter

Chapter 16, pp. 445-451

Chapter 16, pp. 451-455

Events and Submissions/Topic

Week 5 Begin Date: 07 Aug 2017

Module/Topic

Cognitive Ergonomics

  • Human information processing
  • Perception
  • Memory and retention

Chapter

Chapter 4, pp. 81-87

Chapter 9, pp. 229-248

Chapter 10, pp. 261-287

Events and Submissions/Topic

Vacation Week Begin Date: 14 Aug 2017

Module/Topic

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 21 Aug 2017

Module/Topic

Cognitive Ergonomics

  • Displays
  • Mental workload

Chapter

Chapter 8, pp. 193-226

Chapter 9, pp. 249-259

Events and Submissions/Topic

Week 7 Begin Date: 28 Aug 2017

Module/Topic

Cognitive Ergonomics

  • Decision making
  • Skill acquisition
  • Cognitive task analysis

Chapter

Chapter 11

Chapter 12

Events and Submissions/Topic

Physical Ergonomics Manual Task Analysis Due: Week 7 Friday (1 Sept 2017) 11:45 pm AEST
Week 8 Begin Date: 04 Sep 2017

Module/Topic

Organisational Ergonomics

  • Human error and reliability
  • Fatigue
  • Drugs

Chapter

Chapter 3

Chapter 18, pp. 508-513

Events and Submissions/Topic

Group Discussions - Moodle Due: Week 8 Friday (8 Sept 2017) 11:45 pm AEST
Week 9 Begin Date: 11 Sep 2017

Module/Topic

Organisational ergonomics

  • Human-machine interaction
  • Designing for end users

Chapter

Chapter 13, pp. 341-365

Events and Submissions/Topic

Week 10 Begin Date: 18 Sep 2017

Module/Topic

Environmental ergonomics

Chapter

Chapter 17, pp. 467-497

Events and Submissions/Topic

Week 11 Begin Date: 25 Sep 2017

Module/Topic

Tools, principles and practice

Chapter

Events and Submissions/Topic

Week 12 Begin Date: 02 Oct 2017

Module/Topic

Unit Review

Chapter

Events and Submissions/Topic

Cognitive Ergonomics Equipment Analysis Due: Week 12 Friday (6 Oct 2017) 11:45 pm AEST
Review/Exam Week Begin Date: 09 Oct 2017

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 16 Oct 2017

Module/Topic

Chapter

Events and Submissions/Topic

Term Specific Information

Students must complete all three assessment tasks to pass this unit.

Assessment Tasks

1 Group Discussion

Assessment Title
Group Discussions - Moodle

Task Description

In Moodle you will be required to post one (1) contribution about a journal article you have found which relates to each one of the four discussion groups which are headed:-

The Discipline of Human Factors and Ergonomics;

Physical Ergonomics;

Cognitive Ergonomics; and

Organisational Ergonomics.

Your post should briefly inform the other students about the journal article, what the research was about and what the findings were.
You should keep your post to less than 150 words and you should not cite a journal article which someone else has already done.

This exercise is intended to give all students a brief overview of some of the research being conducted in the Human Factors/Ergonomics area and serve as a good starting point for the other assessments you will do. You are also required to post three general discussion replies to other students in the other discussion groups from which you have not done your journal article post.

The end result is that you will have made a contribution to each of the four discussion group areas as listed above. The contributions MUST pertain to the subject matter and ADD to the discussion of the ergonomics content in this unit.


Assessment Due Date

Week 8 Friday (8 Sept 2017) 11:45 pm AEST


Return Date to Students

Week 10 Friday (22 Sept 2017)


Weighting
20%

Assessment Criteria

The key assessment criteria used will be your 'genuine participation' and your 'contribution to the knowledge of the research in the area of Human Factors and Ergonomics' within the Moodle learning environment.


Referencing Style

Submission
Online

Submission Instructions
Assessment will be done via the Moodle site activity history information, no submission necessary.

Learning Outcomes Assessed
  • Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
  • Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.
  • Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
  • Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.
  • Critique comtemporary theories of human performance in complex systems.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management
  • Ethical and Professional Responsibility
  • Leadership

2 Written Assessment

Assessment Title
Physical Ergonomics Manual Task Analysis

Task Description

An important step in the overall human factors/ergonomics process is identifying work tasks which might result in Musculoskeletal Disorders (MSD) risks. This assessment is about developing you understanding of the principles of assessment of these types of activities using human factors assessment tools.

Choose a manual task activity or task that might result in a Musculoskeletal Disorder (MSD) being performed in your workplace which is suitable for analysis by NIOSH and RULA or REBA.

Prepare a written report which covers:- The risk factors or problems, the analysis of the task using the appropriate tools, discusses the findings based on human factors and ergonomics and make recommendations for improvement to this task within the workplace.


Assessment Due Date

Week 7 Friday (1 Sept 2017) 11:45 pm AEST


Return Date to Students

Week 9 Friday (15 Sept 2017)


Weighting
40%

Assessment Criteria

Your assessment task will be assessed against the following criteria:

• Identifies context of workplace and/or other setting and people involved

• Describes the actual task being assessed • Describes MSD hazard or issues and potential effects

• Assesses the MSD risk score using a human factors or ergonomics tool (NIOSH and a REBA or RULA)

• Recommends changes based on assessment findings for MSD improvements to the workplace or other setting

• Presentation, Referencing and grammar


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
  • Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management

3 Written Assessment

Assessment Title
Cognitive Ergonomics Equipment Analysis

Task Description

Your task is to perform an evaluation of an item of equipment with regard to COGNITIVE ERGONOMICS. You are required to conduct an ergonomic evaluation of an item of equipment using a Cognitive Task Analysis and prepare a formal report. The focus on the report will be on problem identification including:-

  • How the equipment does or does not match the cognitive (i.e. information processing) characteristics of the users;
  • How the equipment does or does not match the physical characteristics of the users (briefly—not major focus of report);
  • Other problems; reference to relevant literature to support your analysis;
  • Design recommendations (solutions to problems) for improving the match between the cognitive characteristics of the users and the design of the equipment;
  • Any other recommendations from a Human Factors perspective.


Assessment Due Date

Week 12 Friday (6 Oct 2017) 11:45 pm AEST


Return Date to Students

Exam Week Friday (20 Oct 2017)


Weighting
40%

Assessment Criteria

Assessment is based on how well the report matches and addresses the assessment
requirements / criteria and further information will be provided in Moodle.


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
  • Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
  • Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.


Graduate Attributes
  • Knowledge
  • Communication
  • Cognitive, technical and creative skills
  • Research
  • Self-management

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?