Overview
This advanced level unit introduces students to the practices and principles of Human Factors and examines the ways that humans function in complex social and organisational safety systems. This unit discusses the core principles of physical, cognitive and organisational ergonomics and provides a base knowledge that students build upon throughout their course. Students will learn and apply knowledge in the area of anthropometric variation of the human body to end user design enhancements as well as discussing concepts of job design in relation to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2018
Attendance Requirements
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure – Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure – International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback – Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student Feedback
Students were critical of the large amount of reading in this unit and would like the content to be reduced by having more information delivered via the Zoom lecture format with readings being recommended rather than mandatory.
The teaching team to consider reviewing the amount of reading provided to students and try to deliver some key content via the Zoom style lecture. It is recognised however that students undertake extensive foundational readings in the first few weeks of the course and are then required to do less reading as the unit progresses into specific areas. This allows more time for assessment work as it arises later in the unit. Students are advised of this flow in the delivery of content but generally sometimes sense that there is too much reading.
Feedback from Student Feedback
Students liked the Zoom style lectures to add further content and knowledge building across the weeks.
The teaching team continue to support student learning with a weekly Zoom lecture and catch up session for students.
- Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
- Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.
- Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
- Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.
- Critique comtemporary theories of human performance in complex systems.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Group Discussion - 20% | |||||
2 - Written Assessment - 40% | |||||
3 - Written Assessment - 40% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | ||||
---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | |
1 - Knowledge | |||||
2 - Communication | |||||
3 - Cognitive, technical and creative skills | |||||
4 - Research | |||||
5 - Self-management | |||||
6 - Ethical and Professional Responsibility | |||||
7 - Leadership | |||||
8 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||
---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
1 - Group Discussion - 20% | ||||||||
2 - Written Assessment - 40% | ||||||||
3 - Written Assessment - 40% |
Textbooks
Human Factors in Simple and Complex Systems
Edition: 2nd (2008)
Authors: Proctor, R & Van Zandt, T
CRC Press Taylor & Francis
Boca Raton Boca Raton , FL , USA
ISBN: ISBN 9878-0-8058-4119-0
Binding: Hardcover
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: Harvard (author-date)
For further information, see the Assessment Tasks.
k.klockner@cqu.edu.au
Module/Topic
Introduction
The Discipline of Human Factors / Ergonomics
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 1, pp. 3-23
Events and Submissions/Topic
Weekly Zoom Lecture and Catch Up
Module/Topic
The Discipline of Human Factors / Ergonomics
- Task Analysis
Chapter
Prescribed Readings Supplied via Moodle
Text book, chapter 3, pp. 69-70 Task Analysis
Events and Submissions/Topic
Weekly Zoom Lecture and Catch Up
Complete your Assessment 1 Group Discussion posts on the Discipline of Human Factors / Ergonomics
Module/Topic
Physical Ergonomics 1
- Anthropometrics
- Workspace Design
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 16, pp. 433-445
Text book chapter 16, pp. 455-465
Events and Submissions/Topic
Module/Topic
Physical Ergonomics 2
- Hand Tools
-
Manual Handling - NIOSH, RULA, REBA
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 16, pp. 445-451
Text book chapter 16, pp. 451-455
Events and Submissions/Topic
Module/Topic
Cognitive Ergonomics 1
- Human Information Processing
- Memory and Retention
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 4, pp. 81-87
Text book chapter 10, pp. 261-287Events and Submissions/Topic
Weekly Zoom Lecture and Catch Up
Complete your Assessment 1 Group Discussion posts on Physical Ergonomics
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Cognitive Ergonomics 2
- Displays
- Mental Workload
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 8, pp. 193-226
Text book chapter 9, pp. 229-259
Events and Submissions/Topic
Module/Topic
Cognitive Ergonomics 3
- Decision Making
- Skill Acquisition
-
Cognitive Task Analysis
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 11, pp. 303-314
Text book chapter 12, pp. 315-337
Events and Submissions/Topic
Physical Ergonomics Manual Task Analysis Due: Week 7 Monday (27 Aug 2018) 10:00 am AEST
Module/Topic
Organisational Ergonomics 1
- Human Error and Reliability
- Fatigue
- Drugs
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 3, pp. 53-65
Text book chapter 18, pp. 508-513
Events and Submissions/Topic
Weekly Zoom Lecture and Catch Up
Complete your Assessment 1 Group Discussion posts on Cognitive Ergonomics
Module/Topic
Organisational Ergonomics 2
- Human-Machine Interaction
- Designing for End Users
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 13, pp. 341-365
Events and Submissions/Topic
Module/Topic
Environmental Ergonomics
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 17, pp. 467-497
Events and Submissions/Topic
Module/Topic
Human Factors Tools, Principles and Practice
Chapter
Prescribed Readings Supplied via Moodle
Text book chapter 19, pp. 531-554
Events and Submissions/Topic
Weekly Zoom Lecture and Catch Up
Complete your Assessment 1 Group Discussion posts on Organisational or Environmental Human Factors
Module/Topic
Human Factors Unit Review
Chapter
Events and Submissions/Topic
Human Factors Group Discussions Due: Week 12 Monday (1 Oct 2018) 10:00 am AEST
Cognitive Ergonomics Equipment Analysis Due: Week 12 Monday (1 Oct 2018) 10:00 am AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Student's distance learning will be supported by a recorded non-compulsory (evening) weekly Zoom session which will encompass a mini lecture covering the material being presented for the week and allows time for a catch up/chat/assessment help session.
1 Group Discussion
Assessment 1 will see all students contribute towards a Human Factors Research Database on the Moodle site which can then be used by all students as they complete their assessments 2 and 3.
You will be required to post four (4) contributions of a research journal articles you have found, one for each of the following four topic discussion groups which are headed:-
1. The Discipline of Human Factors / Ergonomics (do your post by week 3)
2. Physical Ergonomics (do your post by week 5);
3. Cognitive Ergonomics (do your post by week 7);
4. Organisational or Environmental Ergonomics (do your post by week 11).
Your post should briefly inform the other students about the journal article, what the research was about and what the findings were.
You should keep your post to around 150 words and you should not cite a journal article which someone else has already done. You should post the correct reference for the article so that other students can find it, should they wish to read it in full. This exercise is intended to give all students a brief overview of some of the research being conducted in the Human Factors/Ergonomics area across these four areas and serve as a good starting point for the other assessments you will do.
You are then also required to post four (4) replies (one for each topic discussion group) to other students' journal article posts. You are required to talk about your view of the research article or notes of interest.
The end result is that you will have made eight (8) contributions, two posts in each of the four discussion group areas listed above, being four (4) journal article posts and four (4) reply posts. Your contributions MUST pertain to the subject matter and ADD to the human factors area under discussion. Your posts must be completed as per the time frame above.
Week 12 Monday (1 Oct 2018) 10:00 am AEST
Review/Exam Week Monday (8 Oct 2018)
The key assessment criteria used will be
1. Your genuine participation and research ability demonstrated by your 4 journal article posts (10%); and
2. Your contribution to the students' body of knowledge in the area of Human Factors and Ergonomics demonstrated by your 4 replies to other students within the Moodle learning environment (10%).
A detailed marking rubric will be provided via the Moodle site during term.
- Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
- Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.
- Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
- Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.
- Critique comtemporary theories of human performance in complex systems.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
- Ethical and Professional Responsibility
- Leadership
2 Written Assessment
An important step in the overall Human Factors and Ergonomics discipline is the ability to identify work tasks which might result in Musculoskeletal Disorders (MSD) risks. This assessment is about developing your understanding of the principles of the assessment of these types of activities using human factors assessment tools.
You are required to choose a two-handed lift manual task activity that might result in a Musculoskeletal Disorder (MSD) being performed in your workplace or another environment, and which is suitable for analysis by (1) NIOSH Lifting Equation and then (2) either the Rapid Upper Limb Assessment (RULA) or the Rapid Entire Body Assessment (REBA) tool. A total of two tools will, therefore, be used one of which must be NIOSH. The other tool must be either RULA or REBA.
You are then required to prepare a written report which:-
- Describes the context of the workplace or other setting and the role of the person involved;
- Describes the actual task and physical movement being assessed;
- Describes the MSD hazard or issues and potential effects which pose a problem;
- Assesses the MSD risk score using two human factors or ergonomics tools being (1) (NIOSH and (2) REBA or RULA (whichever is most appropriate to the task being assessed i.e. full body or upper body; and
- Recommends changes based on the assessment findings for MSD human factors improvements to the task and workplace or other environment.
Your report must consider the appropriateness of the fit between the end user (human) and the design of the equipment and task being performed and contain at least five (5) peer-reviewed journal articles to support your writing (i.e.use the journal articles from the Assessment 1 Physical Ergonomics research repository and elsewhere) .
Week 7 Monday (27 Aug 2018) 10:00 am AEST
Week 9 Monday (10 Sept 2018)
Your assessment task will be assessed against the following criteria:
- Identifies context of workplace and/or setting and person involved (10%);
- Describes the actual task and physical movement being assessed (10%);
- Describes the MSD hazard or issues and potential effects which pose a problem (20%);
- Assesses the MSD risk score using two human factors or ergonomics tools being (1) (NIOSH and (2) REBA or RULA (whichever is most appropriate to the task being assessed i.e. full body or upper body (25%);
- Recommends changes based on the assessment findings for MSD human factors improvements to the task or workplace (25%);
- Presentation, grammar, five journal articles and correct Harvard style referencing (10%)
A detailed assessment rubric will be supplied via the Moodle site during term.
- Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
- Apply knowledge of Human Factors to analyse the appropriateness of fit between end user design in relation to equipment and tasks.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
3 Written Assessment
Your task is to write a report which is an evaluation of an item of equipment or technology with regard to COGNITIVE ERGONOMICS. You are required to conduct an ergonomic evaluation of your chosen item of equipment using a Cognitive Task Analysis and prepare a formal report. The focus of the report will be on both problem identification and solution recommendations including:-
1. How the equipment design/introduction does or does not match the cognitive characteristics of the users and you must include a discussion on the information processing model;
2. How the equipment design/introduction of technology does or does not match organisational psychological system considerations i.e. mental workloads, fatigue management, teamwork, job-fit concepts and safety issues;
3. Other identified problems (i.e. human error) identified from a cognitive task analysis and any other further issues for consideration; and
4. Design recommendations (solutions to problems) for improving the match between the cognitive characteristics of the users and the design of the equipment.
Your report should include at least ten (10) peer-reviewed journal articles to support your writing and analysis (i.e.use the journal articles from the Assessment 1 Cognitive Ergonomics research repository and elsewhere). Your report should also cover the context in which the equipment is placed within the organisation.
Week 12 Monday (1 Oct 2018) 10:00 am AEST
Exam Week Monday (15 Oct 2018)
Assessment is based on how well the report matches and addresses the assessment criteria and will be marked as follows:
1. How the equipment design/introduction does or does not match the cognitive characteristics of the users; and answers must include a discussion on the information processing model (25%);
2. How the equipment design/introduction of technology does or does not match organisational psychological system considerations i.e. mental workloads, fatigue management, teamwork, job-fit concepts and safety issues (20%);
3. Other problems (i.e. human error) identified from the task analysis or any other issues for consideration (20%);
4. Design recommendations (solutions to problems) for improving the match between the cognitive characteristics of the users and the design of the equipment (25%); and
5. Correct use of grammar, spelling and Harvard style referencing (10%).
A detailed marking rubric will be provided via the Moodle site during the term.
- Demonstrate an advanced level knowledge of Human Factors principles and practices across the domains of physical, cognitive, environmental and organisational ergonomics in complex systems.
- Evaluate the contribution of cognitive ergonomics in the assessment of equipment design and the introduction of new technology in complex systems.
- Discuss how the concepts of organisational job design relate to psychological considerations including mental workloads, fatigue management, team work and job-fit concepts in systems theory and its relationship to safey.
- Knowledge
- Communication
- Cognitive, technical and creative skills
- Research
- Self-management
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.