CQUniversity Unit Profile
SOWK12015 Cross-Cultural Perspectives in Professional Practice
Cross-Cultural Perspectives in Professional Practice
All details in this unit profile for SOWK12015 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

In this unit you will gain the knowledge, values and skills required for effective cross-cultural practice. You will examine the history of migration and migration policies and its impact on the experiences of culturally diverse communities in Australia. You will also explore key cross-cultural research literature for effective cross-cultural practice. You will have the opportunity to reflect on the impact of your personal and professional values on cross-cultural practice.

Details

Career Level: Undergraduate
Unit Level: Level 2
Credit Points: 6
Student Contribution Band: 10
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisites: SOWK11014; SOWK11015.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2020

Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Written Assessment
Weighting: 20%
2. Case Study
Weighting: 40%
3. Written Assessment
Weighting: 40%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University’s Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Moodle site

Feedback

I found the assessments very relevant and very rewarding to complete. The assessment pieces really helped me to learn and integrate the material. Thank you!

Recommendation

Continue to provide relevant assessments.

Feedback from Moodle site

Feedback

This was an excellent unit. The lectures and zoom sessions were very helpful and informative. Moodle resources were relevant and the site was easy to navigate. Each week was well organised with readings and tasks.

Recommendation

Continue to deliver a high quality unit.

Feedback from Moodle site

Feedback

The unit coordinator was highly knowledgeable, truly invested in imparting knowledge and supportive. Lena was so fascinating and I love hearing her personal experience, as well as her outlook.

Recommendation

Continue to deliver a high quality unit.

Feedback from Moodle site

Feedback

More feedback on assessments.

Recommendation

Provide more detailed feedback on the assessments.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Analyse the impact of migration and migration policies on the experiences of diverse communities in Australia
  2. Identify research on cross-cultural communication and apply to cross-cultural practice
  3. Analyse the applicability of Eurocentric theories for working with culturally diverse groups and apply cross-cultural perspectives to cross-cultural practice
  4. Identify research on cultural identity and acculturation and apply to cross-cultural practice
  5. Reflect on the impact of personal cultural and professional values in cross-cultural practice.


Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment - 20%
2 - Case Study - 40%
3 - Written Assessment - 40%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
1 - Written Assessment - 20%
2 - Case Study - 40%
3 - Written Assessment - 40%
Textbooks and Resources

Textbooks

Prescribed

Cross-cultural social work: Local and global

Edition: 1st (2014)
Authors: Kee, H.L., Martin, J. Ow, R.
Palgrave Macmillan
South Yarra South Yarra , Victoria , Australia
ISBN: 9781420256802
Binding: Paperback
Supplementary

Anti-Racist Social Work

Edition: 4th (2018)
Authors: Dominelli, L.
Palgrave/Macmillan
London London , UK
ISBN: 9781137534194
Binding: Paperback

Additional Textbook Information

Copies are available for purchase at the CQUni Bookshop here: http://bookshop.cqu.edu.au (search on the Unit code)

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Lena Robinson Unit Coordinator
l.robinson@cqu.edu.au
Peter Camilleri Unit Coordinator
p.camilleri@cqu.edu.au
Schedule
Week 1 Begin Date: 09 Mar 2020

Module/Topic

Introduction to the unit

Definition of key concepts

Chapter

Reading: CRO- Briskman 2018, pp.67-81


Events and Submissions/Topic


Week 2 Begin Date: 16 Mar 2020

Module/Topic

Understanding our cultural selves 

Cultural competence

Chapter

Textbook: Kee et al. 2014 Ch. 3

Reading: CRO-Lynch 2011, pp.71-84

Reading: Australian Association of Social Workers 2010 

Reading: CRO- Bender et al. 2010, pp.34-53

Events and Submissions/Topic


Week 3 Begin Date: 23 Mar 2020

Module/Topic

Migration and migration policies in Australia

Chapter

Reading: CRO - Collins 2003

Reading: CRO -Phillips 2011, pp.1-16

Reading: Australian Association of Social Workers 2016 

Reading: CRO- Briskman 2012, pp. 146-160

Reading: CRO- Martin 2006, pp.211-231

Reading: CRO- Settlement Council of Australia 2016

Reading: CRO- Graham et al. 2009, pp. 387-406

Reading: CRO- Fiske and Briskman 2013, pp. 151-162

Events and Submissions/Topic


Week 4 Begin Date: 30 Mar 2020

Module/Topic

Understanding racism and discrimination 

Chapter

Reading: CRO- Berman and Paradies 2010, pp.214-232

Reading: CRO-Grigga and Manderson 2015, pp.195-208

Reading: CRO- Gatt 2011, pp.207-219

Reading: CRO-Federation of Ethnic Communities Council Australia 2012

Reading: CRO- Mckay et al 2012, pp.113-133

Reading: CRO- Hutchinson and Dorsett, 2012, pp.57-78

Reading: CRO- Blair et al 2016

Reading: CRO- Vic Health 2013

Events and Submissions/Topic


Week 5 Begin Date: 06 Apr 2020

Module/Topic

Eurocentric approaches- Critique

Chapter

Reading: CRO- Gray et al 2008, pp.1-10


Events and Submissions/Topic

Understanding the cultural self Due: Week 5 Thursday (9 Apr 2020) 11:45 pm AEST
Vacation Week Begin Date: 13 Apr 2020

Module/Topic


Chapter


Events and Submissions/Topic


Week 6 Begin Date: 20 Apr 2020

Module/Topic

Cross-cultural perspectives

Chapter

Reading: CRO- Triandis 2001, pp. 907-924

Reading: CRO- Kuo 2004, pp. 158-162

Events and Submissions/Topic


Week 7 Begin Date: 27 Apr 2020

Module/Topic

Ethnic and cultural identity

Chapter

Reading: CRO- Phinney et al 2001, pp. 493-510

Reading: CRO- Pulla and Woods 2014, pp.388-395

Events and Submissions/Topic


Week 8 Begin Date: 04 May 2020

Module/Topic

Acculturation theory

Chapter

Reading: CRO- Berry 2005, pp. 697-712

Reading: CRO- Stuart and Ward 2016, pp.383-406

Reading: CRO- Buchanan et al 2016, pp. 511-529


Events and Submissions/Topic

Case study Due: Week 8 Friday (8 May 2020) 11:45 pm AEST
Week 9 Begin Date: 11 May 2020

Module/Topic

Cross-cultural communication 

Chapter

Reading: CRO- Samovar et al 2015, pp.295-338

Reading: CRO-Lago 2006, pp. 51-64

Events and Submissions/Topic


Week 10 Begin Date: 18 May 2020

Module/Topic

Working with interpreters

Chapter

Reading: CRO- Lago 2006, pp. 65-81

Reading: CRO- Chand 2005, pp. 807-821

Reading: CRO- O'Hara et al 2011, pp. 33-44

Reading: CRO- NSW Health Care Interpreter Services  2015, pp. 1-2

Reading: CRO- Queensland Health Interpreter Services 2007, pp. 1-38

Events and Submissions/Topic


Week 11 Begin Date: 25 May 2020

Module/Topic

Introducing anti-oppressive practice- asylum seekers

Chapter

Reading: CRO- Nippress and Clark 2016, Ch. 13

Reading: CRO- Briskman and Doe 2016, pp.73-79

Events and Submissions/Topic


Week 12 Begin Date: 01 Jun 2020

Module/Topic

Introducing anti-racist practice - migrants, asylum seekers and refugees

Chapter

Reading: CRO- Dominelli 2018, pp. 153-182.

Reading: CRO- Quinn 2009, pp. 91-104.


Events and Submissions/Topic

Culturally competent service delivery Due: Week 12 Friday (5 June 2020) 11:45 pm AEST
Review/Exam Week Begin Date: 08 Jun 2020

Module/Topic


Chapter


Events and Submissions/Topic


Exam Week Begin Date: 15 Jun 2020

Module/Topic


Chapter


Events and Submissions/Topic


Assessment Tasks

1 Written Assessment

Assessment Title
Understanding the cultural self

Task Description

Identify the various aspects of the self which inform your identity. Some of the aspects you may consider include your nationality, gender, age and religion.

In what ways might your cultural identity and professional values influence your social work practice with people from culturally and linguistically diverse backgrounds?

You are expected to refer to relevant academic literature. The assignment can be written in the first person.

800 words (excluding references)


Assessment Due Date

Week 5 Thursday (9 Apr 2020) 11:45 pm AEST


Return Date to Students

Week 7 Friday (1 May 2020)


Weighting
20%

Minimum mark or grade
To pass this unit you must complete and submit all pieces of assessment and achieve an aggregate mark of 50% or better.

Assessment Criteria

Assessment 1: Understanding the cultural self  HD 85-100 D 75-84 C 65-74 P 50-64 F 0-49
Description of the different aspects of the self 30% Excellent description Very good description Good description Adequate description Poor description
Identifies the relationship between personal cultural values and professional values and cross cultural practice 60% The relationships between personal cultural values and professional values and cross- cultural practices have been creatively and comprehensively identified and presented The relationships between personal cultural values and professional values and cross- cultural practices have been very well articulated and presented The relationships between personal cultural values and professional values and cross -cultural practices have been well articulated and presented Very few links between personal cultural values and professional values and cross- cultural practices identified and presented Links between personal cultural values and professional values and cross -cultural practices have not been demonstrated
Presentation: Clarity of written communication, organisation of the material, use of supporting evidence and accuracy of referencing style 10% Excellent presentation Very good presentation Good presentation Adequate presentation Poor presentation


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Reflect on the impact of personal cultural and professional values in cross-cultural practice.


Graduate Attributes
  • Communication
  • Critical Thinking
  • Cross Cultural Competence

2 Case Study

Assessment Title
Case study

Task Description

Zabid, who is 19 years old, lives with his Sudanese family in a city in Australia. The parents came to Australia as refugees through the humanitarian program. The father, Mohamoud 45, is currently working in a chicken processing facility. He has a teaching qualification from Sudan but is unable to get a job in teaching in Australia and was unemployed for a number of years. He is unhappy with his situation. The mother, Tahminha 39, doesn't work outside the home. Her English language comprehension is minimal. She was separated from her extended family as they were not allowed to enter Australia and were resettled in other countries.

The parents are devout Muslims and worship at the local Mosque. Tahminha wears a hijab.  Zabid  doesn't  attend the Mosque regularly.  He spends his time with his Sudanese friends. Zabid doesn't want to study and is unable to find a job. 

The parents struggle to understand Zabid's behaviour and have frequent conversations with him of their disapproval of his current lifestyle. They are very concerned about Zabid and contact the Multicultural Development Association (MDA) to seek advice about what to do.



1. What are the issues facing this family?

2. Identify and describe the knowledge, theories, skills and values which would inform your practice with this family.


Some of the points you may consider in your responses include cross-cultural perspectives, cross-cultural communication, cultural identity, acculturation theory and personal and professional values.


2000 words (excluding references)


Assessment Due Date

Week 8 Friday (8 May 2020) 11:45 pm AEST


Return Date to Students

Week 10 Friday (22 May 2020)


Weighting
40%

Minimum mark or grade
To pass this unit you must complete and submit all pieces of assessment and achieve an aggregate mark of 50% or better.

Assessment Criteria

Assessment 2: Case Study  HD 85-100 D 75-84 C65-74 P 50-64 F 0-49
Understanding of the issues facing the family in the case study 40% Excellent understanding demonstrated Very good understanding demonstrated Good understanding demonstrated Adequate understanding demonstrated Poor understanding
Knowledge of appropriate theories, skills and values which inform cross cultural practice 50% Excellent presentation of appropriate theories, skills and values which inform cross- cultural practice with the family. The assignment content is very comprehensive. Very good presentation of appropriate theories, skills and values which inform cross -cultural practice with the family. The assignment content is clear and thorough. Good presentation of appropriate theories, skills and values which inform cross- cultural practice with the family. The assignment content is generally clear, with some areas less comprehensively addressed than others. Adequate presentation of appropriate theories, skills and values which inform cross -cultural practice with the family. The assignment content is unclear and limited in parts. Poor presentation of appropriate theories, skills and values which inform cross -cultural practice with the family. The assignment lacks sufficient content.
Presentation: Clarity of written communication, use of supporting evidence, organisation of the material, and accuracy of referencing style 5% Excellent presentation Very good presentation Good presentation Adequate presentation Poor presentation
Breadth of reading: A minimum of six references (books, journals, credible websites) 5% Excellent level of research (6+ resources) Very good level of research(6+ resources) Good level of research (6-8 resources) Adequate level of research (6 resources) Inadequate level of research (5 or less)


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Analyse the impact of migration and migration policies on the experiences of diverse communities in Australia
  • Identify research on cross-cultural communication and apply to cross-cultural practice
  • Analyse the applicability of Eurocentric theories for working with culturally diverse groups and apply cross-cultural perspectives to cross-cultural practice
  • Identify research on cultural identity and acculturation and apply to cross-cultural practice
  • Reflect on the impact of personal cultural and professional values in cross-cultural practice.


Graduate Attributes
  • Communication
  • Critical Thinking
  • Cross Cultural Competence

3 Written Assessment

Assessment Title
Culturally competent service delivery

Task Description

You are a social work student who is undertaking a placement at a mental health centre in regional Australia. You have been asked to undertake a project to address the low uptake of the service of newly arrived migrant and refugee families. These families are predominantly from the following countries: Syria, I raq, Iran and Somalia. You can choose one or two communities.


You need to consider the following:


1. The needs of your chosen community.

2. The factors that may hinder this group from accessing this service.

3. The cross- cultural theories/perspectives that inform your practice.

4. How to improve access to this service.


2000 words (excluding references)


Assessment Due Date

Week 12 Friday (5 June 2020) 11:45 pm AEST


Return Date to Students

Exam Week Friday (19 June 2020)


Weighting
40%

Minimum mark or grade
To pass this unit you must complete and submit all pieces of assessment and achieve an aggregate mark of 50% or better.

Assessment Criteria

Assessment 3: Culturally competent service delivery  HD 85-100 D 75-84 C65-74 P 50-64 F 0-49
Understanding of the needs of the community 20% Excellent understanding of the community. The needs of the community are creatively and comprehensively presented Very good understanding of the community. The needs of the community are presented in detail Good understanding of the community. General overview of the needs of the community Adequate understanding of the community. Incomplete presentation of the needs of the community Inadequate understanding of the community. No details presented about the needs of the community
Knowledge of appropriate cross cultural theories/perspectives that inform all aspects of the assignment question 30% Excellent understanding demonstrated Very good understanding demonstrated Good understanding demonstrated Adequate understanding demonstrated Poor understanding demonstrated
Understanding of barriers to service delivery experienced by the community 20% Excellent understanding demonstrated Very good understanding demonstrated Good understanding demonstrated Adequate understanding demonstrated Poor understanding demonstrated
Presentation of culturally sensitive service delivery strategies 20% Excellent presentation of culturally sensitive service delivery strategies. Culturally sensitive strategies creatively and comprehensively addressed Very good presentation of culturally sensitive service delivery strategies. The content is clear and thorough Good presentation of culturally sensitive service delivery strategies. The content is generally clear, with some areas less comprehensive than others Adequate presentation of culturally sensitive service delivery strategies. The content is unclear and limited in parts Poor presentation of culturally sensitive service delivery strategies. The assignment lacks sufficient content
Presentation: Clarity of written communication, organisation of the material, use of supporting evidence and accuracy of referencing style 5% Excellent presentation Very good presentation Good presentation Adequate presentation Poor presentation
Breadth of reading: Minimum six references 5% Excellent level of research (6+ resources) Very good level of research(6+ resources) Good level of research (6-8 resources) Adequate level of research (6 resources) Inadequate level of research (5 or less)


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Analyse the impact of migration and migration policies on the experiences of diverse communities in Australia
  • Identify research on cross-cultural communication and apply to cross-cultural practice
  • Analyse the applicability of Eurocentric theories for working with culturally diverse groups and apply cross-cultural perspectives to cross-cultural practice
  • Identify research on cultural identity and acculturation and apply to cross-cultural practice


Graduate Attributes
  • Communication
  • Critical Thinking
  • Cross Cultural Competence

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?