CQUniversity Unit Profile

In Progress

Please note that this Unit Profile is still in progress. The content below is subject to change.

SOWK28001 Interviewing, Negotiation and Mediation Skills

Interviewing, Negotiation and Mediation Skills

Save or Print as PDF

All details in this unit profile for SOWK28001 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.

General Information

Overview

This unit provides you with an introduction to the micro skills of interpersonal communication for professional practice with service users, colleagues and other significant stakeholders. You will be exposed to a range of practice situations, interacting with individuals and groups, directly and through a range of distance-communication mediums. You will gain knowledge and skills required for professional working relationships, such as active and reflective listening, assertive communication, negotiation and managing conflict. You will be introduced to the complexities of working in a multicultural context and with Aboriginal and Torres Strait Islander Peoples. You will explore communication strategies for working with people of varying world views, and values, reflecting their ethnicity, religion, and other forms of social diversity. Throughout the unit, you will be given the opportunity to develop your capacity for critical self-reflection, and be aware of and manage your emotional responses in interacting with others.

Details

Career Level: Postgraduate

Unit Level: Level 8

Credit Points: 6

Student Contribution Band: 10

Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

There are no requisites for this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2025

Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).