Effective Business Communications develops an understanding of professional communication and behaviour in the workplace. The course introduces students to elements of effective oral communication for participation in business meetings, presenting training sessions and for constructing written communications to both internal and external clients. The course also considers the importance of non-verbal communication (body language) and its role in effective inter-personal communication. Self-reflection and peer assessment are emphasised as tools for self-management, and the development of team work and interpersonal skills appropriate for future success in a professional career are also a key focus. You will gain an understanding of Australian industry employer requirements and the skills required to competently participate in the selection process for graduate positions.
|Student Contribution Band||SCA Band 4|
|Fraction of Full-Time Student Load||0.125|
|Pre-requisites or Co-requisites||
There are no pre-requisites for the unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
|Class Timetable||View Unit Timetable|
|Residential School||No Residential School|
All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
|1. Presentation and Written Assessment||40%|
|2. Practical and Written Assessment||40%|
|3. Online Quiz(zes)||20%|
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).
All University policies are available on the Policy web site, however you may wish to directly view the following policies below.
This list is not an exhaustive list of all University policies. The full list of policies are available on the Policy web site .
Term 1 - 2020 : The overall satisfaction for students in the last offering of this course was 4.5 (on a 5 point Likert scale), based on a 29.1% response rate.
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
On successful completion of this unit, you will be able to:
This course does not link to any specific external professional accreditation.
|Assessment Tasks||Learning Outcomes|
|1 - Presentation and Written Assessment||•||•||•||•||•|
|2 - Practical and Written Assessment||•||•||•||•||•|
|3 - Online Quiz(zes)||•||•||•|
|Graduate Attributes||Learning Outcomes|
|1 - Knowledge||•|
|2 - Communication||•||•||•||•|
|3 - Cognitive, technical and creative skills||•||•|
|4 - Research||•|
|5 - Self-management||•||•||•||•|
|6 - Ethical and Professional Responsibility||•|
|7 - Leadership||•||•|
|Assessment Tasks||Graduate Attributes|
|1 - Presentation and Written Assessment||•||•||•||•|
|2 - Practical and Written Assessment||•||•||•||•|
|3 - Online Quiz(zes)||•||•||•||•|