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COIT12203 - Workflow Analysis & Modelling

General Information

Unit Synopsis

Business processes are core to an organisation and its business partners for delivering products or services to customers. This course introduces students to methodologies of business process modelling (BPM). This course provides an overview of the foundations of process modelling, process improvement and process integration. Students will use tools and techniques that model organisational processes and propose improvements to those processes. Students will learn workflow principles and how to re-design business processes to improve efficiency. This course will provide students with the necessary skills to enable them to develop a report that defines and models business processes and recommend improvements.

Details

Level Undergraduate
Unit Level 2
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites Prerequisite: COMM11003 and COIT11226

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2014

Term 1 - 2017 Profile
Brisbane
Distance
Melbourne
Sydney
Term 2 - 2017 Profile
Brisbane
Distance
Melbourne
Sydney
Term 1 - 2018 Profile
Brisbane
Cairns
Distance
Melbourne
Sydney
Townsville
Term 2 - 2018 Profile
Brisbane
Cairns
Distance
Melbourne
Sydney
Townsville
Term 1 - 2019 Profile
Brisbane
Cairns
Melbourne
Online
Sydney
Townsville
Term 2 - 2019 Profile
Brisbane
Cairns
Melbourne
Online
Sydney
Townsville
Term 3 - 2019 Profile
Online
Term 1 - 2020 Profile
Brisbane
Cairns
Melbourne
Online
Sydney
Townsville
Term 2 - 2020 Profile
Brisbane
Cairns
Melbourne
Online
Sydney
Townsville
Term 2 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2022 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 30%
2. Portfolio 20%
3. Written Assessment 50%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2020 : The overall satisfaction for students in the last offering of this course was 4.2 (on a 5 point Likert scale), based on a 85.71% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Students via the Moodle Evaluation
Feedback
Students have expressed an overall high satisfaction with the unit content and structure.
Recommendation
Continue to foster the current learning and teaching environment.
Action Taken
Continued to foster the current learning and teaching environment.
Source: Students via the Moodle Evaluation
Feedback
Improve explanation of the eportfolio assessment requirements.
Recommendation
Eportfolio assessment requirements should be more thoroughly explained.
Action Taken
Assessment 1 was reworded and better structured to enhance clarity. An increase in the evaluation score for Assessment Requirements validates the impact of this change.
Source: Students via the Moodle evaluation
Feedback
High satisfaction with the learning and teaching activities of this unit.
Recommendation
Nurture the current learning and teaching practices.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Describe the role of a business process management professional.
  2. Define and describe the concepts of workflow business process improvement in organisations, and their applicability to workflow.
  3. Employ analytical tools for modelling, analysing and designing business processes
  4. Evaluate the various methods, tools and techniques used for process identification, modelling and redesign.
  5. Apply appropriate methods, tools and techniques to model and interpret 'as-is' and 'to-be' process models.
  6. Argue the role of modern information systems in supporting an organisation’s business processes.
  7. Identify organisational change issues that may arise owing to the implementation of new business processes.
  8. Critique an organisation’s business processes.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6 7 8
1 - Written Assessment
2 - Portfolio
3 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6 7 8
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment
2 - Portfolio
3 - Written Assessment