COIT20249 - Professional Skills in Information Communication Technology

General Information

Unit Synopsis

This unit is designed to introduce you to the professional skills required of an information and communication technology (ICT) professional: written, oral and interpersonal communication skills; ethical behaviour and teamwork. The unit also examines some aspects of workplace culture. You will explore the ways in which ICT staff use their professional skills when working in the information communication technologies industry. You will be introduced to emerging technologies that enable new forms of communication and collaboration.


Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.
Anti-requisite: BUSN20017 Effective Business Communications

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

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Residential School No Residential School

Unit Availabilities from Term 3 - 2022

Term 3 - 2022 Profile

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

This information will not be available until 8 weeks before term.
To see assessment details from an earlier availability, please search via a previous term.

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2020 : The overall satisfaction for students in the last offering of this course was 4.4 (on a 5 point Likert scale), based on a 40.18% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Unit evaluation
Students indicated that they enjoyed the content of this unit useful and found the supporting resources, especially the ALC embedded sessions, very beneficial.
Maintain unit structure and resources while reviewing unit content in order to identify areas for future improvement/development.
Action Taken
The unit structure remains largely unchanged. The Teamwork Skills topic was moved from Week 8 to Week 4 so that it is more relevant to students when they are undertaking their group presentation assessment from Week 5.
Source: Unit evaluation
Students indicated that they enjoyed the in-class activities, quizzes, report and also the presentation task. Students mentioned that the quizzes were engaging, and the report writing and presentation tasks were helpful in improving their report writing and presentation skills.
Continue with the same assessment structure while focusing on continual improvement of assessment tasks.
Action Taken
The Assessment structure remains unchanged. The report case study has been made more instructive and more specific.
Source: Self-reflection
Some assessment items and their marking criteria have been made specifically for face-to-face delivery (e.g. the in-class test PF2 and Presentation). They may not be appropriate for online delivery/assessment.
Review and amend assessments and their marking criteria so that they are suitable to be used in online teaching.
Action Taken
Source: Self-reflection
Week 11 material teaches students how to run Zoom sessions and one of the learning activities in Week 11 was to ask students to conduct a Zoom conference. However, with all classes being delivered on Zoom, this content and the learning activity was no longer valid
Design other learning material and/or learning activities to replace some of the Week 11 contents.
Action Taken
Unit learning Outcomes
This information will not be available until 8 weeks before term.
To see Learning Outcomes from an earlier availability, please search via a previous term.