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COMM11003 - Communication in Professional Contexts

General Information

Unit Synopsis

This unit introduces you to elementary professional communication concepts. Topics include communication theory and practice, small group communication, oral and written communication, teamwork, and ethical issues. All topics are discussed with an emphasis on practical exercises and application.

Details

Level Undergraduate
Unit Level 1
Credit Points 6
Student Contribution Band 1
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2018

Term 1 - 2018 Profile
Brisbane
Bundaberg
Cairns
Distance
Gladstone
Mackay
Melbourne
Noosa
Perth
Rockhampton
Sydney
Townsville
Term 2 - 2018 Profile
Brisbane
Bundaberg
Cairns
Distance
Gladstone
Mackay
Melbourne
Noosa
Perth
Rockhampton
Sydney
Townsville
Term 1 - 2019 Profile
Brisbane
Bundaberg
Cairns
Gladstone
Mackay
Melbourne
Noosa
Online
Perth
Rockhampton
Sydney
Townsville
Term 2 - 2019 Profile
Brisbane
Bundaberg
Cairns
Gladstone
Mackay
Melbourne
Noosa
Online
Perth
Rockhampton
Sydney
Townsville
Term 3 - 2019 Profile
Online
Term 1 - 2020 Profile
Brisbane
Bundaberg
Cairns
Gladstone
Mackay
Melbourne
Noosa
Online
Perth
Rockhampton
Sydney
Townsville
Term 2 - 2020 Profile
Brisbane
Bundaberg
Cairns
Gladstone
Mackay
Melbourne
Noosa
Online
Perth
Rockhampton
Sydney
Townsville
Term 3 - 2020 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 35%
2. Written Assessment 35%
3. Presentation and Written Assessment 30%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

No previous feedback available

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student evaluations
Feedback
Students appreciated the range and variety of assessment items.
Recommendation
The unit is core in a number of courses in term 1 with the main cohorts being professional communication, digital media and creative arts. Other cohorts include business, property and aviation. Given the number of cohorts and their varying abilities and interests, it is recommended to maintain a range and variety of assessment items to help engage these cohorts.
Action Taken
A range and variety of assessment items will continued to be offered in the unit to ensure that all students, regardless of discipline or background, will find the assignment tasks interesting and practicable.
Source: Student evaluations
Feedback
Students appreciated the support given by unit coordinators. They appreciated having two coordinators in a large unit.
Recommendation
The unit has large numbers and is core in a number of courses. It is recommended that having two coordinators be maintained in order to give the different cohorts the support and help they need to succeed in the unit.
Action Taken
The continued presence of two unit coordinators has proven to be of immense value in maintaining the highest level of student support even during times of staff illness. The ability to provide different explanations of a critical learning point has also proven beneficial for students.
Source: Student evaluations
Feedback
Some students expressed concerns about the group work assessment.
Recommendation
The benefits of group work assessment outweigh the concerns. In fact, some students stated they enjoyed the group assessment. It is recommended that the group work assessment remains.
Action Taken
The group work assessment has become much less problematic since the format was changed to a group blog where students are marked both for individual and group work. Student feedback during terms and in evaluation further support the new groupwork structure.
Source: Coordinators, teaching staff and student feedback.
Feedback
In term 2, 2018 a change of unit proposal was submitted based upon a clearer understanding of teaching and coordination responsibilities for such a large cohort in both terms 1 and 2.
Recommendation
It is recommended to reduce three large assessment items to two key assignments and an ongoing engagement activity. This will ensure good support for students as well as a manageable marking load for teaching staff.
Action Taken
The new assessment structure initiated in T1 2019 has proven to be a great success with both students and teaching staff. The new format increased both academic rigour and integrity and rewards the most engaged students for their ongoing effort.
Source: Student evaluation, T1, 2019.
Feedback
More in-depth explanation of the assignment topics is requested.
Recommendation
It is recommended that assessment information continues to be provided in clear English and that all teaching staff continue to devote time to a thorough explanation of assessment details.
Action Taken
Nil.
Source: Student evaluation. T1 2019.
Feedback
Students appreciated and enjoyed the authenticity and interactive nature of the reflection exercises
Recommendation
It is recommended that the unit continues to offer the reflective exercises in future iterations.
Action Taken
Nil.
Source: Student evaluation, T1 2019; Student emails; Course review 2019.
Feedback
Students appreciated the format of the group work assessment.
Recommendation
It is recommended to maintain the format and structure of the groupwork assessment.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Demonstrate oral, written and interpersonal communication in professional contexts
  2. Explain the relationship between communication and technology in professional contexts, including information management and knowledge transfer
  3. Discuss ethical use and dissemination of information in professional contexts
  4. Identify effective communication in intrapersonal, interpersonal, small group and intercultural contexts
  5. Communicate effectively in a variety of business and academic communication genres, both written and oral.

Skills

By the end of this unit, you will be able to communicate effectively with peers and superiors. You will have improved your skills in the core areas of:

  • writing
  • oral communication
  • interpersonal communication
  • research.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment
2 - Written Assessment
3 - Presentation and Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment
2 - Written Assessment
3 - Presentation and Written Assessment