COMM12025 - Organisational Communication

General Information

Unit Synopsis

Communication is an integral part of any organisation. It is especially important for managers or those individuals who may be working within a communications department. This unit will introduce students to the structure of organisations and develop an understanding of the different types of communication processes used. Students will conduct a communication audit as a means of applying communication theory to organisational policy and practice. Issues and crisis management skills are also important to prevent organisations from making critical communication errors.

Details

Level Undergraduate
Unit Level 2
Credit Points 6
Student Contribution Band 1
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Prerequisite: Minimum of 36 credit points

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2019

There are no availabilities for this unit on or after Term 3 - 2019

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Group Work 50%
2. Written Assessment 50%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 2 - 2018 : The overall satisfaction for students in the last offering of this course was 4.9 (on a 5 point Likert scale), based on a 51.85% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student evaluation
Feedback
Assessment items were real world and practical.
Recommendation
It is recommended to maintain a real world and practical approach to the assessment items.
Action Taken
The assessments remained real world and practical, with students able to negotiate topics.
Source: Student evaluation
Feedback
The intensive style of teaching the unit was useful because it provided a maximum amount of time for students to complete the assessment.
Recommendation
It is recommended to continue teaching the unit in an intensive manner, with the unit content provided in the first part of term so that maximum time is provided for students to complete the final assessment.
Action Taken
The intensive offering was again undertaken, and again it was well received.
Source: Student evaluation
Feedback
Assessment feedback was punctual and useful, and the Moodle site was easy to navigate.
Recommendation
It is recommended to maintain the approach to teaching the unit, including fast and thorough feedback and an easily navigable Moodle site.
Action Taken
The approach to teaching was maintained, including fast and thorough feedback and an easily navigable Moodle site.
Source: Student Have Your Say survey
Feedback
The group work assessment was selected and graded fairly.
Recommendation
It is recommended to continue the approach to group work with selection by topic and individualised grading. The support to students during the group assessment will also continue.
Action Taken
Nil.
Source: Student Have Your Say survey
Feedback
The Moodle site and assessment topics were clear and easy to navigate.
Recommendation
It is recommended to continue to have the Moodle site designed in a clear and consistent manner, and to clearly explain the assessment items.
Action Taken
Nil.
Source: Student Have Your Say survey
Feedback
The intensive mode of the unit was useful because it allowed plenty of time after the material was discussed to complete the assessment.
Recommendation
It is recommended to continue providing the unit content in the first six weeks of term so that students have plenty of time to complete the final assessment, in a supported manner.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Analyse and assess major theoretical perspectives relevant to communication within organisations.
  2. Apply key research skills and techniques.
  3. Analyse an organisation’s communication policies and practices.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3
1 - Group Work
2 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
6 - Information Technology Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Group Work
2 - Written Assessment