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COMM13119 - Organisational Communication

General Information

Unit Synopsis

Communication is an integral part of any organisation. It is especially important for managers or those individuals who may be working within a communications department. This unit will introduce you to the structure of organisations to develop an understanding of the different types of communication processes used. You will learn that issues and crisis management skills are also important to prevent organisations from making critical communication errors. In this unit you will develop a communication strategy as a means of applying communication theory to organisational policy and practice.

Details

Level Undergraduate
Unit Level 3
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Pre-requisite: 36 credit points

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2020

Term 2 - 2020 Profile
Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 50%
2. Group Work 50%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 2 - 2020 : The overall satisfaction for students in the last offering of this course was 4.7 (on a 5 point Likert scale), based on a 47.37% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Unit evaluation, Have Your Say, Term 2, 2019
Feedback
The intensive format and self directed study is both challenging and rewarding. It is useful that the first assessment scaffolds concepts into the second assessment.
Recommendation
It is recommended to continue the two assessments, with the first assessment scaffolding concepts into the second assessment.
Action Taken
The two assessments were maintained, with the first assessment scaffolding concepts into the second assessment.
Source: Unit evaluation, Have Your Say, Term 2, 2019
Feedback
There is a high workload to complete the second assessment, especially if a student leaves the assessment to the last minute.
Recommendation
It is recommended that students receive additional information about the workload implications in completing the second assessment. The type of assessment will remain.
Action Taken
The final assessment remained. Students were advised and encouraged to complete the assessment, with a proposed schedule provided.
Source: Unit evaluation, Have Your Say, Term 2, 2019
Feedback
The team work assessment is well designed and well managed. The individual grade recognises the work that was performed by students, and there is no disadvantage in being an online student.
Recommendation
It is recommended to continue the teamwork assessment approach adopted in this unit, as it is fair, recognises individual contributions and can be managed equitably in an online environment.
Action Taken
The teamwork assessment was once again very well received by students, especially for an online cohort.
Source: Have Your Say evaluation.
Feedback
The teamwork assessment was appreciated as being both fair and equitable to online students; and appropriate for scaffolding to the final assessment.
Recommendation
There is no recommendation. This unit is now terminated.
Action Taken
Nil.
Source: Have Your Say evaluation
Feedback
The intensive nature of the unit was appreciated by time-poor students, who could progress quickly through the unit at their own pace.
Recommendation
There is no recommendation. This unit is now terminated.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Analyse and assess major theoretical perspectives relevant to communication within organisations
  2. Apply key research skills and techniques to develop an appropriate communication strategy for an organisation
  3. Analyse an organisations's communication policies and practices.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3
1 - Written Assessment
2 - Group Work
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
1 - Written Assessment
2 - Group Work