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MGMT19126 - Production and Operations Management

General Information

Unit Synopsis

This unit serves as an introduction to the management of many practical issues to be dealt with specifically in the production of goods and services and generally in the multitude of operations that provide for the needs of mankind in our modern globalised world. All organisations whether they be manufacturers or service providers are involved in some form of operations management. This unit will select areas of interest and importance from a vast area of knowledge and skills which have been developed since the industrial revolution. In particular the areas of productivity management, quality control, facilities management and project management will be covered. The material presented will provide managers with assistance in the development and design of production and operating systems, while also providing a number of generic problem solving techniques.

Details

Level Undergraduate
Unit Level 2
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2017

Term 1 - 2018 Profile
Brisbane
Distance
Melbourne
Perth
Rockhampton
Sydney
Term 1 - 2019 Profile
Brisbane
Melbourne
Online
Perth
Rockhampton
Sydney
Term 1 - 2020 Profile
Brisbane
Melbourne
Online
Perth
Rockhampton
Sydney
Term 1 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2022 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 30%
2. Written Assessment 30%
3. Examination 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2021 : The overall satisfaction for students in the last offering of this course was 4.2 (on a 5 point Likert scale), based on a 26.67% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Have Your Say
Feedback
"Having video or audio recordings about the assessment guideline. To give us extra information about the assessment, and clearly identified what is expected from students and to prevent any confusion. I believe it makes us do well in our assessments."
Recommendation
Ensure additional assessment recordings are uploaded to Moodle.
Action Taken
Additional recordings about the assessment guideline have been added.
Source: Have Your Say
Feedback
"More application to current organisations would improve the understanding."
Recommendation
Try to encompass case discussion of issues and operational aspects that are in current media coverage.
Action Taken
The operations management related learning materials (e.g. case studies) in current media coverage have been added in Week 1 to 3.
Source: Have Your Say
Feedback
"The bests aspects behind this course would be insights into how there is a substantial effort that goes behind operational management. Especially in terms of capacity, forecasting, facility designs, and layouts were interesting to read and learn about."
Recommendation
Continue using current examples occurring in industry as well as discussing those being reported in the media.
Action Taken
Nil.
Source: Have Your Say
Feedback
The vast quantity of online resources help students in complete weekly activities and assessments.
Recommendation
Continue to update online resource to include more case studies from different industry sectors.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. understand how the role of operations managers conform in an organisation
  2. examine the interaction of operations management with other activities of an organisation such as finance, marketing, human resources
  3. evaluate operation processes in the context of efficiency, effectiveness, flexibility quality, costs, responsiveness and productivity
  4. develop the ability to use qualitative and quantitative techniques to address and solve operations management problems
  5. discuss recent operations trends and gain insights from academic peer reviewed journal as well as practitioner magazines.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
Alignment of Graduate Attributes to Learning Outcomes
Introductory Level
Intermediate Level
Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
Alignment of Assessment Tasks to Graduate Attributes
Introductory Level
Intermediate Level
Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9
1 - Written Assessment
2 - Written Assessment
3 - Examination