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MGMT20130 - Operations Management

General Information

Unit Synopsis

Operations Management explores the contemporary principles and practices involved in the management of both service and manufacturing operations. Taking a strategic approach to operations, the unit covers fundamental areas such as process planning, design, control and improvement; quality management and lean thinking; the role of the supply chain in modern operations; capacity and location principles as well as the use of project-based activities in an operational environment. The unit provides theory-based, and research proven, practical approaches to the management of operations in a dynamic environment. If you have successfully completed the unit MGMT20085 you should not enrol in this unit.

Details

Level Postgraduate
Unit Level 9
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2016

Term 2 - 2017 Profile
Brisbane
Distance
Melbourne
Sydney
Term 2 - 2018 Profile
Brisbane
Distance
Melbourne
Sydney
Term 2 - 2019 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2020 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 2 - 2022 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 25%
2. Written Assessment 35%
3. Written Assessment 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 2 - 2020 : The overall satisfaction for students in the last offering of this course was 4.3 (on a 5 point Likert scale), based on a 64.29% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Have your say
Feedback
"This unit has really helped me to understand about how the operations work within an organisation. The unit also helped in having new skills of data analytics."
Recommendation
Maintain effort and continue updating teaching materials with data analytics resources.
Action Taken
The case examples and reports were used and related to the learning topics of this unit.
Source: Have your say
Feedback
"The calculation is useful, but still need more examples for student to understand."
Recommendation
Continue updating teaching materials with data analytics resources.
Action Taken
More examples were included in weekly teaching materials
Source: Have your say
Feedback
"More practice with business analytics in class"
Recommendation
Maintain effort and continue updating teaching materials and resources.
Action Taken
Zoom sessions were conduced to meet student expectation.
Source: Have your say
Feedback
The Unit delved deeper into Operations Management and provided beneficial practical insights that I will be applying with my organisation.
Recommendation
Maintain effort and continue updating teaching materials and resources.
Action Taken
Nil.
Source: Have your say
Feedback
Data provided on Moodle Site is quite extensive and helpful, but probably reducing it a bit would reduce the amount of reads, students will browse to find applicable assignment information. And would save a bit of time lost while selecting appropriate reads to use for referencing in assignments
Recommendation
Ensure that there are efficient ways to communicate assessment requirements and find the relevant information.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. critically examine operations management and the role of operations managers within the organisation;
  2. apply a systems approach to the management of operational functions;
  3. explain and assess the linkages between operations and other functions within the organisation;
  4. identify, analyse and find solutions to contentious issues and situations in the management of operations;
  5. critically evaluate the role that operations management plays in achieving the sustainability goals of an organisation; and
  6. demonstrate a critical awareness of contemporary developments in operations management.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5 6
1 - Written Assessment
2 - Written Assessment
3 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5 6
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7
1 - Written Assessment
2 - Written Assessment
3 - Written Assessment