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MRKT20055 - Science of Consumer Behaviour

General Information

Unit Synopsis

While we are all consumers in day to day life, few of us fully understand the internal and external mechanisms driving us to behave in certain ways and make specific buying and consumption decisions. For example, what leads to our choices of cars, phones, or holidays? What causes addictive or compulsive consumption such as problem gambling or social media addiction? Are our decisions impacted by internal drives within ourselves or by forces in our external environment such as family and culture? In reality it is often a combination of these influences, thus it is important to understand not only where those influences are coming from, but also how they interact with each other to result in a consumer decision. To facilitate thorough understanding, students are exposed to models and frameworks of consumer decision-making and the effects that various internal and external influences may have on consumer choices and actions. If you have successfully completed the unit MRKT20021 you should not enrol in this unit.

Details

Level Postgraduate
Unit Level 9
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Co-requisite: MRKT20052 Advanced Marketing Management

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2016

Term 1 - 2017 Profile
Brisbane
Distance
Melbourne
Sydney
Term 1 - 2018 Profile
Brisbane
Distance
Melbourne
Sydney
Term 1 - 2019 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2020 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2021 Profile
Brisbane
Melbourne
Online
Sydney
Term 1 - 2022 Profile
Brisbane
Melbourne
Online
Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes – in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Online Quiz(zes) 20%
2. Presentation 30%
3. Written Assessment 50%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University’s Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2021 : The overall satisfaction for students in the last offering of this course was 4.8 (on a 5 point Likert scale), based on a 52.17% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student feedback.
Feedback
The students rated the teaching staff for this unit as being clear, helpful, engaging and interesting.
Recommendation
The teaching staff will continue to engage future students of this unit with clear instruction, helpful assistance, as well as interesting, practical, and relevant resources.
Action Taken
This recommendation has been implemented.
Source: Student feedback.
Feedback
The students commented that the assessments were challenging but interesting and relevant to the weekly unit resources, and appreciated the provision of the assessment tips.
Recommendation
The future assessments to be utilised in this unit should continue to be both relevant to the knowledge framework of the unit and relatable to the real-life consumer experiences, and the teaching staff will continue to design and provide valuable assessment tips for future students of this unit.
Action Taken
This recommendation has been implemented.
Source: Student feedback.
Feedback
Positive comments about the effective delivery of the unit contents, as well as the quality design of the assessments, by the teaching staff.
Recommendation
The teaching staff in the future offerings of this unit will be encouraged to keep delivering the unit contents in an effective, supportive, and engaging manner, and keep designing assessments that are highly practical and relevant to the real-world scenarios.
Action Taken
Nil.
Source: Student feedback.
Feedback
Students who participated in the online classes enjoyed the interactive activities/elements of the classes.
Recommendation
The teaching staff in the future offerings of this unit will be encouraged to create sufficient amount of opportunities for students to interact with the teaching staff and fellow students in classes, in ways that can benefit students' learning experiences.
Action Taken
Nil.
Source: Staff self-reflection.
Feedback
New cases or examples have emerged through either industry or academic sources, which can be adopted to enrich the teaching and learning materials for this unit.
Recommendation
The teaching staff in the future offerings of this unit will ensure the teaching and learning materials for this unit be updated with latest cases and examples from both industry and academic sources.
Action Taken
Nil.
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Use consumer behaviour principles to solve marketing problems;
  2. analyse decision-process influences associated with consumer behaviour;
  3. explain and analyse internal and external influences on consumer behaviour;
  4. apply ethical standards to consumer behaviour research and practice; and
  5. evaluate current trends in consumer behaviour theory, research and application.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Online Quiz(zes)
2 - Presentation
3 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Advanced Level
Professional Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
Alignment of Assessment Tasks to Graduate Attributes
Advanced Level
Professional Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7
1 - Online Quiz(zes)
2 - Presentation
3 - Written Assessment