Dr Parves Sultan Management, Marketing & Tourism / School of Business and Law
Senior Lecturer in Marketing
GCTE, PhD, M.Sc., MBA, BBS (Hons)
Phone: (03) 9616 0630 - Ext: 50630
Tarafder, T & Sultan, P 2015, 'MDG health goal: the untold stories of reproductive health, Scholars' Press, Saarbrucken, Germany.
Wong, H, Kokho Sit, J, Sultan, P, Li, E & Hung, J-Y 2014, 'Environmental scanning: an information system framework for strategic decisions in SMEs: a case study analysis', in K Todorov & D Smallbone (eds.), Handbook of Research on Strategic Management in Small and Medium Enterprises, IGI Global, Pennsylvania, USA, http://dx.doi.org/10.4018/978-1-4666-5962-9.ch003
Sultan, P & Wong, HY 2013, 'Cultural Influence on Global Assessment of Higher Education Service Quality: The Case of Central Queensland University, Australia', in B Christiansen, E Turkina & N Williams (eds), Cultural and Technological Influences on Global Business, IGI Global, PA, http://dx.doi.org/10.4018/978-1-4666-3966-9.ch024
Sultan, P 2014, 'Understanding the Australian organic food consumers', P Dalziel (ed.), Refereed Proceedings of the 38th Annual Conference of the Australian and New Zealand Regional Science Association International, 1-4 December, Christchurch, New Zealand, Lincoln University, Lincoln, NZ., pp. 72-85, https://www.anzrsai.org/conference/conference-2014/
Tarafder, T & Sultan, P 2014, 'Do plain packaging and anti-smoking campaigns work reverse?: Results from a pilot study', in MMH Bhuiyan (ed.), Proceedings of 29th International Business Research Conference, 24-25 November, Sydney, Australia, World Business Institute Australia, Melbourne, Vic., http://www.wbiworldconpro.com/pages/paper/sydney-conference-2014/2116
Tasmiha, T, Sultan, P & Rashid, T 2013, 'Reproductive Health Beliefs and Perceptions among SlumWomen in Bangladesh: Is this a Challenge to MDG5 Health Goal?', Refereed proceedings of the 37th Annual COnference of the Australian and New Zealand Regional Science Association International, AERU Research Unit, New Zealand.
Pearson, D, Henryks, J, Sultan, P & Anisimova, T 2013, 'Contribution From Purchase Frequency To Understanding Organic Food Consumers', in J Stanton, M Lang & V Laszlo (eds.), Conference Proceedings: Part 1: International Food Marketing Research Symposium, 20-21 June, Budapest, Hungary, Institute of Food Products Marketing, Philadelphia, PA, http://http://institutefpm.com/PDFs/IFPM13_Part_1b.pdf
Sultan, P & Wong, HY 2013, 'Cultures�� consequences in the assessment of higher education service quality: the case of CQU, Australia', paper presented at Australian & New Zealand Marketing Academy Conference (ANZMAC2012), 3rd-5th December, Adelaide, Australia, http://anzmac.info/conference/2012/papers/563ANZMACFINAL.pdf
Al-jazzazi, AM & Sultan, P 2013, 'Banking service quality in the Middle Eastern countries: a review and future research', in K Fam, S Anwar & L Yang (eds), MAG Scholar Global Business Marketing and Tourism Conference 2013: Proceedings, 10-14 November, Dubai, United Arab Emirates, Marketing in Asia Group, Wellington, NZ.
Henryks, J, Pearson, D, Anisimova, T & Sultan, P 2013, 'The Labeling Of Organic Food: Understanding Consumer Perceptions', in J Stanton, M Lang & V Laszlo (eds.), Conference Proceedings: Part 2: International Food Marketing Research Symposium, 20-21 June, Budapest, Hungary, Institute of Food Products Marketing, Philadelphia, PA, http://institutefpm.com/PDFs/IFPM13_Part_2b.pdf
Sultan, P, Anisimova, T & Shah, F 2013, 'Communications for disaster preparedness: a case study on four survivors from the great northeast Japan earthquake and Tsunami', in Lasmin (ed) APUGSM Conference 2013 Proceedings, 18-19 January, Ritsumeikan Asia Pacific University, Japan, http://apugsmconference.com/APUGSM/Welcome_files/Winter2013Proceedings.pdf
Sultan, P, Pearson, D, Henryks, J & Anisoimova, T 2013, 'Marketing communications for organic food products: development and validation of two models leading to purchase intent', Proceedings of the Australia and New Zealand Marketing Academy Conference, ANZMAC, Australia, http://pandora.nla.gov.au/pan/25410/20140311-1105/anzmac.info/conference/anzmac-2013-conference-proceedings/index.html
Tarafder, T, Rashid, T & Sultan, P 2012, 'Reproductive health care services: a case study of belief and perception of rural indigenous women of Kakonhat in Bangladesh', in P Dalziel (ed.) Refereed Proceedings of the 36th Annual Conference of the Australian and New Zealand Regional Science Association International, ANZSRAI, New Zealand
Sultan, P & Wong, H 2010, 'Service quality in a higher education context : antecedents and dimensions' in N Jahan (ed.) Proceedings of the 4th Asian Business Research Conference, Dhaka, 23-24 December 2010, BIAM Foundation, Bangladesh, World Business Institute Australia, Melbourne, pp. 1-9.
Sultan, P & Wong, H 2010, 'Perspectives of service quality in a higher education context: a qualitative research approach' paper presented to the 24th Annual ANZAM Conference, Adelaide Convention Centre, 7-10 Dec 2010.
Sultan, P, Wong, HY & Donleavy, G 2008, 'Antecedents of service quality and brand performance: a conceptual model ', paper presented at the 9th International Business Research Conference: Research for Progress, Melbourne, Australia, 24-26 November, 2008.
Al-Jazzazi, A & Sultan, P 2015, 'Banking service quality in the Middle Eastern and GCC countries: understanding the future research directions', Asian Journal of Business Research, special issue no. 1, pp. 37-49, http://dx.doi.org/10.14707/ajbr.150003 ; http://www.magscholar.com/joomla/index.php/current-issue/100-journal-publications/ajbr/ajbr-special-issue1-2015/213-abstract
Henryks, J, Pearson, D, Anisimova, T & Sultan, P 2015, 'Are organic food labels inadequate?: evidence from consumers in Australia', Business and Management Studies, vol. 1, no. 2, pp. 45-54, http://dx.doi.org/10.11114/bms.v1i2.808
Tarafder, T & Sultan, P 2014, 'Reproductive health beliefs and their consequences: a case study on rural indigenous women in Bangladesh', Australasian Journal of Regional Studies, vol. 20, no. 2, pp. 351-374, http://search.informit.com.au/documentSummary;dn=496149942297957;res=IELNZC
Anisimova, T & Sultan, MP 2014, 'The role of brand communications in consumer purchases of organic foods', Journal of Food Products Marketing, vol. 20, no. 5, pp. 511-532, http://dx.doi.org/10.1080/10454446.2012.728984
Al-jazzazi, AM & Sultan, P 2014, 'Banking service quality in the Middle Eastern countries', International Journal of Bank Marketing, vol. 32, no. 7, pp. 688-700, http://dx.doi.org/10.1108/IJBM-09-2013-0094
Shah, MF & Sultan, P 2014, 'Lessons learnt from communication for disaster preparedness: a study on six survivors from the great East Japan earthquake and tsunami 2011', Journal of Disaster Research, vol. 9, no. 5, pp. 879-886, http://www.fujipress.jp/finder/xslt.php?mode=present&inputfile=DSSTR000900050017.xml
Sultan, P & Wong, HY 2014, 'An integrated-process model of service quality, institutional brand and behavioural intentions: the case of a university', Managing Service Quality, vol. 24, no. 5, pp. 487-521, http://dx.doi.org/10.1108/MSQ-01-2014-0007
Huda, MM & Sultan, P 2013, 'Buying motives of herbal skin care products : the case of generation Y in Bangladesh', International Review of Business Research Papers, vol. 9, no. 5, pp. 68-80.
Sultan, P & Wong, H 2013, Antecedents and consequences of service quality in a higher education context: a qualitative research approach, Quality Assurance in Education, vol. 21 no. 1, http://www.emeraldinsight.com/journals.htm?issn=0968-4883&volume=21&issue=1
Pearson, D, Henryks, J, Sultan, P & Anisimova T 2013, 'Organic food: Exploring purchase frequency to explain consumer behaviour', Journal of Organic Systems, vol. 8, no. 2, pp. 50-63, www.organic-systems.org/journal/82/8206.pdf
Sultan, P & Wong, H, 2012, Service quality in a higher education context: an integrated model, Asia Pacific Journal of Marketing and Logistics, vol. 24 no. 5, pp.755-784, http://dx.doi.org/10.1108/13555851211278196
Sultan, P & Wong, H 2011, 'Service quality in a higher education context: antecedents and dimensions', International Review of Business Research Papers, vol. 7, no.2, pp. 11-20, http://www.bizresearchpapers.com/2.%20Parves%20Sultan-FINAL.pdf
Sultan, P & Wong, H 2011, 'The success of born global firms: a conceptual model', Journal for Global Business Advancement, vol. 4, no. 3, pp.224-241, http://dx.doi.org/10.1504/JGBA.2011.043276
Sultan, P & Wong, H 2010, 'Service Quality in Higher Education �� A Review and Research Agenda', International Journal of Quality and Service Sciences, Vol. 2 No. 2, pp. 259-272, http://dx.doi.org/10.1108/17566691011057393
Sultan, P & Wong, H 2010, 'Performance-based service quality model: an empirical study on Japanese universities', Quality Assurance in Education, vol. 18, no. 2, pp.126-143, http://dx.doi.org/10.1108/09684881011035349
Sultan, MP & Tarafdor, T 2007. ��Critical Factors in Service Quality Measurement for Private Universities: The Case of Bangladesh.�� Ritsumeikan Journal of Asia Pacific Studies, 22 (March): 75-98.
Sultan, P & Tarafder, T 2007, 'A model for quality assessment in higher education: Implications for ODL universities', Malaysian Journal of Distance Education, vol. 9, no. 2, pp. 125-142.
Chowdhury, HK & Sultan, P 2005, 'Determinants of Perceived Service Quality: An Empirical Study', Journal of Business Administration, vol. 31, no. 1 & 2, pp. 179-188.
Sultan, P 2005, 'The Insights of Marketing', Journal of Business Studies, Vol. 1, no. 1, pp. 35-43.
Raihan, KM & Sultan P 2004, 'Effectiveness of Micro Finance Institutions on the Determinants of Women Empowerment', Journal of Business Studies, Vol. 2, no. 2, pp. 29-45.
Ahmed, S & Sultan, P 2004, ��Hindrances of Export Promotion with India : The Bangladesh Perspective', Journal of Business Studies, Vol. 2, no. 1, pp. 93-107.
Sultan, P 2004, ��Development Prospect of Mango Processing in Bangladesh: The case of PRAN Group��, Journal of Institute of Environment and Management, July, pp. 51-59.
Parves, S, Kabir, H & Islam, S 2002, 'International Marketing Practices and Performance Analysis of Fruits and Vegetables in Bangladesh', Journal of Business Review, Vol. 1, pp. 17-32.
Sultan, P, Anisimova, T, Henryks, J & Pearson, D 2013, 'Sustainable food consumption: investigating the role of marketing communications in consumer purchase intentions of organic foods', report prepared for The Organic Federation of Australia (OFA) & The National Association for Sustainable Agriculture, Australia (NASAA)
Sultan, P 2011, Antecedents and consequences of service quality in a higher education context, Doctor of Philosophy thesis, Central Queensland University, Rockhampton. http://hdl.cqu.edu.au/10018/916494