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Certificate II in Business (BSB20115)

Course summary

Student will develop skills in contributing to a safe work environment, customer service, working effectively in a business environment including innovation and communication, as well as technology skills of word processing, keyboarding and spreadsheets.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Business, Accounting and Law
  • - VET in Schools
Skill Area
  • - Business Services
AQF Level

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

Possible career outcomes could lead to roles as a Clerk, Data Entry Operator, Receptionist, Office Administration Assistant, Word Processing Operator. 


Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Summary
To successfully complete this course, students must complete a total of 12 units, consisting of:
1 core unit and 11 elective units.
Core Units
BSBWHS201 Contribute to health and safety of self and others
Elective Units
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINN201 Contribute to workplace innovation
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBITU302 Create electronic presentations
BSBITU304 Produce spreadsheets
BSBSUS201 Participate in Environmentally Sustainable Work Practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
Study Sequence

Enrol as per the following order:

  1. BSBWHS201
  2. BSBIND201
  3. BSBSUS201
  4. BSBWOR202
  5. BSBWOR203
  6. BSBITU201
  7. BSBCUS201
  8. BSBITU202
  9. BSBITU304
  10. BSBITU302
  11. BSBINM201
  12. BSBINN201

The remaining Study Sequence is to be discussed with teaching team prior to enrolment for an individualised training plan.

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Project
RPL

Course Intakes

Online

Timing
There are eleven course intakes, available monthly from February to December.

Duration and dates
12 months full-time or 18 months part-time


Summary

This course is available online with teaching support available through email and telephone. Individual Zoom sessions can be arranged by appointment. Online students require self-motivation and must have 3 - 5 hours per week available for study. Optional tutorial sessions will be held weekly at the following locations: 

CQUniversity Mackay 

Weekly on Tuesdays from 1 pm - 4 pm.

CQUniversity Gladstone City 

Weekly on Tuesdays from 4 pm - 6 pm.


VET in Schools (VETiS)

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
12 months full-time or 18 months part-time


Summary

Online

This course is available online, through the VET in Schools program, with teaching support available through email and telephone. Individual Zoom sessions can be arranged by appointment. Online students require self-motivation and must have 3 - 5 hours per week available for study. Optional tutorial sessions will be held weekly at the following locations: 

CQUniversity Mackay 

Weekly on Tuesdays from 1 pm - 4 pm.

CQUniversity Gladstone City

Weekly on Tuesdays from 4 pm - 6 pm.


For individual class days and times for each intake please check the TAFE Timetable located here

Related Courses

Course code Course name Short Course
BSB30415 Certificate III in Business Administration No

Resource Requirements

Students studying this course will need access to a computer with internet and the following software packages:

  • The latest version of Adobe Reader
  • Microsoft Office 2016 with Microsoft Access 
  • MYOB AccountRight Student Edition V19.10.

MYOB AccountRight Student Edition V19.10 will need to be purchased at the expense of the student. A discounted version of MYOB is available for CQUni students. Microsoft Office software is available for students at no cost. 

Internet access will be required to download any software packages. Instructions for downloading any required software or optional textbooks details will be provided to students after enrolment. Textbooks are an optional resource for this course as course materials are available online.