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Certificate IV in Business (BSB40215)

Course summary

You will learn a range of skills, including how to develop work priorities, organise meetings, maintain work health and safety, co-ordinate basic resources and use complex word processing and spreadsheet skills.

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Business, Accounting and Law
Skill Area
  • - Business Services
AQF Level Level 4: Certificate IV

Entry Requirements

There are no entry requirements, however, it is advised that students enrolling into this course should be able to carry out and evaluate own work and/or the work of a team, use technology to create business documents such as correspondence, plans and reports using sound literacy/numeracy skills.

Student Outcomes, Career Opportunities and Occupations

  • Office Administrator
  • Executive PA 
  • Office Supervisor 
  • Project Officer 
  • Team Leader

  • Course Structures

    Please select a Course Structure from the options below:

    Standard Course Structure

    To successfully complete this course, students must complete a total of 10 units, consisting of:
    1 core unit and 9 elective units.
    BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
    BSBADM405 Organise meetings
    BSBADM409 Coordinate business resources
    BSBCUS402 Address customer needs
    BSBITU401 Design and develop complex text documents
    BSBITU402 Develop and use complex spreadsheets
    BSBMKG414 Undertake marketing activities
    BSBREL401 Establish networks
    BSBWOR404 Develop work priorities
    BSBWRT401 Write complex documents
    Optional Electives
    BSBCMM401 Make a presentation
    BSBITU401 Design and develop complex text documents
    BSBITU404 Produce complex desktop published documents
    BSBMKG413 Promote products and services
    BSBRES401 Analyse and present research information
    BSBRSK401 Identify risk and apply risk management processes
    2018 Study Sequence

    Online - enrol into one unit at a time as per the following order:

    1. BSBWOR404 
    2. BSBWHS401 
    3. BSBADM405 
    4. BSBINN301
    5. BSBITU401
    6. BSBITU402
    7. BSBMKG413
    8. BSBMKG414
    9. BSBRES401
    10. BSBWRT401
    2017 Study Sequence

    Enrol as per the following recommended order:

    1. BSBWHS401
    2. BSBWOR404
    3. BSBADM405
    4. BSBCUS402
    5. BSBREL401
    6. BSBADM409
    7. BSBITU401
    8. BSBITU402
    9. BSBMKG414
    10. BSBWRT401

    The units from Optional Electives can be selected in lieu of recommended units - this can be discussed further with the teacher.

    Course Assessment Information

    Assessment Types
    Written/Electronic Assessment
    Third Party Verification

    Course Availabilities

    Distance Education

    Enrolments are taken throughout the year on a continuous basis.

    Duration and dates
    12 - 18 months.

    Ten units (10) must be successfully completed - One (1) core unit and nine (9) elective units.


    Distance students require strong self motivation and must have 4-6 hours per week available for study for each unit. This course is self paced so students must have sound literacy and numeracy skills. This course is delivered by distance education so students must have access to a computer and the internet. Students are allocated 13 weeks from enrolment to complete each unit.

    2018 Unit Availabilities

    Unit availabilities have not yet been finalised for this course.

    Please check this page regularly for updates.

    Related Courses

    Course code Course name Short Course
    BSB50215 Diploma of Business No

    Is what I already know taken into account?

    Yes. Your history of study, skills and experience does matter. Consideration is given to your prior life and work experiences as well as formal and informal training. This may be applied using the national standard for Mutual Recognition or through Recognition of Prior Learning (RPL). Documentary evidence will be requested.

    What else might I find useful?

    Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at

    Resource Requirements

    The following textbooks are required:

    • The Business Communication Handbook (10th Ed), Judith Dwyer,  2016, Cengage, ISBN 978-0170354172
    • Management theory and practice (6th ed), Kris Cole,  2015,  Cengage, ISBN 978-0170354059

    Textbooks can be purchased as hard copy or electronic versions.