This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.
At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.
|AQF Level||Level 3: Certificate III|
There are no entry requirements for this course.
It is highly recommended that students have completed Year 10 or equivalent.
Student Outcomes, Career Opportunities and Occupations
Standard Course Structure
This course requires a minimum of 1200 hours for completion which equates to approximately 25 hours per week of study. These hours will be comprised of practical experience in a community services organization and theoretical study hours.
|CHCCCS016||Respond to client needs|
|CHCCOM005||Communicate and work in health or community services|
|CHCDIV001||Work with diverse people|
|HLTWHS002||Follow safe work practices for direct client care|
|HLTWHS006||Manage personal stressors in the work environment|
|CHCCCS019||Recognise and respond to crisis situations|
|CHCCDE003||Work within a community development framework|
|CHCCOM001||Provide first point of contact|
|CHCLEG001||Work legally and ethically|
|CHCMHS001||Work with people with mental health issues|
|CHCPRT001||Identify and respond to children and young people at risk|
|CHCYTH001||Engage respectfully with young people|
Study Sequence - Internal
Students to enrol prior to the following start dates for classes:
CHCCOM005 - 18/07 & 20/07
HLTWHS002 - 25/07 & 27/07
CHCLEG001 - 15/08 & 17/08
CHCDIV001 - 22/08 & 24/08
CHCCOM001 - 29/08 & 31/08
CHCCCS016 - 05/09 & 07/09
HLTWHS006 - 12/09 & 14/09
CHCCCS019 - 03/10 & 05/10
CHCCDE003 - 10/10 & 12/10
CHCPRT001 - 17/10 & 19/10
CHCYTH001 - 24/10 & 26/10
CHCMHS001 - 31/10 & 02/11
Study Sequence - Distance Education
Students should follow the below order of units as a recommended study sequence.
For part-time study, enrol into one or two units at a time.
For full-time study, enrol into three or four units at a time.
Duration and dates
Distance students require self motivation and will need approximately 25 hours of study per week for each unit of competency, comprised of both practical and theoretical study. Students must have sound literacy and computer skills. Students must have access to a computer, the internet, and Microsoft Office software including Word and PowerPoint. Students must also be familiar with using USB devices and retrieving electronic material, and uploading and downloading documents to and from the online course.
|CQUniversity Rockhampton City|
Duration and dates
An orientation day will be held Thursday, 13 July 2017 from 9 am at CQUniversity Rockhampton City.
Classes are held on Tuesdays from 9 am – 3 pm and an additional day of study is offered on Thursday from 9 am – 1 pm.
No classes will be held from 18 September 2017 to 29 September 2017 due to the term break.
Students must be self-motivated and have sound literacy and computer skills. Students must have access to a computer, the internet, and Microsoft Office software including Word and PowerPoint. Students must also be familiar with using USB devices and retrieving electronic material, and uploading and downloading documents to and from the online course.
|Course code||Course name||Short Course|
|CHC42015||Certificate IV in Community Services||No|
Practical Placement Information
Where a student is not currently working in the Community
Services industry they will be required to obtain either paid or unpaid opportunities
for suitable practical work in the form of volunteer work or paid employment.
Practical work for this program is not
compulsory, however all community services training is delivered in a work
related context and a number of assessments require that the learning has
occurred in the work place. This
requires that a supervisor from the workplace is able to sign off confirmation
that you have completed assessment tasks to the level required to ensure that students
are work ready and competent in the field they are training for.
Before you undertake any voluntary work you must undergo a working with children check that assesses a person’s eligibility to hold a blue card or exemption card based on their known past police and disciplinary information.
This process also disqualifies certain
people upfront and prevents people from working with children whose past
behaviour indicates they are not eligible to enter regulated child-related
employment. You will know if you have
been successful when you receive a current Blue Card, you may also be required
to undergo a full criminal history check through your local police station.
Your teacher can assist you with the Blue
Card process and you will not be able to commence paid or unpaid practical work
in a community services organisation without a current Blue Card.
It is recommended that you are able to complete at least one day per week in a practical work setting in a community services organisation.
There are a total of 12 units of competency in
CHC32015 – Certificate III in Community Services (5 core
units and 7 elective units). You must
successfully complete - that is achieve a Competency Achieved (CA) result in all 12 units
of the course in order to achieve the full CHC32015 – Certificate III in Community
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.