This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Community workers act as a source of information and advice to individuals and communities. They advocate on behalf of their clients and work to develop community based services, advocating for improved individual and family wellbeing.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams.
|How to Apply||Please Enquire|
|AQF Level||Level 4: Certificate IV|
There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
Student Outcomes, Career Opportunities and Occupations
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drug, child protection, youth, case work and case management contexts.
Standard Course Structure
To successfully complete this course, students must complete a total of 15 units, consisting of:
7 core units and 8 elective units.
|CHCADV001||Facilitate the interests and rights of clients|
|CHCCCS004||Assess co-existing needs|
|CHCCOM002||Use communication to build relationships|
|CHCDIV001||Work with diverse people|
|CHCLEG001||Work legally and ethically|
|CHCPRP001||Develop and maintain networks and collaborative partnerships|
|HLTWHS003||Maintain work health and safety|
|CHCCCS016||Respond to client needs|
|CHCCCS019||Recognise and respond to crisis situations|
|CHCCDE003||Work within a community development framework|
|CHCCOM001||Provide first point of contact|
|CHCMHS001||Work with people with mental health issues|
|CHCPRT001||Identify and respond to children and young people at risk|
|CHCYTH001||Engage respectfully with young people|
|HLTWHS006||Manage personal stressors in the work environment|
Students wanting to complete the course within 12-18 months should enrol into one group of units at a time, as per the following order. However, students may enrol into one or more units at a time according to their study capacity, as per the following order:
Course Assessment Information
|Third Party Verification|
There are eight course intakes, available in February, March, April, May, June, August, September and October.
Duration and dates
12 - 18 months full-time
This course is delivered online and students must have approximately 23 hours per week available for study. Students will be supported through the VET Moodle platform, Zoom sessions, phone and email.
It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.
|Course code||Course name||Short Course|
|CHC32015||Certificate III in Community Services||No|
Work Placement Requirements
Resource and Computing Requirements