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Diploma of Community Services (CHC52015)

Course summary

This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams.
Work may take place in a range of community service, case work or case management contexts.

This course is not eligible for a VET Student Loan.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Application Mode
  • Tertiary Admission Centre (TAC)
How to Apply Please Enquire
Study Area
  • - Psychology, Social Work and Community Services
Skill Area
  • - Community Services
AQF Level Level 5: Diploma

Entry Requirements

There are no entry requirements for this course.

It is highly recommended that students have completed Year 10 or equivalent, and are employed in the community services industry for work placement.

Student Outcomes, Career Opportunities and Occupations

Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including Bachelor of Social Work.

Career opportunities include work positions in the fields of Community Services, i.e. Mental Health services, Child Protection services, Alcohol and Other Drug services, Domestic Violence services, Youth Services.

Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Core Units
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
Elective Units
CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCMHS001 Work with people with mental health issues
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCPRT001 Identify and respond to children and young people at risk
CHCYTH001 Engage respectfully with young people
Study Sequence
Enrol as per the following order:
  1. CHCCCS007
  2. CHCCOM003
  3. CHCDEV002
  4. CHCDIV003
  5. CHCLEG003
  6. CHCMGT005
  7. CHCPRP003
  8. HLTWHS004
  9. CHCCCS019 
  10. CHCPRT001 
  11. CHCYTH001 
  12. CHCMHS001
  13. CHCCCS004 
  14. CHCADV001 
  15. CHCPRP001
  16. HLTWHS006

Course Assessment Information

Assessment Types
Written/Electronic Assessment

Course Availabilities

Distance Education

The next intakes for this course are August 2017, November 2017, January 2018 and June 2018.

Duration and dates
12 – 24 months for full time students


QTAC Code: 895231

This course is available by Distance Education.

Sixteen (16) core units must be successfully completed – eight (8) Core units and eight (8) Elective units.


Distance students require strong self motivation and must have 25 hours per week available for study for each unit, comprised of both practical and theoretical study. This course is self paced so students must have sound literacy and numeracy skills. This course is delivered by distance education so students must have access to a computer and the internet.

Some elective units in this qualification are delivered in the Certificate IV Community Services and are available via face-to-face delivery at the Rockhampton City campus only. These classes are held on Tuesdays and Thursdays from 9am – 3pm.

2018 Unit Availabilities

Unit availabilities have not yet been finalised for this course.

Please check this page regularly for updates.

Related Courses

No related course found.

Additional Resources and Textbooks

All resources will be provided online when you are enrolled into each individual unit.

You will be provided with instructions on how to access the learning and assessment resources through your student email which is issued on enrolment.

If you wish to purchase paper-based versions of the electronic resources, you can do this at your own cost. Instructions on how to purchase will be provided with the online information for each unit of competency.

Practical Placement Information

It is highly recommended that students have an existing community services position to be able to have Third Party Reports signed off in the workplace.

Students who are not existing workers must complete a minimum of 100 hours placement to be able to have Third Party Reports signed off. 

It is expected that existing Community Services workers will have a current Blue Card. Students not currently employed in a Community Services position and undergoing placement will be required to obtain a current Working with Children Check - Blue Card.

Students undertaking placement in the Disability sector may be required to obtain a Criminal History Screening prescribed notice (Yellow Card).