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Certificate II in Health Support Services (HLT23215)

Course summary

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine but variable tasks in collaboration with others in a team environment.

Students will be require to undertake work placement per unit of competency as part of their assessment.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Health
  • - VET in Schools
Skill Area
  • - Health
AQF Level Level 2: Certificate II

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

Occupational titles for these workers may include: administration support, assistant cook, clerk, cleaner, food service worker, food service assistant, domestic assistant, grounds maintenance worker, handyman, hospital assistant, housekeeping assistant, kitchen hand, laundry worker, maintenance assistant, orderly, courier (eg. pathology), porter, stores assistant, support services worker, ward assistant.

Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

18 months - 2 years

  • On-campus
  • Distance
Core Units
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTINF001 Comply with infection prevention and control policies and procedures
HLTWHS001 Participate in workplace health and safety
Elective Units
BSBCUS201 Deliver a service to customers
BSBINM201 Process and maintain workplace information
BSBMED301 Interpret and apply medical terminology appropriately
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
CHCCCS020 Respond effectively to behaviours of concern
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
Study Sequence

Enrol as per the following order:

  1. BSBINM201 Process and maintain workplace information
  2. BSBWOR204 Use business technology
  3. BSBWOR203 Work effectively with others
  4. BSBWOR202 Organise and complete daily work activities
  5. BSBCUS201 Deliver a service to customers
  6. CHCCOM005 Communicate and work in health or community services
  7. BSBMED301 Interpret and apply medical terminology appropriately
  8. HLTINF001 Comply with infection prevention and control policies and procedures
  9. HLTWHS001 Participate in workplace health and safety
  10. CHCDIV001 Work with diverse people
  11. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  12. CHCCCS020 Respond effectively to behaviours of concern

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
RPL

Course Availabilities

VET in Schools (VETIS) - CQUniversity Rockhampton North

Timing
One intake only for VETIS in Term 1, 2017. Expressions of interest can be sent via your School VET Co-ordinator.

Duration and dates
Attendance one (1) day per week.


Summary
This course is available as part of the VET in Schools Program at CQUniversity Rockhampton North campus.

Load
Twelve (12) units must be successfully completed - four (4) core units and eight (8) electives

Notes

Last date to enrol for Term 1, 2017 will be 17 February 2017. 

Students wanting to complete the full program as a VETiS student will need to be in Year 11 when they commence.

Course guides: Course guides will be made available through School VET Coordinators and students will be given the opportunity to apply for a place in the course. VET in Schools Course Guide available here.


VET in Schools (VETIS) - Distance Education

Timing
One intake only for VETIS in Term 1, 2017, commencing January 2017. Expressions of interest can be sent via your School VET Co-ordinator.

Duration and dates
Online collaboration once a week


Summary

This course is available as part of the VET in Schools Program via Distance Education with online collaboration.

Load
Twelve (12) units must be successfully completed - four (4) core units and eight (8) electives

Notes

Last date to enrol for Term 1, 2017 will be 17 February 2017. 

Online collaboration is available via Zoom for Distance students, details will be provided by the teacher after enrolment.

Students wanting to complete the full program as a VETiS student will need to be in Year 11 when they commence.

Course guides: Course guides will be made available through School VET Coordinators and students will be given the opportunity to apply for a place in the course. VET in Schools Course Guide available here.


2018 Course Availabilities List

Narrow the unit availabilities shown by adjusting the filters below.

Location
Attendance Mode
Load Category
Start Month

Location Attendance Mode Load Category Start Month
Rockhampton North On-campus Full Time February
Rockhampton North Distance Full Time February

2018 Unit Availabilities

Narrow the unit availabilities shown by adjusting the filters below.

Location
Attendance Mode
Load Category
Start Month

BSBCUS201
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time October 01/10/18
Cairns On-campus Full Time October 01/10/18
Gladstone City On-campus Full Time October 01/10/18
Mackay City On-campus Full Time October 01/10/18
Noosa On-campus Full Time October 01/10/18
Rockhampton North On-campus Full Time October 01/10/18
Townsville On-campus Full Time October 01/10/18
BSBINM201
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time July 16/07/18
Cairns On-campus Full Time July 16/07/18
Gladstone City On-campus Full Time July 16/07/18
Mackay City On-campus Full Time July 16/07/18
Noosa On-campus Full Time July 16/07/18
Rockhampton North On-campus Full Time July 16/07/18
Townsville On-campus Full Time July 16/07/18
BSBMED301 - Interpret and apply medical terminology appropriately
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time February 29/01/18
Bundaberg Distance Full Time February 29/01/18
Cairns Distance Full Time February 29/01/18
Cairns On-campus Full Time February 29/01/18
Gladstone City On-campus Full Time February 29/01/18
Gladstone City Distance Full Time February 29/01/18
Mackay City Distance Full Time February 29/01/18
Mackay City On-campus Full Time February 29/01/18
Noosa Distance Full Time February 29/01/18
Noosa On-campus Full Time February 29/01/18
Rockhampton North On-campus Full Time February 29/01/18
Rockhampton North Distance Full Time February 29/01/18
Townsville Distance Full Time February 29/01/18
Townsville On-campus Full Time February 29/01/18
BSBWOR202
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time September 03/09/18
Cairns On-campus Full Time September 03/09/18
Gladstone City On-campus Full Time September 03/09/18
Mackay City On-campus Full Time September 03/09/18
Noosa On-campus Full Time September 03/09/18
Rockhampton North On-campus Full Time September 03/09/18
Townsville On-campus Full Time September 03/09/18
BSBWOR203
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time August 06/08/18
Cairns On-campus Full Time August 06/08/18
Gladstone City On-campus Full Time August 06/08/18
Mackay City On-campus Full Time August 06/08/18
Noosa On-campus Full Time August 06/08/18
Rockhampton North On-campus Full Time August 06/08/18
Townsville On-campus Full Time August 06/08/18
BSBWOR204
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time July 16/07/18
Cairns On-campus Full Time July 16/07/18
Gladstone City On-campus Full Time July 16/07/18
Mackay City On-campus Full Time July 16/07/18
Noosa On-campus Full Time July 16/07/18
Rockhampton North On-campus Full Time July 16/07/18
Townsville On-campus Full Time July 16/07/18
CHCCCS020
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time April 02/04/18
Bundaberg Distance Full Time October 01/10/18
Cairns On-campus Full Time April 02/04/18
Cairns Distance Full Time October 01/10/18
Gladstone City On-campus Full Time April 02/04/18
Gladstone City Distance Full Time October 01/10/18
Mackay City On-campus Full Time April 02/04/18
Mackay City Distance Full Time October 01/10/18
Noosa On-campus Full Time April 02/04/18
Noosa Distance Full Time October 01/10/18
Rockhampton North On-campus Full Time April 02/04/18
Rockhampton North Distance Full Time October 01/10/18
Townsville On-campus Full Time April 02/04/18
Townsville Distance Full Time October 01/10/18
CHCCOM005 - Communicate and work in health or community services
Location Attendance Mode Load Category Start Month Start Date
Bundaberg Distance Full Time February 29/01/18
Bundaberg On-campus Full Time February 29/01/18
Cairns Distance Full Time February 29/01/18
Cairns On-campus Full Time February 29/01/18
Gladstone City On-campus Full Time February 29/01/18
Gladstone City Distance Full Time February 29/01/18
Mackay City On-campus Full Time February 29/01/18
Mackay City Distance Full Time February 29/01/18
Noosa Distance Full Time February 29/01/18
Noosa On-campus Full Time February 29/01/18
Rockhampton North On-campus Full Time February 29/01/18
Rockhampton North Distance Full Time February 29/01/18
Townsville Distance Full Time February 29/01/18
Townsville On-campus Full Time February 29/01/18
CHCDIV001 - Work with diverse people
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time March 05/03/18
Bundaberg Distance Full Time June 04/06/18
Cairns On-campus Full Time March 05/03/18
Cairns Distance Full Time June 04/06/18
Gladstone City On-campus Full Time March 05/03/18
Gladstone City Distance Full Time June 04/06/18
Mackay City On-campus Full Time March 05/03/18
Mackay City Distance Full Time June 04/06/18
Noosa On-campus Full Time March 05/03/18
Noosa Distance Full Time June 04/06/18
Rockhampton North On-campus Full Time March 05/03/18
Rockhampton North Distance Full Time June 04/06/18
Townsville On-campus Full Time March 05/03/18
Townsville Distance Full Time June 04/06/18
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time March 05/03/18
Bundaberg On-campus Full Time March 05/03/18
Bundaberg Distance Full Time June 04/06/18
Bundaberg Distance Full Time June 04/06/18
Cairns On-campus Full Time March 05/03/18
Cairns On-campus Full Time March 05/03/18
Cairns Distance Full Time June 04/06/18
Cairns Distance Full Time June 04/06/18
Gladstone City On-campus Full Time March 05/03/18
Gladstone City On-campus Full Time March 05/03/18
Gladstone City Distance Full Time June 04/06/18
Gladstone City Distance Full Time June 04/06/18
Mackay City On-campus Full Time March 05/03/18
Mackay City On-campus Full Time March 05/03/18
Mackay City Distance Full Time June 04/06/18
Mackay City Distance Full Time June 04/06/18
Noosa On-campus Full Time March 05/03/18
Noosa On-campus Full Time March 05/03/18
Noosa Distance Full Time June 04/06/18
Noosa Distance Full Time June 04/06/18
Rockhampton North On-campus Full Time March 05/03/18
Rockhampton North On-campus Full Time March 05/03/18
Rockhampton North Distance Full Time June 04/06/18
Rockhampton North Distance Full Time June 04/06/18
Townsville On-campus Full Time March 05/03/18
Townsville On-campus Full Time March 05/03/18
Townsville Distance Full Time June 04/06/18
Townsville Distance Full Time June 04/06/18
HLTINF001 - Comply with infection prevention and control policies and procedures
Location Attendance Mode Load Category Start Month Start Date
Bundaberg Distance Full Time February 29/01/18
Bundaberg On-campus Full Time February 29/01/18
Cairns On-campus Full Time February 29/01/18
Cairns Distance Full Time February 29/01/18
Gladstone City Distance Full Time February 29/01/18
Gladstone City On-campus Full Time February 29/01/18
Mackay City Distance Full Time February 29/01/18
Mackay City On-campus Full Time February 29/01/18
Noosa Distance Full Time February 29/01/18
Noosa On-campus Full Time February 29/01/18
Rockhampton North On-campus Full Time February 29/01/18
Rockhampton North Distance Full Time February 29/01/18
Townsville Distance Full Time February 29/01/18
Townsville On-campus Full Time February 29/01/18
HLTWHS001 - Participate in workplace health and safety
Location Attendance Mode Load Category Start Month Start Date
Bundaberg On-campus Full Time April 02/04/18
Bundaberg Distance Full Time October 01/10/18
Cairns On-campus Full Time April 02/04/18
Cairns Distance Full Time October 01/10/18
Gladstone City On-campus Full Time April 02/04/18
Gladstone City Distance Full Time October 01/10/18
Mackay City On-campus Full Time April 02/04/18
Mackay City Distance Full Time October 01/10/18
Noosa On-campus Full Time April 02/04/18
Noosa Distance Full Time October 01/10/18
Rockhampton North On-campus Full Time April 02/04/18
Rockhampton North Distance Full Time October 01/10/18
Townsville On-campus Full Time April 02/04/18
Townsville Distance Full Time October 01/10/18

Related Courses

Course code Course name Short Course
HLT33115 Certificate III in Health Services Assistance No

Clinical Placement Requirements

All students will be required to undertake a work placement component as a part of this qualification. These can be undertaken as work experience in conjunction with your school arrangements.

IMPORTANT: Changes to Mandatory Check Requirements 

  • In compliance with CQU Immunisation Policy and for patient and student safety, there has been a number of changes for your mandatory check requirements. These changes take effect and are now mandatory for any placement commencing 1 January 2018 and onwards.   
  • Please click here for full details of your requirements or access these requirements via the Moodle Site.    
  • Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline; there are no extensions or exceptions.

Any enquiries should be directed to the WIL (Work Integrated Learning) Team via email to nursingclinical@cqu.edu.au or call (07) 4930 9124.