|How to Apply||Please Enquire|
|AQF Level||Level 3: Certificate III|
Student Outcomes, Career Opportunities and Occupations
Standard Course Structure
|SIRXCEG001||Engage the customer|
|SIRXCEG002||Assist with customer difficulties|
|SIRXCEG003||Build customer relationships and loyalty|
|SIRXCOM002||Work effectively in a team|
|SIRXIND001||Work effectively in a service environment|
|SIRXRSK001||Identify and respond to security risks|
|SIRXSLS001||Sell to the retail customer|
|SIRXWHS002||Contribute to workplace health and safety|
|SIRRRTF001||Balance and secure point-of-sale terminal|
|SIRXIND002||Organise and maintain the store environment|
|SIRXMGT001||Supervise and support frontline team members|
|SIRXTAD001||Supervise and support frontline team members|
Enrol in the following order:
Course Assessment Information
|Third Party Verification|
Enrolments are taken throughout the year on a continuous basis.
Duration and dates
6 - 12 months.
Thirteen (13) units must be successfully completed - eight (8) core units, five (5) elective units.
2018 Unit Availabilities
Please check this page regularly for updates.
Practical Placement Information