Learn basic skills and knowledge in a range of activities and functions required in hospitality. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This program can be completed as part of a traineeship.
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
|How to Apply||Please Enquire|
|AQF Level||Level 2: Certificate II|
There are no entry requirements for this qualification.
Mackay City and Rockhampton City
Student Outcomes, Career Opportunities and Occupations
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles include a bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant.
Standard Course Structure
To successfully complete this course, students must complete 12 units, consisting of:
6 core units and 6 elective units.
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND003||Use hospitality skills effectively|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITHCCC003||Prepare and present sandwiches|
|SITHFAB001||Clean and tidy bar areas|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB004||Prepare and serve non-alcoholic beverages|
|SITHFAB005||Prepare and serve espresso coffee|
|SITHFAB007||Serve food and beverage|
|SITHGAM001||Provide responsible gambling services|
|SITXFSA001||Use hygienic practices for food safety|
2018 Study Sequence
Enrol into all units at once, specific to the campus:
SITHFAB002, SITHGAM001, SITHIND002, SITXFSA001, SITXWHS001, SITHFAB001, SITHFAB004, SITHFAB005, BSBWOR203, SITHIND003, SITXCCS003 and SITXCOM002.
SITHFAB002, SITHGAM001, SITHIND002, SITXFSA001, SITXWHS001, SITHFAB001, SITHFAB004, SITHFAB007, BSBWOR203, SITHIND003, SITXCCS003 and SITXCOM002.
Course Assessment Information
There are six course intakes for 2018, available monthly from February to July.
Duration and dates
6 months full-time
This course is available to study on-campus at the following locations:
CQUniversity Mackay City
Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 – 3 pm each day at the Fifth Floor Training Restaurant.
CQUniversity Rockhampton City
Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 am – 3 pm each day at Willby’s Training Restaurant.
Optional extra time available each class day to use on-campus facilities from 3 pm – 4.30 pm.
2018 VET in Schools (VETiS)
There are six course intakes for 2018, available February, March, June, July, August and October.
Duration and dates
12 months part-time
|Course code||Course name||Short Course|
|SIT20116||Certificate II in Tourism||No|
|SIT20416||Certificate II in Kitchen Operations||No|
Practical Skills Additional Information
All students are required to wear a uniform for this course.
- Black skirt or pants (not jeans) must be worn on restaurant operation days.
- Black enclosed dress shoes are mandatory when working in the restaurant.
- Covered footwear is required on campus at all times.
Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirts from The Uniform Centre at Shop 2/ 74 High St, North Rockhampton QLD 4701. Phone 07 4928 3314.
Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class.
VETiS Dual Qualification
- SIT20316 - Certificate II in Hospitality
- SIT20416 - Certificate II in Kitchen Operations
- SIT20116 - Certificate II in Tourism
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