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CQUni Handbook
Previous Version
Version Effective: 25th of January, 2022
SIT20316 - Certificate II in Hospitality
Course Details
Course Summary
Learn basic skills and knowledge in a range of activities and functions required in hospitality. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This program can be completed as part of a traineeship. This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
Entry Requirements
Completion of the BKSB (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this qualification.
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pubs, clubs cafes or restaurants.Students not currently working in the industry, or who do not have access to workplace simulated environments will need to discuss this with the teaching team.
Course Details
| Course Type | Qualification | ||||||||||||||||||
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| Student Availability |
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| Fees |
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| Application Mode |
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| How to Apply | Please Enquire | ||||||||||||||||||
| Study Area |
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| Skill Area |
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| AQF Level | Level 2: Certificate II |
Admission Codes
|
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
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International Students CRICOS Codes |
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Student Outcomes, Career Opportunities and Occupations
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles include a bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant.
Course Structures
In order to complete this course, you must:
- Complete 6 core units
- Complete 6 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Please select a course structure from the options below:
On Campus
6 months
- RPL/RCC/Credit
- On-campus
| Module 1 - Work safely and hygienically Students to enrol in all clusters at time of admission |
||||
|---|---|---|---|---|
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace Students to enrol in all clusters at time of admission |
||||
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| Module 3 - Making beverages Students to enrol in all clusters at time of admission |
||||
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| Module 4 - Working as a global team Students to enrol in all clusters at time of admission |
||||
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information Students to enrol in all clusters at time of admission |
||||
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace Students to enrol in all clusters at time of admission |
||||
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITHFAB005 - Prepare and serve espresso coffee |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | SITXCCS003 - Interact with customers |
| 1 | SITHIND003 - Use hospitality skills effectively |
Start TAFE Now (STN) - On Campus
12 months
- On-campus
- RPL/RCC/Credit
| Module 1 - Work safely and hygienically Students to enrol in all clusters at time of admission |
||||
|---|---|---|---|---|
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace Students to enrol in all clusters at time of admission |
||||
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| Module 3 - Making beverages Students to enrol in all clusters at time of admission |
||||
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| Module 4 - Working as a global team Students to enrol in all clusters at time of admission |
||||
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information Students to enrol in all clusters at time of admission |
||||
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace Students to enrol in all clusters at time of admission |
||||
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITHFAB005 - Prepare and serve espresso coffee |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | SITXCCS003 - Interact with customers |
| 1 | SITHIND003 - Use hospitality skills effectively |
TRAINEES (USER CHOICE)
12 months part time. Students must be working in industry.
- RPL/RCC/Credit
- Online
- Mixed Mode
| Module 1 - Work safely and hygienically | ||||
|---|---|---|---|---|
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace | ||||
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| Module 3 - Making beverages | ||||
| SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| Module 4 - Working as a global team | ||||
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information | ||||
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace | ||||
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
| Other Electives
Elective units outside of standard user choice delivery
|
||||
| SITXFSA002 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | SITHFAB005 - Prepare and serve espresso coffee |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND003 - Use hospitality skills effectively |
| 1 | SITXCCS003 - Interact with customers |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| SITXFSA002 | Participate in safe food handling practices |
Start TAFE Now (STN) – Bowen State High School
12 months
- RPL/RCC/Credit
- On-campus
| Module 1 - Work safely and hygienically Students to enrol in all clusters at time of admission |
||||
|---|---|---|---|---|
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace Students to enrol in all clusters at time of admission |
||||
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| Module 3 - Making beverages Students to enrol in all clusters at time of admission |
||||
| SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| Module 4 - Working as a global team Students to enrol in all clusters at time of admission |
||||
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information Students to enrol in all clusters at time of admission |
||||
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace Students to enrol in all clusters at time of admission |
||||
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | SITHFAB005 - Prepare and serve espresso coffee |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND003 - Use hospitality skills effectively |
| 1 | SITXCCS003 - Interact with customers |
Start TAFE Now (STN) - Emerald Christian College
12 months
- On-campus
- RPL/RCC/Credit
| Module 1 - Work safely and hygienically Students to enrol in all clusters at time of admission |
||||
|---|---|---|---|---|
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace Students to enrol in all clusters at time of admission |
||||
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| Module 3 - Making beverages Students to enrol in all clusters at time of admission |
||||
| SITHFAB005 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| Module 4 - Working as a global team Students to enrol in all clusters at time of admission |
||||
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information Students to enrol in all clusters at time of admission |
||||
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace Students to enrol in all clusters at time of admission |
||||
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | SITHFAB005 - Prepare and serve espresso coffee |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND003 - Use hospitality skills effectively |
| 1 | SITXCCS003 - Interact with customers |
Start TAFE Now (STN) – Kairos Community College
12 months
- On-campus
- RPL/RCC/Credit
| Module 1 - Work safely and hygienically Students to enrol in all clusters at time of admission |
||||
|---|---|---|---|---|
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA001 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| Module 2 - Clean and sustainable workplace Students to enrol in all clusters at time of admission |
||||
| SITHFAB001 | Clean and tidy bar areas | More Information | Training.gov Details | |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices | More Information | Training.gov Details | |
| Module 3 - Making beverages Students to enrol in all clusters at time of admission |
||||
| SITHFAB004 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| Module 4 - Working as a global team Students to enrol in all clusters at time of admission |
||||
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| Module 5 - Source and share hospitality information Students to enrol in all clusters at time of admission |
||||
| BSBCMM201 | Communicate in the workplace | More Information | Training.gov Details | |
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| Module 6 - Hospitality in the Workplace Students to enrol in all clusters at time of admission |
||||
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
| Required Unit | ||||
| SITHFAB002 | Provide responsible service of alcohol | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS001 - Participate in safe work practices |
| 1 | SITXFSA001 - Use hygienic practices for food safety |
| 1 | SITHFAB001 - Clean and tidy bar areas |
| 1 | BSBSUS201 - Participate in Environmentally Sustainable Work Practices |
| 1 | SITHFAB004 - Prepare and serve non-alcoholic beverages |
| 1 | SITXCOM002 - Show social and cultural sensitivity |
| 1 | BSBWOR203 - Work effectively with others |
| 1 | BSBCMM201 - Communicate in the workplace |
| 1 | SITHIND002 - Source and use information on the hospitality industry |
| 1 | SITXCCS003 - Interact with customers |
| 1 | SITHIND003 - Use hospitality skills effectively |
| 1 | SITHFAB002 - Provide responsible service of alcohol |
Food Services Skill Set
20 weeks
- Online
| Required Units | ||||
|---|---|---|---|---|
| SITXCOM002 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| SITXCCS003 | Interact with customers | More Information | Training.gov Details | |
| SITHIND003 | Use hospitality skills effectively | More Information | Training.gov Details | |
| SITHIND002 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| BSBWOR203 | Work effectively with others | More Information | Training.gov Details | |
| SITXWHS001 | Participate in safe work practices | More Information | Training.gov Details | |
Unit Sequence
For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
| Unit Code | Unit Name |
|---|---|
| SITXCOM002 | Show social and cultural sensitivity |
| SITXCCS003 | Interact with customers |
| SITHIND003 | Use hospitality skills effectively |
| SITHIND002 | Source and use information on the hospitality industry |
| BSBWOR203 | Work effectively with others |
| SITXWHS001 | Participate in safe work practices |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| Practical Task |
| RPL |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Domestic 2019 Availabilities
On Campus
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - On Campus
There are currently no intakes scheduled for this course structure.
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
There are currently no intakes scheduled for this course structure.
Domestic 2020 Availabilities
On Campus
On-campus
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Start TAFE Now (STN) - On Campus
There are currently no intakes scheduled for this course structure.
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
Online
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Domestic 2021 Availabilities
On Campus
On-campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Start TAFE Now (STN) - On Campus
On-campus
Gladstone
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
On-campus
Emerald
February: Full Time/Part Time
March: Full Time/Part Time
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
There are currently no intakes scheduled for this course structure.
Domestic 2022 Availabilities
On Campus
On-campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
Start TAFE Now (STN) - On Campus
On-campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
There are currently no intakes scheduled for this course structure.
Domestic 2023 Availabilities
On Campus
On-campus
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
Start TAFE Now (STN) - On Campus
On-campus
Gladstone
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
Mackay City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
There are currently no intakes scheduled for this course structure.
International 2019 Availabilities
On Campus
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - On Campus
There are currently no intakes scheduled for this course structure.
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
There are currently no intakes scheduled for this course structure.
International 2020 Availabilities
On Campus
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - On Campus
There are currently no intakes scheduled for this course structure.
TRAINEES (USER CHOICE)
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Bowen State High School
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) - Emerald Christian College
There are currently no intakes scheduled for this course structure.
Start TAFE Now (STN) – Kairos Community College
There are currently no intakes scheduled for this course structure.
Food Services Skill Set
Online
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Skilling Queenslanders for Work Initiative
Community organisations successful in their application with the Queensland Government have access to the Skilling Queenslanders for Work initiative. This funding can assist students, who meet the eligibility criteria, apply for a place in their community organisation’s project. Further information about the initiative can be found at https://training.qld.gov.au/home/sqw.
The following community organisations have a partnership agreement in place with CQUni, as the preferred Registered Training Organisation. This partnership gives these organisations the ability to recruit students within their community who meet the eligibility criteria set by the Department of Education and Training, and send through documentation to enable CQUni to process the pre-enrolments.
They are:
- Tully Support Centre Inc. Email: info@tullysupportcentre.com.au
Students currently studying or wanting to enquire about eligibility with the funding or for this course can contact the community organisation.
Third Party Services arrangement
Bowen State High School provides the following services on behalf of CQUniversity for this course:
- Recruitment of senior students enrolled at Bowen State High School
- Provision of educational or support services
Senior students should email: principal@bowenshs.eq.edu.au
Practical Skills Additional Information
Practical skills will need to be demonstrated in the hospitality industry or simulated Training environments at CQUniversity Mackay City or CQUniversity Rockhampton City.
Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff.
SITHIND003 - Use hospitality skills effectively requires evidence of a minimum of 12 service periods (shifts). Each service period is to be recorded in a service logbook, clearly numbered and dated. Service logbooks will be provided by teaching staff after enrolment.
Uniform Requirements
All students are required to wear a uniform for this course.
- Black skirt or pants (not jeans) must be worn on restaurant operation days.
- Black enclosed dress shoes are mandatory when working in the restaurant.
- Covered footwear is required on campus at all times.
Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirt from the CQU Bookshop phone 07 4930 9421 on North Side Campus.
Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class.
Start TAFE Now (STN) Dual Qualification
Start TAFE Now (STN) students can choose to complete a dual qualification from two of the three qualifications listed below. The two courses will be completed over a period of two years:
- SIT20316 - Certificate II in Hospitality
- SIT20416 - Certificate II in Kitchen Operations
- SIT20116 - Certificate II in Tourism
What else might I find useful?
Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at www.cqu.edu.au/student-life/new-students.
Contact Us
To apply, or to find out more about this course, contact the Student Advice Team on 13 27 86.