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Certificate II in Hospitality (SIT20316)

Course summary

Learn basic skills and knowledge in a range of activities and functions required in hospitality. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This program can be completed as part of a traineeship.

This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Hospitality and Beauty
  • - VET in Schools
Skill Area
  • - Hospitality
AQF Level Level 2: Certificate II

Entry Requirements

There are no entry requirements for this qualification.

CRICOS: 094900G

Mackay City and Rockhampton City

Student Outcomes, Career Opportunities and Occupations

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles include a bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant.


Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Summary
To successfully complete this course, students must complete 12 units, consisting of:
6 core units and 6 elective units.
Core Units
BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
Elective Units
SITHCCC003 Prepare and present sandwiches
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHGAM001 Provide responsible gambling services
SITXFSA001 Use hygienic practices for food safety
2018 Study Sequence

Enrol into all units at once, specific to the campus:

Mackay

SITHFAB002, SITHGAM001, SITHIND002, SITXFSA001, SITXWHS001, SITHFAB001, SITHFAB004, SITHFAB005,  BSBWOR203, SITHIND003, SITXCCS003 and SITXCOM002.

Rockhampton

SITHFAB002, SITHGAM001, SITHIND002, SITXFSA001, SITXWHS001, SITHFAB001, SITHFAB004, SITHFAB007, BSBWOR203, SITHIND003, SITXCCS003 and SITXCOM002.

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
Project

Course Intakes

2018 On-campus

Timing
There are six course intakes for 2018, available monthly from February to July.

Duration and dates
6 months full-time


Summary

This course is available to study on-campus at the following locations:

CQUniversity Mackay City

Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 – 3 pm each day at the Fifth Floor Training Restaurant.

CQUniversity Rockhampton City

Classes commence from Monday, 29 January 2018 and will be held on Mondays, Tuesdays and Wednesdays from 8.30 am – 3 pm each day at Willby’s Training Restaurant.

Optional extra time available each class day to use on-campus facilities from 3 pm – 4.30 pm.


2018 VET in Schools (VETiS)

Timing
There are six course intakes for 2018, available February, March, June, July, August and October.

Duration and dates
12 months part-time


Summary

On-campus 
This course is available to study on-campus, through the VET in Schools program at the following campuses: 

CQUniversity Gladstone Marina
Classes commence from Thursday, 8 February 2018 and will be held on Thursdays each week from 8.30 am – 3 pm at Martin Hanson Building.

CQUniversity Mackay City
Classes commence from Monday, 5 February 2018 and will be held on Mondays each week from 8.30 am – 3 pm at Fifth Floor Training Restaurant. 

CQUniversity Rockhampton City
Classes commence from Wednesday, 7 February 2018 and will be held on Wednesdays each week from 8.30 am – 3 pm at Willby’s Training Restaurant.

On-campus classes won’t be scheduled through Queensland State School holiday period and Queensland public holidays. Students are required to complete additional study in their own time to complete online assessment requirements.


For individual class days and times for each intake please check the TAFE Timetable located here

Related Courses

Course code Course name Short Course
SIT20116 Certificate II in Tourism No
SIT20416 Certificate II in Kitchen Operations No

Practical Skills Additional Information

Practical skills will need to be demonstrated in the hospitality industry or simulated Training environments at CQUniversity Mackay City or CQUniversity Rockhampton City. 

Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff.

SITHIND003 - Use hospitality skills effectively requires evidence of a minimum of 12 service periods (shifts). Each service period is to be recorded in a service logbook, clearly numbered and dated. Service logbooks will be provided by teaching staff after enrolment.

Uniform Requirements

All students are required to wear a uniform for this course.

  • Black skirt or pants (not jeans) must be worn on restaurant operation days.
  • Black enclosed dress shoes are mandatory when working in the restaurant. 
  •  Covered footwear is required on campus at all times. 

Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirts from The Uniform Centre at Shop 2/ 74 High St, North Rockhampton QLD 4701. Phone 07 4928 3314.

Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class. 

VETiS Dual Qualification

VETiS students can choose to complete a dual qualification from two of the three qualifications listed below. The two courses will be completed over a period of two years:

  • SIT20316 - Certificate II in Hospitality
  • SIT20416 - Certificate II in Kitchen Operations
  • SIT20116 - Certificate II in Tourism

What else might I find useful?

Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at www.cqu.edu.au/current-student

Contact Us

To apply, or to find out more about this course, contact the Student Advice Team on 13 27 86.