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Certificate III in Hospitality (Restaurant Front of House) (SIT30716)

Course summary

This qualification reflects the role of individuals who have a range of well-developed front of house food and beverage service and sales skills combined with sound product knowledge. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This specialist qualification provides a pathway to work in various front of house roles in restaurants and cafés.

Course details

Course Type Qualification
Student Availability
  • - Domestic
Fees www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • - Hospitality and Beauty
Skill Area
  • - Hospitality
AQF Level Level 3: Certificate III

Entry Requirements

There are no entry requirements.

CRICOS: 094902F

Mackay City and Rockhampton City

Student Outcomes, Career Opportunities and Occupations

Possible job outcomes include a senior bar attendant, sommelier, waiter.

Course Structures

Please select a Course Structure from the options below:

Standard Course Structure

Core
BSBWOR203 Work effectively with others
SITHFAB002 Provide responsible service of alcohol
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXFIN001 Process financial transactions
SITXFIN003 Manage finances within a budget
SITXFSA001 Use hygienic practices for food safety
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
Electives
SITHFAB001 Clean and tidy bar areas
SITHFAB003 Operate a bar
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHFAB010 Prepare and serve cocktails
SITHFAB011 Provide advice on beers, spirits and liqueurs
SITHFAB012 Provide advice on Australian wines
SITHFAB014 Provide table service of food and beverage
SITHFAB017 Provide advice on food and beverage matching
Study Sequence
Legislative Unit Cluster - SITHFAB002, SITXFSA001, SITHIND002, SITXWHS001
Bar Operations Unit Cluster - SITHFAB001, SITHFAB010, SITHFAB005, SITHFAB003, SITHFAB012
Hospitality Practices Unit Cluster - BSBWOR203, SITHIND004, SITXCCS006, SITXCOM002, SITHFAB007
Coach Service Unit Cluster - SITHFAB014, SITHFAB017, SITHFAB011, SITXFIN001, SITXFIN003, SITXHRM001

Course Assessment Information

Assessment Types
Written/Electronic Assessment
Practical Task
RPL

Course Availabilities

CQUniversity Mackay City

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
Approximately 8 months but may vary depending on the study load of individual students.


Load
20 units to be completed - 11 Core Units and 9 Elective Units.

Notes

Classes will commence from Monday, 17 April 2017 and will end Wednesday, 6 December 2017.  
Classes are held Mondays, Tuesdays and Wednesdays from 9 am - 3 pm at the Fifth Floor Training Restaurant, Building 1, Room 4.35.


CQUniversity Rockhampton City

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
Approximately 8 months but may vary depending on the study load of individual students.


Load
20 units to be completed - 11 Core Units and 9 Elective Units.

Notes

Classes will commence from Monday, 17 April 2017 and will end Wednesday, 6 December 2017.  
Classes are held on Mondays, Tuesdays and Wednesdays from 9 am - 3 pm at Building B, Room 1.22.


Distance Education

Timing
Enrolments are taken throughout the year on a continuous basis.

Duration and dates
Approximately 8 months but may vary depending on the study load of individual students.


Load
20 units to be completed - 11 Core Units and 9 Elective Units.

Notes

Distance students require strong self motivation and must have 4-6 hours per week available for study for each unit. This course is self paced so students must have sound literacy, numeracy skills and technology skills to read and follow textbooks and online course material. This course is delivered by distance education so students must have access to a computer and the internet.


2018 Unit Availabilities

Unit availabilities have not yet been finalised for this course.

Please check this page regularly for updates.

Related Courses

No related course found.

Practical Placement Information

SITHIND004 Work effectively in hospitality service requires evidence of a minimum of 36 service periods (shifts). The services can be completed at the CQUniversity Training Restaurants at Mackay City campus and/or Rockhampton City campus, in a food and beverage establishment that students may already work at, or at one of the one off functions that meet the Assessment Guidelines of this unit.

Each service period or shift is to be recorded in a log book, clearly numbered and dated on at least 36 occasions. Students will receive the logbook after the first restaurant service.

Uniform Requirements

All students are required to wear a uniform for this course.

  • Black skirt or pants (not jeans) must be worn on restaurant operation days.
  • Black enclosed dress shoes are mandatory when working in the restaurant. 
  •  Covered footwear is required on campus at all times. 
  • Rockhampton students are required to purchase a 'Willby's Training Restaurant' polo shirts from The Uniform Centre at Shop 2/ 74 High St, North Rockhampton QLD 4701. Phone 07 4928 3314.
  • Mackay students are required to purchase a black “Hospitality Polo” from the CQUniversity Mackay Bookshop. The teachers will supply students with a sizing chart on the first day of class.