|How to Apply||Please Enquire|
|AQF Level||Level 5: Diploma|
Student Outcomes, Career Opportunities and Occupations
Standard Course Structure
To successfully complete this course, students must complete 23 units, consisting of:
12 core units and 11 elective units.
|BSBDIV501||Manage diversity in the workplace|
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS007||Enhance customer service experiences|
|SITXCCS008||Develop and manage quality customer service practices|
|SITXFIN002||Interpret financial information|
|SITXFIN003||Manage finances within a budget|
|SITXFIN004||Prepare and monitor budgets|
|SITXGLC001||Research and comply with regulatory requirements|
|SITXHRM004||Recruit, select and induct staff|
|SITXHRM006||Monitor staff performance|
|SITXMGT002||Establish and conduct business relationships|
|SITXWHS003||Implement and monitor work health and safety practices|
|SITTTSL002||Access and interpret product information|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL005||Sell tourism products and services|
|SITTTSL008||Book supplier products and services|
|SITXCCS002||Provide visitor information|
|SITXMGT001||Monitor work operations|
Enrol into one cluster of units at a time, as per the following order.
If students have already completed a Certificate III in Tourism, commence from Cluster 4. All other students should commence from Cluster 1.
Course Assessment Information
|Third Party Verification|
There are ten course intakes, available monthly from February to November.
Duration and dates
12 months full-time
This course is available online with teaching support available through discussion forums, email and telephone. Online students require self-motivation and must have 4 - 6 hours per week available for study and placement.
|Course code||Course name||Short Course|
|SIT30116||Certificate III in Tourism||No|
Practical Placement Information