BSB20115 - Certificate II in Business

Course Details

Course Summary

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. Student will develop skills in contributing to a safe work environment, customer service, working effectively in a business environment including innovation and communication, as well as technology skills of word processing, keyboarding and spreadsheets.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $2616 (2018)
$2784 (2019)
Subsidised Full Fee $1248 (2018)
$1332 (2019)
Subsidised Concession Fee $912 (2018)
$972 (2019)
Fee for service per unit $232 (2019)
Subsidised full fee per unit $111 (2019)
Subsidised concession fee per unit $81 (2019)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Business, Accounting and Law
  • VET in Schools
Skill Area
  • Business Services
AQF Level Level 2: Certificate II

Admission Codes

International Students
CRICOS Codes
Not Applicable

Entry Requirements

There are no entry requirements for this course.

Student Outcomes, Career Opportunities and Occupations

1. Students will receive a Result of Assessment within 21 days of completion of each unit/module or within 21 days of the ‘close of study’ date.
2. Students who successfully complete all required units/modules will receive their qualification and an Academic Statement itemising all units/modules successfully completed.
3. Following receipt of written advice from the student (or teacher) that the student does not intend to complete the full course, the student will be issued with a Statement of Attainment listing all units/modules successfully completed.

Possible career outcomes could lead to roles as a Clerk, Data Entry Operator, Receptionist, Office Administration Assistant, Word Processing Operator.

Course Structures

In order to complete this course, you must:

  1. Complete 1 core units
  2. Complete 11 elective units
Standard Course Structure

12 months full-time or 18 months part-time

  • Online
Core
BSBWHS201 Contribute to health and safety of self and others More Information
Elective
Enrol as per the listed order. The remaining study sequence is to be discussed with teaching team prior to enrolment for an individualised training plan.
BSBIND201 Work effectively in a business environment More Information
BSBSUS201 Participate in environmentally sustainable work practices More Information
BSBWOR202 Organise and complete daily work activities More Information
BSBWOR203 Work effectively with others More Information
BSBITU211 Produce digital text documents More Information
BSBCUS201 Deliver a service to customers More Information
BSBITU212 Create and use spreadsheets More Information
BSBITU314 Design and produce spreadsheets More Information
BSBITU312 Create electronic presentations More Information
BSBINM201 Process and maintain workplace information More Information
BSBINN201 Contribute to workplace innovation More Information

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 BSBWHS201 - Contribute to health and safety of self and others
2 BSBIND201 - Work effectively in a business environment
3 BSBSUS201 - Participate in environmentally sustainable work practices
4 BSBWOR202 - Organise and complete daily work activities
5 BSBWOR203 - Work effectively with others
6 BSBITU211 - Produce digital text documents
7 BSBCUS201 - Deliver a service to customers
8 BSBITU212 - Create and use spreadsheets
9 BSBITU314 - Design and produce spreadsheets
10 BSBITU312 - Create electronic presentations
11 BSBINM201 - Process and maintain workplace information
12 BSBINN201 - Contribute to workplace innovation


Course Assessment Information

Assessment Types
Written/Electronic Assessment
Project
RPL
Course Learning Outcomes
Where and when can I start?
The availabilities listed here are for 2019 and beyond.
Please view the more details information for any additional information related to the intakes

Domestic 2019 Availabilities

Standard Course Structure

Online
January: Part Time
February: Part Time
March: Part Time
April: Part Time
May: Part Time
June: Part Time
July: Part Time
August: Part Time
September: Part Time
October: Part Time
November: Part Time
December: Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
2018 Intakes
The availabilities listed here are for 2018.

Online

There are eleven course intakes, available monthly from February to December.
12 months full-time or 18 months part-time

This course is available online with teaching support available through email and telephone. Individual Zoom sessions can be arranged by appointment. Online students require self-motivation and must have 3 - 5 hours per week available for study. Optional tutorial sessions will be held weekly at the following locations: 

CQUniversity Mackay 

Weekly on Tuesdays from 1 pm - 3 pm.

CQUniversity Gladstone City 

Weekly on Tuesdays from 4 pm - 6 pm.

VET in Schools (VETiS)

Enrolments are taken throughout the year on a continuous basis.
12 months full-time or 18 months part-time

Online

This course is available online, through the VET in Schools program, with teaching support available through email and telephone. Individual Zoom sessions can be arranged by appointment. Online students require self-motivation and must have 3 - 5 hours per week available for study. Optional tutorial sessions will be held weekly at the following locations: 

CQUniversity Mackay 

Weekly on Tuesdays from 1 pm - 3 pm.

CQUniversity Gladstone City

Weekly on Tuesdays from 4 pm - 6 pm.

For individual class days and times for each intake please check the TAFE Timetable located here
More Details

More Details

Resource Requirements

Students studying this course will need access to a computer with internet and the following software packages:

  • The latest version of Adobe Reader
  • Microsoft Office 2016 with Microsoft Access 
  • MYOB AccountRight Student Edition V19.10.


MYOB AccountRight Student Edition V19.10 will need to be purchased at the expense of the student. A discounted version of MYOB is available for CQUni students. Microsoft Office software is available for students at no cost. 


Internet access will be required to download any software packages. Instructions for downloading any required software or optional textbooks details will be provided to students after enrolment. Textbooks are an optional resource for this course as course materials are available online.