Course History

Please note that the information shown below is for an obsolete version of the course. Please select the 'Next Version' button to view more relevant data

Version Effective: 27th of March, 2018 Next Version
Version Effective: 27th of March, 2018

BSB20115 - Certificate II in Business

Course Details

Course Summary

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision. Student will develop skills in contributing to a safe work environment, customer service, working effectively in a business environment including innovation and communication, as well as technology skills of word processing, keyboarding and spreadsheets.


Entry Requirements

There are no entry requirements for this course.


Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Business, Accounting and Law
  • Start TAFE Now
Skill Area
  • Business Services
AQF Level Level 2: Certificate II

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Possible career outcomes could lead to roles as a Clerk, Data Entry Operator, Receptionist, Office Administration Assistant, Word Processing Operator.

Course Structures

In order to complete this course, you must:

  1. Complete 1 core units
  2. Complete 11 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

12 months full-time or 18 months part-time

  • Online
Core
BSBWHS201 Contribute to health and safety of self and others More Information Training.gov Details
Elective
Enrol as per the listed order. The remaining study sequence is to be discussed with teaching team prior to enrolment for an individualised training plan.
BSBIND201 Work effectively in a business environment More Information Training.gov Details
BSBSUS201-Deleted Participate in environmentally sustainable work practices More Information Training.gov Details
BSBWOR202 Organise and complete daily work activities More Information Training.gov Details
BSBWOR203 Work effectively with others More Information Training.gov Details
BSBITU211 Produce digital text documents More Information Training.gov Details
BSBCUS201 Deliver a service to customers More Information Training.gov Details
BSBITU212 Create and use spreadsheets More Information Training.gov Details
BSBITU314 Design and produce spreadsheets More Information Training.gov Details
BSBITU312 Create electronic presentations More Information Training.gov Details
BSBINM201 Process and maintain workplace information More Information Training.gov Details
BSBINN201 Contribute to workplace innovation More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 BSBWHS201 - Contribute to health and safety of self and others
2 BSBIND201 - Work effectively in a business environment
3 BSBSUS201-Deleted - Participate in environmentally sustainable work practices
4 BSBWOR202 - Organise and complete daily work activities
5 BSBWOR203 - Work effectively with others
6 BSBITU211 - Produce digital text documents
7 BSBCUS201 - Deliver a service to customers
8 BSBITU212 - Create and use spreadsheets
9 BSBITU314 - Design and produce spreadsheets
10 BSBITU312 - Create electronic presentations
11 BSBINM201 - Process and maintain workplace information
12 BSBINN201 - Contribute to workplace innovation


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Project
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time

Domestic 2020 Availabilities

Standard Course Structure

Online
January: Full Time/Part Time
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
December: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

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Resource Requirements

Students studying this course will need access to a computer with internet and the following software packages:

  • The latest version of Adobe Reader
  • Microsoft Office 2016 with Microsoft Access 
  • MYOB AccountRight Student Edition V19.10.


MYOB AccountRight Student Edition V19.10 will need to be purchased at the expense of the student. A discounted version of MYOB is available for CQUni students. Microsoft Office software is available for students at no cost. 


Internet access will be required to download any software packages. Instructions for downloading any required software or optional textbooks details will be provided to students after enrolment. Textbooks are an optional resource for this course as course materials are available online.