This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
Course Type | Qualification |
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Student Availability |
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Fees | For detailed information on Course Fees, visit www.cqu.edu.au/fees |
Application Mode |
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How to Apply | Please Enquire |
Study Area |
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Skill Area |
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AQF Level | Level 4: Certificate IV |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drug, child protection, youth, case work and case management contexts.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12 - 18 months full-time
Core | ||||
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CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
HLTWHS003 | Maintain work health and safety | More Information | Training.gov Details | |
CHCCOM002 | Use communication to build relationships | More Information | Training.gov Details | |
CHCADV001 | Facilitate the interests and rights of clients | More Information | Training.gov Details | |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | More Information | Training.gov Details | |
CHCCCS004 | Assess co-existing needs | More Information | Training.gov Details | |
Elective
Study Sequence
Enrol into one group of units at a time, as per the following order:
CHCLEG001 and CHCDIV001
HLTWHS003 and CHCCOM002
CHCCOM001 and CHCCCS016
HLTWHS006 and CHCPRT001
CHCYTH001 and CHCCCS019
CHCMHS001 and CHCCDE003
CHCADV001 and CHCPRP001
CHCCCS004
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HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
CHCCOM001 | Provide first point of contact | More Information | Training.gov Details | |
CHCCCS016 | Respond to client needs | More Information | Training.gov Details | |
CHCPRT001 | Identify and respond to children and young people at risk | More Information | Training.gov Details | |
CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
CHCYTH001 | Engage respectfully with young people | More Information | Training.gov Details | |
CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
CHCCDE003 | Work within a community development framework | More Information | Training.gov Details |
Sequence | Unit |
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1 | CHCLEG001 - Work legally and ethically |
1 | CHCDIV001 - Work with diverse people |
2 | HLTWHS003 - Maintain work health and safety |
2 | CHCCOM002 - Use communication to build relationships |
2 | HLTWHS006 - Manage personal stressors in the work environment |
3 | CHCCOM001 - Provide first point of contact |
3 | CHCCCS016 - Respond to client needs |
4 | CHCPRT001 - Identify and respond to children and young people at risk |
5 | CHCCCS019 - Recognise and respond to crisis situations |
5 | CHCYTH001 - Engage respectfully with young people |
6 | CHCMHS001 - Work with people with mental health issues |
6 | CHCCDE003 - Work within a community development framework |
7 | CHCADV001 - Facilitate the interests and rights of clients |
7 | CHCPRP001 - Develop and maintain networks and collaborative partnerships |
8 | CHCCCS004 - Assess co-existing needs |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Third Party Verification |
RPL |
Enrolment Advice
New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab. Students may enrol in one or more units in a cluster.
Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously. Continuing students should follow the order of units.
Subsidy Eligibility Restrictions
To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.