This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.
|How to Apply||Please Enquire or Apply Online|
|AQF Level||Level 4: Certificate IV|
There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
1. Students will receive a Result of Assessment within 21 days of completion of each unit/module or within 21 days of the ‘close of study’ date.
2. Students who successfully complete all required units/modules will receive their qualification and an Academic Statement itemising all units/modules successfully completed.
3. Following receipt of written advice from the student (or teacher) that the student does not intend to complete the full course, the student will be issued with a Statement of Attainment listing all units/modules successfully completed.
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drug, child protection, youth, case work and case management contexts.
12 - 18 months full-time
|CHCDIV001||Work with diverse people||More Information|
|CHCLEG001||Work legally and ethically||More Information|
|HLTWHS003||Maintain work health and safety||More Information|
|CHCCOM002||Use communication to build relationships||More Information|
|CHCPRP001||Develop and maintain networks and collaborative partnerships||More Information|
|CHCADV001||Facilitate the interests and rights of clients||More Information|
|CHCCCS004||Assess co-existing needs||More Information|
Study Sequence Enrol into one group of units at a time, as per the following order: CHCLEG001 and CHCDIV001 HLTWHS003 and CHCCOM002 CHCCOM001 and CHCCCS016 HLTWHS006 and CHCPRT001 CHCYTH001 and CHCCCS019 CHCMHS001 and CHCCDE003 CHCADV001 and CHCPRP001 CHCCCS004
|HLTWHS006||Manage personal stressors in the work environment||More Information|
|CHCCCS016||Respond to client needs||More Information|
|CHCCOM001||Provide first point of contact||More Information|
|CHCPRT001||Identify and respond to children and young people at risk||More Information|
|CHCCCS019||Recognise and respond to crisis situations||More Information|
|CHCYTH001||Engage respectfully with young people||More Information|
|CHCCDE003||Work within a community development framework||More Information|
|CHCMHS001||Work with people with mental health issues||More Information|
|1||CHCDIV001 - Work with diverse people|
|1||CHCLEG001 - Work legally and ethically|
|2||HLTWHS003 - Maintain work health and safety|
|2||CHCCOM002 - Use communication to build relationships|
|2||HLTWHS006 - Manage personal stressors in the work environment|
|3||CHCCCS016 - Respond to client needs|
|3||CHCCOM001 - Provide first point of contact|
|4||CHCPRT001 - Identify and respond to children and young people at risk|
|5||CHCCCS019 - Recognise and respond to crisis situations|
|5||CHCYTH001 - Engage respectfully with young people|
|6||CHCCDE003 - Work within a community development framework|
|6||CHCMHS001 - Work with people with mental health issues|
|7||CHCPRP001 - Develop and maintain networks and collaborative partnerships|
|7||CHCADV001 - Facilitate the interests and rights of clients|
|8||CHCCCS004 - Assess co-existing needs|
|Third Party Verification|
This course is delivered online and students must have approximately 23 hours per week available for study. Students will be supported through the VET Moodle platform, Zoom sessions, phone and email.
It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.
Resource and Computing Requirements
It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.
All units of competency will be delivered on-line through the Moodle VET application provided by CQUniversity Australia once you have enrolled. It is also expected that student’s will avail themselves of opportunities to engage with both teaching staff and other students through on-line discussions, forums and/or presentations.