Version Effective: 27th of March, 2018
Version Effective: 27th of March, 2018

ICT30115 - Certificate III in Information, Digital Media and Technology

Course Details

Course Summary

This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technical functions and to achieve a degree of self-sufficiency as an advanced ICT user. Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies.

Entry Requirements

There are no entry requirements for this course, however completion of Certificate II in Information, Digital Media & Technology is highly recommended.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $4267 (2019)
$4539 (2020)
Subsidised Full Fee $1343 (2019)
$1428 (2020)
Subsidised Concession Fee $476 (2019)
$510 (2020)
Fee for service per unit $251 (2019)
$267 (2020)
Subsidised full fee per unit $79 (2019)
$84 (2020)
Subsidised concession fee per unit $28 (2019)
$30 (2020)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Online
Study Area
  • Information Technology and Digital Media
Skill Area
  • Information Technology
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Possible job titles relevant to this qualification include: help desk officer, help desk assistant, ICT operations support, ICT user support, PC support, technical support.

Course Structures

In order to complete this course, you must:

  1. Complete 6 core units
  2. Complete 11 elective units
Standard Course Structure

1 year full-time or 2 years part-time

  • RPL/RCC/Credit
  • On-campus
Advanced Documents Cluster

Please refer to the More Details tab for information about when each cluster is available.  

ICTICT308 Use advanced features of computer applications More Information Training.gov Details
ICTICT301 Create user documentation More Information Training.gov Details
Business Practices Cluster

Please refer to the More Details tab for information about when each cluster is available.

BSBWHS304 Participate effectively in WHS communication and consultation processes More Information Training.gov Details
BSBSUS401 Implement and monitor environmentally sustainable work practices More Information Training.gov Details
Foundation Skills Cluster

Please refer to the More Details tab for information about when each cluster is available.

ICTWEB201 Use social media tools for collaboration and engagement More Information Training.gov Details
ICTICT203 Operate application software packages More Information Training.gov Details
ICTICT202 Work and communicate effectively in an ICT environment More Information Training.gov Details
Large Business Networking Cluster

Please refer to the More Details tab for information about when each cluster is available.

ICTNWK304 Administer network peripherals More Information Training.gov Details
ICTNWK303 Configure and administer a network operating system More Information Training.gov Details
ICTNWK302 Determine and action network problems More Information Training.gov Details
ICTNWK301 Provide network systems administration More Information Training.gov Details
Linux Cluster

Please refer to the More Details tab for information about when each cluster is available.

ICTSAS304 Provide basic system administration More Information Training.gov Details
ICTICT302 Install and optimise operating system software More Information Training.gov Details
Small Business Networking Cluster

Please refer to the More Details tab for information about when each cluster is available.

ICTSAS307 Install, configure and secure a small office or home office network More Information Training.gov Details
ICTNWK305 Install and manage network protocols More Information Training.gov Details
System Build and Test Cluster
Please refer to the More Details tab for information about when each cluster is available.
ICTSAS301 Run standard diagnostic tests More Information Training.gov Details
ICTICT303 Connect internal hardware components More Information Training.gov Details

Unit Sequence

For the following units, you may choose your own order of study, while taking into account pre-requisite requirements and the unit availability.
Unit Code Unit Name
ICTICT308 Use advanced features of computer applications
ICTNWK302 Determine and action network problems
ICTSAS301 Run standard diagnostic tests
ICTNWK305 Install and manage network protocols
ICTSAS307 Install, configure and secure a small office or home office network
ICTICT302 Install and optimise operating system software
ICTSAS304 Provide basic system administration
ICTNWK301 Provide network systems administration
ICTNWK303 Configure and administer a network operating system
ICTICT301 Create user documentation
ICTNWK304 Administer network peripherals
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT203 Operate application software packages
ICTWEB201 Use social media tools for collaboration and engagement
BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT303 Connect internal hardware components

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Project
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

On-campus

Mackay City

February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
More Details

More Details

Enrolment Information

Clusters are available for certain intakes (enrolment periods) as listed below.  


Mackay City and Rockhampton City


February: Full Time/Part Time
System Build and Test cluster (Tuesday) and Foundation Skills cluster (Monday Afternoon)
April: Full Time/Part Time
Small Business Networking cluster (Tuesday) and Business Practices cluster (Monday Afternoon)
July: Full Time/Part Time
Large Business Networking cluster (Wednesday) and Foundation Skills cluster  (Monday Afternoon)
October: Full Time/Part Time
Linux cluster (Tuesday) and Advanced Documents cluster (Wednesday Afternoon)

Compulsory Attendance

Students studying the System Build and Test cluster , Small Business Networking cluster , Large Business Networking cluster or Linux cluster must be able to attend compulsory Lab sessions one full day per week for the duration of the enrolment period.  Most clusters have a duration of 8 weeks with the exception of the Large Business Networking which runs for 13 – 14 weeks.


Optional Attendance

Students studying the Foundation Skills cluster , Business Practices cluster or Advanced Documents cluster are highly recommended to attend a weekly Tutorial / Mini Lesson session one afternoon a week. These blocks generally have a duration of 8 – 9 weeks.


Study Load

This course requires a considerable commitment to complete.

Full-time study (Two clusters each block):  30+ hours per week of study is required to complete this course on a full-time basis over 12 months. 

Part-time study (One cluster each Block):  Completing the course over 2 years (Part Time) will require 10-15 hours of study per week.