Course History

Please note that the information shown below is for an obsolete version of the course. Please select the 'Next Version' button to view more relevant data

Version Effective: 2nd of February, 2018 Next Version
Version Effective: 2nd of February, 2018

SIT30116 - Certificate III in Tourism

Course Details

Course Summary

This qualification reflects the role of individuals who use a range of well-developed tourism services sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.


Entry Requirements

There are no entry requirements for this course.


Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Students will need to be working in the industry or undertaking a practical placement in order to access to organisational policies and procedures. The placement will need to be in an industry or simulated environment where the planning, sale and supply of tourism and travel products and services are offered. The placement does not need to be purely based in an office environment.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Hospitality and Beauty
Skill Area
  • Tourism
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
  • MKC - 101516
  • ROC - 101516

Student Outcomes, Career Opportunities and Occupations

Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.

Course Structures

In order to complete this course, you must:

  1. Complete 4 core units
  2. Complete 11 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

12 months full-time

  • RPL/RCC/Credit
  • Mixed Mode
Core
SITTIND001 Source and use information on the tourism and travel industry More Information Training.gov Details
SITXCCS006 Provide service to customers More Information Training.gov Details
SITXCOM002 Show social and cultural sensitivity More Information Training.gov Details
SITXWHS001 Participate in safe work practices More Information Training.gov Details
Elective
SITXCCS002 Provide visitor information More Information Training.gov Details
SITXCOM001 Source and present information More Information Training.gov Details
SITTTSL002 Access and interpret product information More Information Training.gov Details
SITTTSL005 Sell tourism products and services More Information Training.gov Details
SITXFIN001 Process financial transactions More Information Training.gov Details
SITTTSL006 Prepare quotations More Information Training.gov Details
SITTTSL008 Book supplier products and services More Information Training.gov Details
BSBWOR203 Work effectively with others More Information Training.gov Details
BSBCMM201 Communicate in the workplace More Information Training.gov Details
SITHFAB002 Provide responsible service of alcohol More Information Training.gov Details
SITXHRM001 Coach others in job skills More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITTIND001 - Source and use information on the tourism and travel industry
1 SITXCCS002 - Provide visitor information
1 SITXCOM001 - Source and present information
1 SITTTSL002 - Access and interpret product information
1 SITTTSL005 - Sell tourism products and services
1 SITXFIN001 - Process financial transactions
1 SITTTSL006 - Prepare quotations
1 SITTTSL008 - Book supplier products and services
2 SITXCCS006 - Provide service to customers
2 SITXCOM002 - Show social and cultural sensitivity
2 SITXWHS001 - Participate in safe work practices
2 BSBWOR203 - Work effectively with others
2 BSBCMM201 - Communicate in the workplace
2 SITHFAB002 - Provide responsible service of alcohol
2 SITXHRM001 - Coach others in job skills


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.

Domestic 2020 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.

Domestic 2021 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.

Domestic 2022 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.

Domestic 2023 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.

International 2020 Availabilities

Standard Course Structure

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Contact Us

To apply, or to find out more about this course, contact the Student Advice Team on 13 27 86.


Is what I already know taken into account?

Yes. Your history of study, skills and experience does matter. Consideration is given to your prior life and work experiences as well as formal and informal training. This may be applied using the national standard for Mutual Recognition or through Recognition of Prior Learning (RPL). Documentary evidence will be requested.


What else might I find useful?

Financial assistance with fees may be available through concessions or via ‘Time to Pay’ payment plan. This and other information such as student support, study and library assistance can be found at www.cqu.edu.au/student-life/new-students 


Practical Placement Information

Students will need to be working in the industry or undertaking a practical placement in order to access to organisational policies and procedures. The placement will need to be in an industry or simulated environment where the planning, sale and supply of tourism and travel products and services are offered. The placement does not need to be purely based in an office environment.